Chimney Solutions
2nd year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 244 Surveys
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Compiled Score: star star star star star
Chimney Solutions has received 5 out of 5 stars (A-rating) based on 244 customer surveys conducted by Best Pick Reports.
2nd year as a Best Pick Call
"Our mission is to provide quality and peace of mind to families by offering premier chimney solutions, and our vision is to build meaningful, lifelong relationships with both employees and customers. We want our success to be influential on a personal and global level. We value education, honesty, humility, and transparency."

Christian LeBlanc | President
Company Information
Services Offered
Chimney Solutions offers masonry repair services, including tuck-pointing, chimney rebuilding and lining, leaning chimney repair, and firebox repair, for residential, commercial, and industrial customers. The company cleans, inspects, and restores chimneys and installs chimney caps, covers, and liners. Chimney Solutions also provides fireplace installations; fireplace inserts; prefabricated fireplaces; gas logs; and wood, pellet, and gas stoves.
Warranty
Chimney Solutions offers a 100 percent customer satisfaction guarantee.
Company History
The company has been serving customers since 1998.
Distinctions
The company is a member of the NCSG and employs CSIA Certified Chimney Sweeps and Certified Dryer Exhaust Technicians as well as NFI Certified Gas Specialists. Company president Christian LeBlanc is a member of the NFPA.
Areas Served
Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“Chimney Solutions personnel were on time and very helpful. The chimney rain cap and shroud work completed is a definite upgrade from the previous setup. Exterior brick face wall crack repair looks great and is holding up well.”

“I was very pleased with the service that I received. I highly recommend the team at Chimney Solutions!”

“We had a chimney that was leaning above the roofline of the house. Once engaged, the CS workers were prompt and took care of fixing the lean.”

“Chimney Solutions staff is courteous and professional from the initial call, when they answer the phone, until the job has been completed to your satisfaction. I recommend them without reservation.”

“It was fine. They did brick and stone work. I would give them an A rating, overall.”

“Ted Henderson did a tremendous job. His excellent attention to detail was matched by superb customer service. As a project manager he communicated very well and anticipated and managed project progress. As someone who supervised large operations with many project managers and millions of dollars, Ted is in the top 1 percent of all I ever saw in my 40 years of experience. Thanks to Ted for being an outstanding ambassador for Chimney Solutions.”

“Chimney Solutions did a wonderful job. They repointed the chimney and put on caps. They were very responsive to all of our questions and calls, they're very friendly, and they showed up when they said they were going to. They just kept us informed all the time and were very nice. I'd give them an A+.”

“Chimney Solutions replaced the interior of my stone fireplace so I could actually use it. They were extremely nice. They got it done efficiently, and I just thought it was great. I'd give them an A+. I don't think I've ever hired a company that did such a good job.”

“They were fantastic. They repaired the wall inside the fireplace, and the year before, they cleaned the chimney. They were on time, they were professional, and they did what they said they were going to do—it really exceeded my expectations. I would give Chimney Solutions an A+.”

“They were just refurbishing a chimney that was in pretty bad shape as far as mortar work and the cap on top of the chimney itself. I had some water leakage inside the house. It was a brick chimney. I was impressed with the estimator when he came out to look at what needed to be done. His name was Quentin, and the two gentlemen that did the work were very thorough in explaining what they were doing. They put my concerns at ease as to what was going to be done and assured me that it would take care of the problem. All of them that I've dealt with have been very good. I would say it was an A+. I'd recommend them.”

“It was excellent work. No complaints. I would recommend them for the brick work.”

“They were great. We have brick on our house. They do excellent work, and I have no complaints.”

“They were awesome.”

“They did an excellent job. They're very, very good.”

“They were painting and grouting the mortar above the roof line. It was brick work they did, and it needed it pretty badly. Every one of them were neat guys. They were very friendly. It took them a number of trips to get it all together, but they did, and I was pleased. They were A+.”

“They had to replace the chimney cap. It was a brick chimney. They didn't try to upsell me or oversell me. They sent someone to the house that actually knew what he was doing. I showed him what I wanted, they gave me a quote and had it installed in the time they said they would. I couldn't ask for more. I'd definitely give them an A+.”

“They did great. They had to rebuild the top part of our chimney on a house that was built pre-1930's. The chimney is brick. They're great guys. They did the job quickly, and it looked great. I'd give them an A+.”

“They replaced a cap on the top and a little mortar in the brick work and everything. I liked when I called them. They're very professional. I also liked when they emailed me a reminder. It was very complete, including anything that I would need to call them back and say, 'No, this is wrong.' Like the address and the time; that kind of thing. It also included a picture of the person that was going to come out here in the email. When the guys came, they were very professional. It was just a good experience. I'd give them an A+.”

“There was some brick involved. Special brick that's inside my chimney. They were punctual. They did what they said they were going to do. They called in advance to let us know they were on the way. They were very thorough with the work. They explained everything. I'd give them an A+. I'd recommend them to anybody who needed the work we did.”

“Every year, they clean our chimney. We have a couple of houses. They worked on a brick chimney for us. They put replaced chimney cap on one of the chimneys. They do a thorough job of the inspection, and they show me the results with a camera. So if they see an issue, they show it to me, and that's better than some that I've used where they tell you the problem and want to get paid. I'd give them an A+.”

“They were doing a repair. I like that they always clean up after themselves. We've used them several times, and they've always left it very clean. I'd give them an A+. They did a great job.”

“It was very positive. They were realigning the chimney. We had a leaning chimney, and they had it straightened up and fixed for us. It was a brick chimney. I liked everything. They did a great job; they were on time and did exactly what they said they would do. They explained everything very thoroughly before they started, and they did it in a very timely manner and cleaned up when they were done. You would never know they were there after they were finished, and it looked great. I'm very pleased with the entire process. I'd give them an A+. Everything was great. I already have recommended them to people who said they needed it.”

“They cleaned the chimneys. The chimneys are brick. They were just prompt. They did what they said they were going to do. From what I remember, it was an A+.”

“They were installing some gas logs for a brick fireplace. Truthfully, I wasn't even home during the installation. My wife was, but she didn't say anything negative, so I think everything went positively. They seemed to know what they were doing. I'd say it was an A.”

“They inspected my chimney and repaired it so that it was usable. It was a brick chimney. All points, from the people that worked there to the work that was done and the timely manner it was done, made it positive; simply everything. I'd give them an A.”

“That was about two years ago. They patched a leak in the brick fireplace. They were very nice. They did a very good job. I'd give them an A.”

“They replaced a chimney cap. The chimney was brick. They were fast and efficient. The job was done right. I'd give them an A.”

“It was definitely positive. We just had some repairs to be done outside the chimney. The house is like 30 years old, and we were just making sure it was all in good shape before we used it. The chimney is brick. They did their job and did it right. They put a chimney cap on top of the chimney; a new one. The old one had rusted out, so they just did the job. I'd say an A.”

“I had a rusted out rain can, so they replaced the. chimney cap. The back of the house is siding, and the front is brick, so that part looked like wood. They were responsive on the phone. They were responsive in terms of doing the quote. They showed up when they said they would, did what they said they would, and didn't make a mess. I mean, it was just a good experience. I'd certainly give them an A. I would absolutely recommend them, and I would use them again.”

“My chimney was leaking when it rained, so they came out and did repair work on it. It was a brick chimney. They were good to deal with; good customer service, they were pleasant, and they seemed to be professional. I'd give them an A.”

“It was something involving a brick. They did good work. I'd give them an A.”

“They were relining the chimney, repointing inside the firebox, and repointing some of the grout on the chimney exterior. The chimney is brick. They were pretty attentive to customer service. I'd give them an A. They didn't clean up some of the hard surfaces where things were being tracked in and out of the house.”

“It didn't involve brick. It was fine. The inspection was done very well and it seems the job was also done very well. I'd give them an A.”

“They put a rain pan around the entire house. Nothing involving bricks. I would give them an A. They did everything they said.”

“They converted a fireplace completely to gas. The fireplace was brick. I chose them because they were referred by a neighbor. The communication was great, and they were very available. I would give them an A. I already have recommended them.”

“For the brick work, it was positive.”

“I had a positive experience.”

“It was positive.”

“It was good.”

“I had a positive experience.”

“It was a positive experience.”

“They were repairing brick on the chimney and put a cap on it. They gave an estimate well over a year ago, and they upheld the price when we were finally at a point where we needed to have the work done. I'd give them an A.”