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and Israel were the two gentlemen who came out and installed our brand-new furnace, and they did an outstanding job. I also want to give a big shout-out to their supervisor Wyatt. He came out first and did one of the most thorough inspections I’ve ever seen. He showed me pictures and videos and carefully explained how dangerous our old furnace actually was. There was carbon monoxide leaking in our home, which could explain why some of us had been feeling sick.\n\nThe best part is this inspection didn’t cost me a dime. It was completely free. Before finding Complete Comfort Heating, Air & Plumbing, I had already paid hundreds of dollars to other companies to come out and check my AC and furnace, and none of them told me anything close to what Wyatt discovered. That really showed me the difference in honesty and effort.\n\nAfter the inspection they walked me through my options and helped with financing. I was approved and they were able to come out the very next day and install my new furnace.\n\nJoe and Israel were professional, efficient, and respectful of my home. They worked hard, installed the new unit and thermostat, removed the old furnace, and cleaned everything up when they finished. I basically answered a few questions and let them handle their job.\n\nOn top of that, they even gave me a $400 gift card, which I’ll probably use toward my utility bill.\n\nI actually found Complete Comfort Heating, Air & Plumbing while scrolling on social media, and honestly that ad might have saved my whole household because of the danger our old furnace was causing. The last three companies I had come out didn’t even put in the effort these guys did.\n\nI truly appreciate their honesty, professionalism, and the way they took care of my family. I highly recommend them to anyone needing AC or furnace work.","en",{"text":525,"languageCode":526},{"displayName":529,"uri":530,"photoUri":531},"Robert Means","https://www.google.com/maps/contrib/117343106745778437121/reviews","https://lh3.googleusercontent.com/a-/ALV-UjUNoLtHDVUlnY6-A5Qi52EcO7hMztgtHua-qc_G61jzVKqHMSrS=s128-c0x00000000-cc-rp-mo-ba2","2 months ago","2026-03-06T18:40:48.325021799Z",{"name":535,"rating":536,"text":537,"originalText":539,"authorAttribution":540,"relativePublishTimeDescription":544,"publishTime":545},"places/ChIJIUq7xHrKFIgRaMgZi1vrcsg/reviews/Ci9DQUlRQUNvZENodHljRjlvT2xSTmNHaElMVkZrWW14a1JGOUZkR2d6WlVwUmRGRRAB",1,{"text":538,"languageCode":526},"I gave this company the opportunity to keep my business because my first experience was really bad and while I thought they meant what they said I found out all they cared about was getting my money. Over $57,000 in a year’s time. They suggested a system replacement because I had a coolant leak and claimed the attic furnace unit was so old there was no make/model on it. They recommended a heat pump because it’s economical although they knew I could not access the attic due to fall risks and health. They said it was much more economical and they could put a filter access in reach. That turned out to be untrue so they put it in the ceiling requiring a step ladder and claimed they would change it for us. They said they’d throw in ductwork cleaning because they didn’t do the whole house the previous year. They charged over $6000 for that. After installing it too time before they brought the thermostat which has fewer settings than a normal one. The unit broke down- stopped working- 3 times in 3 months and I was told rudely that there is supposedly no mechanical issue just my attic isn’t insulated enough. They saw the attic before recommending and installing the heat pump. I had been told it was due to fluid buildup in the drip tray  the 2 times they came out and that was supposed to happen. They adjusted the tray. I said it ran constantly and ran my light bill up to $764 despite my previous highest bill being $369 with the same insulation and old system. The tech said blowing cold air was normal. Mentioned they are economical. They refused to even look at it the third time at all with it less than 3 months old as of 12/19/25 so now I am looking for attorneys because they are the HVAC experts and refuse to make this right instead blaming me when they knew I am not able to access the attic and am not an HVAC expert. On top of that they installed a garbage disposal and it leaked. They fixed it but no concerns for water damage. Beware because they’re honey sweet to get the money then slow or no service or even flat rude. Plus they are sketchy about how little they put on their invoices. Anyone recommend attorneys or honest HVAC professionals let me know. This unit heats and cools 2 rooms. Thank goodness we have gas heat for the rest of the house but I am sorry I ever did business with this company.",{"text":538,"languageCode":526},{"displayName":541,"uri":542,"photoUri":543},"Indykittykeilah","https://www.google.com/maps/contrib/100913071023577280918/reviews","https://lh3.googleusercontent.com/a-/ALV-UjWMLrkjjpohsu8IYXCgqqFXhhJo7sP5cw1hFO2Y_r6DzfWH2OZNwg=s128-c0x00000000-cc-rp-mo-ba5","3 months ago","2026-01-12T18:15:12.268512340Z",{"name":547,"rating":523,"text":548,"originalText":550,"authorAttribution":551,"relativePublishTimeDescription":532,"publishTime":555},"places/ChIJIUq7xHrKFIgRaMgZi1vrcsg/reviews/Ci9DQUlRQUNvZENodHljRjlvT2t0a2JpMHlaM2R5YWw4MmFVUkJWbWRuZUVaS2VWRRAB",{"text":549,"languageCode":526},"Fantastic service start to finish. Costumer service over the phone was super polite and very flexible with my busy schedule trying to get someone to come do a routine check-up on the house. The technician who came out to test the plumbing, Kyle, tested water pressure, checked for leaks, and identified a few small issues that I wouldn’t have noticed on my own. He was professional, friendly and transparent about everything he found. His explanations were easy to understand and genuinely helpful. I feel more confident about the condition of my home’s plumbing thanks to his work. Five stars, all around.",{"text":549,"languageCode":526},{"displayName":552,"uri":553,"photoUri":554},"Ella Cunningham","https://www.google.com/maps/contrib/104203908414367424454/reviews","https://lh3.googleusercontent.com/a-/ALV-UjU-a0M7_ahGIpIILO4qd_5FOKOQU8VcD7dJXAUlvXRxR-zAlbHcrg=s128-c0x00000000-cc-rp-mo","2026-03-03T19:37:14.600569034Z",{"name":557,"rating":558,"text":559,"originalText":561,"authorAttribution":562,"relativePublishTimeDescription":544,"publishTime":566},"places/ChIJIUq7xHrKFIgRaMgZi1vrcsg/reviews/Ci9DQUlRQUNvZENodHljRjlvT25VdGNsaFdjMHBCYkhNd2RqZEdWRXhaZFU5aFFYYxAB",2,{"text":560,"languageCode":526},"I had a new condenser and duct work installed without issue. Techs were great and got it installed quickly. That is the only reason for the two stars. The scheduled maintenance is a sad joke. Complete comfort knows it’s a joke. Look at the other reviews and you will notice the same complaint. They repeatedly cancel maintenance appointments. They do not provide a time when they will arrive. There is zero communication until they call to cancel on the day of your scheduled maintenance. Do they offer to reschedule anytime soon?  Nope. It’s a minimum of 3-4 weeks if you are lucky. And then it’s zero communication again until the next cancellation. Why would you want to deal with that kind of aggravation?  You can find better around Indianapolis. You deserve better.",{"text":560,"languageCode":526},{"displayName":563,"uri":564,"photoUri":565},"Tim Randolph","https://www.google.com/maps/contrib/102762106278704033600/reviews","https://lh3.googleusercontent.com/a/ACg8ocLkGfWtEQyNB_3m5BGvotp-_4WPkMDGuISnLKvYTo7A6R6J_w=s128-c0x00000000-cc-rp-mo","2026-01-16T14:24:31.177889878Z",{"name":568,"rating":523,"text":569,"originalText":571,"authorAttribution":572,"relativePublishTimeDescription":544,"publishTime":576},"places/ChIJIUq7xHrKFIgRaMgZi1vrcsg/reviews/Ci9DQUlRQUNvZENodHljRjlvT2xCQ1REQkdNa1JtUjNwWmVYaFhOSGx6VXpCRFgwRRAB",{"text":570,"languageCode":526},"I called Complete Comfort Heating and AC to check a concern I had with my furnace. Quentin, was the service technician who arrived within 2 hours of my call. He was very friendly and knowledgeable, and explained everything he was doing very well. He also gave me options as to what remedies were available. Complete Comfort did not try to oversell me on anything, and I felt like I was being dealt with fairly and honestly.\nTheir prices are competitive and they have a very good service plan which I took advantage of. I highly recommend them for any heating or AC or plumbing needs.\nAgain a special thanks to Quentin for a job well done.",{"text":570,"languageCode":526},{"displayName":573,"uri":574,"photoUri":575},"Matthew Fraser","https://www.google.com/maps/contrib/105305358391989207816/reviews","https://lh3.googleusercontent.com/a/ACg8ocKbiLq7wSNhgCIIB0J0iZueay0sfHTj0_vCypY4g3WYtdg6uA=s128-c0x00000000-cc-rp-mo-ba3","2026-01-15T19:50:19.557564467Z",4.7,1169]