Nash Floors Carpet One
4th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 160 Surveys
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Compiled Score: star star star star star
Nash Floors Carpet One has received 5 out of 5 stars (A-rating) based on 160 customer surveys conducted by Best Pick Reports.
4th year as a Best Pick Call
"Nash Floors has been decorating Washington-area floors since 1919. From project conception to implementation, we've got the best flooring brands and products to help you get the job done. We promise you'll love the way your new floors look, or we'll replace your floors for free—that's our Beautiful Guarantee."

Chris Nash | Co-owner
Company Information
Services Offered
Nash Floors sells and installs flooring in a variety of materials for residential and commercial properties, including carpet, hardwood, vinyl tile, laminate, Marmoleum, ceramic tile, bamboo, cork, and rubber. The company also sands and refinishes hardwood flooring and offers custom rugs.
Warranty
Various manufacturer warranties are available for flooring products. The Beautiful Guarantee covers installation and applies to select products only.
Company History
Nash Floors is a local business operated by the grandnephews of the founder.
Additional Information
The company offers products from brands such as Armstrong, Shaw, Mohawk, Lees, Forbo, and Mannington.
Licenses
MHIC #97597
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“Always positive with Nash Carpet—always great. I just like everything about them. I'd give them an A+.”

“They put some carpet in a year or two ago, a year-and-a-half ago. I think their installation was great. They were there on time and did a great job. And the salesman—we went in there—he knew a lot about the carpeting and was able to give us a lot of information to make a decision. I'll give it an A+.”

“Everything was wonderful. They did a good job, so everything they did was professional. It was A+. I had no problems with them. Everything was good.”

“We just hired them again. They're just nice people to work with. They have good products. They are very reputable, responsible. Their team seems to be the same team that just keeps growing. They're just a loyal, lovely company to deal with. I'd give them an A. I don't think anybody in the world's an A+.”

“They did the flooring in the kitchen. They did excellent work. I had no complaints, and I would recommend them.”

“Quick, efficient, good product. They did carpet installation. It's an A+.”

“They were punctual, and they got the job done in the time that we agreed upon so those are two big things for that project. It was whatever the new linoleum is in the kitchen, fake wood. I've no reason not to give an A+. I'm still happy. Nothing bad to say across the board.”

“I think they laid some carpet for me. They did what they said they were going to do. They came when they said they were going to come. They laid the carpets nicely. I'm pleased with the carpet. They were easy to deal with; I would give them a definite A.”

“I would give them an A.”

“They came on time. They did a good job, and not much else to say. The floor looks good. I'd give them an A.”

“They did a beautiful job. The technician worked on our schedule. We had some pet stains on a hardwood floor, so he talked about how we could easily correct that. They were easy to work with, they were on time, and they were polite. They were great. Overall, I'd absolutely give them an A+. I've recommended them already.”

“We've used Nash Floors several times. They're terrific. They were very thorough. They got here when they said they were going to and left when they said they were going to. I'd give them an A+. I've told some of my friends about them.”

“They did a great job. They did carpeting on the stairs. They're very professional. These guys seemed to really know what they were doing. I'd give them an A+ overall—no question. I have recommended Nash Floors.”

“They did an excellent job. They put a new floor in my basement. Overall, I'd give them an A.”

“We did oak wood flooring. I'd give the overall experience an A+ for sure.”

“They were on time. They did three-quarter inch hardwood. I'd give them an A+.”

“They were professional. They did carpeting in the bedrooms and porcelain tile in the foyer. I'd give them an A+ for the overall experience.”

“We told them what we were looking for and they were very helpful in showing us different options and coming up with different ideas. I'd give them an A+.”

“They did the carpet, just the top floor carpets. They were fine. I'd give them an A overall.”

“I liked their personalized service. They were installing carpet in my basement and steps. I'd give them an A.”

“They were very professional, in terms of laying out the design, and the installer actually encountered some difficulties in the flooring itself. The floor was not levelled. He did extra work to level the floor before he installed the new flooring and that took him probably an extra half a day to do that. That was something that I think that other installers might not have taken that extra effort. He did a good job. I'd give them an A.”

“I don't have anything in particular that I like or dislike. They were installing carpeting. I would give them an A.”

“They did a great job. They came, they cleaned up after themselves, and there's probably more work to be done with those people. We've had them many years, different times for different things.”

“They did a kitchen floor replacement. It was OK.”

“They were prompt on site, got the work done, and when they found a problem that they hadn't encountered, they were really good about being and honest upfront about how they wanted to deal with it. They were replacing a water damaged cork floor. I'd give the overall experience an A.”

“They were great. They were pleasant to deal with and when they laid the floor and there was a little problem, they came back and fixed it. They were great. I'd give them an A.”

“I'd give them an A.”

“They did work for me. I think they did a good job and they did what I asked them to do. I think they replaced some padding and carpet. There was nothing to complain about.”

“They provided what was agreed upon. Overall, I would give them an A.”

“I had no issues. They did what they were asked to do and I was satisfied with the work. I'd give the experience an A. I would recommend them.”

“They did a nice job. They came when they said they would and they did it when they said they would and they did a nice job. I'd give them an A overall.”

“They just came and did their job. They were fine. Overall, I would give them an A. I probably would recommend them.”

“The quality of the work was great. When they left, it was all cleaned up. It was timely. They were refinishing my kitchen hardwood floor. Their customer service was perfect during that. They're an A+.”

“The product was good. The sales process was good. The servicing was good. They were great. I will rate them as high as I can rate them—A+. They put in three different kinds of new flooring, and it was all good.”

“They were amazing—they're an A.”

“They did a great job. I just ordered some carpets from them, and in the past, they've done some hardwood floor resurfacing for me. This time, they ordered some carpet and installed it with the pads. They did an excellent job both times. I'll give them an A.”

“Nash Floors is fine, and they were very nice about making sure it all worked. I would give them the highest grade.”

“The people Nash did the work for came in town, looked at it, and liked it. They didn't have hardwood floors at all, so it was very nice. The floor didn't take long to put in, and it had some shine to it. It was laid down for the condo. The customer service was great. They got two estimates and chose Nash. I'd rate them A+.”

“They were knowledgeable. The guys knew what they were doing, and they were easy to work with. Everything about the experience was good. Nash Floors Carpet One did several carpets. They put runners in three rooms and installed a floating one in our upstairs; then, they did all the carpet in the bedrooms and master bedroom. I chose them because of a recommendation from our designer. I'd give them an A+.”

“I'd give them an A.”

“They had a good selection in their store. They also had a knowledgeable and helpful person in the store, so we had a good experience arranging the installation. They were recommended to me by a friend. I'd grade them an A.”

“I did a renovation to sell my house, so they came in and put new flooring down. They did a very good job. Then, I had somebody try to nest in my house, and in the process of them trying to do that, the movers scratched up several floors. Nash Floors Carpet One came back and had to take the bad flooring out and put replacement flooring in, and again, it was a very good job. They've been in the area for years and years, so they have a good reputation, and I've used them on a few occasions. It was A work.”

“Nash Floors Carpet One did some hardwood installation for me over half a year ago. It went very well. They were professional, were on time, and did a good job the first time. I chose them because they were recommended by someone else. They would get an A.”

“They did a good job. They refinished my oak hardwood kitchen floor, and it looks pretty nice. They came and did their job, it looks good, and I'm happy with it. I chose them because I'd used them months before for another job. I'd give them an A.”

“They lifted carpeting, removed padding, put new padding on, put the carpet back down, and cleaned the carpet. They're an A.”

“They scheduled on time, and they were responsive. They installed a patch of flooring that had been left undone by the previous owners, so they had to match the flooring. The customer service was good. I chose them because they'd done that job six months ago for the prior owners. I'd give them an A-.”

“I'm very happy with Nash Floors Carpet One. It was a positive experience because they're responsive—I've been using them for a number of years, and they're responsive to what my needs are. They put in a wooden floor about ten years ago, and I needed to have it expanded to another room. They were able to match the wood, so it worked out very nicely. Their customer service was very good during that. I would say they're excellent.”

“Nash Floors has good people and provides good quality. They replaced the downstairs carpeting, and we were very happy with it. I don't have any reservations about recommending them. They're outstanding in every category. They're an A+ company.”

“Nash Floors was excellent. The tile work went very smoothly, and it looks wonderful. I highly recommend the company because they did a terrific job—A+.”

“Nash Floors did a marvelous job. The gentleman and the lady I worked with were both excellent. I had hardwood floors in my house throughout the first level, but there was wall-to-wall carpeting in several rooms. The gentleman mentioned that if there'd been any pet problems, he'd have to replace the boards, and they replaced those in a thorough way. I would give them an A. They were very good.”

“Nash Floors' work was fabulous and excellent. They installed a type of wood that's kind of a rolled vinyl. Every part of it was wonderful, from helping me select the appropriate product to the installer, who was super helpful to us in getting the room ready for installation. He went out of his way to assist us. I would recommend them and absolutely use them again. I'd give them an A+.”

“What made my experience with Nash Floors positive was that they moved the furniture and installed the carpets, and it's worked out perfectly. Their quality of work was excellent, their technicians were polite and professional, and the customer service was excellent. I chose the company over others because of their location, and I would recommend them to others. I would give them an A.”

“Nash Floors refinished all the wood floors on the main floor of the house. The quality of their work was excellent. Everything has been holding up very good. I chose them due to their reputation and length of time in the community. I would definitely use them again and would recommend them. I'd give them an A+.”

“We've used them before, and they've always done everything right and listened to what we want. Nash Floors sanded my floors, put down sealant, stained, and put two latex finish coats on top. The technicians were very good. They were respectful of the house and cleaned up after themselves. I've used them twice before; they put carpeting down for us and installed the original floor that they refinished the last couple of times. The company's overall customer service was great. I highly recommend them. I'd give them an A+.”

“What made my experience positive with Nash Floors was that they delivered on time and it was a good quality product. They replaced carpeting for us. We had the carpet now for two years, and we have no complaints. It was excellent. The technicians seemed very confident and were fast. They didn't leave a mess. The company's overall customer service was fine. It was my first time using the company, and I would use them again. They're A+.”

“They've done work for me in the past, and it's always been positive. They've installed carpeting, they've installed flooring, and they've installed a tile floor. They have promptness, good service, and quality—all of the above. The floor was put in about a year ago, and everything has held up excellently. I will continue to use their service—I think they do a very good job. I would give them an A+”

“We liked their product and installation. We've used them before—the last time they came out, they fixed the floor. The workers that came out were excellent. We chose them because we dealt with them at least once before. If I were to recommend them to others, I'd say that they are excellent. They get an A+.”

“I think they were very professional. They were very clean—they didn't make a mess. They replaced a carpet. The salesman guided me to a carpet that I really, really like. The quality of the work was excellent, and I thought the customer service was excellent also. I would use them again, and I have recommended them. I would grade their work an A+.”

“They put the carpet down in, and they did a good job. The house had no carpet whatsoever—it had old hardwood floors. They carpeted the entire house. They did a good job. The installation was good. There were no real issues—they laid it down perfectly. The quality of their work was very good. I didn't have much contact with the technicians, but they did a good job. They came in and they had to move a lot of furniture—they had no problems with that. They did the work quickly. Overall, they did a good job. It took the same amount of time they said it would take. I thought the customer service was very good. We've used them in the past, and I would use them again. I would grade them an A+.”

“They were professional and punctual, and they did good work. It was very good, and I was pleased. We had used Nash years ago—about 15 years—to do floor work as well; that is why we went back with them. Everything has been holding up excellent. I'd give them an A+.”

“I had a positive experience with Nash Floors. They were a very good group to work with. They did flooring—they installed some tile floor and finished some wood floors. The quality of work seemed excellent. Everything has held up very good. I would certainly use this company again. The technicians were very good—everybody that we worked with was quite nice, and the customer service was very good. I would recommend them to other people. They earned an A+.”

“They installed carpeting in my condo, and my daughter got carpeting through Nash Floors after I did. They did excellent work.”

“They performed the work when they could, and the work itself was beautifully done. I would absolutely recommend them. I'd give them an A.”

“We had a very positive experience. The carpet is excellent, and they did a great job laying it. Everything has held up excellent. I would refer people to their company.”

“We had the entire upstairs of the house—carpet taken out and hardwood floors—done by Nash Floors. They did fabulous, fabulous work. They did bamboo floors for the entire upstairs and two sets of stairways. The product and the quality of the work were good.”

“I had one bedroom that they carpeted. They did a very good job; I was pleased with them. I also noticed that the workmen who installed the carpet took great pride in the work and were proud of the company. If I had to have carpet again, I would use them. Their quality of work was really good. They took great care and they didn't mess up anything, and the guys were very courteous. You could tell they take pride in their work. I would use them again and I would refer them if anybody who needed carpet. I would give them a top grade—A+.”

“They took up an old carpet and put down a new carpet. We had a complicated schedule because we were having renovation work done at the same time, and they were very accommodating. The workers were very polite, friendly and everything got done well. They really go out of their way to try to make you happy. I'd give them an A+.”

“They did work down in my basement, and they are supposed to be coming again to look at our floors, do my floors in the living room, and put more rugs in.. They've done work for us before, years ago—they did my washroom and all that. The flooring has held up good. They cleaned up after themselves. I would recommend them—I would grade them an A+.”

“They replaced a floor that had been damaged in the family room, front hall, large front foyer, and bathroom. We had to have a plumber come and coordinate with them to take out the toilet and sink so they could replace it after the flooring. I've had no problems. The man who sold us the floor was very knowledgeable and very pleasant, and they came through with what they promised, the installation was worked on well, and everything went well. The cleanup was great, too. I would absolutely use them again. This is the second time we used them; we went back because they were good the first time. They did an A+ job.”

“They brought a rug and did a hardwood floor for me. They were very nice, were here on time, were professional, and cleaned up their mess. They were helpful and personable when we went to the showroom. Their quality of work was very good, and the technicians were also very good and professional. I'd definitely give them an A+.”

“We've used Nash Floors before for a number of things. They are on time and do quality work; when I get more flooring done, I will use them. I'd give them an A+.”

“Whenever I had any work done from Nash Floors, everything that they had told me was true, and I didn't have any hidden surprises. We had carpeting done from them, and I'd give their business an A+.”

“They did vinyl flooring. The salesperson was helpful and the installer knew what he was doing. The job was done quickly with no problems, and they were receptive to questions and concerns. They cleaned up well after themselves, and there was no need for follow-up. I'd give them an A+ and I would recommend them.”

“They were on time and did a nice job for us. They did laminate flooring in three rooms. It wasn't our first time using them; we've used them about five or six times. They clean up well after themselves and finish the job in a timely fashion. I'd give Nash an A+. I would recommend their service.”

“Everything was great. My carpets got ruined from a flush, so Nash Carpet reflushed them. The quality of the work they did was good; I would use them again and would recommend them to others. I'd give them an A.”

“Nash put in flooring in a previous home many years ago. There were no problems afterward. They came when they said they would and they finished on time. I called them because somebody recommended them to me.”

“Nash Floors was fine. They refinished our floors, and everything has been done fine. We would use them again in the future if we needed to.”

“They did a great job. They put carpeting in. The workers were knowledgeable, on time, and respectful of my home. I would recommend them. I would grade them an A.”

“My experience with Nash Floors was positive. I went out to the showroom and they showed me what I was looking for. They scheduled it, came on time, and did it all; and I was very pleased. Their quality of work was good. I would grade them an A.”

“The work was fine. I would refer them to a friend or family member. I would grade them an A.”

“It was good—satisfactory. They came in and did their job. I would say they did a quality job. I would recommend them. I haven't been over there since they did that; it was in a rental property, and the people haven't complained. I would give them an A grade.”

“Nash did the hardwood floors—we wanted to refinish our hardwood floors, and they did it. They handled things well, and the floors look good. We had a very positive and good experience. We like the results, it happened the way they said it was going to happen, and the floors look good, so I would recommend them. I would rate their company an A.”

“They are very helpful people, they had a very nice showroom, and they worked around us so we could be home when they are installing the carpet. They're going to install carpet next week—it will be my first time using them. We chose them due to a recommendation from a friend.”

“I use them for all my work; my last experience was very positive. They've actually done three different projects for me—two of them were wood floors, and only one had carpet. The quality of work was very good. They follow up on their service. Each job had a different crew, and both crews were very professional. They came in, looked professional, had quality installation, and cleaned up after themselves. After review, if there were any issues, they addressed the issues immediately and took care of them. I kept coming back to them because of the quality of their service. I recommend them all the time—I tell people about their work quality, timeliness, and ability to stand behind their product. I would grade them an A.”

“It was wonderful. They installed ceramic tile in the basement, and the cleanup was perfect. The salesperson was very knowledgeable, very helpful, and communicated very well. I would grade them an A+.”

“Nash redid my floors, and they did a fabulous job. I was really happy with it. The quality of work was fabulous. I'd give them an A.”

“I thought they were great. I just recommended them to a neighbor. We've actually used them in two houses, and they did an excellent job. We are going to be doing some renovations, and we're going to call Nash Floors again.”

“The people were awesome, and they did a great job. They buffed and stained my parquet floor, and it looks wonderful.”

“We built a house, and I looked for flooring. I'm in the Rockville area periodically, and Nash Floors had done work for me years ago. I found the flooring I wanted, and they had it delivered directly to my house. I had a builder install it. Once the house was completed, we had a leak upstairs, and it ruined the flooring, so I had to go back to Nash and get more flooring. They were helpful. They spoke to me many times on the phone because I was having a problem getting the insurance company to pay. Years ago, I had them replace a kitchen floor, and they did a nice job. They did good-quality work back then. That's been 20 years ago. The technicians were fine. Everything has held up fine. I found out about them because I lived in that area and they had a good name. I would use them again and recommend them. I would give them an A.”

“What made my experience positive with Nash Floors was that they installed carpet for the basement. I chose them from good word of mouth and reputation. The workers were fine. They were on time and knowledgeable. I would recommend them to others. I'd give them an A.”

“They did a great job. I would refer them to a friend or family member. Everything is fine. I think their customer service is very good. I would grade them an A.”

“It was all good. I have an old house, and it was a kitchen floor that had to be taken up. I also had to have asbestos remediation done, so they helped me make those arrangements, and then they came in and laid down the new floor. The quality of work was good. It was all good. I didn't have any problems with the technician. If I needed to do another floor, I would go back to them. I chose them because I was looking for a sheet of linoleum, and they were one of the only people I could find that had it. I would use them again. I would recommend them. I would grade them an A.”

“It was a very positive experience. They did a great job. They installed carpet in our basement. The quality was very good, the service was good, and their men were very professional. Everything was done in a reasonable amount of time. Their customer service was very prompt. I would grade them an A.”

“They put in a kitchen floor and a laundry room floor. They used good materials. It's been fine. They were great. Everything was professional, and a professional person put it in. We were very happy about it. We would go back. My son is looking to put in a kitchen floor, and he is going to go to Nash Floors. It was absolutely positive, and I would return. I am a return customer. The maintenance is fine. I picked something that I wanted, and I was satisfied with the selection they had available. I would give them an A.”

“It was good. They are easy to do business with. They got their work done when they said they would, and they did a good job. I would recommend them to someone else. I heard about them through a friend. I would grade them an A.”

“They did the work well. They did kitchen flooring. The workers were just fine. They didn't leave anything around. I have used Nash Floors before, and we used them again because they performed the work according to our standards. I would tell my friends or relatives that they do good work. I would grade them an A simply because they did good work when we used them before, and they did good work again.”

“What made my experience with Nash Floors positive was that they were fast and reliable, and they came when they said they would. Everything has held up great. They installed wall-to-wall carpet. I'd give them an A.”

“Nash Floors did a beautiful job, and we were very happy with them. What made my experience positive was that they were willing to come in and straighten out a mess that somebody else had created. They did a good job, and they were professional and timely. I have called them back since. Their quality of work was very good. Their technicians were very good. I'd give them an A.”