To establish the recommendations in each Best Pick Reports® publication, we calculate a star rating based on the past three years of a company’s customer reviews.
We use our own SMS survey platform, work with our sister research company GuildQuality to survey random samples of a company’s previous customers and, if needed, analyze Google reviews. We also evaluate a company’s credit history and financial standing.
Only the companies that meet our qualification standards are invited to participate in the Best Pick program.
Companies cannot buy a good rating; the only way they can obtain the Best Pick certification is to earn it by having many satisfied customers and maintaining their stellar reputation year after year.