[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"resolve-pest-and-termite-control/maryland/american-pest":3,"legacy-company-pest-and-termite-control-maryland-american-pest":9,"service-area-660-maryland":885,"google-reviews-ChIJ1axg_nDbt4kR99Lzv9VAXMI":1373},{"type":4,"category":5,"city":6,"company":7,"cityName":8},"company","pest-and-termite-control","maryland","american-pest","Maryland",{"contractor":10,"categories":36,"cities":54,"locations":56,"testimonials":77,"sd_testimonials":855,"testimonial_count":47,"info":856,"rating":860,"quote":861,"additional_info":862,"faqs":880,"context":884},{"contractor_id":11,"display_name":12,"url_name":7,"company_logo":13,"street_address":14,"address_locality":15,"address_region":16,"postal_code":17,"phone":18,"phone_organic":19,"phone_ppc":20,"email":21,"has_email":22,"legal_entity_name":23,"work_hours":24,"google_reviews_enabled":22,"google_place_id":25,"short_desc":26,"long_desc":19,"ext_desc":19,"review_summary":27,"best_pick_text":28,"hero_image":19,"hero_image_2x":19,"hero_image_3x":19,"has_liability":22,"workers_compensation":29,"signing_date":30,"meta_title":31,"meta_description":32,"canonical_url":33,"live_ppc_phone":34,"seo_meta":35},660,"American Pest","assets/companylogo/660/963ecadb-6bdd-438a-ba94-f0f5e6712e9c.jpg","11820 West Market Pl","Fulton","MD","20759","301-392-2309","","240-986-3111","insidesales@americanpest.net, webleads@bestpickreports.com",true,"American Pest Management DBA American Pest","{\"Mo\":\"8:00 am - 7:00 pm\",\"Tu\":\"8:00 am - 7:00 pm\",\"We\":\"8:00 am - 7:00 pm\",\"Th\":\"8:00 am - 7:00 pm\",\"Fr\":\"8:00 am - 7:00 pm\",\"Sa\":\"8:00 am - 3:00 pm\",\"Su\":\"9:00 am - 1:00 pm\",\"IsPopulated\":true}","ChIJ1axg_nDbt4kR99Lzv9VAXMI","Pests thrive year-round. Mice, ants, roaches, and termites can invade your home and wreak havoc on your livelihood. Backed by our pest-free pledge, our general pest control plans provide coverage for over 30 pests and are designed with each season in mind, so you can stop worrying about insects and focus on what matters most.\u003C/p>American Pest offers eco-friendly pest control services to address pests such as ants, beetles, cockroaches, crickets, mice, silverfish, spiders, and stinging insects.","A selection of  homeowner reviews:","14th year as a Best Pick","V","2013-02-13T00:00:00.000Z","American Pest - Pest & Termite Control Reviews in Maryland | Best Pick Reports","Best Pick Reports recommends American Pest, a top-rated pest and termite control company in Maryland. All Best Pick companies are backed by our guarantee, so call today!","/pest-and-termite-control/maryland/american-pest",null,"\u003Clink rel=\"canonical\" href=\"https://www.bestpickreports.com/pest-and-termite-control/maryland/american-pest\" />",[37],{"category_id":38,"display_name":39,"url_name":5,"friendly_name":39,"services_offered":40,"services_not_offered":41,"specializations":34,"minimum_job":34,"warranty":42,"license_number":43,"awards_certifications":34,"organizations":34,"company_history":44,"distinctions":45,"employee_information":34,"product_information":34,"additional_information":34,"areas_served":34,"short_desc":26,"best_pick_text":28,"review_summary":27,"phone":18,"phone_organic":34,"phone_ppc":20,"live_ppc_phone":34,"avg_rating":46,"review_count":47,"total_5_stars":48,"total_4_stars":49,"total_3_stars":50,"total_2_stars":51,"total_1_stars":52,"fsr_owners_managers":34,"fsr_products_services":34,"fsr_insurance":34,"fsr_warranties":34,"fsr_company_history":34,"fsr_awards_memberships":34,"availability":34,"fee_structure":34,"financing_available":53,"free_estimates":53,"satisfaction_guarantee":34},34,"Pest & Termite Control","\u003Cul>\u003Cli>Ant Control Services\u003C/li>\u003Cli>Bed Bug Control Services\u003C/li>\u003Cli>Bee and Wasp Control Services\u003C/li>\u003Cli>Cockroach Control Services\u003C/li>\u003Cli>Mosquito Control Services\u003C/li>\u003Cli>Pest Control Services\u003C/li>\u003Cli>Pest Elimination and Treatment\u003C/li>\u003Cli>Pest Inspection and Identification\u003C/li>\u003Cli>Rodent Control Services\u003C/li>\u003Cli>Spider Control Services\u003C/li>\u003C/ul>","Wildlife services are not offered.","\u003Cul>\u003Cli>Contact for warranty details.\u003C/li>\u003C/ul>","31802, 10150","Founded in 1925, American Pest just passed its 100th year of service to customers in the Washinton, DC, Maryland, and Virginia region.","\u003Cul>\u003Cli>15+ Associate Certified Entomologists on staff\u003C/li>\u003Cli>2 PhD Entomologists\u003C/li>\u003Cli>NPMA QualityPro company\u003C/li>\u003Cli>US Green Business Council\u003C/li>\u003Cli>Official pest control company of the Frederick Keys and the UMBC Athletics and Chesapeake Employers Insurance Arena\u003C/li>\u003Cli>Proud sponsor of Montgomery County Little League, Frederick Flying Cows, Richmond United, and many other local teams\u003C/li>\u003C/ul>",4.5,671,534,56,10,14,57,false,[55],{"city_id":50,"display_name":8,"url_name":6,"state_code":16,"state_name":8},[57,63,66,72],{"location_id":58,"contractor_id":11,"location_name":59,"url_slug":60,"is_primary":22,"street_address":14,"address_locality":15,"address_region":16,"postal_code":17,"phone":61,"work_hours":24,"google_place_id":25,"latitude":34,"longitude":34,"display_order":58,"company_logo":13,"short_desc":26,"long_desc":34,"location_rating":62},1,"Central 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Dc","washington-dc",{"avg_score":46,"total_count":47},[78,84,92,98,104,112,117,122,127,133,140,147,154,159,163,166,169,172,175,181,186,191,196,200,205,208,210,214,218,222,226,231,233,236,240,242,244,250,254,258,263,265,268,272,276,282,285,288,291,295,299,302,307,310,313,318,323,327,330,333,337,340,344,347,351,355,358,362,364,367,371,375,379,384,387,390,394,397,401,403,408,414,417,422,425,429,431,434,437,442,446,450,453,455,459,464,466,470,473,475,479,482,485,489,492,497,501,504,506,509,512,515,519,523,525,528,530,532,534,538,542,547,549,553,558,561,564,566,569,573,577,579,581,584,588,590,593,596,600,602,605,609,613,616,620,623,626,629,632,637,640,643,646,651,655,658,660,663,665,670,673,676,679,683,686,691,695,698,701,704,706,708,710,713,715,717,720,722,724,727,730,732,736,739,742,746,749,752,755,758,761,764,767,770,773,775,779,783,787,790,793,797,801,804,807,809,811,815,818,820,822,826,828,831,834,838,842,844,847,850,853],{"testimonial_id":79,"contractor_id":11,"category_id":34,"city_id":34,"rating":73,"review_text":19,"reviewer_name":80,"reviewer_city":81,"reviewer_state":16,"review_date":82,"verified":83,"pop_word_score":83,"featured_review":83,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"628089","Neil H.","Annapolis","2026-01-24T00:00:00.000Z",0,{"testimonial_id":85,"contractor_id":11,"category_id":34,"city_id":34,"rating":86,"review_text":19,"reviewer_name":87,"reviewer_city":88,"reviewer_state":16,"review_date":89,"verified":83,"pop_word_score":83,"featured_review":83,"response":90,"response_date":91,"response_by":34,"city":34,"state":34},"495889",5,"Fran K.","Rockville","2025-12-09T00:00:00.000Z","Thank you, Fran! We greatly appreciate your taking the time to share your experiences with us and the community.","2025-12-11T00:00:00.000Z",{"testimonial_id":93,"contractor_id":11,"category_id":34,"city_id":34,"rating":86,"review_text":19,"reviewer_name":94,"reviewer_city":95,"reviewer_state":16,"review_date":96,"verified":83,"pop_word_score":83,"featured_review":83,"response":97,"response_date":91,"response_by":34,"city":34,"state":34},"495669","James G.","Germantown","2025-12-08T00:00:00.000Z","Thank you, James, for taking the time to leave such a thoughtful review. We appreciate you!",{"testimonial_id":99,"contractor_id":11,"category_id":34,"city_id":34,"rating":73,"review_text":19,"reviewer_name":100,"reviewer_city":101,"reviewer_state":102,"review_date":96,"verified":83,"pop_word_score":83,"featured_review":83,"response":103,"response_date":91,"response_by":34,"city":34,"state":34},"495890","Jill B.","Washington","DC","Thank you, Jill! We appreciate your review, and we are glad you've been satisfied with your services. If there is ever anything we can do to improve, do not hesitate to give us a call.",{"testimonial_id":105,"contractor_id":11,"category_id":34,"city_id":34,"rating":86,"review_text":106,"reviewer_name":107,"reviewer_city":108,"reviewer_state":109,"review_date":110,"verified":83,"pop_word_score":64,"featured_review":58,"response":111,"response_date":91,"response_by":34,"city":34,"state":34},"494399","Excellent customer service and pest control! The technicians are very professional and thorough.","Sharon W.","Alexandria","VA","2025-12-01T00:00:00.000Z","Thank you, Sharon! We work very hard to provide top notch pest control for our customers and we are thrilled to see that reflected. We look forward to continuing to work with you in the future.",{"testimonial_id":113,"contractor_id":11,"category_id":34,"city_id":34,"rating":86,"review_text":114,"reviewer_name":115,"reviewer_city":101,"reviewer_state":102,"review_date":110,"verified":83,"pop_word_score":64,"featured_review":58,"response":116,"response_date":91,"response_by":34,"city":34,"state":34},"494400","The American Pest employee who comes to my home is terrific and takes care of any pest problems I may have","Kay C.","Hi Kay, thank you for your kind words! We appreciate your taking the time to share your experience with us, and we are so glad you liked your technician's work.",{"testimonial_id":118,"contractor_id":11,"category_id":34,"city_id":34,"rating":86,"review_text":19,"reviewer_name":119,"reviewer_city":120,"reviewer_state":16,"review_date":110,"verified":83,"pop_word_score":83,"featured_review":83,"response":121,"response_date":91,"response_by":34,"city":34,"state":34},"494401","Mickey P.","Ellicott City","Mickey, we are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.",{"testimonial_id":123,"contractor_id":11,"category_id":34,"city_id":34,"rating":86,"review_text":19,"reviewer_name":124,"reviewer_city":125,"reviewer_state":16,"review_date":110,"verified":83,"pop_word_score":83,"featured_review":83,"response":126,"response_date":91,"response_by":34,"city":34,"state":34},"494402","John M.","Columbia","John, thanks for your kind review! We appreciate your taking the time to share your experience with us.",{"testimonial_id":128,"contractor_id":11,"category_id":34,"city_id":34,"rating":86,"review_text":19,"reviewer_name":129,"reviewer_city":130,"reviewer_state":109,"review_date":131,"verified":83,"pop_word_score":83,"featured_review":83,"response":132,"response_date":91,"response_by":34,"city":34,"state":34},"494169","Linda G.","Fairfax","2025-11-28T00:00:00.000Z","Thank you so much for taking the time to leave us such a kind rating - it's much appreciated!",{"testimonial_id":134,"contractor_id":11,"category_id":34,"city_id":34,"rating":86,"review_text":135,"reviewer_name":136,"reviewer_city":137,"reviewer_state":16,"review_date":138,"verified":83,"pop_word_score":83,"featured_review":83,"response":139,"response_date":91,"response_by":34,"city":34,"state":34},"493978","Prompt and professional","Gail B.","Olney","2025-11-27T00:00:00.000Z","We are so grateful for your kind review, Gail. Thanks for sharing your rating with us and the community!",{"testimonial_id":141,"contractor_id":11,"category_id":34,"city_id":34,"rating":64,"review_text":142,"reviewer_name":143,"reviewer_city":144,"reviewer_state":16,"review_date":138,"verified":83,"pop_word_score":145,"featured_review":83,"response":146,"response_date":91,"response_by":34,"city":34,"state":34},"494047","You do not follow up . You do not do a good complete inspection when first contacted.\nYou do not respond to calls.","Donald P.","Union Bridge",-50,"Thank you for the feedback. We have changed your renewal date to July 2026 to reflect the timing of the last annual inspection. We will send a message in your billing statement so you will know it's time to schedule your 2026 inspection at a time that works best for you. Our records indicate that you spoke with one of our managers to clear up miscommunication about our termite services, and we hope that he made clear that we are not licensed to perform floor removal or other clean-up processes. That is why we were not able to perform that part of the service. Thank you for being a loyal customer.",{"testimonial_id":148,"contractor_id":11,"category_id":34,"city_id":34,"rating":86,"review_text":149,"reviewer_name":150,"reviewer_city":151,"reviewer_state":16,"review_date":152,"verified":83,"pop_word_score":58,"featured_review":83,"response":153,"response_date":91,"response_by":34,"city":34,"state":34},"494048","Customer service by office and technician has been great.","Lynne F.","Bel Air","2025-11-26T00:00:00.000Z","Thanks for the review, Lynne! We are glad to hear that we meet your expectations, and we look forward to working with you again!",{"testimonial_id":155,"contractor_id":11,"category_id":34,"city_id":34,"rating":86,"review_text":19,"reviewer_name":156,"reviewer_city":157,"reviewer_state":16,"review_date":152,"verified":83,"pop_word_score":83,"featured_review":83,"response":158,"response_date":91,"response_by":34,"city":34,"state":34},"493979","George W.","Rosedale","Thank you, George!  We work hard to meet our high expectations, and we are delighted to hear we hit the mark for you.",{"testimonial_id":160,"contractor_id":11,"category_id":34,"city_id":34,"rating":86,"review_text":19,"reviewer_name":19,"reviewer_city":161,"reviewer_state":16,"review_date":162,"verified":83,"pop_word_score":83,"featured_review":83,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"318465","Owings Mills","2024-04-05T00:00:00.000Z",{"testimonial_id":164,"contractor_id":11,"category_id":34,"city_id":34,"rating":86,"review_text":19,"reviewer_name":19,"reviewer_city":165,"reviewer_state":16,"review_date":162,"verified":83,"pop_word_score":83,"featured_review":83,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"318415","Bowie",{"testimonial_id":167,"contractor_id":11,"category_id":34,"city_id":34,"rating":86,"review_text":19,"reviewer_name":19,"reviewer_city":168,"reviewer_state":16,"review_date":162,"verified":83,"pop_word_score":83,"featured_review":83,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"318390","Gaithersburg",{"testimonial_id":170,"contractor_id":11,"category_id":34,"city_id":34,"rating":67,"review_text":19,"reviewer_name":19,"reviewer_city":88,"reviewer_state":16,"review_date":162,"verified":83,"pop_word_score":171,"featured_review":83,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"318454",-15,{"testimonial_id":173,"contractor_id":11,"category_id":34,"city_id":34,"rating":86,"review_text":19,"reviewer_name":107,"reviewer_city":108,"reviewer_state":109,"review_date":174,"verified":83,"pop_word_score":83,"featured_review":83,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"309103","2024-02-20T00:00:00.000Z",{"testimonial_id":176,"contractor_id":11,"category_id":34,"city_id":34,"rating":64,"review_text":19,"reviewer_name":177,"reviewer_city":101,"reviewer_state":102,"review_date":178,"verified":83,"pop_word_score":145,"featured_review":83,"response":179,"response_date":180,"response_by":34,"city":34,"state":34},"304781","Arlene K.","2024-02-08T00:00:00.000Z","Hi Arlene, in reviewing your account it appears that the person we were trying to connect you with on 2/8 was off. However, appears we were able to get someone out the very next day who communicated their findings. We will do better to communicate in a more timely manner in the future. We look forward to seeing you at your next service.","2024-02-14T00:00:00.000Z",{"testimonial_id":182,"contractor_id":11,"category_id":34,"city_id":34,"rating":86,"review_text":19,"reviewer_name":183,"reviewer_city":184,"reviewer_state":16,"review_date":185,"verified":83,"pop_word_score":83,"featured_review":83,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"297725","Reza F.","Bethesda","2024-02-03T00:00:00.000Z",{"testimonial_id":187,"contractor_id":11,"category_id":34,"city_id":34,"rating":86,"review_text":188,"reviewer_name":189,"reviewer_city":190,"reviewer_state":16,"review_date":185,"verified":83,"pop_word_score":83,"featured_review":83,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"289955","The company is responsive and their technicians are knowledgeable. They have helped prevent any pest issues.","Brenda H.","Laurel",{"testimonial_id":192,"contractor_id":11,"category_id":34,"city_id":34,"rating":73,"review_text":193,"reviewer_name":194,"reviewer_city":101,"reviewer_state":102,"review_date":185,"verified":83,"pop_word_score":195,"featured_review":83,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"291167","They escalate the costs too much.","Chetan A.",-25,{"testimonial_id":197,"contractor_id":11,"category_id":34,"city_id":34,"rating":86,"review_text":19,"reviewer_name":198,"reviewer_city":101,"reviewer_state":102,"review_date":199,"verified":83,"pop_word_score":83,"featured_review":83,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"295253","Patricia B.","2023-12-18T00:00:00.000Z",{"testimonial_id":201,"contractor_id":11,"category_id":34,"city_id":34,"rating":67,"review_text":202,"reviewer_name":203,"reviewer_city":204,"reviewer_state":16,"review_date":199,"verified":83,"pop_word_score":171,"featured_review":83,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"293106","The electronic monitoring is constantly malfunctioning and being installed incorrectly, as it continues to fail to detect movement even though mice are being caught in the traditional snap traps.","Richard G.","Chevy Chase",{"testimonial_id":206,"contractor_id":11,"category_id":34,"city_id":34,"rating":86,"review_text":19,"reviewer_name":207,"reviewer_city":88,"reviewer_state":16,"review_date":199,"verified":83,"pop_word_score":83,"featured_review":83,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"303043","Karen P.",{"testimonial_id":209,"contractor_id":11,"category_id":34,"city_id":34,"rating":86,"review_text":19,"reviewer_name":19,"reviewer_city":108,"reviewer_state":109,"review_date":199,"verified":83,"pop_word_score":83,"featured_review":83,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"307017",{"testimonial_id":211,"contractor_id":11,"category_id":34,"city_id":34,"rating":86,"review_text":19,"reviewer_name":19,"reviewer_city":212,"reviewer_state":16,"review_date":213,"verified":83,"pop_word_score":83,"featured_review":83,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"301911","Silver Spring","2023-12-13T00:00:00.000Z",{"testimonial_id":215,"contractor_id":11,"category_id":34,"city_id":34,"rating":86,"review_text":216,"reviewer_name":156,"reviewer_city":157,"reviewer_state":16,"review_date":217,"verified":83,"pop_word_score":83,"featured_review":83,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"306840","I would your company to others.","2023-12-11T00:00:00.000Z",{"testimonial_id":219,"contractor_id":11,"category_id":34,"city_id":34,"rating":58,"review_text":19,"reviewer_name":220,"reviewer_city":101,"reviewer_state":102,"review_date":217,"verified":83,"pop_word_score":221,"featured_review":83,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"298640","Doris J.",-100,{"testimonial_id":223,"contractor_id":11,"category_id":34,"city_id":34,"rating":86,"review_text":19,"reviewer_name":19,"reviewer_city":224,"reviewer_state":16,"review_date":225,"verified":83,"pop_word_score":83,"featured_review":83,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"299977","Severna Park","2023-12-09T00:00:00.000Z",{"testimonial_id":227,"contractor_id":11,"category_id":34,"city_id":34,"rating":58,"review_text":228,"reviewer_name":229,"reviewer_city":81,"reviewer_state":16,"review_date":230,"verified":83,"pop_word_score":221,"featured_review":83,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"294397","you did a good job to rid the property of termites, however the monthly charge is rather high and I'm giving thought as to whether or not to continue","Patricia L.","2023-12-07T00:00:00.000Z",{"testimonial_id":232,"contractor_id":11,"category_id":34,"city_id":34,"rating":86,"review_text":19,"reviewer_name":19,"reviewer_city":120,"reviewer_state":16,"review_date":230,"verified":83,"pop_word_score":83,"featured_review":83,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"305330",{"testimonial_id":234,"contractor_id":11,"category_id":34,"city_id":34,"rating":86,"review_text":19,"reviewer_name":19,"reviewer_city":168,"reviewer_state":16,"review_date":235,"verified":83,"pop_word_score":83,"featured_review":83,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"290964","2023-12-06T00:00:00.000Z",{"testimonial_id":237,"contractor_id":11,"category_id":34,"city_id":34,"rating":86,"review_text":19,"reviewer_name":238,"reviewer_city":239,"reviewer_state":109,"review_date":235,"verified":83,"pop_word_score":83,"featured_review":83,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"305662","Jaime 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I followed him around, and he talked to me about what he was doing.  He used some steel wool and then did some spraying.  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If pests reappear between regular seasonal service plan visits, we'll return at no extra cost to you.\"","Matt Mendelsohn","President",{"total_testimonial_count":47,"avg_score":46,"testimonial_count_5_star":48,"testimonial_count_4_star":49,"testimonial_count_3_star":50,"testimonial_count_2_star":51,"testimonial_count_1_star":52},{"name":858,"title":859,"text":857},[863,866,869,872,876],{"name":864,"title":865,"text":40,"order":83},"services_offered","Services Offered",{"name":867,"title":868,"text":41,"order":58},"services_not_offered","Services Not Offered",{"name":870,"title":871,"text":42,"order":73},"warranty","Warranty",{"name":873,"title":874,"text":44,"order":875},"company_history","Company History",7,{"name":877,"title":878,"text":45,"order":879},"distinctions","Distinctions",8,[881],{"question":882,"answer":883},"What services does American Pest offer?","American Pest offers eco-friendly pest control for ants, beetles, cockroaches, crickets, mice, silverfish, spiders, and stinging insects, alongside termite elimination, mosquito and tick mitigation, Anticimex SMART rodent control solutions, consultations, bedbug thermal remediation, canine bedbug detection, insect identification, and LEED solutions. 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signed on with American Pest in October or November 2025.  If it weren't for customer service, I would have canceled this service.   I wasn't impressed with the initial visual assessment and treatment.   The Termite bait traps installed to form an exterior perimeter was also never completed.   After a couple of failed attempts, and a no show, I contacted the manager who came out and completed the installation.   I also asked that the original person not come back.  The manager assured me he will be coming out from now on.   I was also told by a customer service that the manager will be coming out in the future.\n\nYesterday was our service day and the invoice stated they were here between 12:40PM  and 1:07PM.  We were home all day.  In the late afternoon when I called to check the status and I was told they were already out.   I explained I've been home all day and nobody showed up.   Yesterday's inspection report stated they knocked on the door,  spread granules in the mulch beds, and left a door hanger.   I stated to customer service that none of that happened in my opinion.   And if it did,  my Ring Camera would have captured the activity.  I have a front and back Ring that never showed activity during the time they stated they were here.  When I asked who was supposed to have shown up, I was told the original exterminator who I asked not to come back.  I was assured the Manager will be coming out in the future.  I'm so disappointed in that.   I've attached Ring activity before and after the time the exterminator stated he was at our home and shots of the mulch beds that don't show granules.  My Ring had no activity of him. There was also no door hanger, and no granules.\n\nNow I find myself waiting,  again, for this new situation to be corrected.\n\nI just want someone who is reliable and trustworthy.  I would also like the service that I'm paying for,  and peace of mind.  Right now, I'm not getting any of that.","en",{"text":1378,"languageCode":1379},{"displayName":1382,"uri":1383,"photoUri":1384},"Brian Ferri","https://www.google.com/maps/contrib/106171309451597960700/reviews","https://lh3.googleusercontent.com/a/ACg8ocJ2lTsqxoMlNBwyroiw-xY6YXtXFNIC-AFroOb5CbynPr-L1A=s128-c0x00000000-cc-rp-mo-ba4","3 months ago","2026-01-23T15:27:42.355666955Z",{"name":1388,"rating":86,"text":1389,"originalText":1391,"authorAttribution":1392,"relativePublishTimeDescription":1396,"publishTime":1397},"places/ChIJ1axg_nDbt4kR99Lzv9VAXMI/reviews/Ci9DQUlRQUNvZENodHljRjlvT210SVVuZEpiRXd5TjJVNGFHeEZRVnB6UVhKaE1XYxAB",{"text":1390,"languageCode":1379},"I had an incredibly positive experience with American Pest and truly can’t recommend them enough.\n\nHaley Damron initially helped connect me with Grace Burningham, who quickly got me scheduled with technician Nicholas Mayberry. The whole process was seamless from start to finish. Nicholas did an outstanding job—not only did he thoroughly inspect my apartment and clarify what was going on, but he also took the time to patiently explain everything and answer all of my questions.\n\nPest management is never a fun situation to deal with, but Nicholas made the experience so much easier. I genuinely felt taken care of, and it honestly lifted a huge weight off my shoulders. By the end of the visit, I felt a real sense of relief, safety, and confidence knowing that my home had been properly inspected and was in good hands.\n\nThere are so many pest control companies out there, but based on this experience, I would absolutely recommend American Pest. Their professionalism, responsiveness, and care for their customers truly stand out.",{"text":1390,"languageCode":1379},{"displayName":1393,"uri":1394,"photoUri":1395},"Bridgette Mady","https://www.google.com/maps/contrib/118026609717151626017/reviews","https://lh3.googleusercontent.com/a/ACg8ocKZgq5_VJ6_QPXqPRjGfFqqZLbBByvCUXvEyZUZKt2Y1pNB=s128-c0x00000000-cc-rp-mo-ba3","a month ago","2026-03-09T14:59:18.567131619Z",{"name":1399,"rating":86,"text":1400,"originalText":1402,"authorAttribution":1403,"relativePublishTimeDescription":1385,"publishTime":1407},"places/ChIJ1axg_nDbt4kR99Lzv9VAXMI/reviews/Ci9DQUlRQUNvZENodHljRjlvT2twWFNVOUZPVU5hVFdWVWFXTTFOWGx5VW5oWVVIYxAB",{"text":1401,"languageCode":1379},"I'd say for the past few years we have had different technicians visit for quarterly visits. Overall I am happy. However that last couple visits we've had Josh doing the services. Very impressed with how pleasant and engaged he is while visiting. I don't really understand the process but Josh talked me through every step. During the last visit this past week I was curious what type of services are done during the winter since the bugs aren't really present. He explained everything he was was going to do on the outside in a way I could easily understand. Very pleased with the past service visits with Josh.",{"text":1401,"languageCode":1379},{"displayName":1404,"uri":1405,"photoUri":1406},"jeff jeffers","https://www.google.com/maps/contrib/116365849976154899080/reviews","https://lh3.googleusercontent.com/a/ACg8ocJCJozJ2X9arS-KJjZOVicGhMHZvqVGNAdVY3e7PwHN89xUJQ=s128-c0x00000000-cc-rp-mo","2026-01-16T03:53:51.908327519Z",{"name":1409,"rating":86,"text":1410,"originalText":1412,"authorAttribution":1413,"relativePublishTimeDescription":1396,"publishTime":1417},"places/ChIJ1axg_nDbt4kR99Lzv9VAXMI/reviews/Ci9DQUlRQUNvZENodHljRjlvT201dE5VNXVVRUZpTldWT1RtNDNWMkV0VnpsaFVsRRAB",{"text":1411,"languageCode":1379},"I want to recognize Dwayne from American Pest Maryland South for the outstanding job he did servicing my home at Franklin Park at Greenbelt Station. For many years, I struggled with a persistent roach problem due to residents moving in and out of the building and unfortunately leaving their “little friends” behind. No other exterminator had been able to successfully eliminate the issue—until Dwayne.\n\nThanks to his expertise and thorough work, my home is finally free of these nasty pests. Beyond just solving the problem, Dwayne also provides exceptional customer service. He takes the time to explain what he’s doing and offers practical recommendations and best practices to help keep your home pest-free long term.\n\nThis is what I call top-tier, 5-star service. Dwayne represents American Pest at the highest standard, and employees like him truly make a difference. His professionalism, knowledge, and dedication deserve recognition and compensation.\n\nThank you for retaining caring, competent employees like Dwayne. It makes all the difference for residents like me.",{"text":1411,"languageCode":1379},{"displayName":1414,"uri":1415,"photoUri":1416},"Twanda Rosser","https://www.google.com/maps/contrib/113117781902435886343/reviews","https://lh3.googleusercontent.com/a/ACg8ocLVHK5D2t1MQ00cDOVS4OKx56LTAqOQdl7aY82jqmKlPHlIAAmI=s128-c0x00000000-cc-rp-mo-ba2","2026-03-06T00:48:07.162383743Z",{"name":1419,"rating":86,"text":1420,"originalText":1422,"authorAttribution":1423,"relativePublishTimeDescription":1396,"publishTime":1427},"places/ChIJ1axg_nDbt4kR99Lzv9VAXMI/reviews/Ci9DQUlRQUNvZENodHljRjlvT205cFZHbEVZWFpUVlRoRVRsTnlibUZ5YjBKMlYxRRAB",{"text":1421,"languageCode":1379},"We have had American Pest Service for years.  The techs we have had come out have always been thorough, polite, and accommodating.  Today, we had Robert Padgett come out to the house for a rodent problem in our unfinished attic space, in addition to our regular service.  He did an outstanding job of searching for the entry points and doing what he could to remediate them.  Great guy, and very conscientious.",{"text":1421,"languageCode":1379},{"displayName":1424,"uri":1425,"photoUri":1426},"Mike Zemites","https://www.google.com/maps/contrib/117981403225294083063/reviews","https://lh3.googleusercontent.com/a/ACg8ocJ7yFJkEGKEghY16tKiCGpBpTmhTf44CvtZKho5D3eaOSB6xQ=s128-c0x00000000-cc-rp-mo-ba2","2026-03-06T17:13:50.967224876Z",4.6,1691]