Vintage Security
3rd year as a Best Pick
certified company
A
rated
Based on 129 reviews
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Best Pick Guarantee
Verified License(s)
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3rd year as a Best Pick Call
"Since 2001, Vintage Security has had a mission to provide the best possible security monitoring service and solutions to our customers. We know that our customers want prompt, reliable, and courteous service, and our goal is to protect your family, business, and property. We accept this responsibility with pride."

Charles Gerringer | Marketing Manager
Company Information
Services Offered
Vintage Security provides homeowners with the design, installation, service, and monitoring of security systems. The company custom designs home technology solutions, including fire and security detection, intercom systems, video surveillance, audio and home theater, and data needs.
Warranty
Vintage Security offers a 100 percent customer satisfaction guarantee.
Company History
The company was founded in 2001.
Distinctions
Vintage Security is a member of the Maryland Building Industry Association.
Additional Information
Vintage Security offers products from a number of manufacturers, including Interlogix, 2GIG, Sony, Legrand, Hikvision, Origin Acoustics, and Qolsys.
Licenses
#11-2533
Areas Served
Prince William, Fairfax County, Loudoun County, Arlington County
A selection of 129 homeowner reviews:
“My experience with Vintage Security has been outstanding. I found the staff to be extremely friendly, professional, and knowledgeable. The sales associate walked me through all of my security options and addressed all of my questions and concerns. The installer was knowledgeable, professional, and friendly. He arrived on time and did an outstanding job. I would highly recommend them to a friend.”
“Comprehensive explanations were at our understanding level; personal preferences were respected; training was thorough with accessible customer support whenever needed. We appreciate the little touches, like reaching out to guide us through diagnosis of an unknown alert—A.”
“Vintage has done an outstanding job for us since we selected them as our security company.”
“Install and maintenance have been great.”
“Great service.”
“The Vintage technician was very professional and dose an outstanding job.”
“Everything works well and easy to use”
“They did the work in a good time frame and fixed items.”
“They installed a security system, and they monitor it monthly. It works—it does what it's supposed to do. I haven't really had a need for customer service. I'd give Vintage Security an A grade.”
“We've had them for about a year, and I guess it's been a really good experience. There was testing that they did almost two weeks ago now to rectify a problem. I believe one of our sensors was giving a false alarm. We would bypass it and trigger the alarm. When we reported it, they came and fixed that very quickly. I used them because their salesperson was visiting my neighbor, and when it was finished, I asked him to come over. We signed the same day. I would recommend them. I'll give them an A.”
“They were reliable and knowledgeable, and they listened. They replaced an older system, and I haven't had any issues with it. They originally installed the system in the house, so that's how I chose them. I'd rate Vintage Security as an A.”
“It was really nice. They're good people—it's a good company.”
“It's been great. I don't have any complaints. Whenever I have an issue, they fix it. The installation was about a year ago. Everything was seamless, and it worked fine. There was already an existing system that they put in, so I had already used Vintage Security. I've had them for nine years. I'd give them an A.”
“I don't have any complaints. They've been pretty accurate when it comes to securing the house if we have an issue. They did the original installation a year ago. The guys were pretty friendly and helpful; they showed us how to use the system and everything. I would recommend them. I'd say they're an A.”
“We haven't had any issues, and I would recommend them. I've had no problem with them. An A sounds right. So far, so good. ”
“They come back and taken care of any issue that comes up. I've been able to get a hold of them, and they've been helpful. They installed the original system, and they were just an all-around good experience. I would recommend them to family and friends, and I'd give them an A.”
“Vintage Security installed the original system, and it's easy to use. I like the fact that they put everything in place and give you all the details right up front, so you don't really have to go back to them for anything else. I haven't had any issues with the service. We haven't had a lot of interaction beyond the initial contact. The owner that I bought the house from used Vintage, and he just recommended staying with them; I would recommend them as well. They get an A.”
“They did a good job. They fixed something, and they did it right away. The guy was pleasant, and he was in and out. I've used them for a number of years now. They've been very good. With that particular service call, they couldn't have done anything better. I would recommend them. Another company referred me to them many years ago. I can't think of any faults—I think they're an A.”
“I really haven't had any problems. One time, we had a problem, and they came out and replaced the whole system pretty promptly, so I was happy with that. I've never had a system like this before, so I guess I just like that it works; it gives me peace of mind. I would recommend them. If I recall correctly, I put a request out on our neighborhood list, and several people recommended Vintage Security, so I think that's where I got them. I'd say they get an A rating.”
“They do what they say they're going to do, and the system does what it's advertised to do. I didn't have any issues. I would recommend them—they're an A.”
“It's an easy-to-use security system. They installed everything correctly, and I like being able to use the cell phone to lock it and unlock it. There was nothing I really didn't like. I would recommend them.”
“Vintage Security has always been awesome. The people are very helpful and very happy to help. If my alarm goes off, they always report very fast. I would recommend them, and I have. They're an A+ company.”
“Everything was perfect. The system is very easy to use, and the people who installed it went through everything with me. I would recommend them. They get an A grade in my book.”
“I love Vintage Security. They've always been very responsive, and their customer service is good. When my alarm has gone off, I've received a response really quick—that's what an alarm company is supposed to do. I recommend them as well. I would rate them as an A.”
“The system works great. Everything has been fantastic. I would recommend them, and I'd give them an A+, easily.”
“They installed the system a year ago, and everything seems fine. The installation went great—everything was great. I had them in my old house, so I just transferred them over. I would give them an A+.”
“My wife was the one who dealt with all the security lines and stuff. They all seem to help, so it's pretty good. We'll give Vintage an A+.”
“We found Vintage Security through a referral. I would give them an A+ rating.”
“They pretty much finished up the job. The guys were really friendly and talked about their business a little bit, so it was kind of entertaining to listen to. I heard of them through a builder. I would say they're an A.”
“The system had already been put in place by Vintage, which is how I got them; they just activated it. It is good. I would give them an A.”
“Vintage Security replaced an old system. I haven't had any problems with it, and the work was done in a timely manner. I think an A grade suits them.”
“The experience was good, but we don't really use the security system; it's been off since we bought it. The installation and everything went smooth. We just don't turn it on because we have a dog in the house. All of the other neighbors already had it. I think the house came prewired with it based on the builder's relationship with the security company. I'd give them an A because I haven't really run into issues, and the installation was fine.”
“It was a new system. They have good customer service. I heard of them from the builder. We haven't had any issues, so they get an A.”
“Vintage installed my security system, and everything went smoothly. It was fine. I bought a house, and they were contracted through the community. I'd give them an A.”
“They did the whole security system, and they did the media room, the speakers, and all that. That was a good experience. I heard of the company through the builder. I would give them an A.”
“They installed my machine, and after that, we didn't have any problems. Their customer service was good. It was a good experience. I heard of them through my friend. I'd give them an A.”
“Vintage Security installed the system. I'd used them in a previous home. I would grade them as an A.”
“They were professional and did a good job of explaining the system and how it works. Everything was fine; I had no issues with them. All around, it was a good experience. They deserve an A.”
“I would give Vintage Security an A rating.”
“Vintage is there whenever I need them—even if I call late at night. We didn't choose them; our builder did. They get an A.”
“They showed up on time, they were neat, they took care of the problem, and they didn't leave a mess. They were in a uniform, and they were very nice. My son recommended the company. Vintage Security is an A.”
“They are monitoring our home's security. There are signs if something goes wrong. Their customer service was good when they came and installed the system. One of my friends referred them. They've earned an A grade.”
“I purchased the system from Vintage Security, and when they came, everything worked. I have no issues with them; I'm happy. I'd rate them as an A.”
“They installed a brand-new home security system in the house, and they were fine. I think I heard of them through the builder. They'd get an A.”
“I bought the new house, and Vintage's system came with the building itself. I don't have any issues, and the customer service is good. I'd go with an A grade for them.”
“They installed the equipment. They were professional and on time, and I haven't had any complaints yet. It's doing good. I think I was referred by somebody in the area. I would say they are an A.”
“We already had Vintage when we moved in because the builder had a contract with them, so we decided to stick with them. Some of our main equipment failed, so we called them back. They were able to resolve it very quickly. I'd give them an A.”
“Vintage did home security stuff. They were responsive, on time, and polite. I would give them an A rating.”
“I have Vintage Security. They installed the security system, and they've been monitoring it ever since. Their customer service was good. Vintage was the company the people who sold us the home recommended. They deserve an A.”
“Vintage Security is the preferred company of our builders, so we went with them. I'd grade them as an A.”
“They put in a new alarm system, and we didn't have any trouble. The customer service was good. We had to use them because of our builder. I would give them an A.”
“They installed a security system in a house we were building. The main interaction we had with them was through a single salesperson who did the initial contact and walk-through, and he was great both times. They were recommended by the builder. I'd give them an A.”
“They were the ones that were in our development. I haven't had any issues, so I'd give the company an A rating.”
“Vintage Security did the alarm system for my house and my business. It was fine. Their customer service is great. They get an A grade.”
“They installed and set up our security system. I was satisfied. They were timely and polite. I heard about them through other people in the neighborhood. I would give them an A.”
“Vintage installed a new security system. They were teamed up with the builder. They deserve an A-.”
“I've been using them for a year. The advisor was very good. The installation guy wasn't great—he was new—but then they sent someone out right away to fix it. I heard about them from a friend. I'd give them an A because it was finished on the weekend.”
“On a scale from one to ten, I'd give Vintage Security an eight. I think they're famous in our area. I'd give them an A+.”
“Vintage Security did a wonderful job. Everything went smoothly, and they've been very accommodating.”
“We've had a couple of instances where the alarm went off accidentally, and they immediately reported it to law enforcement. Their response time and monitoring are good. We're happy with them, and I'd give them an A+.”
“Vintage Security set up my security system after my home was broken into. I was a first-time homeowner, and the installer gave me the right advice and was very helpful. He told me what options were available and didn't pressure me.”
“Vintage Security installed a security system in our brand-new home. It was built into the house, and the guy who showed us how it worked was fantastic.”
“Vintage Security set up the security system and walked us through how to use it. It was very easy to set up, and there were no problems with the installation. They actually service our home builders, so when we bought a place, they were recommended to us. It's been a good experience, and we've loved it. I would give them an A.”
“I had Vintage in my old home for several years, and we had them install the alarm system in our new home when we moved in about 15 months ago. I like the way they monitor the system, and I like their interactive website and their customer service. I'd give them an A+.”
“Vintage is our security company. The installation was good. The technician was very knowledgeable, they took care of all our needs when they came out, and we've had no issues. I would say they are an A+ company.”
“I had Vintage in my old home for several years, and we had them install the alarm system in our new home when we moved in about 15 months ago. I like the way they monitor the system, and I like their interactive website and their customer service. I'd give them an A+. ”
“They have good customer service, and they're prompt. I would give them an A+.”
“I've been with Vintage Security for probably four years. They made it smooth, and I haven't had to call them for any issues. They were recommended by the builder at the previous home. I would give them an A+.”
“I'm very happy with Vintage Security. I chose them because my son and daughter-in-law already have it, and they recommended it. I've had no problems. I would give them an A+, and my son agrees.”
“They're our security system provider. They're polite, and they kind of reach out to us all the time. They're good. They were recommended by a coworker. I'd definitely give them an A.”
“Vintage did work when I initially moved in. They were good, and I liked the flexibility. I chose them because they were what the builder was using. If I have a question about any features on the system, they're very helpful. I'd give them an A.”
“They were responsible for installing the brand-new security system in my home. So far, it has been effective. They were on time, and the customer service was good. They contacted me regarding the services they gave and talked about what they were offering. I would give them an A.”
“We had Vintage Security installed in the town house a year ago. The team member that they sent to our house was very knowledgeable in his field, and he listened well. We were able to tell him what we wanted, and he was able to find something within our financial scope, providing a good service. Then, after the initial consultation, they installed exactly what we had wanted. We've never had any problems with it. The builder recommended them. I would give them an A.”