Jackson Roofing Company
6th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 148 Surveys
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Jackson Roofing Company has received 5 out of 5 stars (A-rating) based on 148 customer surveys conducted by Best Pick Reports.
6th year as a Best Pick Call
"We treat each and every customer with the utmost respect and highest standards of integrity. Referrals make up the majority of our business, so we want your experience with Jackson Roofing to be the finest. Our roofing crews are handpicked to ensure that quality and craftsmanship remain our number one goal."

Chris Jackson | Owner
Company Information
Services Offered
Jackson Roofing Company offers residential and commercial roofing services, specializing in full roof replacements. The company provides free estimates for roof replacements and works on all roofing applications, including composite, flat roofs, standing seam metal, tar and gravel, tile, slate, modified bitumen, and roof coatings. Other services include gutter installation and soffit and fascia painting.
Services Not Offered
The company does not offer siding installation or window replacement.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
Chris Jackson founded Jackson Roofing in 2000 and continues to personally manage the local company's day-to-day operations.
Employee Information
Jackson Roofing employees wear uniforms, and all sales representatives drive marked vehicles.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They were top-notch professionals. The owner, Chris Jackson, is terrific—very professional, down to earth. I'd recommend them to anyone. I'd say they're an A+. Everything went great. They had a foreman on the job most of the time just to see the work was being done correctly and it was. So, they did a great job all around.”

“Great experience. Great customer service, and great end-product. I'd grade them as an A+, and I'd highly recommend them.”

“They were just wonderful. They did a great job. They've done my roof twice. I lived in that house for 17 years; right after I moved in, there was a bad hail storm. Mr. Jackson did my roof then, and then he did it about a year ago, when there was another hail storm—and he did a great job then, also. A+—by all means. They're just a wonderful company.”

“I just liked everything. Chris was great to work with; he explained everything, talked to me through the process, and did everything as he said he was going to. I'd give them an A+.”

“Quick, thorough, overall great people to work with. A+—they're great.”

“They did a really great job, great deal—they kept in contact with us, and they cleaned up well. I'd rate them A+.”

“They just did great work, quickly. I'd give them an A+.”

“Very, very professional—from making the phone call to the workers. Very quick and very clean. Just an all-around great experience. I'd give them an A+.”

“I would use them again. I had no complaints; they do excellent work, and I would recommend them. I have already recommended them.”

“It's the second time we've used them. I'd give them an A. They were very, highly efficient on cleanliness. I think Stanley even came out to make sure there wasn't any nails left. I was happy.”

“No problems. They did a good job. I have no complaints. I'd highly recommend them.”

“They did a great job, and worked with Chris Jackson. I had no complaints. I'd most definitely recommend them.”

“They did a great job.”

“I liked everything about them. They were efficient, on time, and they handled everything that I asked them to, because it wasn't just the roof—I had painting, gutters, and screens that all had to be taken care of, and they were able to get everything handled, so that I didn't have to worry about a thing. I'd give them an A+.”

“I had used their company previously. I was very pleased with the outcome. I would say they're an A+. They cleaned every afternoon when they finished.”

“They came, did the work really quickly, and did everything right. He did a lot of houses in our area, and I think everybody's satisfied. I'd give them an A+.”

“They explained exactly what they were going to do, and they delivered exactly what they said. I'd give them an A+.”

“They were on time, and they did the work in the time frame they told me. It was good. I'd give them an A+.”

“They're a good group of guys. We liked them in terms of responsiveness and quality of the employees that they sent out and did the job—just a good group of guys, easy to work with. They came in on budget, or whatever the proposal was—that's always nice. Just a good group of guys. I'd give them an A+.”

“I've used them twice for two different roofs. I just liked the guy, and they didn't waste any time getting to my job—told me when they were going to be there and were there. They finished it in good time and did it right. Everything they did was exactly what they said they would do. I'd say they're an A. A+ is hard for me to give out, but A for sure.”

“I'd recommend them.”

“It was a positive experience.”

“It was positive.”

“They were attentive to my needs and questions. I would say they're an A. It's hard to tell the quality of a roof if you're not a roofer.”

“They were fine. They just did a good job. I'd give them an A.”

“Jackson Roofing Company was incredibly responsive. Their crew was incredible. They were working in the rain to make sure that everything got sealed over. I'd give them an 11 out of 10. I would definitely give them an A+.”

“They were excellent. They were very professional. He was very nice to deal with. They came when they said they were going to. They worked directly with our insurance company. I'd rate them as an A. We've already recommended them to several people.”

“I would give them an A+++.”

“Jackson Roofing was honest, on time, and quick. They met my expectations. They did what they promised. They get an A+. I've already recommended them.”

“Everything was great with Jackson Roofing.”

“Mr. Jackson came out to the house and gave an estimate. He was very thorough and I had four different roofing companies come out. He was by far the most thorough and the most patient with me asking silly questions. I really enjoyed and liked that. I asked about different types of roofing, and it was kind of an awkward situation. Even the guy that delivered the roofing materials, who was from a different company, was talking about how wonderful they were. He said, 'I've done roofing materials for a long time, and you've got the best.' I just felt real comfortable about the whole thing. I walked around and looked, expecting to find a ton of nails because that's what I've encountered before. The guy did a good clean up at the end. From start to finish, I don't have any complaints. I would give them an A.”

“He showed up when he's said he was going to, and he did good work. He was referred to me by a general contractor that I've used before for quite a bit of work around my house. He looked the part—he was clean cut, he had on a nice shirt, and his truck was well maintained. He kind of stayed on it until he got done. Everything was cleaned up. He chose the gutter guy and we kind of worked through all of that. I would give the experience an A+, and I've already recommended them.”

“The salesperson was very nice. He came out, spent some time to look at the house, and got on the roof. He was very informative, took us step by step, they also did our gutters. They were in and out in one day and everything was nice, done, clean. I would definitely give them an A+.”

“I liked the quality of their service and the product they installed. It was exactly what I brought. They were an A. I've already recommended them.”

“They got it done quick. I would give them an A for their experience.”

“They did a good job. They were professional, very courteous, easy to work with, and on time. I would say they're an A. I've already recommended them.”

“They were very nice. I would give them an A rating.”

“They had a quick response during a really busy seasonal time. They'd get an A for the overall experience.”

“I thought he was very attentive to detail, and he did a great job on the roof. I'd give them an A for the overall experience.”

“They did it right the first time. He was a nice guy that works with you. For the experience, I would give them an A.”

“Jackson Roofing replaced a roof for us. He's very honorable. He really stood by everything that he sold us and that he said he would do. He's very trustworthy. He has an excellent crew. We're very happy with his overall services. He's also very easy to work with. They get an A+.”

“Jackson Roofing did the roofing work for me. They were fine. They got the job done for what they said they were going to get the job done for. They replaced my roof. They'd get an A+.”

“Jackson Roofing was always available. They were quick and fast. I picked them because it's a family company, and they were real personable and willing to work with the damage assessment. They did a new roof, and they're an A+.”

“Jackson Roofing did a good job. They came and worked long hours every day. They got the job done quickly and did a pretty good job of cleaning up. From what I can tell, they did a professional job of it; everything looked good. It was an insurance claim, so they took off the old roof and replaced it with a new one. They were in our neighborhood doing some insurance damage, and my next-door neighbor told me they were good. I found that to be true. They were no problem. They were an A+.”

“I liked that Jackson Roofing did good work. They did it on time, and it took all they said it would take. They did a new roof. I think he was recommended by my son. They'd get an A+.”

“Jackson Roofing did what I expected them to do—they fixed a roof. I picked them because I'd used them in the past, and they were recommended that first time by a neighbor. I'd give them an A+.”

“Jackson Roofing replaced shingles after a storm. I felt they were professional. They gave me what they promised, basically. I liked their customer service. If you schedule something, they show up on time. The people working there are nice. The work looks professional. I would give them an A.”

“I liked the professionalism and the quality of the work Jackson Roofing did for me. It was a total roof replacement. We'd had hailstorms in the area, and they were doing my neighbor's roof. When he came over to give them an estimate, he called me and asked if I'd like for him to come give me an estimate. I said, 'Sure,' and he came over and gave me an estimate. I liked what he had, and that's who we went with. They were an A.”

“I liked Jackson Roofing's follow-up. They did a new roof replacement. They were referred by a neighbor, and the customer service was great. I'll give them an A.”

“There are no issues to report with Jackson Roofing.”

“We did business with Jackson Roofing, and he did a great job. We'd recommend him again.”

“We used Jackson Roofing for our roofing. They were good, they were prompt, and they got their work done. They pretty much replaced the roof. They deserve an A.”

“Jackson Roofing did a new roof for us. They were just honest and got the job done. They were referred to me by a friend. Their customer service was great. I would give it an A.”

“I've used Jackson Roofing several times. They do what they say they're going to do. They're prompt, and they do a good job. They're in and out, and they clean up well. I think I found them through word of mouth. We've used them for a few years. I'd rate them as an A.”

“Jackson Roofing was on time, did quality work, and did it quickly. I heard about them from a friend. They did a whole new roof for me. It was A work.”

“I'd recommend Jackson Roofing. He showed up on time, he did a good job, and he finished on time. They replaced a roof for me—took the old one off and put the new one on. I picked them because a friend recommended them. I'd grade them an A.”

“I liked everything about Jackson Roofing. They did it in a timely fashion when they said they were going to do it. They were a referral from my father-in-law. They did a whole roof, and the house is 2,140 square feet. I'll give them the top grade—A+.”

“I think everything about Jackson Roofing was good. They were on time, they did quality work, and the pricing was right where they said it would be. One of the things I really appreciated was that a representative from Jackson Roofing came over and met with my insurance adjustor to point out the flaws and defects on the roof prior to me signing a contract with them. They replaced the whole roof. Their customer service was very good, and I had no issues with them at all. They did what they said they would do, they did it when they said they would do it, and it was well done. They were definitely an A.”

“Jackson Roofing was excellent. I decided to get a 30-year roof, and it was fantastic. When the city's building inspector came out, he said, 'Whoever did your roof did a good job.' The guys showed up on time, were respectful, and cleaned up. I told a lot of my neighbors, and they're using them this year to replace their roofs too. I'd give them an A+. They were very pleasant.”

“I liked everything about Jackson Roofing. Chris Jackson came and walked everything through for me. He did excellent work, and his crew was just phenomenal. They did the entire roof. I would give them an A.”

“Jackson Roofing did a fabulous job. They did everything on time. Everything was nice and neat and clean; they didn't leave a mess. They did a total new roof, and it was great. I'll give them an A+ all the way across the board.”

“They replaced the entire roof after a storm came through, and a tree fell on the side of it. They just did a great job, and he was prompt. I was selling my house, and he worked me in so he could get the job done. He actually came on a Saturday and ripped it all off in one day. In fact, they went the extra mile. I had an issue with guttering, and they recommended somebody who also was great. The whole experience couldn't have been better at a really stressful time. I'd give them an A.”

“They replaced a whole roof of composite shingles after damage from a hailstorm. The customer service was excellent. I was very, very happy with them. We found them in the Best Pick Reports. For us, it was definitely a grade-A job. It was great.”

“I had a total roof replacement. They were timely. When I got quotes, his people did a great presentation, and they were very professional. I was very pleased with the work. I worked directly with the owner, too. His daughter played soccer, so I remembered the name on their truck. I knew it was a family-owned company that had been in business for a while. I'd give them the best possible grade.”

“They replaced my roof due to hail damage. They were really responsive. They worked with me a lot on time and on how they would receive payment. They did a really good, quality job, and they did a great job cleaning up. I heard about them from a neighbor of mine. I would definitely give them an A+.”

“Jackson Roofing Company put on a new roof, shingles, and all that stuff—the full deal. They were great. If we should have any more roofing issues, we would use them again. I would give them an A rating.”

“They replaced a roof that was damaged in the hailstorm that came through here. The neighbor behind me is a man who has been in the construction business, and when he says something, you listen because he seems to know what he's talking about. I asked him for a couple of references, and he gave me a reference for Jackson Roofing. I would say they were an A.”

“Jackson Roofing replaced the roof. They came out the next day and got it done with no problems. I'd give them an A grade.”

“They replaced the full roof; they put the lining down and put on new shingles. They did a nice job, and I was very pleased with it. They deserve an A.”

“We called Jackson Roofing because we had hail damage on our business building, and so far, we've been pleased. We had one or two little things that came up after the work was done, and he came and fixed them. A friend here in the city had used him. I'd say I'd give them an A-, for sure.”

“Jackson Roofing was totally awesome. On a scale of one to ten, I'd say they're a fifteen. Chris and his crew were professional, responsive, and patient. They listened to my questions and answered everything. It was a great experience. I have to give them an A++ because they totally surpassed my expectations. I have already recommended them to others.”

“They did a wonderful job. They replaced the roof on my house, and they worked quickly and efficiently. They told me exactly what they were going to do, and they didn't leave any mess. I was happy with everything—from the estimate all the way down to the finish. I would absolutely give them an A+.”

“I had to get the entire roof replaced, and Jackson Roofing did an excellent job. Everything went smoothly and according to plan. We were very pleased. I would recommend them.”

“Jackson Roofing was just extremely friendly and really hands-on. If ever I had any questions, I could call, and if he didn't answer, he'd call me right back. He replaced my roof after hail damage. The technicians are very friendly and very timely. They got here and got the job done, and they didn't take a lot of time doing it. They completed the job, and then they left. The cleanup was excellent—they didn't leave anything behind. I would recommend the company. They're an A+.”

“Jackson Roofing did some work for me in the past, and I had a very positive experience with them. They replaced a roof on my personal home, and then they also did work on a commercial property that I own. I just thought that they were extremely professional and did what they said they were going to do. The quality of work was very good, and the workers that came out were very professional. I would definitely recommend them, and I have already. As far as quality of work, I'd give them an A+.”

“They did an excellent job. My overall experience was positive, so I would use them again. They replaced our roof, and there was some rotted wood at one corner. They cleaned that all out, took the rotted wood out, and put in new wood—they did everything. It was a very good experience. Since the work's been finished, everything has held up just fine. We've had rain and storms, and there haven't been any leaks or problems. We would use Jackson Roofing again in a minute. It would be an A+ for them.”

“Jackson Roofing did an excellent job. They were very thorough in their work and made sure everything was OK, and they went above and beyond in giving suggestions about how things should be done. They replaced our roof because of hail damage. The roof had been weakened by hail damage, and they did an excellent job of replacing it. I haven't had to call them back out for any reason at all. I would recommend them, and I would use them again in the future, if needed. I would give them an A.”

“I had a very positive experience. The woman I worked with, Lisa, was very easy to work with and to get a hold of when I had questions, and she was very cooperative and helpful. Lisa came out and gave me a quote first. The guys who came out—it was the middle of summer—got there early and worked all day long with barely any breaks. They really worked hard to get it all done, and it looked beautiful. I was entirely pleased. The cleanup was good, too. They didn't leave anything behind.”

“Jackson Roofing did some work for us in the past, and I had a positive experience. There was a lot of hail damage, so they put new shingles on the roof. They were good, and the quality of the work was good. The workers that came out were fine, and they completed the work in a reasonable amount of time. The customer service was good. I would tell a friend or a relative that they did a good job. They're A+.”

“Jackson Roofing did some work for me over the last year or two. We had a roof replaced due to hail damage. They were just very helpful. Any questions we asked, they answered, and they came back when we asked them to come back. They're the type of service that I'd use again if I needed to. I referred them to two other people. I would give them an A+.”

“Jackson Roofing is very well organized and very professional, and they did good quality work. They did roofing for me. The technicians who came in were very, very good—I think they're very reliable, on time, and very thorough in their work. The cleanup was very good, and I didn't have any communication problems with the crew. I'd say they're an A+.”

“They replaced the shingles on my roof, and they took care of everything in a timely manner. I haven't had a leak yet, so they did a good job. The workers who came out did good work. This is the second time I've used them, and we'll use them on the third time. It's an A+ for them. What stood out to me the most about the company was the salesperson. I've already recommended them.”

“I got the roof done three years ago by Jackson Roofing, and the quality of the work was good. I would rate them an A+. He did everything he said he was going to do, and nothing's falling apart.”

“I had a very positive experience with Jackson Roofing. They reroofed my house, the guesthouse, the barn, and a little pump house here on the main property. Later in the year, they reroofed an investment property that I was restoring. The quality of the work was excellent. The interaction that I had with the company was essentially with one representative, and based on that interaction, it was just great. I feel like they finished in a reasonable amount of time, and the cleanup was good. I found a few nails afterward, but that's to be expected. I'd give them an A+.”

“Jackson Roofing did some work for me, and it was a positive experience. They did some flashing repair for me, and it was finished in a reasonable amount of time. He does a great job wherever he goes. He's nice, and I recommended him to my neighbors. He doesn't do more than he has to or less than he has to—he just does what has to be done. That's what we are looking for in guys that we recommend. I would grade them an A.”

“They just put on a new roof for me, and it was good. The workers that did it took care of it all in one day. They just seemed very business-oriented. They knew what they were doing—no doubt about it. I'd give them an A.”

“I used Jackson Roofing for some work that I had done on one of my properties, and they did a good job. They completely replaced the roof for me.”

“We've had Jackson Roofing do work for us a couple of times. This last time, they installed a new roof. They just seem very honest, and they're prompt. They clean up and get the job done. I'd give them an A.”

“Jackson Roofing did my roof the last time they did work for me, and they were good. They're good people. The quality was good—I don't have any leaks. The time frame the work was finished in was good, and the cleanup was good, too. I'd use them again. I'd say I'd give them an A.”

“They put a roof on. The roof—as far as the job they did, and the time they took to do it—was great. I had a leak that went all the way through, so they had to do some ceiling work on the inside. It's holding up great. I haven't had to call them back out for any reason. They did a good job. They were good, and I wouldn't have a problem referring them. I would call Jackson Roofing back. The roof itself, the workers, and everybody that did my roof, that was all great. It would be an A for them.”

“I had a positive experience with Jackson Roofing. They roofed a rental house, and they did a good job. I didn't have anything bad to say. The quality of the work was fine, the cleanup was good, and the technicians did a good job. I really liked being around them. I'd give them an A.”

“I liked Jackson Roofing. Chris put a roof on for me about four years ago when another big hailstorm hit us. The same thing happened this past June, so we had him back. The quality of work is good. I haven't had to call them back out for any reasons at all. I didn't have any communication problems with the company, and I definitely would use them again in the future if needed. I have already recommended them in the past, after that last storm. I'd give them an A.”

“Jackson Roofing got my roof done—it was a replacement. They did that in a reasonable amount of time for me.”

“My friend and I have both used Jackson Roofing. As a matter of fact, they just completed a job for me. On my house, they replaced a roof, and on my friend's, they replaced the roof as well. Actually, I recommended Jackson to him, but he had just never had the need for a roof until recently. It was a very nice job. I'd say that they do what they say they're going to do, they show up when they're supposed to show up, they come in at the price point they're supposed to come in at, and they complete the job and clean up. They're very thorough. Definitely an A+.”

“With Jackson Roofing, I had the absolute best experience I've ever had with contractors. They replaced my roof after we got hit with hail. I had demolished gutters and other things, and Jackson Roofing took care of it all. It was great how they responded and took care of us. They deserve an A+.”

“They're excellent. They redid the whole roof, put in a couple of vents, and did some trim. The workers were great—very clean and very nice. I'd definitely give them an A+. We're very happy.”

“Jackson Roofing did a wonderful job. It's a very good, upstanding company. They replaced my roof, and all the work was excellent. They're very professional. I'd recommend them.”

“They were friendly, explained things to me every step of the way, and did a really nice cleanup. It was a very beautiful job.”

“I had an extremely positive experience with Jackson Roofing. They did a new roof on the house, and I’d say it was A+. They go the extra mile and are extremely knowledgeable. They’re just the best around in my opinion. I would absolutely recommend the company. You can bet on Jackson. They’re great.”

“Jackson Roofing is awesome. I’m a realtor, and I’m referring them to all my clients because they did such a good job. I had a huge roof replaced—my house is 4,000 square feet—and they did very good work. They were very good at cleaning up as well. It was an A+—no complaints.”