[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"resolve-drain-sewer-cleaning-and-repair/dallas/benjamin-franklin-plumbing":3,"legacy-company-drain-sewer-cleaning-and-repair-dallas-benjamin-franklin-plumbing":9,"service-area-1637-dallas":449,"google-reviews-ChIJoRsmVCAZTIYRkgdX_aCOqos":832},{"type":4,"category":5,"city":6,"company":7,"cityName":8},"company","drain-sewer-cleaning-and-repair","dallas","benjamin-franklin-plumbing","Dallas",{"contractor":10,"categories":35,"cities":63,"testimonials":66,"sd_testimonials":417,"testimonial_count":48,"info":418,"rating":422,"quote":423,"additional_info":424,"faqs":444,"context":448},{"contractor_id":11,"display_name":12,"url_name":7,"company_logo":13,"street_address":14,"address_locality":15,"address_region":16,"postal_code":17,"phone":18,"phone_organic":19,"phone_ppc":20,"email":21,"has_email":22,"legal_entity_name":23,"work_hours":24,"google_reviews_enabled":22,"google_place_id":25,"short_desc":26,"long_desc":27,"ext_desc":19,"review_summary":28,"best_pick_text":29,"hero_image":19,"hero_image_2x":19,"hero_image_3x":19,"has_liability":22,"workers_compensation":19,"signing_date":30,"meta_title":31,"meta_description":32,"canonical_url":33,"live_ppc_phone":34},1637,"Benjamin Franklin Plumbing","assets/companylogo/1637/b045d5b3-21b6-4a10-9831-0b3dab041acd.jpg","1444 N Central Expressway","McKinney","TX","75070","972-546-0196","","972-808-5248","csr@punctualplumberdallas.com, webleads@bestpickreports.com",true,"Powerhouse Plumbing LLC DBA Benjmain Franklin Plumbing","{\"Mo\":\"Open 24 hours\",\"Tu\":\"Open 24 hours\",\"We\":\"Open 24 hours\",\"Th\":\"Open 24 hours\",\"Fr\":\"Open 24 hours\",\"Sa\":\"Open 24 hours\",\"Su\":\"Open 24 hours\",\"IsPopulated\":true}","ChIJoRsmVCAZTIYRkgdX_aCOqos","As a family-owned business, we value the relationship we have with our customers. We pioneered a new way of doing business that guarantees punctual service. 'If There's Any Delay, It's You We Pay!' Our goal is to deliver quality service and exceed your expectations: 100 percent satisfaction for every customer every time.\u003C/p>Benjamin Franklin Plumbing installs and repairs plumbing fixtures, water heaters, tankless water heaters, and garbage disposals for residential customers.","Staff's temperatures are checked daily before coming in to work.","A selection of  homeowner reviews:","8th year as a Best Pick","2019-02-01T00:00:00.000Z","Benjamin Franklin Plumbing - Drain/Sewer Cleaning & Repair Reviews in Dallas | Best Pick Reports","Benjamin Franklin Plumbing is a top-rated Dallas drain/sewer cleaning and repair company recommended by Best Pick Reports. All Best Pick companies are backed by our guarantee, so call today!","/drain-sewer-cleaning-and-repair/dallas/benjamin-franklin-plumbing",null,[36,55],{"category_id":37,"display_name":38,"url_name":39,"friendly_name":38,"services_offered":40,"services_not_offered":34,"specializations":34,"minimum_job":34,"warranty":41,"license_number":42,"awards_certifications":34,"organizations":34,"company_history":43,"distinctions":44,"employee_information":45,"product_information":34,"additional_information":46,"areas_served":34,"short_desc":26,"best_pick_text":29,"review_summary":28,"phone":18,"phone_organic":34,"phone_ppc":20,"live_ppc_phone":34,"avg_rating":47,"review_count":48,"total_5_stars":49,"total_4_stars":50,"total_3_stars":51,"total_2_stars":52,"total_1_stars":53,"fsr_owners_managers":34,"fsr_products_services":34,"fsr_insurance":34,"fsr_warranties":34,"fsr_company_history":34,"fsr_awards_memberships":34,"availability":34,"fee_structure":34,"financing_available":54,"free_estimates":54,"satisfaction_guarantee":34},11,"Plumbers","plumbers","\u003Cul>\u003Cli>Plumbing Repair, Installation, and Replacement\u003C/li>\u003Cli>Drain Cleaning Services\u003C/li>\u003Cli>Sewer Line Repair and Replacement\u003C/li>\u003Cli>Water Heater Repair, Installation, and Replacement\u003C/li>\u003Cli>Leak Detection and Repair\u003C/li>\u003Cli>Water Filtration and Treatment Systems\u003C/li>\u003Cli>Bathroom Plumbing Services\u003C/li>\u003Cli>Tankless Water Heater Services\u003C/li>\u003Cli>Garbage Disposal Repair and Installation\u003C/li>\u003Cli>Water Softener Installation and Repair\u003C/li>\u003C/ul>","\u003Cul>\u003Cli>2-year to 12-year warranty depending on product and service\u003C/li>\u003C/ul>","M-12561","The local, family-owned-and-operated company was founded in 1999.","\u003Cul>\u003Cli>Voted best plumber in Living Magazine from 2014-2020\u003C/li>\u003C/ul>","\u003Cul>\u003Cli>Background Checked\u003C/li>\u003Cli>Drug Tested\u003C/li>\u003Cli>Marked Vehicles\u003C/li>\u003Cli>Wear Uniforms\u003C/li>\u003C/ul>","The company states that they pay the customer $5 per minute for every minute they are late, up to $300.",4.8,991,914,23,7,8,39,false,{"category_id":56,"display_name":57,"url_name":5,"friendly_name":57,"services_offered":58,"services_not_offered":34,"specializations":34,"minimum_job":34,"warranty":59,"license_number":42,"awards_certifications":34,"organizations":34,"company_history":43,"distinctions":60,"employee_information":45,"product_information":34,"additional_information":46,"areas_served":34,"short_desc":61,"best_pick_text":29,"review_summary":28,"phone":62,"phone_organic":34,"phone_ppc":34,"live_ppc_phone":34,"avg_rating":47,"review_count":48,"total_5_stars":49,"total_4_stars":50,"total_3_stars":51,"total_2_stars":52,"total_1_stars":53,"fsr_owners_managers":34,"fsr_products_services":34,"fsr_insurance":34,"fsr_warranties":34,"fsr_company_history":34,"fsr_awards_memberships":34,"availability":34,"fee_structure":34,"financing_available":54,"free_estimates":54,"satisfaction_guarantee":34},105,"Drain/Sewer Cleaning & Repair","\u003Cul>\u003Cli>Camera Inspection\u003C/li>\u003Cli>Sewer Replacement\u003C/li>\u003Cli>Sewer Cleaning Services\u003C/li>\u003Cli>Rodding Services\u003C/li>\u003Cli>Hydro-Jetting\u003C/li>\u003Cli>Excavation Services\u003C/li>\u003Cli>Root Removal\u003C/li>\u003C/ul>","\u003Cul>\u003Cli>2-year to 12-year parts and labor warranty depending on product and service\u003C/li>\u003C/ul>","\u003Cul>\u003Cli>Voted Best Plumber in Living Magazine from 2014-2020\u003C/li>\u003C/ul>","As a family-owned business, we value the relationship we have with our customers. We pioneered a new way of doing business that guarantees punctual service. 'If There's Any Delay, It's You We Pay!' Our goal is to deliver quality service and exceed your expectations: 100 percent satisfaction for every customer every time.\u003C/p>Benjamin Franklin Plumbing provides residential drain and sewer services, including rodding, camera inspections, sewer replacement, jetting, root removal, and excavation.","972-546-0194",[64],{"city_id":51,"display_name":8,"url_name":6,"state_code":16,"state_name":65},"Texas",[67,75,81,86,89,91,95,101,107,111,114,119,126,129,133,135,138,141,144,146,151,154,158,160,165,168,172,175,179,184,188,193,197,200,203,206,208,213,216,221,226,229,235,242,246,249,254,258,261,264,267,272,275,281,285,289,292,295,299,303,306,310,312,317,319,324,326,331,333,335,339,342,346,350,354,357,360,363,366,371,373,376,379,381,384,386,389,391,394,397,401,404,407,411,414],{"testimonial_id":68,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":19,"reviewer_name":70,"reviewer_city":71,"reviewer_state":16,"review_date":72,"verified":73,"pop_word_score":74,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105549",2,"Wes R.","The Colony","2021-09-26T00:00:00.000Z",0,-50,{"testimonial_id":76,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":19,"reviewer_name":78,"reviewer_city":79,"reviewer_state":16,"review_date":80,"verified":73,"pop_word_score":73,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105550",5,"Joseph C.","Garland","2021-09-04T00:00:00.000Z",{"testimonial_id":82,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":19,"reviewer_name":83,"reviewer_city":84,"reviewer_state":16,"review_date":85,"verified":73,"pop_word_score":73,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105551","Wayne S.","Plano","2021-09-03T00:00:00.000Z",{"testimonial_id":87,"contractor_id":11,"category_id":34,"city_id":34,"rating":88,"review_text":19,"reviewer_name":19,"reviewer_city":84,"reviewer_state":16,"review_date":85,"verified":73,"pop_word_score":73,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105552",4,{"testimonial_id":90,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":19,"reviewer_name":19,"reviewer_city":84,"reviewer_state":16,"review_date":85,"verified":73,"pop_word_score":73,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105553",{"testimonial_id":92,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":19,"reviewer_name":19,"reviewer_city":93,"reviewer_state":16,"review_date":94,"verified":73,"pop_word_score":73,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105554","Richardson","2021-08-31T00:00:00.000Z",{"testimonial_id":96,"contractor_id":11,"category_id":34,"city_id":34,"rating":97,"review_text":98,"reviewer_name":19,"reviewer_city":8,"reviewer_state":16,"review_date":99,"verified":73,"pop_word_score":100,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105522",3,"Not looking out for the customer.  I had an outdoor faucet that had a slow drip and just needed a new washer, but the plumber said that the only way he was allowed to fix it was to replace the entire faucet.  I ended up fixing it myself for under $2.00.","2021-08-25T00:00:00.000Z",-40,{"testimonial_id":102,"contractor_id":11,"category_id":34,"city_id":34,"rating":88,"review_text":103,"reviewer_name":104,"reviewer_city":8,"reviewer_state":16,"review_date":105,"verified":73,"pop_word_score":106,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105523","They are a premium provider and the costs will be higher than other plumbers but the quality of the service is very good","Ken C.","2021-08-24T00:00:00.000Z",-25,{"testimonial_id":108,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":19,"reviewer_name":109,"reviewer_city":110,"reviewer_state":16,"review_date":105,"verified":73,"pop_word_score":73,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105555","Amin B.","Carrollton",{"testimonial_id":112,"contractor_id":11,"category_id":34,"city_id":34,"rating":88,"review_text":19,"reviewer_name":113,"reviewer_city":8,"reviewer_state":16,"review_date":105,"verified":73,"pop_word_score":73,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105556","William P.",{"testimonial_id":115,"contractor_id":11,"category_id":34,"city_id":34,"rating":97,"review_text":116,"reviewer_name":117,"reviewer_city":84,"reviewer_state":16,"review_date":118,"verified":73,"pop_word_score":100,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105524","My only experience with Benjamin Franklin Plumbing was with an inspection of the plumbing my new house prior to purchasing. My plumber was punctual and friendly enough, however, my purpose for employing BFP was to find out what kind of pipes the house had since it is an older house. After what I recall was a good amount of time, checking what was assumed to be the cleanout, nothing was determined with the camera sent down that line. \n\nI later found what was the actual cleanout, and the plumber checked that and said that he was unable to check the pipes back towards the house, and could only access part way across the yard towards the city lines. He said that for an additional fee, he could check the plumbing from the rooftop to check for whether or not this house had previously replaced the plumbing. I did not follow him up onto the rooftop, but after a short while, he said that he was unable to determine if the house still had cast iron or PVC pipes.\n\nConsidering this was an inspection prior to purchasing the house for home purchase purposes and home insurance purposes, a nearly $400 bill and no information on what kind of plumbing the house had was not helpful at all. The service left me with little to no information I did not already know.","Hsihou F.","2021-08-21T00:00:00.000Z",{"testimonial_id":120,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":121,"reviewer_name":122,"reviewer_city":123,"reviewer_state":16,"review_date":124,"verified":73,"pop_word_score":125,"featured_review":125,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105525","We have used them 4 times in the last 2 years. They are wonderful.","Frankie B.","Wylie","2021-08-20T00:00:00.000Z",1,{"testimonial_id":127,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":19,"reviewer_name":19,"reviewer_city":128,"reviewer_state":16,"review_date":124,"verified":73,"pop_word_score":73,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105557","Westlake",{"testimonial_id":130,"contractor_id":11,"category_id":34,"city_id":34,"rating":88,"review_text":19,"reviewer_name":131,"reviewer_city":15,"reviewer_state":16,"review_date":132,"verified":73,"pop_word_score":73,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105558","Japad F.","2021-08-19T00:00:00.000Z",{"testimonial_id":134,"contractor_id":11,"category_id":34,"city_id":34,"rating":88,"review_text":19,"reviewer_name":19,"reviewer_city":15,"reviewer_state":16,"review_date":132,"verified":73,"pop_word_score":73,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105559",{"testimonial_id":136,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":19,"reviewer_name":19,"reviewer_city":137,"reviewer_state":16,"review_date":132,"verified":73,"pop_word_score":73,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105560","Melissa",{"testimonial_id":139,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":19,"reviewer_name":19,"reviewer_city":140,"reviewer_state":16,"review_date":132,"verified":73,"pop_word_score":73,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105561","Allen",{"testimonial_id":142,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":19,"reviewer_name":143,"reviewer_city":8,"reviewer_state":16,"review_date":132,"verified":73,"pop_word_score":73,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105562","Rose P.",{"testimonial_id":145,"contractor_id":11,"category_id":34,"city_id":34,"rating":88,"review_text":19,"reviewer_name":19,"reviewer_city":84,"reviewer_state":16,"review_date":132,"verified":73,"pop_word_score":73,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105563",{"testimonial_id":147,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":148,"reviewer_name":149,"reviewer_city":150,"reviewer_state":16,"review_date":132,"verified":73,"pop_word_score":69,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105526","They did a great job. Very professional and polite.","Scott L.","Little Elm",{"testimonial_id":152,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":153,"reviewer_name":19,"reviewer_city":15,"reviewer_state":16,"review_date":132,"verified":73,"pop_word_score":69,"featured_review":125,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105527","They did really great job in fixing the busted water pipes during the winter storm and fixed them very quickly. I would recommend them to anyone!",{"testimonial_id":155,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":19,"reviewer_name":19,"reviewer_city":156,"reviewer_state":16,"review_date":157,"verified":73,"pop_word_score":73,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105564","Roanoke","2021-08-15T00:00:00.000Z",{"testimonial_id":159,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":19,"reviewer_name":19,"reviewer_city":8,"reviewer_state":16,"review_date":157,"verified":73,"pop_word_score":73,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105565",{"testimonial_id":161,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":19,"reviewer_name":162,"reviewer_city":163,"reviewer_state":16,"review_date":164,"verified":73,"pop_word_score":73,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105566","Bill P.","Keller","2021-08-12T00:00:00.000Z",{"testimonial_id":166,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":19,"reviewer_name":167,"reviewer_city":84,"reviewer_state":16,"review_date":164,"verified":73,"pop_word_score":73,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105567","Adam S.",{"testimonial_id":169,"contractor_id":11,"category_id":34,"city_id":34,"rating":97,"review_text":19,"reviewer_name":170,"reviewer_city":84,"reviewer_state":16,"review_date":164,"verified":73,"pop_word_score":171,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105568","Syed A.",-15,{"testimonial_id":173,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":19,"reviewer_name":174,"reviewer_city":110,"reviewer_state":16,"review_date":164,"verified":73,"pop_word_score":73,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105569","Ramon N.",{"testimonial_id":176,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":177,"reviewer_name":19,"reviewer_city":140,"reviewer_state":16,"review_date":178,"verified":73,"pop_word_score":69,"featured_review":125,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105528","We thought for a long time we had a mold issue because of the smell on the second floor around the bathrooms and bedrooms.  Benjamin Franklin Plumbing (BFP) promptly told us that it was probably because the plumbing fixtures had not been run or used all summer.  Our plumber explained how we should run the water for a length of time every week to make sure there was enough water in the U-shaped pipe to keep the sewage smell from coming into our house.  Our plumber also helped us by showing us how to unplug a drain with a reshaped clothes hanger.  I'm very satisfied and we were greatly helped because Benjamin Franklin Plumbing was knowledgeable enough to know that it was not mold and knowledgeable enough to know where the smell was coming from and why.  On top of that, Benjamin Franklin Plumbing gave us a how-to about eliminating the smell by running the fixtures every week if not being used regularly.  I was very pleased with the amount of knowledge that Benjamin Franklin Plumbing had, which he shared with us.  And so far, all this was free.  We also bought two bottles of BioBen or Biological Drain and Septic System Treatment which should help the drains.","2020-11-04T00:00:00.000Z",{"testimonial_id":180,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":19,"reviewer_name":181,"reviewer_city":182,"reviewer_state":16,"review_date":183,"verified":73,"pop_word_score":73,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105570","Jack B.","Parker","2020-11-03T00:00:00.000Z",{"testimonial_id":185,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":186,"reviewer_name":19,"reviewer_city":123,"reviewer_state":16,"review_date":187,"verified":73,"pop_word_score":125,"featured_review":125,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105529","I have used several plumbers and Benjamin Franklin Plumbing I will use again.  They are the best.  They got the job done.  There were no musts and no fuss.","2020-10-21T00:00:00.000Z",{"testimonial_id":189,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":190,"reviewer_name":191,"reviewer_city":93,"reviewer_state":16,"review_date":192,"verified":73,"pop_word_score":73,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105530","All work is done correctly the first time.","Richard R.","2020-10-17T00:00:00.000Z",{"testimonial_id":194,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":195,"reviewer_name":196,"reviewer_city":84,"reviewer_state":16,"review_date":192,"verified":73,"pop_word_score":73,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105531","Benjamin Franklin Plumbing (DAL) came in a timely manner and did a good job.","Sam U.",{"testimonial_id":198,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":19,"reviewer_name":19,"reviewer_city":199,"reviewer_state":16,"review_date":192,"verified":73,"pop_word_score":73,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105571","Mckinney",{"testimonial_id":201,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":19,"reviewer_name":202,"reviewer_city":84,"reviewer_state":16,"review_date":192,"verified":73,"pop_word_score":73,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105572","Christopher R.",{"testimonial_id":204,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":19,"reviewer_name":205,"reviewer_city":84,"reviewer_state":16,"review_date":192,"verified":73,"pop_word_score":73,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105573","Joan E.",{"testimonial_id":207,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":19,"reviewer_name":19,"reviewer_city":15,"reviewer_state":16,"review_date":192,"verified":73,"pop_word_score":73,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105574",{"testimonial_id":209,"contractor_id":11,"category_id":34,"city_id":34,"rating":77,"review_text":210,"reviewer_name":211,"reviewer_city":84,"reviewer_state":16,"review_date":212,"verified":73,"pop_word_score":125,"featured_review":73,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"105532","Prompt, courteous, professional service. 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Ben showed up and saved my family and I a large water bill as we were about to leave on a trip.  He was done within a few hours and was kind enough to match the fixtures on the sink and even though had a new shower nozzle, he kindly installed the older one that is preferred by my family.  He was very professional, explained all his work and cleaned up better than he found the work site.  Ben is an excellent service provider and I hope he is awarded a holiday bonus for the exceptional work done.","en",{"text":837,"languageCode":838},{"displayName":841,"uri":842,"photoUri":843},"Zac Tyson","https://www.google.com/maps/contrib/102944654780769128196/reviews","https://lh3.googleusercontent.com/a-/ALV-UjWuUTdkLwd573JrceI_aE3B0VnGxIw7hfaTsppAs0oi_pNnIeKG=s128-c0x00000000-cc-rp-mo","4 months ago","2025-12-19T23:20:12.836869460Z",{"name":847,"rating":77,"text":848,"originalText":850,"authorAttribution":851,"relativePublishTimeDescription":855,"publishTime":856},"places/ChIJoRsmVCAZTIYRkgdX_aCOqos/reviews/Ci9DQUlRQUNvZENodHljRjlvT2kxdE4yRkJOWFJuVG1OUGIwMXlkR0ZpT0VzeE5YYxAB",{"text":849,"languageCode":838},"I’d give more stars if I could. We’ve been customers for more than ten years and they have always been great but this most recent service call was somehow even better. Matthew was conscientious and really listened to what the issue was. He had thoughtful ideas of how to fix the issue, not just “replace parts until something fixes the problem”. Rare these days. Almost as good was the office finding a way to get us a same-day service call the day before the ice storm hit.",{"text":849,"languageCode":838},{"displayName":852,"uri":853,"photoUri":854},"Eric","https://www.google.com/maps/contrib/117294889527511804441/reviews","https://lh3.googleusercontent.com/a/ACg8ocKa4Kd8xC5sIVTD1O0bMeZYPZSE4Dl4HkaX1NxvnV3zXYvLkw=s128-c0x00000000-cc-rp-mo-ba2","3 months ago","2026-01-28T20:58:38.368713276Z",{"name":858,"rating":77,"text":859,"originalText":861,"authorAttribution":862,"relativePublishTimeDescription":855,"publishTime":866},"places/ChIJoRsmVCAZTIYRkgdX_aCOqos/reviews/Ci9DQUlRQUNvZENodHljRjlvT2tSTVltNVRRMnBrZVUxdFgya3ROakpTVDB4WFptYxAB",{"text":860,"languageCode":838},"Cody at Ben Franklin Plumbing did an excellent job helping us with replacements for our external faucet, and internal toilet and sink. He checked our grey water drainage to get a clearer picture of drainage issues. His hardware recommendations were well researched and opted for the 7-yr warranty on the toilet install. Previously, we accepted a BFP warranted water heater install and had excellent results. Cody said, “You let us do the warranty install, and you will never have to worry about it.” We had a great experience! We highly recommend. —Greg in Garland TX",{"text":860,"languageCode":838},{"displayName":863,"uri":864,"photoUri":865},"Greg Rhine","https://www.google.com/maps/contrib/103185999807731154258/reviews","https://lh3.googleusercontent.com/a/ACg8ocIFXXpfSv4ubodTXpDbl4e5ycB7X07wP2oxzOjbOcM81QBEVbQ=s128-c0x00000000-cc-rp-mo","2026-01-24T20:23:00.485388803Z",{"name":868,"rating":77,"text":869,"originalText":871,"authorAttribution":872,"relativePublishTimeDescription":855,"publishTime":876},"places/ChIJoRsmVCAZTIYRkgdX_aCOqos/reviews/Ci9DQUlRQUNvZENodHljRjlvT25wTU1VVlNVRVYzTVRSVU5GVk5TVEI1TFZsemFWRRAB",{"text":870,"languageCode":838},"This was an emergency outdoor spigot issue in the hard freeze. James was very pleasant and willing to explain things so that I understood. He wound up doing a bit more work than I had originally reported and I was thrilled he could fit the other work in. He was patient with me until all was in working order and promised to come back if anything was even slightly out of whack, especially with the comfort system installation – which it wasn't. I am definitely a happy customer now with my spigot shutting off and practically instant hot water out of my faucets. 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Ben Franklin team came highly recommended and Mike explained exactly what i was paying for and why.  The work is warrantied and i felt i got good service hence this review.",{"text":880,"languageCode":838},{"displayName":883,"uri":884,"photoUri":885},"Simon Webster","https://www.google.com/maps/contrib/103993885765871966849/reviews","https://lh3.googleusercontent.com/a-/ALV-UjWPBn5pfKj5H0BKyaZMlTZfoy31lvqqSgkA2LKPI-o7a9oHqKw=s128-c0x00000000-cc-rp-mo","8 months ago","2025-09-11T16:37:12.567721269Z",2697]