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Charges were not detailed. Charged for 'turning the water heater on and off', said he had to 'bleed the line'. As he was leaving he asked me to turn on the hot water to let the air out. Really??!?!","Maynard",-125,{"testimonial_id":238,"contractor_id":11,"category_id":34,"city_id":34,"rating":71,"review_text":239,"reviewer_name":240,"reviewer_city":137,"reviewer_state":16,"review_date":217,"verified":74,"pop_word_score":74,"featured_review":74,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"27166","Brian was proffesional  and knowledgable","Donna M.",{"testimonial_id":242,"contractor_id":11,"category_id":34,"city_id":34,"rating":71,"review_text":19,"reviewer_name":243,"reviewer_city":179,"reviewer_state":16,"review_date":244,"verified":74,"pop_word_score":74,"featured_review":74,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"27272","Richard R.","2021-06-22T00:00:00.000Z",{"testimonial_id":246,"contractor_id":11,"category_id":34,"city_id":34,"rating":71,"review_text":247,"reviewer_name":248,"reviewer_city":8,"reviewer_state":16,"review_date":249,"verified":74,"pop_word_score":74,"featured_review":74,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"27167","Winters came to my rescue during the June 2021 heatwave.  My downstairs air handler seemed not to be working properly.  Winters promised to push my work to the front of the line.  Brad H., the Winters technician, came from an install from Woburn, MA after 8:00 pm.  Turns out that Brad was also the Winters technician who installed the unit a year ago.  He carefully checked the unit, its condenser in the courtyard and the thermostat.  We discussed the ins and outs of the unit and he laid to rest some of my concerns.  When Brad left, the unit was running, the cooling process had begun and released the upstairs unit from working overtime.  I was more than grateful, especially also because Brad told me to immediately contact him if there were any issues, and he would set things right.  Thank you so much Winters!","Gudrun S.","2021-06-21T00:00:00.000Z",{"testimonial_id":251,"contractor_id":11,"category_id":34,"city_id":34,"rating":50,"review_text":252,"reviewer_name":253,"reviewer_city":254,"reviewer_state":16,"review_date":249,"verified":74,"pop_word_score":236,"featured_review":74,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"27168","What kind of air-conditioning service company claims to provide \"24/7 priority service\" for their annual contract customers, but makes you wait 10 days for an emergency repair in the middle of the summer? Answer: The kind of company that doesn't actually provide the stated service and doesn't plan to keep your business, apparently. Spoke with Jenny today on behalf of my elderly parents. Explained that the A/C isn't working. We have had temps in the 80's. Was told we have to wait 10 days for the next available HVAC A/C technician. I said, what about your 24/7 priority policy? 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James \"Jamie\" Jones was the person who replaced the water heater and he did an extraordinary job.  He coordinated everything for delivery of the water heater and also had to do some creative maneuvering around the boiler to accommodate the new water heater.  Outstanding job.","Margarita R.","West Roxbury",{"testimonial_id":314,"contractor_id":11,"category_id":34,"city_id":34,"rating":71,"review_text":19,"reviewer_name":19,"reviewer_city":137,"reviewer_state":16,"review_date":307,"verified":74,"pop_word_score":74,"featured_review":74,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"27282",{"testimonial_id":316,"contractor_id":11,"category_id":34,"city_id":34,"rating":71,"review_text":19,"reviewer_name":317,"reviewer_city":132,"reviewer_state":16,"review_date":307,"verified":74,"pop_word_score":74,"featured_review":74,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"27283","Kathleen H.",{"testimonial_id":319,"contractor_id":11,"category_id":34,"city_id":34,"rating":71,"review_text":19,"reviewer_name":320,"reviewer_city":8,"reviewer_state":16,"review_date":307,"verified":74,"pop_word_score":74,"featured_review":74,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"27284","Dawn H.",{"testimonial_id":322,"contractor_id":11,"category_id":34,"city_id":34,"rating":95,"review_text":19,"reviewer_name":19,"reviewer_city":115,"reviewer_state":16,"review_date":307,"verified":74,"pop_word_score":74,"featured_review":74,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"27285",{"testimonial_id":324,"contractor_id":11,"category_id":34,"city_id":34,"rating":71,"review_text":19,"reviewer_name":325,"reviewer_city":132,"reviewer_state":16,"review_date":307,"verified":74,"pop_word_score":74,"featured_review":74,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"27286","Lilian K.",{"testimonial_id":327,"contractor_id":11,"category_id":34,"city_id":34,"rating":71,"review_text":19,"reviewer_name":328,"reviewer_city":8,"reviewer_state":16,"review_date":329,"verified":74,"pop_word_score":74,"featured_review":74,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"27287","William B.","2021-06-17T00:00:00.000Z",{"testimonial_id":331,"contractor_id":11,"category_id":34,"city_id":34,"rating":71,"review_text":19,"reviewer_name":19,"reviewer_city":132,"reviewer_state":16,"review_date":329,"verified":74,"pop_word_score":74,"featured_review":74,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"27288",{"testimonial_id":333,"contractor_id":11,"category_id":34,"city_id":34,"rating":71,"review_text":19,"reviewer_name":334,"reviewer_city":72,"reviewer_state":16,"review_date":329,"verified":74,"pop_word_score":74,"featured_review":74,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"27289","Johanna D.",{"testimonial_id":336,"contractor_id":11,"category_id":34,"city_id":34,"rating":71,"review_text":19,"reviewer_name":19,"reviewer_city":221,"reviewer_state":16,"review_date":329,"verified":74,"pop_word_score":74,"featured_review":74,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"27290",{"testimonial_id":338,"contractor_id":11,"category_id":34,"city_id":34,"rating":95,"review_text":339,"reviewer_name":340,"reviewer_city":341,"reviewer_state":16,"review_date":329,"verified":74,"pop_word_score":97,"featured_review":74,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"27176","we had an AC inspection, followed by addition of fluid.  The guy was great.  Very thorough.  Cost a lot for topping off the fluid.  Hey, professionallsm is costly.  The question asks me if I am likely to recommend.  Yes, but, costs a lot.","John K.","Charlestown",{"testimonial_id":343,"contractor_id":11,"category_id":34,"city_id":34,"rating":119,"review_text":344,"reviewer_name":19,"reviewer_city":92,"reviewer_state":16,"review_date":329,"verified":74,"pop_word_score":345,"featured_review":74,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"27177","Overcharge, unfriendly service 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and Andrew did great work! They looked high and low for the correct vent coupling. Unfortunately this part will have to be ordered online as no local brick and mortar had it - they went to several in search of it. They were both very knowledgeable.\n\nNote: The attached picture is a work in progress of the furnace. The final version will have all black venting pipe, which H.L. Bowman will do when the part comes in.","en",{"text":1963,"languageCode":1964},{"displayName":1967,"uri":1968,"photoUri":1969},"John Diamond","https://www.google.com/maps/contrib/112369456451352029677/reviews","https://lh3.googleusercontent.com/a-/ALV-UjVf-NktpZ1R2hjoSfGimP2KoB6xtRDkZvmN7GKltFTfm0r-gJw=s128-c0x00000000-cc-rp-mo","3 months ago","2026-01-31T01:05:21.385922437Z",{"name":1973,"rating":71,"text":1974,"originalText":1976,"authorAttribution":1977,"relativePublishTimeDescription":1981,"publishTime":1982},"places/ChIJ2Y6OQaR344kRvQlAfBcOYTk/reviews/Ci9DQUlRQUNvZENodHljRjlvT25Gc2FuUnpPRUZ2UlZKbFVuTlVVRFZNWWpOWGFWRRAB",{"text":1975,"languageCode":1964},"I had a great experience with the whole team. Lucas came to do a free maintenance and we concluded that my existing Goodman furnace was on its last legs after 20 years. We discussed options and negotiated a price smoothly. Got a 10 year warranty wrapped in and twice a year free maintenance. The next day Zack and his assistant ( name?) came out and installed an entire A/C and furnace without a glitch. I was impressed with the warmth and competence of each of them. Most grateful and will not hesitate to recommend (Winters/H.L. Bowman) to others.",{"text":1975,"languageCode":1964},{"displayName":1978,"uri":1979,"photoUri":1980},"Rachel Flanders","https://www.google.com/maps/contrib/109440403452669942437/reviews","https://lh3.googleusercontent.com/a-/ALV-UjUlTQ-uzIJxOR5RTrKThTLekLedN-Aqb3Hnvd1onmrL1dF4IlL0=s128-c0x00000000-cc-rp-mo","2 months ago","2026-02-21T00:24:38.507786723Z",{"name":1984,"rating":71,"text":1985,"originalText":1987,"authorAttribution":1988,"relativePublishTimeDescription":1992,"publishTime":1993},"places/ChIJ2Y6OQaR344kRvQlAfBcOYTk/reviews/Ci9DQUlRQUNvZENodHljRjlvT21OTGFGUkJWMWxRTjJaVlRHOVRRbnBqVUVSaGEwRRAB",{"text":1986,"languageCode":1964},"I contacted Winters Home Services since they were on the National Grid Preferred Vendors list.  They sent out a technician the next day.  Tim was helpful and knowledgeable and provided a straight forward solution.  We decided to replace the heating unit and Kyle Moore showed up the next morning as expected.  He and his crew replaced our furnace in one day and left the house clean and tidy. They were courteous and professional. Wish all my service calls would go as smoothly. I would recommend Kyle and Winters Home Services 100%.",{"text":1986,"languageCode":1964},{"displayName":1989,"uri":1990,"photoUri":1991},"Tony Ucciferri","https://www.google.com/maps/contrib/102040967194446412353/reviews","https://lh3.googleusercontent.com/a/ACg8ocIZaE4SWkdmXnjKz4Juwowf0kLFrbg0fMyrGr5RReRo1Ao2oQ=s128-c0x00000000-cc-rp-mo","4 months ago","2026-01-17T00:13:31.822725330Z",{"name":1995,"rating":71,"text":1996,"originalText":1998,"authorAttribution":1999,"relativePublishTimeDescription":2003,"publishTime":2004},"places/ChIJ2Y6OQaR344kRvQlAfBcOYTk/reviews/ChdDSUhNMG9nS0VJQ0FnSUQzcmV6MWh3RRAB",{"text":1997,"languageCode":1964},"An old boiler went in our home. I have two boilers so it was only a matter of time for the second  one. Called Winters and had someone at my house two days later. Zane was extremely helpful and knowledgeable. We discussed going with one large boiler with two zones (my wife and I own a two-family that has been utilized as a single family for last forty years). Ultimately, we opted to replace both boilers. Brian and crew were there the next day, tearing out the old and scrapping it, and unloading, transporting, and installing everything over the next three days. Meticulous work. I worked in the Building Trades for 50-years and I recognize and appreciate craftsmanship. My wife and I couldn’t be happier with the smoothness of the entire experience from first phone call to final installation. The crazy part of the story is we have utilized a plumbing company for 30 years. I called him when the boiler went and he told me he retired two weeks earlier. Thanks to Winters entire team, we now know where to turn for all our heating/plumbing/cooling needs.",{"text":1997,"languageCode":1964},{"displayName":2000,"uri":2001,"photoUri":2002},"Iron Head","https://www.google.com/maps/contrib/104818367550841506455/reviews","https://lh3.googleusercontent.com/a/ACg8ocK49rnvb3K9WHuzuHGNBcIMF5pCa9oJIzdjz-k6OBvuAouwvA=s128-c0x00000000-cc-rp-mo","a year ago","2024-11-17T16:39:36.780359Z",{"name":2006,"rating":71,"text":2007,"originalText":2009,"authorAttribution":2010,"relativePublishTimeDescription":2014,"publishTime":2015},"places/ChIJ2Y6OQaR344kRvQlAfBcOYTk/reviews/Ci9DQUlRQUNvZENodHljRjlvT2pSQ1MwSXdOVFJxVkZWa2NXRTVZazlJVXpSb2MzYxAB",{"text":2008,"languageCode":1964},"I recently had both plumbing and HVAC work done by HL Bowman, and I’m very happy with the results.\n\nJulien handled my plumbing work and completed everything very quickly. He promptly diagnosed the issues I was experiencing and went above and beyond to ensure everything was fixed properly.\n\nManny completed the installation of my heating system in a single day. When a minor issue came up afterward, Timothy came out over the weekend to diagnose it, and Terry followed up to correct the issue and make sure everything was working as it should.",{"text":2008,"languageCode":1964},{"displayName":2011,"uri":2012,"photoUri":2013},"Ian Clancy","https://www.google.com/maps/contrib/108702390366761156411/reviews","https://lh3.googleusercontent.com/a/ACg8ocIP5BBRQkERqPHHErpnyNDGptsbahoffmjL8jGYJFmPIzEyjJU=s128-c0x00000000-cc-rp-mo","5 months ago","2025-12-17T19:21:30.474704911Z",4.8,2876]