Flood Department
2nd year as a Best Pick
certified company
A
rated
Based on 164 reviews
Our Certification Process
Best Pick Guarantee
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
2nd year as a Best Pick Call
"At Flood Department, after-hours calls are always answered by an owner or manager. Our employees will treat your home with respect and care as they use our state-of-the-art equipment to evaluate, mitigate, and remediate your property."

Ken Braden | CEO
Company Information
Services Offered
Flood Department provides disaster recovery services, including sewage, smoke, and trauma cleanup; water and flood damage remediation; and mold removal. The company offers emergency water removal and water dry-out services 24 hours a day, 7 days a week.
Warranty
All performed work is guaranteed.
Company History
The company was started in 2001.
Distinctions
Flood Department is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) as a Commercial Drying Specialist. The company also holds IICRC certifications in fire and smoke restoration, water damage restoration, and carpet repair and reinstallation.
Employee Information
Technicians wear uniforms and are subject to background checks and drug testing.
Additional Information
The company bills homeowners' insurance providers directly when applicable.
Licenses
MHIC #129643
Areas Served
Montgomery, Howard, Anne Arundel, Prince George's
A selection of 164 homeowner reviews:
“Flood Department was great. The guys that were assigned to us were very capable. They just came in and handled things—I didn't have to tell them anything. They were nice and competent, and it worked out well. I was very happy with Flood Department. I'd give them an A.”
“They were efficient, and they treated me like I mattered. I was dealing with a lot of terrible things, and they were respectful of my stuff and my time. They were careful and caring. They earned an A from me.”
“We're satisfied with the work they did. We had a pipe burst, and they sucked out the water and took out the carpet. They were very thorough and very clean. They were excellent.”
“I had some flood damage in my home, and they were very prompt. They took all the wet drywall and flooring out—A.”
“It was excellent work, no complaints, and I'd definitely recommend them.”
“It was excellent. I had no complaints. I'd recommend them.”
“It was excellent worth with no complaints whatsoever. I would recommend them.”
“I'd give them an A+ grade.”
“No complaints.”
“It was fine.”
“I would recommend them.”
“I liked their promptness—they were very prompt. I had some flood damage in my home, and I think they were the same company that came and took all the wet drywall and the flooring out. The insurance company chose Flood Department for me. I'd rate them as an A.”
“They got the job done, and they were pretty clean about it. Overall, it was a good experience. I had two inches or more of water in my condo, and Flood Department got rid of it. They ripped out the carpet as well. They have an A in my book.”
“Flood Department's people were good. They were quick and efficient, and I had no issues and no concerns. There was a flood in the basement, and they cleaned it up. I chose them because of my insurance company. I'd call them an A.”
“They seemed confident, efficient, and quick. They came in and did what they had to do. I had a leak, and they brought some stuff to dry it out, like fans. They did A-rate work.”
“I had a flood in my house, and they came in and did the flood mitigation on behalf of the insurance company. As far as I know, they did it quickly and efficiently. Flood Department dropped their stuff off, did the flood mitigation, and came back a few days later to pick up their stuff. They did their job. I'd give them an A.”
“I liked everything about Flood Department, including that they came out right away and knew exactly what they were going to do. They put some fans and dehumidifiers in the hallway and in my foyer after we had a flood. They deserve an A.”
“I appreciated that the people from Flood Department were efficient and well mannered and that they cleaned up behind themselves. I had a house fire, and they cleared out all of the debris and all the mold. They emptied the kitchen and did everything they had to do to set the stage for a contractor to rebuild it. They did everything well. I'd give them an A. They did good work, and I have no complaints.”
“Flood Department was really professional, and I rate them highly. My basement flooded, and they knew what they were doing. They get an A grade in my book.”
“I liked that Flood Department came in and did the work. They were very thorough and very clean—they cleaned up behind themselves. We're satisfied with the work they did. We had a pipe that burst, and they sucked out the water and took out the carpet. They were excellent.”
“They were professional and clean, and they did the job. They did a bathroom remodel after I had flooding problems. The job took a couple of days. I chose them over a different company because they were recommended to me. It's an A grade from me.”
“Flood Department was clean and thorough. They started the job promptly, and they came to get their equipment when they were done. They did remediation for me on three levels. I'd give Flood Department an A.”
“I liked their promptness—they were very prompt. I had some flood damage in my home, and I think they were the same company that came and took all the wet drywall and the flooring out. The insurance company chose Flood Department for me. I'd rate them as an A.”
“They were efficient, and they were there when they said they were going to be there. They treated me like I mattered. They were just appropriate. I was dealing with a lot of terrible things, and they were respectful of my stuff and my time. I had a pipe burst in my house, and it flooded my kitchen and poured into my basement. There was a lot of damage. Flood Department came right away and pulled things out. I needed a storage unit to get stuff out of my house, and they were efficient, careful, and caring about getting the stuff out and putting it away. They earned an A from me.”
“They were very helpful. They returned all their phone calls. They did what they promised. They came in and took out all the wet materials that were damaged due to smoke—they came in to do smoke repair. I'd give them an A.”
“They were good. They came the same day I called, and they kept coming in and out of the house for three or four days. They dried everything out. They did very good work. The hot water heater overflowed, and they had to take carpet up, take the padding out, and dry some walls out. I'd give them an A.”
“I definitely had a good experience with Flood Department. They were fast, and they knew what they were doing. I had a flood after a sump pump failure, and there were a couple of inches of water in the basement. Flood Department came in and put the machines down there to get it dried up. They helped me clean everything out, and they made sure everything was good. They're an A.”
“They got the job done, and they were pretty clean about it. Overall, it was a good experience. I had two inches or more of water in my condo, and Flood Department got rid of it. They ripped out the carpet as well. They have an A in my book.”
“Flood Department's people were good. They were quick and efficient, and I had no issues and no concerns. There was a flood in the basement, and they cleaned it up. I'd call them an A.”