Cooper Pest Solutions
3rd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Cooper Pest Solutions has received 4.8 out of 5 stars based on 133 customer surveys.
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3rd year as a Best Pick Call
"We are a family-owned-and-operated company that values our ability to wow our clients, wow our teammates, and wow our community. At Cooper, we wrote the book—'What + How = Wow'—for providing great service."

Phil Cooper | CEO
Company Information
Services Offered
Cooper Pest Solutions offers prevention and elimination of pests, including ants, termites, bees, spiders, mice, cockroaches, ticks, bedbugs, and stink bugs in addition to providing a "Bite-Free Mosquito Service."
Warranty
The company offers a money-back guarantee for all services.
Company History
Entomologist Theodore H. Cooper founded the regional company in 1955.
Distinctions
Cooper Pest was named 2014 Business of the Year by NJBIZ; Best of Bucks from 2015 to 2017; and a 2010 Top Small Company Workplace finalist by Inc. magazine. Cooper Pest is an NPMA QualityPro company. Company CEO Phil Cooper is the current secretary and former vice president of EarthShare NJ.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Licenses
BU2075
Areas Served
Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster

Compiled Score:

Casteel Heating, Cooling, Plumbing and Electrical has received 4.7 out of 5 stars based on 319 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/14/2018

“I was very satisfied with their service and I will continue to use them!”

Review by
10/23/2017

“Good service and very nice technician, but could use a little more proactive scheduling by office. I usually have to contact them to schedule which is fine in between, but they should schedule at regular quarterly visits and notify of these so we know they've been there.”

Review by
10/21/2017

“Very professional, well-run company, from the customer service, and scheduling, to the field techs. Jeff, our regular technician is always thorough, and professional. Always informs us what needs or has been done, with clarity.”

Review by
10/21/2017

“Great job.”

Review by
10/21/2017

No review comments provided

Review by
10/21/2017

No review comments provided

Review by
10/21/2017

No review comments provided

Review by
10/17/2017

No review comments provided

Review by
10/17/2017

No review comments provided

Review by
10/17/2017

No review comments provided

Review by
10/17/2017

No review comments provided

Review by
10/17/2017

“They know exactly where to look for the problems you’re having and correct them without a lot of fuss. They are very professional. The ant problem was resolved with one application and also the bee problem as well. I highly recommend this company.”

Review by
10/15/2017

No review comments provided

Review by
10/14/2017

No review comments provided

Review by
10/14/2017

“I think they charge too much for what they do!”

Review by
10/13/2017

“They solved my mice problem and are always responsive to my calls.”

Review by
10/13/2017

No review comments provided

Review by
10/13/2017

No review comments provided

Review by
10/13/2017

No review comments provided

Review by
11/15/2016

“They do mosquito treatment and carpenter ants. I'd give them an A.”

Review by
11/15/2016

“I'd give them an A+. We have quarterly service and mosquito service.”

Review by
11/15/2016

“They do pest control and mosquito control. I'd give them an A+.”

Review by
11/15/2016

“They just do mosquito control and insects. I'd give them an A+.”

Review by
11/15/2016

“They do house pest infection and mosquito treatment. I'd give them an A.”

Review by
11/15/2016

“They do pest control. It's both indoor and outdoor. I'd give them an A+.”

Review by
11/15/2016

“They do pest control. I'd give them an A.”

Review by
11/15/2016

“He was 1% satisfied. It's mosquito control and pest control.”

Review by
11/15/2016

“They do whatever is needed to exterminate bugs in the house and outside. Mosquitos and pests outside. I'd give them an A. They call me first and then they arrive that day, when they call me, like they told me they would be.”

Review by
11/15/2016

“My experience has been very good. I have no complaints. I give them the highest ranking. They do mostly outdoor. We do a little bit of indoor, but mostly outdoor.”

Review by
11/15/2016

“They do preventive maintenance, both indoors and outdoors. I'd give them an A+.”

Review by
11/15/2016

“I'd give them an A+. They do prevention and pest control. It's mostly outdoor.”

Review by
11/08/2016

“They did mosquito control and vermin control in the house. I'd give them an A.”

Review by
11/08/2016

“I don't have any more ants in my house and I like their courteousness and their timely service. They also do mosquito control for me. I'd give them an A+.”

Review by
11/08/2016

“They've done mosquito and general pest control. I'd give them an A+. There's nothing in particular I like about their service.”

Review by
11/08/2016

“They do mosquito control and the regular bug service for us. I'd give them an A+. They follow up with what they say they're going to do and we never have any issues with them.”

Review by
11/08/2016

“They've done some mosquito control for me and some other things, including general house pest control. I'd give them an A+. I don't have any problems after they're done.”

Review by
11/08/2016

“We have them set up for general pest control and mosquito control. I'd give them a B, but it's hard to say because they're brand new. We've only used them for a couple of months. We have nothing to compare it to. We've just moved into a new house and they've only treated a couple of times. Customer service has been good. Punctuality has been great.”

Review by
11/08/2016

“I'd give them an A. Sometimes there was a miscommunication with what time they were supposed to come, punctuality. They 've done some mosquito control for me. And the termites. I think it was simple. It just seemed like they know what they're doing. It's a local company. I'm impressed with the sales people. That's about it.”

Review by
11/08/2016

“It's been OK. I've had a neutral experience because I'm still experiencing bugs in the house. And they missed one of the appointments. They do mosquito control for me. I'm still seeing mosquitoes. I mean, not now because it's cold, but even after the treatment there wasn't that much of a huge difference. I'd give them a B.”

Review by
11/08/2016

“We've worked with them for years and we love them and they're very good, but we did two things and I thought it was a bit expensive. We've done a big thing now on mice, which is the latest, and we're catching mice every night in the house. The mosquito and tick thing is the big thing over the late spring, summer, and into the fall. They also do mosquito control for us. But the thing recently we have done is the big commitment on mice and I say we've still got mice. I'd give them a B+. I like the people who you send over and they seem to do a good job, but we didn't get some things this year. We didn't get ticks this year. How can I judge that? I'm not a chemist. I hope they didn't use poisonous things. I like the people. I like Cooper. I've known Cooper since the 8s. Overall, I like them. Whenever anybody asks me I will always recommend them over any other group.”

Review by
11/08/2016

“We have three different services. We have mosquito and tick—mosquito and whatever other flying insect they do, flea and tick, and then the quarterly house no bug treatment. And I would recommend them to anyone. I would give them an A+. They're always on time. I like the fact that they do as advertised. We have a no bite backyard and we have no mosquito bites. Our cats and dogs will be clean and tick free and we don't have bugs inside. So they do what they're supposed to do.”

Review by
11/08/2016

“They do all bug control. I'd give them an A. I have had no complaints.”

Review by
09/29/2016

“I'd give them an A+. They're easy to deal with and I never have a problem. They were very accommodating.”

Review by
09/28/2016

“I'd give them an A+. They're more punctual than me when they say they're coming. I used another, much large pest control company before, and Cooper got rid of the problem which was just an annoying problem. They got rid of it within the first or second time they came out. They're punctual. They're easy to deal with. They're clean. They're helpful. They go above and beyond what you would expect. I have already recommended them.”

Review by
09/28/2016

“The experience was eventually positive. The issues got resolved. I'd give them a C. The cleanliness wasn't an issue. But it's temporarily negative. I'm willing to give them another chance. They resolved the issue, but it took quite an effort to get in resolved and in that regard it's hard to give them a high score of any kind. Not largely negative, but negative.”

Review by
09/28/2016

“It was fine. They're always great. I have no complaints, none at all.”

Review by
09/28/2016

“It was fine. They do all around pest control. I'd give them an A. It was good all around.”

Review by
09/28/2016

“It was lovely. The guy is great. I like it. I have no complaints.”

Review by
09/28/2016

“I'd give them an A. I have no problems at all. I would recommend them.”

Review by
09/28/2016

“They're a fine company. I have no complaints with them.”

Review by
09/28/2016

“I'd give them an A-. The quality of work was fine.”

Review by
09/28/2016

“Everything's fine. I had no complaints.”

Review by
09/28/2016

“Everything's fine. I'd give it a B.”

Review by
09/28/2016

“No complaints. Everything's fine.”

Review by
09/28/2016

“It's fine. I have no complaints.”

Review by
09/28/2016

“I'd give them an A+.”

Review by
09/28/2016

“I'd give them an A.”

Review by
01/19/2016

“It was positive.”

Review by
01/19/2016

“It was positive.”

Review by
01/19/2016

“It was positive.”

Review by
01/19/2016

“It was positive.”

Review by
01/19/2016

“Cooper Pest Solutions was fine.”

Review by
01/19/2016

“Cooper Pest Solutions was good.”

Review by
01/19/2016

“I would say it was excellent with no complaints.”

Review by
01/19/2016

“The work they completed was excellent—no complaints.”

Review by
01/19/2016

“The work I got from them was excellent with zero complaints.”

Review by
01/19/2016

“I had an excellent experience with Cooper Pest Solutions—no complaints.”

Review by
01/19/2016

“They came on time, they're good with the service, and the person coming to do the service is very good in detail, finds the source of the problem, triess to fix it, and looks for other services to provide. They did pest control for me, just general maintenance. We had some minor stuff. We saw some roaches and he found exactly the source. They're an A.”

Review by
01/19/2016

“Just the attitude and everything made it positive. We had a problem with some bugs falling out of the vent in the bathroom, and they told us what they were. They were pretty quick; they came out within a day. I picked them because my daughter used them, and I'd recommend them. I would give them an A.”

Review by
01/19/2016

“I just enjoy the company’s conversations. They're very friendly. They installed our termite bond to prevent termites, and we also do regular maintenance. We had a problem with ants, and we don't have a problem with ants anymore. As of today, we don't have any pest issues. I'd give them an A grade.”

Review by
01/19/2016

“Two things made it positive. One, the ones who came out the first time were very professional and did a nice job explaining everything to me. They have come out since then to do the outside of the house. The other thing is we haven't any problem with pests since then, so it seems to be working. I'd recommend them to friends, and I'd give them an A.”

Review by
01/19/2016

“We had a very bad carpenter ant situation, and Cooper Pest got rid of them. We started seeing results after the first time they came out, and they came out one more time for that particular issue. Those treatments were just on the outside. I would recommend them, and I'd give them an A.”

Review by
01/19/2016

“They did a good job. They showed up on time, and they were professional. We'd just moved into the house, and it was during ant season. We were just trying to make sure we didn't get any into the house. We haven't seen any since they left. I'd recommend them. They're great—they’re an A.”

Review by
01/19/2016

“I've been using Cooper for eight to ten years. They're always very professional and on time. Everything about their service has been good. They typically spray around the house, inside the house, and around the perimeter. I'd give them an A for excellent service.”

Review by
01/19/2016

“They have really nice customer service. The guy seemed friendly and knowledgeable. They do the spraying for spiders, bugs, and stuff around the house. They come for that two times a year. I'd tell friends and neighbors that they are good—an A-worthy company.”

Review by
01/19/2016

“He was very helpful. He explained things to me when he came, because he was actually doing the inside of the house, and I had some concerns. So he explained things to me, and he was very nice. When we first got them, it was because we had bees, so they got rid of the bees. Then we had treatment for the indoors a month ago. They sprayed for spiders because he told me we had some spiders in the basement. I would recommend them to my neighbors. I would say they’re an A.”

Review by
01/19/2016

“I haven't seen any bugs or anything since their first treatment. There were some ants, but I think it's because we have to fix a door. I think it was an isolated problem, and he let some ants in. Other than that, I don't have any problems. They just sprayed for carpenter ants, spiders, and mice. It's a new house, and I was aware that they had that problem before me. They did the first treatment, and I haven't seen any animals since then. I'd give them an A.”

Review by
01/19/2016

“The tech who came to my house was extremely friendly and very willing to look around and make sure everything was OK. They have sprayed the outside of the house. They looked on the outside to see where a mouse I had in the attic could have been getting in—things like that. We thought we saw sawdust in the basement and had carpenter ants, but we didn't. They come when you call them and don't try to sell you anything you don't need. I'd give them an A.”

Review by
01/19/2016

“The salesman was very knowledgeable and a very pleasant guy—likeable. The follow-up by the—we signed up to get treatments a few times a year, and he told me when the first treatment would happen. it happened right on schedule so they did exactly what they said they were going to do. It was just a general treatment. We didn't have any issues so it was preventative treatment. I would tell friends to give them a call. I'd give them an A.”

Review by
01/19/2016

“Their reaction time and product made it a positive experience. They eliminated the problem that we had. We'll have to wait and see what happens in the spring, but hopefully we took care of the problem. We've had three different sessions. Our friends and neighbors asked us about it. We explained to them what was happening. They had the same problem. They called them and I haven't heard a word as far as their displeasure, so I have to assume everything went good for the most part. I've got to give them an A for now.”

Review by
01/19/2016

“They're always good. They're very professional. The guy does what he has to do, doesn't bother anybody, and left a note on the door like he was supposed to. We have a yearly service. They came in for one of the treatments. They checked the inside of the house, and then they sprayed the outside perimeter of the house. I'd tell anyone it's a very good company. I'd say they deserve at least a B. It might as well be an A. When I do evaluations on people, it's hard to give them a perfect score. They're a B+.”

Review by
01/19/2016

“They come here every quarter, and I've never had a problem with them at all. We're on a contract with them. They call and say, ‘Our technician's going to be there between 8 and 12 on Tuesday,’ and they come between 8 and 12 on Tuesday. They look at the bait, they look at the house, and they leave. It's pretty simple. They haven't captured a snake, a rodent, or anything. They just do what we ask them to do in our contract, and it's fine. They come four times a year. I would give them an A.”

Review by
01/19/2016

“They are on time and very efficient, and the online system is very easy to use. Their technicians are just great. They clearly know what they're doing, and they explain everything. Whoever owns that company is a biologist and really tries to create products that are still good for the environment, so they're green products and also healthy for people. Some of the chemicals they use can be toxic for other living things, so I appreciate that they try to take that route. Obviously, that's not the case for everything, like trying to take care of rodents. They seem like a company with a lot of integrity. Number one is the results. As soon as they came out, we no longer had a pest problem—and that was after one time. They had to come back another time for the crazy ants in our area, and then the ants were gone, so it was great. They sprayed outside for that. They came out once, and I believe they came back a month later just to check on it. The ants didn't go completely away because they were back when they came out. They treated again, and that was it. They're definitely an A.”

Review by
01/19/2016

“I don't really see them. The sales guy was very nice. They're coming regularly so we're not going to renew. I don't see really what the difference is. They did do work. It worked. They got us to buy the whole contract for the whole year and I'm not going to renew that. They're just supposed to come before a particular season when they expect to have bugs and treat for that, go around the house and make sure stuff is treated appropriately if something could happen, bugs coming into the house. I think that's what they do, but I don't see them so that's part of the problem I have with them. They just come in and do the stuff and they come out. I haven't seen any pest issues. We had only one issue and that is solved. But I expected—it was ants and they told me the ants would come back if they don't continue to treat. I don't think we're going to do that. The treatment that they gave us was fine. It worked, so that's good. But the package they sold us wasn't a good move for me to do that. If it's just for the service I would say it was good. They get a B.”

Review by
01/19/2016

“They were just nice. They're coming back. We have to see if we solved the problem. They said they were going to come between a certain time, they were late, but still I was here. Hopefully they solved the problem. We're in the process of the problem. They're going to come back next month and we'll check out more of the problem. I just really started with them. If they have a problem, I'd tell friends to call them. I'm in the process right now. They put the traps down for the mice, came and checked them once, and now it's February so they're supposed to come check them again. They're nice people but I have to see if we get results. You have to call me a year from now. I'd give them a 'good.' I thought they were going to do a little bit more than what they did. When we searched the house on the outside I thought he was going to do more to patch up the holes than what he did. He didn't move anything in the garage to see if they were coming in from there. He just looked to see what was opened.”

Review by
01/19/2016

“I like the fact that when I first met with them, they were very knowledgeable. All the questions I had about things I didn't know or wasn't aware of, the gentleman was able to share with me, and he explained some of the things that would be best for my residence. He wasn't just trying to get money; he was trying to explain why I would need something else. The other gentleman I met came on time and didn't have too much confusion about all the things going on in my house. He was still able to do his job, so that was good. They did a lot of spraying on the outside and the inside. Then, the gentleman came to do the assessment, and he was able to take all his paperwork with him. He took his shoes off when he came in and everything. I'd give them an A.”

Review by
01/19/2016

“I wouldn't say it's positive. Basically, it was very limited. They came in, they put a couple traps in, never called me, and never did anything. It was actually probably basic pest control. I wouldn't run out and recommend them. I called them, they came out, they put a bunch of traps, and more or less they said if I hear something or want them to come look at the traps, they'll look at them. But to be honest with you, I'm in a service industry, and I normally call my clients. I would say it was adequate, but I wouldn't say it was anything stellar. I'd give them a C.”

Review by
01/19/2016

“Cooper's fine. I'd say it was excellent work with no complaints. There's no problem with Cooper.”

Review by
01/19/2016

“I had an excellent experience with Cooper Pest. They were amazing. I would recommend them, and I’d give them an A.”

Review by
01/19/2016

“Cooper Pest Solutions does excellent work, and I have no complaints. He just does routine pest control for me.”

Review by
01/19/2016

“Cooper Pest was fine. They did what they were supposed to do. They did fine.”

Review by
01/19/2016

“They're easy. They come whenever, and I don't even have to be home. I’d recommend them. I think they spray outside for bugs. I'd give them an A.”

Review by
01/19/2016

“Their technicians are really nice. They normally come out to do a quarterly service. I’d recommend them, and I would grade them as an A.”

Review by
01/19/2016

“They got rid of the ants, and they took care of the pest problems that they had whereas other companies could not take care of it. There were ants in the home. The time that they advertised for, the average time they estimate for you, is what it took. Two or three days and then after a week it's completely gone. I'd give them an A.”

Review by
01/19/2016

“They seem to be thorough—knowledgeable, professional staff. We have a contract where they come out every quarter, but it depends on the season what they do exactly. I would give them an A.”

Review by
01/19/2016

“Cooper Pest Solutions was knowledgeable and efficient. They started me on a pest control program and did an initial site survey and initial visit. I'd tell friends and neighbors it was a positive experience. I'd give them an A.”

Review by
01/19/2016

“Cooper Pest Solutions came in and did exactly what they said they were going to do. It was awesome, and I love them. They’re better than the other company I was using. I’d recommend them, and I would give them an A+.”

Review by
01/19/2016

“They're very good at communicating, they do a nice job, and they don't make a mess. They just do home pest treatment. They're normally there for 20 to 30 minutes, tops. I’d recommend the company. They get an A grade.”

Review by
01/14/2016

“We are extremely satisfied. We have more than one contract with Cooper Pest Solutions, so I think that proves we are pleased with them. I would grade them an A+. They do both termite and pest control with us.”

Review by
01/14/2016

“I like the professionalism of the people that came. They were friendly and professional. They were referred from a neighbor. They were over because we had a mouse in our basement. I would grade them an A.”

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