Rite Window
2nd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Rite Window has received 4.9 out of 5 stars based on 24 customer surveys.
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2nd year as a Best Pick Call
"Rite Window has been installing high-quality siding for homeowners since August of 2000. We focus on providing each customer with exemplary service, and we don't believe in high-pressure sales or gimmicks. No matter what you're looking for, we can help you customize the exterior of your home at a price that fits your budget."

Ted Castonguay | Cofounder
Company Information
Services Offered
Rite Window installs all types of vinyl and insulated siding for residential customers in the greater Boston area. The company also installs custom-made replacement windows, patio doors, and entry doors as well as roofing.
Warranty
Rite Window offers a lifetime warranty on products and labor.
Company History
Rite Window has been serving the New England region for over 15 years. Cofounder Ted Castonguay has a background in the window industry that spans over 20 years.
Additional Information
Rite Window carries ENERGY STAR-certified products. The company also sells private-label windows that are locally manufactured in the Northeast specifically for Rite Window.
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
Address
185 New Boston Street
Woburn, MA 1801
Hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
10:00 am - 2:00 pm
Sun
Closed
Licenses
HIC 138722, CS-070253

Compiled Score:

Rite Window has received 4.9 out of 5 stars based on 24 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/28/2018

“The people were pleasant, but I feel that the slider could have been put in better than it was. I feel that the job was not done as good as it could have been. We are getting a lot of wind coming in through the windows. They were also supposed to come and fix the screen door, but did not come back. The job kept getting delayed, but once they came in for the install, it was quick.”

Review by
03/28/2018

“It was great working with the company. My work was done during busy season, but they were prompt. I am thinking of calling the company back.”

Review by
03/28/2018

No review comments provided

Review by
03/24/2017

“I originally was only going to do a roof with them, but they pitched siding to me. So, we're actually thinking of moving forward with both at this place. The original is completed. I'd give them an A+ honestly. They were very personable and their price was right. Their pitch wasn't as drawn out as some other ones that we'd gotten that were like three hours long. So I would definitely give them a high rating. I would recommend them definitely.”

Review by
03/24/2017

“This is regarding a siding project on our house. It was Rite Window, we just had some work done by them. I thought that they were very nice very efficient. They followed through with everything they said they would. It's nice to be able to say that about a company nowadays; that doesn't always happen. I would definitely recommend them to anybody, I was very happy. I would give them an A+. Once again, I have not had all good experiences recently with other things I've done. People haven't followed through, and they haven't done what they said they would do. It's disturbing. So it's very nice when that happens. It's like the old days.”

Review by
03/23/2017

“They actually just did what they said they were going to do. We had a roof done, and we had them come back to do the siding. They said they were going to put it on with no issues and then clean everything up. And that's what they did. Luckily, I haven't had to call them for any issues. I would recommend them.”

Review by
03/23/2017

“It was a very good experience. They were pretty efficient. They did roofing, siding, and gutter work. Overall, I would give them an A+. They were really clean. I've recommended them several times.”

Review by
03/23/2017

“I got the roofing and siding done, and I would definitely recommend them for future services. I was very pleased and satisfied. I can't say anything negative. I'd give it an A.”

Review by
03/22/2017

“They were on time. They were respectful. They cleaned up after themselves. Everything was good with them, no complaints. They did windows, roofing, and siding. I'd give them an A.”

Review by
03/22/2017

“They did siding, roofing, and windows for me. The guys are great, very clean, and very neat. The guys really hustled in trying to get it done. They were really courteous. They weren't swearing or anything. They were really a bunch of good guys. I'd absolutely give them an A+. They did a phenomenal job.”

Review by
03/22/2017

“They just did roofing and siding. They were very professional. They were very knowledgeable about the product. They just got it done in a timely fashion. They cleaned up after themselves. It was just an overall very good experience. I'd give them an A+. I'd definitely recommend them to others.”

Review by
03/22/2017

“They put a roof on about a year ago, which they did in one day and cleaned up. I got some siding back in December. They were very nice, and they were very efficient, and they cleaned up, which is very important. I'd give them an A. I'd definitely recommend them.”

Review by
03/22/2017

“They did my house. When I first brought this one, they did the roof. Then I had them back, and we did the siding and some of the windows in the back. It would be the weather that was the problem with the scheduling, but once they got here, they did a good job professionally. I'd give them an A overall. It looks really nice. I can't blame them so much about the weather. They were on time. Everything's fantastic. I also know there's got to be a lot of nails when they pull out the old stuff, and I found a few. They made every effort to get them. I think they even used a metal detector thing. It didn't detect all of them, but my foot did. I have recommended them.”

Review by
03/22/2017

“They did roofing and siding. We also have a quote from them to do windows, which we'll probably do in the summer at some point. I think they deserve an A+. The process was really easy. We got through prices, and they were super affordable. They gave us the best product of all of the choices that we had. Even the installers were really nice. I was surprised at how clean they were. There were no nails in my yard or anything. I was worried about my plants being trampled. They didn't ruin anything. I didn't pop any tires. We had that actually happen at our old house. So they were great. I'd recommend them.”

Review by
03/22/2017

“I got windows replaced by them a couple of years back, and this time around we did the roof and the siding. It was excellent. I would recommend them to anybody. I always tell people about them. They're really excellent, even their customer service. I had a broken window a couple of years back, and they fixed it right away, so they're really good. They cleaned up excellent after themselves. They all represent themselves really good. They're all well-spoken guys. Any issues I had during the installation, they were able to answer it in a timely manner, and it wasn't like I was hanging out there to dry like some contractors are. They're excellent in all areas. I don't have any complaints with them. I honestly don't give A+ on a lot of things, but they are pretty good. I'd definitely give them an A+. They're a really good and a really reputable company. I would recommend them. I recommend them to everybody. Actually, my brother used them as well. They're really great.”

Review by
03/22/2017

“It was a complicated project, so there was a lot of variables, but they did very well. We did a roofing and siding project a few years back. We did one project first and then the second half afterward. It's a pretty good-sized house. Their production crew was outstanding. It was a complicated job. The guys were there every day, and they communicated great. They were on top of all the problems. We knew it was going to be a big project. We knew it was going to be complicated, but they got their heads around everything and made it work. I'd give them an A+ all day long. The communication from the staff on the job site was beyond comprehension. They were on time every day. I didn't even know they were there. By the time they finished up, I couldn't find a nail or a piece of debris by the time they cleaned up. I'd rehire them in a second, especially if I had another project that they could take on.”

Review by
03/22/2017

“About three or four years ago they did my downstairs. Then two years ago, they did my siding. Then I just had the roof done in December. It was a positive experience. That's why I kept going back to them. The sales process was smooth, and a phrase I like to use is, 'They under promise, but they over delivered on everything.' So, it was great. The last thing was the roof. Those guys showed up at 7:3, and by 7:4 they were on the roof stripping. It was no nonsense. I have a fairly large house, and I was shocked that they actually finished in the day. They wound up wearing miner's lamps on their heads to finish the job at night. They finished at 5:3 at night. They were an A. I've already been recommending them.”

Review by
03/21/2017

“They did some siding and put in a a new roof. They were just really nice people and really good. They didn’t seem like they were going to just play in the game. They did what they said, and everything was timely. They were nice. Everybody who came onsite was really good. The first guy I talked to was just really upfront, and he just seemed like a good, genuine person who wanted to really help us out. I'd give them an A. I already gave them an A to some friends and so forth. They were great. We had not one problem. They were really good about cleaning up and so forth. I never felt like they left anything behind or left a mess. I've already told a few people about them.”

Review by
03/21/2017

“I had the roof done, and then they came back a little while later and did the siding a couple of months after that. They did what they said they were going to do, and they cleaned up nicely. That was good. Most signed contractors leave a mess, but they were actually pretty good. They were nice. It was overall a pleasant experience. It was painless. They said they were coming on a day, and they showed up on that day. I didn't have to make phone calls. It was just nice and smooth. I'd give them an A overall. I think I already have recommended them.”

Review by
03/21/2017

“They did siding and roofing work. They were very professional, and when we were looking around for quotes, they were the only people who showed up with materials and references, so it seemed much more put together than anyone else that came to speak with us. They gave us a good impression from the start. They were really helpful. We're happy with the end result. Overall, it was completely resolved. I'd give them an A. I already have recommended them.”

Review by
03/21/2017

“They did my roof a couple of years ago. Then they came back and did siding and windows. I kept having them come back, so I guess they got all of my money. They were good guys, and they did everything they said they were going to do, so I can't complain about that. They did everything they said they were going to do. They came in when they were supposed to. Today, I guess that's a lot. I'd give them an A. I recommended them about twenty-five times.”

Review by
03/21/2017

“They're very professional. They did some siding for me, and they did some windows for me as well. They did the windows for us and then the siding. When they first did the windows, they came in, and they had good pricing on their windows. The guys were very professional, from the guy who came and sold me the windows, to the guys who came in and did the actual job. When it came time to do the siding, I called them back, and again, they were very professional, and their pricing was reasonable. They did a really nice job. They made my house look nice and made it efficient. I would definitely give them a high grade, an A+. They cleaned up everything after themselves. There was nothing left for me to do. When they did my windows, they took my old windows away. They striped my siding on my house, and they took my old siding away. I have no complaints about them, and I would certainly use them again if they had any other products. I would definitely recommend them to any of my friends, my relatives, or anybody that I know. They're just a great company to work with.”

Review by
03/21/2017

“They did both roofing and siding over time. I don't think I did them both at once, but we got them bucked up by fall. They cleaned up. They did what they said they were going to do. They were honest. It was a genuinely decent experience. I'd give them an A for the whole experience. I would recommend them.”

Review by
06/30/2015

“They were great. The service was nice. The sale was low pressure—they didn't say the whole, ‘If you don't buy today, it will be five times more expensive forever’ thing. The windows are actually really cute. They're all really tiny windows for the attic, and they're made the size of laptops. The installation was pretty fast. My only complaint was that when they were doing one of the windows, they left a hole in the house. They didn't close the door, and the house got real cold. That's my only complaint about the entire process. There was a problem where I lost one of my credit cards, and I got a new one. When they went to rerun the number, it didn't go through. They called and were nice about it. They didn't say, ‘You have windows in your house that you didn't finish paying for,’ like I imagine other people would do. They took care of everything. A guy who did the installation called and asked if the windows were doing good and if everything was good. Overall, it was a good experience. I would give the company an A rating for the draft. The installation issue is keeping them from an A+.”

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