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Andrews installs and repairs plumbing fixtures; sewer, water, and gas lines; tankless, electric, and gas water heaters; water filtration systems; and sump, sewer, and hot water circulating pumps.","A selection of  homeowner reviews:","6th year as a Best Pick","V","2012-09-25T00:00:00.000Z","R.S. Andrews Services, Inc. - Insulation Reviews in Atlanta | Best Pick Reports","R.S. Andrews Services, Inc. is a top-rated insulation company in Atlanta recommended by Best Pick Reports. 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Just prior to 2pm I received a text stating the technician is taking longer than expected on his previous call \nUnderstandable and  no problem \n\nShortly after 2 pm I got another text stating the tech was “on the way”. I also got a phone call stating the same \n\nGreat \n\nOver 90 minutes later another text stating he was still at the previous stop (we’re at 3:50 pm now for my 10 am - 2 pm window) \n\nCalled customer service who contacted dispatch who said they would get in touch with the tech \n\nAround 5 pm the tech called stating he could be at our home at about 7:30-8:00 \n\nAfter initially agreeing I again called customer service to cancel/ reschedule figuring there even if he were to arrive at 7:30 it would be at least 2 hours till he was done, probably tired, hungry and maybe prone to error \n\nMy new window is scheduled for next week",-12,{"testimonial_id":193,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":19,"reviewer_name":194,"reviewer_city":109,"reviewer_state":16,"review_date":187,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18496","Andrew S.",{"testimonial_id":196,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":19,"reviewer_name":197,"reviewer_city":198,"reviewer_state":16,"review_date":187,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18497","Timur D.","Acworth",{"testimonial_id":200,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":19,"reviewer_name":201,"reviewer_city":8,"reviewer_state":16,"review_date":187,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18498","Todd C.",{"testimonial_id":203,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":19,"reviewer_name":19,"reviewer_city":179,"reviewer_state":16,"review_date":187,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18499",{"testimonial_id":205,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":19,"reviewer_name":206,"reviewer_city":109,"reviewer_state":16,"review_date":207,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18500","Julian I.","2021-12-18T00:00:00.000Z",{"testimonial_id":209,"contractor_id":11,"category_id":34,"city_id":34,"rating":129,"review_text":19,"reviewer_name":210,"reviewer_city":211,"reviewer_state":16,"review_date":212,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18501","Joan M.","Doraville","2021-12-17T00:00:00.000Z",{"testimonial_id":214,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":19,"reviewer_name":215,"reviewer_city":179,"reviewer_state":16,"review_date":212,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18502","Patricia B.",{"testimonial_id":217,"contractor_id":11,"category_id":34,"city_id":34,"rating":183,"review_text":218,"reviewer_name":219,"reviewer_city":140,"reviewer_state":16,"review_date":212,"verified":97,"pop_word_score":220,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18382","The last few times we have used RS Andrews,  we have had service issues requiring rework by members of the team.  Both plumbing and HVAC","William E.",-50,{"testimonial_id":222,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":223,"reviewer_name":224,"reviewer_city":8,"reviewer_state":16,"review_date":212,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18383","Everything from the initial service call, through the system evaluation,on to the installation of the new system was done by highly competent, engaging individuals. Any questions or problems since then have been addressed promptly and competently. I am very satisfied with the consistent level of service I have received from this company.","Steve J.",{"testimonial_id":226,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":19,"reviewer_name":227,"reviewer_city":34,"reviewer_state":16,"review_date":228,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18503","Gary N.","2021-11-13T00:00:00.000Z",{"testimonial_id":230,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":231,"reviewer_name":232,"reviewer_city":34,"reviewer_state":16,"review_date":233,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18384","Had water meter leakage. Team arrived on day and time they said and went straight to work to repair the leakage.","Janice M.","2021-10-21T00:00:00.000Z",{"testimonial_id":235,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":19,"reviewer_name":19,"reviewer_city":34,"reviewer_state":16,"review_date":236,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18504","2021-10-20T00:00:00.000Z",{"testimonial_id":238,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":19,"reviewer_name":239,"reviewer_city":34,"reviewer_state":16,"review_date":240,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18505","Astrid M.","2021-10-18T00:00:00.000Z",{"testimonial_id":242,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":19,"reviewer_name":19,"reviewer_city":34,"reviewer_state":16,"review_date":240,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18506",{"testimonial_id":244,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":19,"reviewer_name":19,"reviewer_city":34,"reviewer_state":16,"review_date":240,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18507",{"testimonial_id":246,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":19,"reviewer_name":19,"reviewer_city":34,"reviewer_state":16,"review_date":240,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18508",{"testimonial_id":248,"contractor_id":11,"category_id":34,"city_id":34,"rating":92,"review_text":19,"reviewer_name":19,"reviewer_city":34,"reviewer_state":16,"review_date":249,"verified":97,"pop_word_score":250,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18509","2021-10-13T00:00:00.000Z",-15,{"testimonial_id":252,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":19,"reviewer_name":253,"reviewer_city":34,"reviewer_state":16,"review_date":249,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18510","Tristan N.",{"testimonial_id":255,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":19,"reviewer_name":19,"reviewer_city":34,"reviewer_state":16,"review_date":249,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18511",{"testimonial_id":257,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":19,"reviewer_name":258,"reviewer_city":34,"reviewer_state":16,"review_date":249,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18512","David P.",{"testimonial_id":260,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":261,"reviewer_name":19,"reviewer_city":34,"reviewer_state":16,"review_date":249,"verified":97,"pop_word_score":122,"featured_review":122,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18385","I am very satisfied. The technician was very polite and did a great job.",{"testimonial_id":263,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":264,"reviewer_name":265,"reviewer_city":34,"reviewer_state":16,"review_date":249,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18386","I am likely to recommend RS Andrews Air Conditioning, Heating & Plumbing because of their professional quality and service. The trust is higher than what I've seen from other contractors. There is a high level of trust from their service that I've used for years. They are trustworthy, and the quality is unmatched. I don't feel like they're trying to pull one over on me. I value their transparency and attention to detail.","Shawn R.",{"testimonial_id":267,"contractor_id":11,"category_id":34,"city_id":34,"rating":129,"review_text":268,"reviewer_name":269,"reviewer_city":34,"reviewer_state":16,"review_date":249,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18387","I had very good service and very good people that came out.","Clayton C.",{"testimonial_id":271,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":272,"reviewer_name":19,"reviewer_city":34,"reviewer_state":16,"review_date":273,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18388","RS Andrews has been serving us for several years. If there are ever any problems, they always correct the problems at no charge to me.","2021-10-11T00:00:00.000Z",{"testimonial_id":275,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":19,"reviewer_name":19,"reviewer_city":34,"reviewer_state":16,"review_date":273,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18513",{"testimonial_id":277,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":19,"reviewer_name":19,"reviewer_city":34,"reviewer_state":16,"review_date":273,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18514",{"testimonial_id":279,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":19,"reviewer_name":19,"reviewer_city":34,"reviewer_state":16,"review_date":280,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18515","2021-10-09T00:00:00.000Z",{"testimonial_id":282,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":283,"reviewer_name":19,"reviewer_city":34,"reviewer_state":16,"review_date":280,"verified":97,"pop_word_score":122,"featured_review":122,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18389","They have excellent service, and I have 100% satisfaction with them.",{"testimonial_id":285,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":286,"reviewer_name":287,"reviewer_city":34,"reviewer_state":16,"review_date":288,"verified":97,"pop_word_score":122,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18390","all employees were polite. I was very happy","Daniel P.","2021-10-08T00:00:00.000Z",{"testimonial_id":290,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":291,"reviewer_name":292,"reviewer_city":34,"reviewer_state":16,"review_date":293,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18391","I have used them multiple times and been more than satisfied with their promptness and professionalism.","David G.","2021-10-06T00:00:00.000Z",{"testimonial_id":295,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":296,"reviewer_name":19,"reviewer_city":34,"reviewer_state":16,"review_date":297,"verified":97,"pop_word_score":122,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18392","The quality was great and I am very satisfied.","2021-10-05T00:00:00.000Z",{"testimonial_id":299,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":300,"reviewer_name":301,"reviewer_city":34,"reviewer_state":16,"review_date":297,"verified":97,"pop_word_score":122,"featured_review":122,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18393","RS Andrews Air Conditioning, Heating & Plumbing has always been great in terms of service and promptness. It gives my wife and I a sense of relief knowing which tech will come and having them call ahead. With Covid and family life, sometimes things come up, so for them to call ahead and send a picture of the tech, I know who is showing up. This adds some relief to my wife and I. There is a sense of comfort.","Ryan D.",{"testimonial_id":303,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":304,"reviewer_name":19,"reviewer_city":34,"reviewer_state":16,"review_date":297,"verified":97,"pop_word_score":119,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18394","I would! I had an experience where the first plumber who came out and did not put the plumbing in correctly, and we had another issue. Then, when I called and told the company that we still had a problem, they did correct it without any additional cost, and I was very satisfied.",{"testimonial_id":306,"contractor_id":11,"category_id":34,"city_id":34,"rating":183,"review_text":307,"reviewer_name":19,"reviewer_city":34,"reviewer_state":16,"review_date":297,"verified":97,"pop_word_score":220,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18395","I am very disappointed wtih the service technician.",{"testimonial_id":309,"contractor_id":11,"category_id":34,"city_id":34,"rating":92,"review_text":310,"reviewer_name":311,"reviewer_city":34,"reviewer_state":16,"review_date":297,"verified":97,"pop_word_score":250,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18396","I purchased a Nest Thermostat and it took 3 people to get it working properly. It was set on a setting that I did not know how to adjust. I work at night and I needed it be cold when I sleep. Because it could not detect movement it reversed to the hotter temperature. The 3rd person I had come out I asked that he check the settings. He said that he would clean the outside unit and that of course did not help. The manager came out and detected that the setting was incorrect and since then I have not had any problems. I thought it was ridiculous that no one could help with the nest.","Yvonne H.",{"testimonial_id":313,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":314,"reviewer_name":315,"reviewer_city":34,"reviewer_state":16,"review_date":297,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18397","Jim Wallace took care of my unit, but he passed away. Marvin took over, and he is just as cool, and he knows his business. He does exactly what he says he's going to do.  However, they could improve on the response time to customers with emergencies.","Robert W.",{"testimonial_id":317,"contractor_id":11,"category_id":34,"city_id":34,"rating":87,"review_text":318,"reviewer_name":19,"reviewer_city":34,"reviewer_state":16,"review_date":297,"verified":97,"pop_word_score":97,"featured_review":97,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"18398","They were professional and took care of problems very well.  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