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I was told that he would look for part and get back to me. Two weeks later I had not heard anything so I called back. I then had to wait an additional 3 days to be told that the part could not be located and I would have to hire someone to cut the tiles so he could get in there to replace the whole thing. I ended up going to Lowes and a very helpful gentleman there helped me find the the correct part and I replaced myself. 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I stayed with the Michael & Son for one year; I was over charged for every service.  So, I quit.","Alice M.","Lexington Park",-89,{"testimonial_id":806,"contractor_id":11,"category_id":34,"city_id":34,"rating":78,"review_text":19,"reviewer_name":807,"reviewer_city":302,"reviewer_state":16,"review_date":757,"verified":82,"pop_word_score":82,"featured_review":82,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"180540","Brad B.",{"testimonial_id":809,"contractor_id":11,"category_id":34,"city_id":34,"rating":78,"review_text":19,"reviewer_name":810,"reviewer_city":265,"reviewer_state":266,"review_date":757,"verified":82,"pop_word_score":82,"featured_review":82,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"181478","Willie B.",{"testimonial_id":812,"contractor_id":11,"category_id":34,"city_id":34,"rating":78,"review_text":19,"reviewer_name":619,"reviewer_city":813,"reviewer_state":80,"review_date":757,"verified":82,"pop_word_score":82,"featured_review":82,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"180782","North Topsail Beach",[],{"phone":18,"email":19,"website":34,"short_desc":26,"long_desc":19,"ext_desc":19,"best_pick_text":28,"services_offered":40,"services_not_offered":19,"specializations":19,"minimum_job":19,"warranty":41,"license_number":58,"awards_certifications":19,"organizations":19,"company_history":43,"distinctions":19,"employee_information":44,"product_information":19,"additional_information":45,"quote":816,"quote_name":817,"quote_title":818},"\"To exceed our customer's expectations and provide a memorable experience.\"","Basim Mansour","Proud Son & Owner",{"total_testimonial_count":47,"avg_score":46,"testimonial_count_5_star":48,"testimonial_count_4_star":49,"testimonial_count_3_star":50,"testimonial_count_2_star":51,"testimonial_count_1_star":52},{"name":817,"title":818,"text":816},[822,825,828,832,836],{"name":823,"title":824,"text":40,"order":82},"services_offered","Services Offered",{"name":826,"title":827,"text":41,"order":168},"warranty","Warranty",{"name":829,"title":830,"text":43,"order":831},"company_history","Company History",7,{"name":833,"title":834,"text":44,"order":835},"employee_information","Employee Information",9,{"name":837,"title":838,"text":45,"order":37},"additional_information","Additional Information",[840],{"question":841,"answer":842},"What services does Michael & Son Services offer?","Michael & Son Services provides comprehensive electrical solutions, including the installation, repair, replacement, and maintenance of outlets, switches, dimmers, lighting, and ceiling, exhaust, and attic fans, along with wiring and service panels. 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used Michael & Son service first time but I’m extremely satisfied with the work. My technician “Bruce Walker” arrived on time, explained the issue clearly, and completed the job with great attention to detail. Even after the job completion, he explained what was needed to keep the water heater in good condition for the future and provided helpful maintenance tips. Very professional, honest, and respectful throughout the process. The quality of work was excellent, and the pricing was fair. I would definitely use their services again and highly recommend them to others. Thanks “Bruce”.","en",{"text":1217,"languageCode":1218},{"displayName":1221,"uri":1222,"photoUri":1223},"Muhammad Yasin","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F104099883154391381355\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjUGQLo62lv4SJGEr79qg29x5uaHYNJJmUMvbcNYxoenk6QlfZZz=s128-c0x00000000-cc-rp-mo","a month ago","2026-06-29T02:57:47.237485529Z",{"name":1227,"rating":78,"text":1228,"originalText":1230,"authorAttribution":1231,"relativePublishTimeDescription":1235,"publishTime":1236},"places\u002FChIJoY_1KPXht4kRFqeoyN_eq4w\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT25kQ1ZrbFpkM0Y0U1hOalh6aHliMnhQUjFrNFFXYxAB",{"text":1229,"languageCode":1218},"Jesse James was awesome 😎 explained everything in detail about what needed to be repaired\u002Freplaced with the water heater. He gave us options and great pricing. 0% financing for 18 months. We had another company come out first. Didn't like the approach and lack of details from the other person. Jesse is very knowledgeable and friendly. Recommend him highly.  Thank you Jesse and Michael and Sons! Update ----came out next day (Saturday 2\u002F7) and installed in 3 hours. Expertly installed, and Jesse showed my wife how everything works and how to do maintenance. We are real happy we went with this company. Thanks again Jesse James!",{"text":1229,"languageCode":1218},{"displayName":1232,"uri":1233,"photoUri":1234},"Michael Hastings","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F109143992414692774165\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocLVjt2Jfl3wSqcKEXvOYw4nMViokq_tQfvay5V3eXaxxmjVDw=s128-c0x00000000-cc-rp-mo","6 months ago","2026-02-07T19:21:17.432065679Z",{"name":1238,"rating":78,"text":1239,"originalText":1241,"authorAttribution":1242,"relativePublishTimeDescription":1235,"publishTime":1246},"places\u002FChIJoY_1KPXht4kRFqeoyN_eq4w\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT21kcU9UUm9TWEYyVFZnME5tMDVaRkJXZFdrd1RWRRAB",{"text":1240,"languageCode":1218},"John Willis and the restoration team were timely, professional, communicative, flexible and informative. I learned a lot about my plumbing system from the repair guys as well. (John and Jerome, snake and Jet crew) Very knowledgeable and informative. What a wild experience. Many thanks team.",{"text":1240,"languageCode":1218},{"displayName":1243,"uri":1244,"photoUri":1245},"Robert L. Rhodes","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F100542859192904024486\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjUf7THymun9ePQoB6mnRol1tQqSIaFXFJ3SxVzxuusAl02EJAAd=s128-c0x00000000-cc-rp-mo","2026-01-28T14:07:55.573267311Z",{"name":1248,"rating":78,"text":1249,"originalText":1251,"authorAttribution":1252,"relativePublishTimeDescription":1256,"publishTime":1257},"places\u002FChIJoY_1KPXht4kRFqeoyN_eq4w\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2swM2VqYzJSa1Z5VjJGZmJWQnRSVXA1YW5KS01YYxAB",{"text":1250,"languageCode":1218},"I highly recommend Constantino! He came out promptly and did an excellent job replacing my plumbing pipes. He was professional, knowledgeable, and took the time to explain the work that needed to be done. The repair was completed efficiently, and everything is working perfectly now. It’s clear that he takes pride in his work and cares about customer satisfaction. If you’re looking for a reliable plumber, Constantino is the one to call!",{"text":1250,"languageCode":1218},{"displayName":1253,"uri":1254,"photoUri":1255},"brenda dozier","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F112174130788393507984\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocJ1-LG-8oO5rSucJscsgaFRrNp52gNWDINg-lFWPP0dx5fhlA=s128-c0x00000000-cc-rp-mo-ba2","2 months ago","2026-06-09T15:52:00.768125383Z",{"name":1259,"rating":78,"text":1260,"originalText":1262,"authorAttribution":1263,"relativePublishTimeDescription":1224,"publishTime":1267},"places\u002FChIJoY_1KPXht4kRFqeoyN_eq4w\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT25wdFVHaDFVMk01VW5aUGJsTm9Va05pVURWbVdrRRAB",{"text":1261,"languageCode":1218},"Was getting ready for new appliance installation and subsequently consulted Michael and Son for electrical inspection. Mr. Linkous arrived at a very convenient time, affected repairs  (outlet fixes, GFCI installation) quickly and efficiently, found that the positioning of the washer and dryer should have been reversed (something that I would never have thought of) and ensured that the electrical sub panel was up to code. Definitely would utilize their services again!",{"text":1261,"languageCode":1218},{"displayName":1264,"uri":1265,"photoUri":1266},"David Ni","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F104928367454368300831\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjV1uW0b6DLLgpEay5QetiCohzG8vEA5duWcZe9IVteKGj_auPPs=s128-c0x00000000-cc-rp-mo-ba4","2026-06-26T15:18:17.071013718Z",4.7,8920]