Lake Cook Exteriors, Inc.
9th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Lake Cook Exteriors, Inc. has received 4.9 out of 5 stars based on 169 customer surveys.
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9th year as a Best Pick Call
"Our customers deal directly with the owners, and we treat your home with as much care as if it were our own. We listen to your needs to ensure your home looks the way you want. Our top-quality products are installed by highly skilled crews. We are proud to celebrate our 30th business anniversary with over 12,000 happy clients to date."

Bill Sheetz | President
Company Information
Services Offered
Lake Cook Exteriors, Inc., installs seamless five- and six-inch K-style aluminum gutters and downspouts. Other exterior improvements include vinyl replacement windows, wood-finish interior laminated windows, fiberglass entry-door systems, patio doors, soffit and fascia, and vinyl siding.
Services Not Offered
The company does not provide repair services.
Minimum Job
A $525 minimum is required.
Warranty
Lake Cook offers a two-year labor warranty.
Company History
The company was founded in 1987 by husband-and-wife team Bill and Karen Sheetz. Bill's exterior remodeling experience spans 45 years. He began as a siding installer in the 1970s and then moved into sales before starting Lake Cook with Karen.
Areas Served
Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton

Compiled Score:

Lake Cook Exteriors, Inc. has received 4.9 out of 5 stars based on 169 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/05/2018

“They sided the whole house, there were gutters also. They look good and solid. The gutters seem to be working. There is no rain coming down, they seem to be effective. There is ice damming right by the front, which we thought about calling them about because they put the spout right in front of the first step so when it's melting and freezing at the same time it's creating an ice sheet. Where the water is filling out on the first step became a dangerous situation. I would grade them an A. It's an awkward situation that I wouldn't even include that in the grade part. Overall the whole house was sided really well, there was no garbage. There were a few nails here and there, no gaps. They did a good job.”

Review by
03/02/2018

“They were responsive. They got me a bid promptly and it was competitive. They’re the least expensive one I thought. It was a small job, but I was very happy with the results. I had no complaints and I'd recommend them. If I had more work to do, I would call them back.”

Review by
03/02/2018

“I liked the quality of work of Lake Cook Exteriors. It was quick results. We had them come out and they gave us an estimate, did the work, and it was great. They did my gutters. I would give them A+ for the overall work.”

Review by
03/02/2018

“I had a fantastic experience with them. They were low priced. They just did gutters for me. I think Lake Cook deserves a grade of A+.”

Review by
03/02/2018

“They were very professional and were quick to respond. They did gutters, I would grade them an A+.”

Review by
03/02/2018

“They did gutters for me and they're super friendly. I had no complaints and they did good work.”

Review by
03/02/2018

“They were friendly and professional. They replaced my gutters. I would grade them an A.”

Review by
09/21/2017

“They fulfilled what they were supposed to do. They were timely and they cleaned up. We're very happy. They did gutter and siding for us. I'll give them an A. We were very happy and pleased with everything.”

Review by
09/21/2017

“Lake Cook Exteriors was good. They were very professional, and they did a really good job. They did siding and gutters. I would grade them an A+. I would very likely recommend them to a friend.”

Review by
09/18/2017

“We had some things that we need for them to come back and look at, and they haven't been very responsive. They replaced our gutters. I would grade the overall experience with a B-.”

Review by
09/13/2017

“Lake Cook Exteriors were good. I liked that they did a good job. We had a couple of people come out and give quotes, and their quote was the best. And they did it in a timely manner and did a good job cleaning up. They replaced the gutters for us. I would grade the overall experience with an A. Cleanliness—I have, overtime, been finding some of the brackets from the old shutters. So, they could have done a little bit better job cleaning up all that.”

Review by
09/13/2017

“It was a good experience, Lake Cook Exteriors just did what they said they were going to do. They did gutters for me. I would grade them an A+.”

Review by
09/07/2017

“Lake Cook Exteriors were fine. They put our gutters on. I liked that they came, did it in one day, and left and everything's fine. I would grade the overall experience with an A.”

Review by
09/07/2017

“Lake Cook Exteriors did gutters and window replacements. It was a good experience, from the beginning to the end. There was no follow-up. Everything is still OK today. I would grade the overall experience with an A.”

Review by
08/29/2017

“They installed new gutters. It went really well. They were really quick. Actually, I don't even think I was home. They came in and knocked it out real fast. I came home and I had new gutters. I was like, 'Wow, that was easy.' It was a part of one of those things I was trying to get done to get moved out of the house. I'd give them an A overall. I didn't expect the work that closely. I thought maybe the price was a little high. That's the only thing I didn't like about it, but I needed it done and I was in a pinch.”

Review by
02/28/2017

“We were waiting on a pair of shutters that hasn't come yet on the house, but everything else went well. It's just the one item. They did gutters, and they covered the trim. They wrapped the trim of the house in metal. They were decent guys. A pretty good grade, so an A- would be fine.”

Review by
02/20/2017

“They were wonderful. They were excellent. Excellent. They did gutters. They were really good. They did everything they said they would do in a timely fashion. They were professional. They were good. There was no complaint at all. I'd give them an A. My husband and I were just talking about them. They're very good. We have recommended them to friends.”

Review by
02/20/2017

“They had previously put on all my gutters, downspouts, and the little mesh leaf guards on my home about 20 years ago, and they replaced it. I'd give them an A+. I am very likely to recommend them.”

Review by
02/20/2017

“They were excellent. They did gutter work. I'd give them an A+. I would recommend them.”

Review by
02/20/2017

“They did the gutter replacement. I'll give them an A.”

Review by
02/20/2017

“They did gutters and downspouts. I'd give them an A.”

Review by
02/13/2017

“They did some work back in September. My experience was positive.”

Review by
02/13/2017

“They were on time, prompt, and professional. They had it up in no time, and the finished product is doing fantastically, so I'm happy. They're A+, all the way down the board.”

Review by
02/13/2017

“They did gutters for the house. They were very professional, and they did their job very well. It was an overall good experience. I would rate them A+.”

Review by
02/13/2017

“They did our gutters. They were on time. They did the job they said they would do and cleaned up when they were doing. I'd give them an A overall.”

Review by
02/13/2017

“They did gutters for us. Their work was fast. It was on time and reasonably priced. I'd give them an A. They were supposed to come out and take a look at a downspout we had a question about, but we never heard from them.”

Review by
02/13/2017

“They put gutters on my house. They were always on time and gave me an estimate really quickly. They gave me a discount, and the work was done pretty quickly. I believe it was within a week, and we'd had it scheduled for two. I'd give them an A.”

Review by
02/13/2017

“They did gutters for me. I'm having trouble getting them to follow up on some work that wasn't done properly. There were some issues, so they need to follow up and fix it, and I'm having trouble getting them to do that. I would give them a C but I would not use them again.”

Review by
02/13/2017

“They did gutters for me. The first contact with the guy that came to the house was extremely kind, helpful, and educated us well. I'd give them a B. The only complaint I had was they left a lot of debris at the end. We had a lot of nails and metal left in our yard.”

Review by
02/13/2017

“They were changing some gutters. The guy did what he said he was going to do. The work is working to solve the problem, and that was the reason we hired them in the first place, so it's fine. I'd give them an A or an A-. Some of the communication was a little slow, but it wasn't bad. It just wasn't immediate, so I wish it had been a little faster. They get an A overall.”

Review by
02/13/2017

“They had good communication. They came out when they were supposed to, answered all my questions, and did everything. They cleaned up after themselves really well. It was just an all-around good experience. I'd give them an A+. They offered referrals, too. My neighbor used them, and they sent me a referral check for that, so I'd give them an A+.”

Review by
02/13/2017

“They did gutters and gutter guards for me—leaf guard things. They were very efficient. They got the job done. I haven't had any problems with them. They cleaned up after themselves. They were in and out. They didn't bother the wife or anything like that, so they were very good. They were A+. It was fine.”

Review by
02/13/2017

“I had new gutters put on and a gutter cover. Their work was good, and they do have something to finish up here, but they haven't been able to come. I need to call them now that the weather's better. The weather got bad, and they need to come back and finish something, but I'm sure they will. I would give them an A.”

Review by
02/13/2017

“They did a good job. The only thing is that—my husband had called and called twice—they were supposed to send someone out. There was a problem on one side where they had replaced some stuff. He talked to the owner and called and they didn't call back. They did a good job but that makes me mad because you don't just walk away. They did gutters, but then they had to do some soffit work because the wood had rotted. We gave them wood but my husband said instead of raining on that side it was pitched. I called and he didn't call me back and then my husband called and called another time and the owner answered it and they were supposed to call us back but no one ever followed up. I'd give them a B+. If they'd called me back and come out to see what my husband said was going on after they would have gotten a higher grade.”

Review by
02/07/2017

“They did gutter installation and gutter guards. The gutter guards—they do a great job at doing the gutter, but they're very noisy, because it's a shuttle over the top of the gutter. The gutters outside your window, you can literally hear the water hitting the gutter guards, and it's pretty loud, which nobody mentioned to me before. It didn't happen until—I didn't notice it until sometime after they were installed. I was sleeping one day and realized what it was. Now every time I hear it, I know what it is. I'd give them a B.”

Review by
02/07/2017

“I had a great experience. They did a gutter installation. It went very smoothly, and they did a great job. I have no complaints, and I'd recommend them for gutters.”

Review by
02/07/2017

“They did gutters for me. They did what they said they were going to do. I had concerns about a couple of things, and they addressed that also. I'd grade them A.”

Review by
02/07/2017

“They did new gutters for me. I enjoyed working with the sales rep. He came out several times to address some of my questions and concerns. He was very professional. They were A+.”

Review by
02/07/2017

“They replaced our gutters. One of the owners stopped by a couple of times to make sure we were happy. The gutters have worked well since they've been in. They get an A.”

Review by
02/07/2017

“They did our gutters. They replaced our gutters. They were attentive and prompt. They did a good job. If I had any issues, they would come back out right away. I'd give them an A+. I would use them again.”

Review by
02/07/2017

“They do excellent gutter work with no complaints.”

Review by
02/07/2017

“They installed gutters and downspouts for me. John was very professional, open, and communicative. I'd give them an A.”

Review by
02/07/2017

“They installed new gutters for me. They were easy to work with, on time, and they had a fair price. I'd rate them A+.”

Review by
02/07/2017

“They did gutter work for us. I liked the responsiveness, the quality of work, and the price. They'd get an A.”

Review by
06/22/2016

“They were very clean. They did a great job cleaning up the yard after they were done. They got it done in the time they said, and for the price they quoted me. They did the gutters and replaced the fascia board. I’d give them an A for my overall experience with them.”

Review by
06/14/2016

“My roofer recommended Lake Cook Exteriors to replace gutters. It turned out to be a good company to work with from the first telephone inquiry to the final after-installation call. The rep who came out to the house was pleasant and knowledgeable, and the workmen did the job promptly and in a clean way. I would highly recommend this firm.”

Review by
06/13/2016

“They were absolutely excellent. They were very friendly and very responsive. When I called and asked for someone to come out and give us a quote, they kept in touch with us with in regards to scheduling and doing the job. Afterward, I had a question, and I didn’t know whether it was a concern or not, but both the guy running the job and the owners of the company got back to me immediately. It was service that was way above and beyond. We had siding, gutters, and downspouts installed. I would give them an A+ for an overall grade.”

Review by
06/13/2016

“They did gutter guards for us. They delivered what they said they would. There was no problem with it. The workers were clean and professional. They put in all new gutters and downspouts for us also. Based on my overall experience I’d give them an A.”

Review by
06/13/2016

“It was easy to schedule, they gave a good estimate, and got the job done quickly. They put on my gutters, soffit, and fascia. I’d give them an A for my overall experience.”

Review by
05/19/2016

“They communicated really well. They let me know what they were doing and when they were doing it. They job was carried out really efficiently. They put gutters on our garage. I’d give them an A for my overall experience with them.”

Review by
05/19/2016

“It was a good experience but it wasn’t the best. They put new soffit, fascia and gutters on my house. One of my concerns was that we do not install a downspout right next to my garbage cans at the corner of my garage because it creates ice there and we’re throwing garbage out. They put one there and they put one 2 feet away from there. I told him I didn’t want it there but he told me it was already there. There were other things I wanted him to do that he should have realized when he gave me the bid. He gave me another contractor who called me once within two months and set up an appointment for which he never showed. Then he said he had surgery and he is supposed to come out next week. He said this was a private contractor like a repair guy or something. There were some other minor issues that I wanted done too, and he should have realized it and he should have done it all at once. I like the company, their brochures and their product, gutter guards. They are very good. I told the owner that I had grandkids in the yard and personally I picked up 5 nails in the grass. When the roofer does the work, they have a magnet that they drag across the lawn and pick them up. Here I was for about two days dragging a magnet trying to pick them up. I told him that my sister, as a kid, was in the yard and someone was mowing the grass and the lawnmower picked up a nail and threw it into her leg and she had to have surgery twice. It was a rusty nail and it got infected. That’s my experience with nails laying in the yard. The work looked good and the gutter guys were in and out fast. I just don’t understand why they put two downspouts within 2 feet of each other. It is only a little sidewalk, a three feet sidewalk. The garbage cans are right there and in the winter time it’s going to be a solid sheet of ice. I’d give them a B for the overall experience. It was a good experience. They were competitive in price and they really, really, really wanted the work in the wintertime. I wasn’t sure about doing it in the winter because the people get cold and sometimes they get sloppy. I waited and we did it when I wanted to and it turned out good. He should have taken care of the additional work or gotten a reliable guy to come and finish the work. The gutter guys were great. They blew the driveway every day and they picked up everything.”

Review by
05/19/2016

“They did a great job. They put gutters on the house. My overall experience with them was excellent.”

Review by
05/19/2016

“I would say the work was great work, with no complaints whatsoever.”

Review by
05/16/2016

“They were excellent. They were really good. The guys were really nice. They came and knocked on my door when they came and when they were getting started, and then they said goodbye when they were done. They did a really good job. We have not had any water in the basement since, and they did a really good job with the follow-up. The only thing I didn’t like is that, afterward, we got a couple of advertisement emails from Lake Cook Exteriors for some other things they do, like windows or doors or something, and I definitely didn’t sign up for that. Nobody needs more email advertisement. Based on my experience, I’d give them an A overall.”

Review by
05/16/2016

“They had excellent customer service and a quality product. They did gutter installation for me. I’d give them an A for my overall experience with them.”

Review by
05/16/2016

“They did a good job. They did a great job, and I had no problems at all. I’d give them an A. They did siding, gutters, and a front porch rebuild.”

Review by
01/14/2016

“They were awesome. They were extremely responsive and kept us informed. We had some bad weather around the time that they were doing the work. They were giving me calls to keep us updated. They also did a great job of cleaning up after the installation. I would feel very confident recommending them to anyone. They did gutters for us. I would give them an A+.”

Review by
01/10/2016

“They did a good job. They did what they said they were going to do. They were out here in a timely manner and they cleaned up everything when they were done. The salesperson kept me in the loop all through as far as when they would be coming and everything. No complaints. They installed gutters on the back of the house. There was damage before. They're an A.”

Review by
01/10/2016

“The individual that came out to give us the estimate was very thorough. He took his time to measure everything. He provided the correct service for us. The quality of the work is outstanding. They did a really great job. They did a call to follow-up and make sure that we were satisfied. They replaced some gutters. It was a portion of it that I had water damage on. They added some new downspouts to divert the water away from the house. It took like an afternoon or something. I would give them an A rating.”

Review by
01/10/2016

“It was not perfect. There seemed to be some defects in the labor so they're repairing out finishing up the outstanding work. It was installation of new gutters and downspouts. The actual job itself took less than a day. It took two weeks to get it scheduled and performed. They replaced our gutters. In one spot, there was apparently a leakage so there was water dripping through the gutters that shouldn't have been dripping. They came back and tried to fix it up. It didn't quite work. I would give them a B+ rating.”

Review by
01/10/2016

“They did gutters and they did a great job. They just took a day. The cleanup was OK. I found a few things but nothing major. We haven't had a big, huge rainfall yet. They were an A for excellent.”

Review by
01/10/2016

“It was a good job. They showed up and did what they quoted to do. There was good follow-up. They did gutters. They did the entire house. It was a replacement. The work area was fine when they were finished. They get an A.”

Review by
01/10/2016

“The quote and estimate process was easy. The work was done on time. They did new gutters. They were replacing old ones. It took a little over a day. They didn't leave a mess. There wasn't anything in the yard. I would recommend them. I would give them an A.”

Review by
01/10/2016

“The guys were real open about what they were doing and why. They did soffits and gutters. They were done in a day. There were still some nails laying around and some scraps of aluminum cut-offs but a certain amount of that is understandable. I would give them a B.”

Review by
01/07/2016

“They were quick. They did everything they said they would do. They lived up to the contract. It even seemed like they did a little more. They're excellent people to deal with. They did soffits, fascia, gutters and siding. I would rate them an A.”

Review by
01/07/2016

“It was nothing extraordinary but it was fine. The price was good estimate-wise. They did my gutters. They get an A.”

Review by
01/07/2016

“They're efficient and very good. I chose them because they're responsive. They did the gutters. They get an A.”

Review by
01/07/2016

“They did a good job. I'm very happy with them. They did a great job on the house. They put in rain gutters. I would give them an A.”

Review by
11/18/2015

“I'm going to think it was the gutters. They were great. This is like months and months ago. All I know is it was great.”

Review by
11/10/2015

“They were very professional. The owner of the company was one man that came out and did the estimate which I liked, showing you who you were kind of dealing with. I liked the workers that were here, they were very professional, worked extremely hard, very good work ethic, and overall a nice people. They listened to what I had to say and didn't take it as did exactly as I wanted. They did new gutters, gutter guards, and soffits. The other thing about them that I liked is a lot of the companies the I called including the ones that were in Best Pick Reports I was looking for very specific soffits to increase the flow of air into my attic, the intake portion, and many of the companies were not willing to work with me. This is our product, this is what we have, you don't need this they would say and he understood why I wanted it, why I needed it, he suggested a slightly cheaper product and said no this is what I want and said let me look at it I'll get back to you. I thought I would never hear from him again like 90% of the contractors and he ended up calling me back and saying I found this product it's going to cost you $300 more than normal are you OK with that and I learned about it he did some research and was all in. He found a very good product and installed it very nicely. They did it in one day and it was very well done. I'm very happy with the entire service. In fact I called them back to get some windows done in my house and a rear door as well. I chose them because of the service where the owner was calling me back, following up with me, was very attentive. I had the soffits I was looking for, he was able to provide me materials that he just didn't normally use. He did whatever he could to get my business it looked like. He really wanted my business where the other people were very much this is what we have probably more concerned with their markings than Bill was in just having a new customer, retaining a new customer. I'd say right now they're an A+. I don't say that about a lot of companies either.”

Review by
11/02/2015

“It was very positive. First of all they were very quick to come for an estimate and he did a really great job talking me through it and then the product they put up is outstanding so they were just very cooperative and very easy to work with. They replaced gutters and downspouts. It's beautiful, they did a nice job. I would recommend them. It was actually recommended to me by my brother. They'd get an A.”

Review by
11/02/2015

“I would say overall it was very positive. They showed up on time, they were clean, they did a good job, and they ran into some difficulties but they didn't start charging for extras, and it was overall positive. The price was good too. They did gutters and down spouts. I came up with a few of them and they came out and looked at it and their price was the best. I would recommend them.”

Review by
11/02/2015

“Truthfully I never met any of the guys but when I talked to them on the phone I got everything all the questions I needed answered and they were very good at what they do I can say. They did gutters. It was clean. I would recommend them. Right now A.”

Review by
11/02/2015

“They responded to phone calls, they did what they said they were going to do, their bid was very concise. They did gutters, brand new gutters for an older home. They're fine.”

Review by
10/27/2015

“It was a very good price and the workman did a great job and they cleaned up after themselves. They replaced the gutters on my garage. Customer service was outstanding.”

Review by
10/27/2015

“They did an efficient job very quickly and charged a fair price. It was replacing gutters. Customer service was fine. I was recommended by another customer. I'd say A.”

Review by
10/27/2015

“They were very timely, the work was done when it said it was going to be done. They put in new windows, siding, and gutters. Customer service was great. They were competitively priced and they were local.”

Review by
10/27/2015

“They're good. They got the job done, they did everything they said they were going to do, and everything is right. I had them install some gutters. Customer service was good, very good. It was a referral. The first choice, A+.”

Review by
10/27/2015

“They were very prompt, their service is professional, and they cleaned up after themselves and I didn't have any trouble with them at all. They installed guttering on my home. Customer service was excellent. Actually customer service had a lot to do with why I chose them, plus their long standing reputation in the community.”

Review by
07/30/2015

“There were some problems putting on the siding. They put a new roof on. They put the siding on upside down. They fixed everything, but it was not a pleasant experience. They did fix everything, so I can't give them an F. However, I had a lot of water in my house before they fixed the roof. It was probably in the mediocre range. They did gutters and siding. He had someone else come and do the roofing. They don’t do roofing.”

Review by
07/30/2015

“I wasn't happy with how long it took to actually get the work done. Initially, we had talked about starting the work within three weeks. I signed the contract by the first week of April and the work was supposed to start by the first week of May. I think we started the work at the end of May. They installed new gutters. Once they came out, they did a good job on the gutters. I would give the company a B rating and I would recommend them to someone else.”

Review by
07/30/2015

“Lake Cook Exteriors did a really quick job. They did my gutters and they honestly could have done a lot more than I brought them in for. I'd just had my windows done so I should have had them do the windows before. They were just very quick. I thought their prices were very good. They also didn't have a huge selection- I don't need a big selection so they were able to dwindle down as to what I needed and really easily choose the gutters I wanted so I thought it was really easy. They installed gutters for me. I chose them a little bit because of price but also availability. They had people that could do it. At the time we had a little bit of spring frost and they could get out there even when it was pretty cold outside so that was good. I'd give them an A.”

Review by
07/30/2015

“I liked that Lake Cook Exteriors was very responsive and answered all of my questions. Plus, their work was perfect. They did gutters and gutter guards, and I would give them an A rating for their excellent work. Everything turned out great.”

Review by
07/30/2015

“I liked their thoroughness and their ability to answer questions. They did the replacement of the gutters. The job took three days to complete, and everything was cleaned up when they left. I would give the company an A.”

Review by
07/30/2015

“Lake Cook Exteriors was fast. They were clean, they cleaned up their mess afterward, and they did what they said they were going to do. They installed gutters for me. I chose them because I saw their truck in the neighborhood quite often. I'd give them an A.”

Review by
07/30/2015

“I liked that they were punctual, they did a good job, and they were easy to work with. They did gutters. I would give them an A rating.”

Review by
07/28/2015

“Lake Cook Exteriors did our gutters, and they did an awesome job. We were really happy with the work. They earned an A+.”

Review by
07/28/2015

“Lake Cook Exteriors replaced the gutters and the downspouts, and I’d give them an A+.”

Review by
07/28/2015

“The lady that was the wife of the owner was very nice the first contact. The salesman was very diligent in making contact with us and was very nice and patient with getting back when I asked a question for him to check. The salesman or the person that checked it up was also nice. I don't remember too much about the installation itself, my husband was here then, but it seems to be fine. They did gutter replacement. There were a couple of metal hangers on the ground from the old thing, but there wasn't a big problem. It took them one day to complete the job, it was just one person and that surprised us but he seemed very diligent and knew exactly what he was doing. What I didn't like was that we asked them about help with the siding and we have a certain area of our house that needs siding repaired or put back up, we have the piece and then they say that they don't do little jobs like that. That's very true, probably but you'd think that maybe somehow somebody could come and do that. But that was on a different project, that was siding. They just seemed to want to do big installations, which seems very creepy because we were asking around that time. The gutters look fine. I would give them an A rating.”

Review by
07/28/2015

“I helped coordinate that job and I'm sure he had a good experience with them. We're the ones who got the quotes for him. We went over there and met with them when they got the work underway, and we just oversaw it because it happened during the day while he was at work. They did gutters. We had used them prior on our own home. We just always look for a competitive quote and people who show up and do the work. I would give them an A rating.”

Review by
07/28/2015

“They did not have the personnel to do the job properly. They did gutter replacement for me. They sent one man to do a 75-foot run of gutter on one side and another long length on the other side. They sent one guy to do this. Ultimately, when they put the gutters in, they had a whole bunch of screw holes that were not covered. My husband and I had to go up and fix it ourselves. I’d give them a D.”

Review by
07/28/2015

“Lake Cook Exteriors kept their promises, pointed out the things that needed to be done, and did the extra work, which really helped. They replaced my gutters, and they work fine now. They came on the day they were supposed to, and they explained everything. We were very satisfied. I’d give them an A+ all the way—no doubt.”

Review by
07/27/2015

“They had excellent follow-up. There were one or two issues, and they came out and took care of it. They did gutter work for me. I chose them over a different company because of the person that came out. I felt pretty confident about his proposal, and they were price competitive. I would give them an A rating.”

Review by
07/27/2015

“They did work for me quite a long time ago when I had some weather damage. We had a micro version of a small tornado that did some damage to the gutters in front of my house. They were pretty responsive, and they came out and sized it up and got a good matching color and got it done. I chose them because I had prior dealings with them, and they took good care of me. I've been a homeowner in this location for a number of years; they took good care of me then, and I was not disappointed. I would rate them an A.”

Review by
07/27/2015

“They were very attentive, the quality was very good and the price was very good. We actually had some new gutters and downspouts installed on our house. I chose them over a different company because they were actually recommended to us by another general contractor. So when we found them, we had them bid out against another company and the other company was another one-third the cost. So they cost actually more, so Lake Cook was really less expensive and with everything they showed me and how they were treating me, I just wanted to go with them. I would give them an A rating.”

Review by
07/27/2015

“They gave a pretty low quote, they finished the job in a really quick time, and they were really easy to work with. They installed gutters in front of my house. I would give them an A+ rating.”

Review by
07/27/2015

“I liked their service and their knowledge of the product. They did gutters. I chose them because they're local. I would give them an A rating.”

Review by
07/21/2014

“Lake Cook Exteriors put gutters on for me last year, and they were great. They were friendly, efficient, and quick. They gave me a quote and stuck to it—there were no surprises. I had no problems. I'd give them an A rating.”

Review by
07/11/2014

“There was no problem at all, but it took them a long time to come out and put our gutters up because they were backlogged. The workers were fine. I’d give them an A, and I would use the company again.”

Review by
07/11/2014

“I think Lake Cook Exteriors was wonderful. They replaced our gutters, and they did a great job. I would absolutely use them again, and I would grade them as an A+.”

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