Mister Electric (formerly Mister Sparky of Metro DC)
5th year as a Best Pick
Best Pick 2017
certified company
A
rated
Based on 245 Surveys
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Verified License(s)
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Compiled Score: star star star star star
Mister Electric (formerly Mister Sparky of Metro DC) has received 5 out of 5 stars (A-rating) based on 245 customer surveys conducted by Best Pick Reports.
5th year as a Best Pick Call
"We know that you don't want just anybody coming into your home. Ask any of our customers, and they'll tell you that when our electricians arrive to solve your electrical problems, they'll be clean, courteous, and trustworthy as well as skilled, knowledgeable, and experienced. They do their job in a professional manner."

Michelle & Richard Moore | Co-owners
Company Information
Services Offered
Mister Electric offers a range of electrical services for residential and commercial customers. The company repairs and installs wiring for ceiling and attic fans, outlets, light fixtures, smoke detector systems, fuse boxes, circuit breaker panels, water heaters, hot tubs, washer and dryer circuits, and microwaves. Mister Electric also provides home inspection and code compliance repairs as well as electrical troubleshooting.
Warranty
Mister Electric offers a 100 percent customer satisfaction guarantee.
Company History
Owners Richard and Michelle Moore founded the company in 1992.
Distinctions
Richard Moore is a Master Electrician.
Employee Information
Employees are background checked and drug tested; drive marked, fully stocked trucks; and receive regular training in code compliance, technical aspects, and customer service.
Licenses
ECC1154
Areas Served
Washington, DC
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They came sometime last year. It was fine. They did excellent; no complaints, and I would recommend them. They were fine.”

“Everything's fine. I liked that they were very pleasant, and courteous with the problems I had. They fixed the breaker in our fuse box. I would grade the overall experience with an A+.”

“I don't remember what I called Mister Sparky for; it's been over a year or so. But I didn't have a bad experience. I remember a gentleman came here, and I think it had to do with my attic fan. I had no problems whatsoever. He installed it, and I was pleased with the work. I would grade the overall experience with an A+.”

“I would grade the overall experience with an A+.”

“It was positive because the guy was very knowledgeable, and he definitely got the work done properly. He replaced a breaker box for me. I would grade the overall experience with an A+.”

“Mr. Sparky put in a 220-volt socket for me. I liked that they were here on time. They were quick. They got the job done, did exactly what I needed them to do, the way I needed them to do it. Very friendly, very customer-oriented. I would grade the overall experience with an A+.”

“That was over a year ago. I would grade the overall experience with an A+.”

“I had a good experience. I liked that they were prompt and on time, and he was very knowledgeable about his job. He put in outlets and put on a floodlight for me. I would grade the overall experience with an A.”

“I liked everything about Mr. Sparky. I can't remember, though, because it's been so long.”

“I liked it because it served our needs when we had it done. It's been a couple of years. I think we had another electrical box added in. I would grade the overall experience with an A. It was very good. No issues at this time.”

“I liked that he had good customer service. I would grade the overall experience with an A.”

“I liked that the young man was tenacious in his techniques, and he was very aggressive, and he didn't take 'no' for an answer. I would grade the overall experience with an A.”

“I liked that they were very, very concerned about keeping my home clean and safe. They worked very clean. They were here on time. They did everything that they were supposed to do. They were just really very good. They installed the all-house breaker. They did different hookups for my dishwasher, various switches throughout my house, and did a very, very nice job. Everything was left the way I wanted; there were no problems. It was a very, very good experience. I would grade the overall experience with an A.”

“I would grade the overall experience with an A.”

“I would grade the overall experience with an A.”

“I would grade the overall experience with an A.”

“I would grade the overall experience with an A. I had a couple of plugs that were out, and Mr. Sparky replaced them for me.”

“It was fine. I liked that they were easy to deal with. Most recently, they did an electrical quote for me. They have done work for me in the past. I would grade the overall experience with an A.”

“It was positive because of the technicians.”

“It was positive because they were fast, efficient, clean, and did the job. They replaced some switches for me. I would grade the overall experience with an A.”

“It was positive.”

“It's been a while, but it's been positive so far. Mr. Sparky just gave me an estimate, no work. I would grade the overall experience with an A.”

“That was a long time ago, and everything was fine. I know that we were happy, so that's the main thing. I would grade the overall experience with an A.”

“That was a while ago—last year. Everything was fine. He fixed my light in the kitchen, and then he checked some other stuff. It was fine. I would grade the overall experience with an A.”

“I can barely remember the visit. I just remember that he was very efficient, friendly, and he was very knowledgeable. I would grade the overall experience with an A-.”

“The technician did excellent work. I'd had a storm come through, and it pulled down the electric line to the house. They put it back up for me. He also reconnected a bathroom fan and fixed a light fixture. I've got nothing but good things to say about the company. I'd rate them as an A.”

“They did good work, and they did quite a bit of it. They did some work on the existing electrical system and a safety inspection for the house. They also did some prep work for an electrical inspection from the city. The work was great. I'd rate them as excellent.”

“I liked the professionalism of Mister Sparky's technician so much that I told the company, when I need their service in the future, to only send me the electrician that they sent.”

“Mister Sparky installed a surge protector. The service was the highest quality you can get. I'd give them an A.”

“They did a Great job. I'd recommend them time and time again.”

“Great service.”

“Was a pleasant experience.”

“All around professionalism was perfect!”

“I liked the professionalism of their technician so much that I told the company when I need their service in the future to only send me the electrician that they sent.”

“They had to do an electrical inspection, and they went straight to the point. Overall, their customer service was excellent. I'd rate them the highest grade—A+.”

“It was kind of a quick assessment of the problem, and they dealt with it. They redid some of the outlets that were not working. This was the first time I've used them. Their customer service was excellent. I'd give them the top rating—A+.”

“The company is OK. The guy was nice, and he'd probably go the extra mile. They installed a phone line. I hadn't used them before, and that was the only thing they did. The customer service was excellent, and the person that worked for me was excellent, too.”

“They're always pretty quick to come out. I've used them twice now, and we've had the same technician both times. He's really friendly and explains things. They're not trying to rip us off or trying to sell us stuff we don't need, so it's been really positive. We've had some issues where we recently moved into a place, and the wiring for the electricity was not as good as we were led to believe, so they fixed that wiring. Some outlets had been blowing out. They were able to find a permanent solution, so that was nice. I'd give them an A.”

“I was very happy with Mister Sparky's company. They've done excellent work every time they've been here. They did the wiring in my house, and I'd say it was A-grade work.”

“They had a great technician that—in the end—satisfied all of the questions I needed to have answered regarding electrical issues. They wound up isolating two short circuits on the inside and outside that had disabled the electrical outlets. Their customer service was very good. I'd rate them excellent—A.”

“They arrived on time, and they did the job I asked in the time they said they would, so I have no complaints about that. I just wanted them to go to this property and fix it, and that's it. Basically, it was electrical work that they did. They had to reactivate some convenience outlets that had gone bad, they had to install two GFCIs in the bathrooms, and they had to install two outdoor outlets. I'd say it was excellent.”

“For one thing, the truck was on time for the appointment, and he had everything he needed to fix the different things. We had to call back twice, only because we had different things that we were getting done. They're a very good company. We had new electrical outlets put in, and we had a fan put in, but we found out after all these many years that it never was put in correctly. It only had a round box in the ceiling, and it required a square one. He ended up putting all that up there first before he could put up the brace to hold up the fan. I would rate them the highest I could.”

“We had them come for a couple of things, and it was positive because they did things like coming on time and fixing the situation. Both times, they repaired what we had them in for and were timely, and it was very positive. They were here twice. We'd had a broken fan, and we bought a new ceiling fixture light and replaced it, so they put the new light in for us and took the fan out. The other thing was, they put a new light in our dining room, and it was a complicated lamp. It was one of those super crazy kinds of lamp fixtures, and they were able to figure it out. It was great. They did A-grade work.”

“They were professional, they did the job quickly, and they showed up when they said they were supposed to show up. They were installing light fixtures. They get the top rating—they were top-notch. Everybody was friendly and very helpful. I'd give them an A.”

“It's been a while. I remember the service. They were just really quick, were really good, and did a good job. They ran some new wiring and put some outlets in. Their customer service was fantastic. They were just very courteous and cleaned up after themselves. It was really good.”

“They installed a light fixture for me back in February. They were on time, and they did the work quickly. The gentleman who helped me out was wonderful and just got done really fast, which I appreciated. That was the only time I've used them. I'd give them an A.”

“They came on time, they did what they said, and they left—it was good. They fixed two electrical problems. One was a light panel that had burned out, and the other was a light fixture they had to reaffix. Their customer service was excellent. They're part of my home repair service system. I'd rate them as an A.”

“They were awesome, and they were very professional. When they came to my home, they were really fast and got everything done, so I'll definitely be calling them for more work. They put front door lights up on the front of my house. I'd give them an A—no complaints.”

“The company did some work for me. The guy was knowledgeable about the service they provide. They installed some Wi-Fi switches in my house—they're actually switches that can be controlled by a Wi-Fi device. This is the first time I had to use them. The customer service was good. I'd rate them an A.”

“The technician that came out was very knowledgeable, and he offered some additional insight and recommendations for my house in the future if I did the overall home surge protection. He also offered some additional information, so that was very informative. I felt confident in his experience, the advice, and the background of the company. They did outlets and a GFCI, and they had to change out some things in one of the breakers. Their customer service was great—no complaints.”

“I had a great employee, and he was very thorough and informative. They did electrical service—a complete electrical rewiring. The customer service was very good, so no complaints about that. I would rate them an A.”

“It was a positive experience.”

“They did a good job and cleaned up after themselves. They did electrical work and installed a ceiling fan. It's still holding up. The customer service was good. I'd give them an A.”

“The service was very, very good, and I would use them again if I had to. They fixed some electrical outlets for us and installed a circuit breaker. They get an A.”

“They did some electrical work for me a while back. They were very professional and efficient. They fixed a couple of my plugs that had blown out, and there was a circuit that was messed up. They fixed the problems I asked them to fix. I had never used them before, but I'd use them again. They did OK. I'd give them an A. They did what they were hired to do and did it quick.”

“It was a positive experience. It was good.”

“I've been doing business with Mister Sparky for two years. The work is complete, and I didn't have to call them back. They put in light fixtures, rerouted wiring, and put in a big junction box for the outside. I would rate them an A.”

“About three or four months ago, they just fixed and replaced some wiring in the foyer light switches. I think they did a really good job. They've done other work for me—they also installed recessed lighting in the entire house. I'd give them an A.”

“I had a very good experience with Mister Sparky. I had them do two different things. One involved a case where we had a bad surge blow the surge protectors. They came in, fixed that, and put a new system in. Then, there was some other crisis—I miswired some lights, and they had to come and fix that. They're very good. I like them a lot. When I had the surge protector go out, one of my neighbors recommended them. They'd get an A.”

“They did what I needed them to do. It was a while ago, but I was satisfied. The customer service was good. They installed a ceiling fan. I was happy with it.”

“Mister Sparky is great. I have a generator, and they got it working when nobody else could. The people are clean and courteous, and they know what they're doing. I trust them with anything electrical—they are wonderful. I'm really big on service, and theirs was excellent. I'd give them an A. I don't recommend a lot of people, but they're good.”

“I was very pleased with the service from Mister Sparky—it was very great. The electrician was very knowledgeable and cooperative, and he did an outstanding job resolving my problem. I had a chandelier in the dining room, and he had to change it to take certain bulbs because they were burning out. They earned an A.”

“Mister Sparky did a fabulous, very neat job, and they were very friendly. They installed seven LED ceiling fixtures, some other ceiling lights, and also some outlets. I'd rate them as an A.”

“I had a problem with my spotlights or something, and Mister Sparky came the same day and fixed it for me. They told me that the ones in the back would need new ones, and they changed everything for me. It was good. It seems to me like they're more experienced than the other ones. I'd rate them as an excellent A.”

“I'm washing clothes again. They fixed the outlets in that area because we were scared to use them. The workers were courteous and efficient. The insurance company for my electrical equipment chose them, but I was pleased that they came because I just had some work done by them, and they'd done an excellent job. They deserve an A+ grade.”

“I asked Mister Sparky to put a bunch of outlets and stuff in, and they were excellent. They did the work that I asked, and they did it right.”

“We use them for electrical. It turned out that they did a really good job wiring our home when they built it, so it didn't really need anything. There are no communication issues. They really just inspect, and if there is something wrong, they can tell you how to fix it. I'd give them an A.”

“I think they installed an updraft fan on the chimney. We heard about the company through the guy who sold us the fan. It was excellent work.”

“The electrician was very professional, and he did an excellent job replacing the panel. I was very satisfied with Mister Sparky.”

“It was extensive electrical work. The workers were courteous and efficient, and I just had a favorable impression. I think the idea was that they charged you by the job rather than by the hour. I'd say they should get an A.”

“We have used Mister Sparky more than one time in the past, and we haven't had any problems at all. I would give them an A+.”

“They worked on electrical fittings and installed a new outlet. They were on time, and they cleaned up after themselves. He explained the invoice to me, too. I'd used them before; they've been very good. Mister Sparky is an A+ company.”

“They did two jobs here at the house, and I was quite pleased with both gentlemen. One was to replace two attic fans, and the second job was much bigger. They swapped out my old electrical box for the current one, so they handled all that rewiring. I would say the workers were courteous and efficient, and I was quite pleased with their timeliness. They were in and out when they said they would be, and for that reason, I called them back to do the second job. At that time, I was just looking to get the attic fans done, but they said I should maybe think about upgrading my electrical box, which another electric company had also told me I should consider, since it was a really old system. Mister Sparky was local, too. I'd absolutely give them an A+.”

“He did some electrical work and repaired a chain on my fan. His office is up the street from me. The worker was courteous and efficient. I would grade them as an A+.”

“He put in a new box and updated some wiring. The person I talked to was very communicative about the problem, and even though I wasn't able to visit the site, he explained things in detail in a manner that I understood. I thought he was creative in finding solutions, and I was very pleased with the service. I'd give Mister Sparky an A.”

“The electrician went above and beyond to actually put a wood cover on my breaker box; he actually brought a piece of wood he cut out from his house. If I recall, the project took longer than expected. I had to have my heat off for a while, and it was winter, so he just went the extra mile to make me happy. I'd say they earned an A.”

“They replaced an old ceiling fan and put in a new light fixture. When they came in, they had nice personalities. They told me what they had to do and did it. They should get an A.”

“The service was good. I would give Mister Sparky an A rating.”

“Mister Sparky replaced some wall outlets, and I haven't had to call them back out. They were recommended. I'd give them an A.”

“They fixed what I needed fixed. I think a fan and an outlet were not working. They had courteous and efficient electricians. We'd use them again if we needed them. I'd rate them as an A.”

“They replaced the service from my street to my house. They were knowledgeable, quick, and squared away. I would give them an A.”

“Mister Sparky did some electrical work downstairs. They stayed with it and did it, and it was fine. They were on time, and they did a good job. They were the first company that had a real person answer the phone. They deserve an A grade.”

“He did electrical work; an overhead light wasn't functioning. I'd had trouble with it before, but he fixed it. The electrician knew what he was doing. He was very knowledgeable and service oriented, and he was courteous and efficient as well. I don't think I'll have any more trouble with it.”

“They changed a few light switches, put a new fan up, and did some electrical troubleshooting. They were on time and punctual, and they got down to work quickly and cleaned up. They did what they said they were going to do. They were recommended by someone. Mister Sparky gets an A in my book.”

“They did electrical plugs in the walls. They were nice and polite. I picked them because I saw them come some time ago for the people across the street. I would give them an A.”

“They took care of whatever it was, and we haven't any issues. I liked his demeanor; I liked the way he was careful about coming into the home, not getting anything dirty, and things like that. That was very proper. I would say they should get an A.”

“I was very, very impressed with Mister Sparky. There were six sockets that were attached to one switch in the basement, and they separated them out, put another breaker in, and put the correct breakers in room by room. He did a perfect job, and he knew exactly what was wrong and exactly what to do to correct it. I haven't had one problem since. I'm very, very pleased—A+.”

“Mister Sparky did a great job. Their customer service was amazing. The gentleman who came was very polite, he was very knowledgeable, and he walked me through the process. They're an A+. They just did a great job, and they made me feel comfortable with it. I would definitely use them again.”

“The work they did for me was really wonderful. I've never had any problems with them. The workers were courteous and efficient. They're excellent—I'd give them an A+.”

“I liked Mister Sparky's professionalism and cleanliness. They found a grounded-out circuit and replaced it. The quality of the work, customer service, and workers were excellent. They completed the work within a reasonable time frame. I would give them an A+.”

“Mister Sparky did excellent work, and the worker knew what he was doing. They came out because my icebox went out, and all my electrical appliances had a shortage in the plugs. Mister Sparky's customer service was very good—A+.”

“They worked on a ceiling light. That was my first time using them, and they were able to help me. Their customer service was nice. They responded quickly. I would use them again. I would give them the highest grade—an A+.”

“Mister Sparky was close and quick. We had some problems with our lights. They came out, looked at them, and gave two possibilities, and we selected the one that was best for us. We had some outlets, and one of them was staying on, so they had to adjust that. It has been working ever since they fixed it. If I were to grade them, I'd give them an A+.”

“They did repair work for me a year ago. They did a great service. I would use them again and give them the highest rating possible.”

“They did some electrical work on a cable outlet for me, and it was excellent. The work they did was clean, and it was done on time. Everything is working fine. I would give them an A.”

“Mister Sparky was good. The work was excellent. They came on time, did the job, and explained it. Anything that they did not do, they corrected. They put a ceiling fan in the roof. The work has definitely held up. If I have any problems, I can call them back anytime. Contract, paperwork—everything was just fine. They sat down, they covered their shoes, and they explained everything and all that, so I was really in awe. I watched them for a little while. When I called them up, they came out. I had a few problems, and they corrected them and explained things to me. It wasn't a problem. The Sparky name is good. I'd give them an A.”

“Mister Sparky was very efficient. Their customer service was terrific. They did some checking of our electrical outlet connections and our main box. They were very fast. I'd give them an A.”

“The service guy from Mister Sparky was very, very good, and he was very respectful. He knew what he was doing. We were having some electrical problems with our outlets, and he fixed them. Their customer service was excellent. I'd grade their job an A.”

“They came on time, they were very clean—they put on their little slippers—and they hooked up my dryer. They were very informative and very nice. I have used them before. They were with another company, and they merged with Mister Sparky—that's how I found out about them. I would give them a perfect grade—an A. I would recommend them.”

“Mister Sparky did a really good job. They were on time, and I'm very pleased. I had a problem with one of my circuits, and I lost power. They got it right the first time; they did not have to come back out for any reason. The work has held up fine—no problems. I would give them an A+.”