Closets by Design
7th year as a Best Pick
certified company
A
rated
Based on 351 reviews
Our Certification Process
Best Pick Guarantee
Verified General Liability Ins.
7th year as a Best Pick Call
"Our design consultants are given extensive training and support, and our installers are the best in the business. We strive to do the best we can each and every day, and we design with the customer's best interest in mind. We are vested in your satisfaction."

Lisa Greenup | Vice President
Company Information
Services Offered
Closets by Design offers organizational products and consultation services for residential and commercial clients. The company sells and installs custom closets, garage cabinets, and home office organizational systems as well as organizers for laundry rooms and pantries.
Warranty
Closets by Design warrants all furnished materials and workmanship with normal household use for the life of the product. This includes all necessary repairs and replacements at no charge, but it does not include cash refunds.
Company History
Husband-and-wife team Bryan and Lisa Greenup own the company, and they each have over 17 years of industry experience.
Employee Information
Employees wear uniforms and drive marked vehicles. Closets by Design does not use subcontractors.
Areas Served
Plano/Frisco/Allen/McKinney, Greater Dallas, North Dallas, Southlake/Grapevine/Colleyville, Flower Mound/Lewisville/Highland Village
A selection of 351 homeowner reviews:
“I love everything. I love the design, and they're fabulous shelves. I may have them do my garage. It was excellent. I'd absolutely recommend them.”
“It was closet work, and our designer was great. She was very personable; she was awesome. The installers were great too—very professional and all very nice. They're an A+.”
“Everything was great. We love it—it was good. All across the board, it was excellent.”
“They put a closet cabinet in the garage, and they also worked on my closets in my house. The lady that came to do the measurements was very pleasant, professional, and friendly. She explained everything exactly to me. They get an A+. The quality is great, and I'd recommend them.”
“They did a master closet. The quality, the appearance, the look—it's all great. I love it. I'd give them an A+ grade. Pretty much no complaints. I'm very happy.”
“They did an OK job; it was fine. It was excellent with no complaints. I'd be likely to recommend them.”
“All across the board it was excellent with no complaints. I'd be likely to recommend them to a friend.”
“They did work in the garage. They were very courteous. They came when they said they were going to come, and the work took what they said they were going to take. I'd give them an A rating. I'm extremely likely to recommend them.”
“It was months ago. They did work in the garage. It was made lovely. They were clean and efficient. I'd give them an A.”
“They did work in the closet. Everything was excellent with no complaints. I'd be likely to recommend them to a friend.”
“It was excellent with no complaints. I would recommend them.”
“They're fine. They did work in a closet, the master bedroom. We'd had them before at other houses so it wasn't anything extraordinary. They did what we asked them to do, it looks great, and it's very workable. They get an A from me.”
“They designed and installed a closet. It was really easy to do business with them. They were efficient. The woman came, drew the layout, and ordered it in one week. I'd give them an A. I would be highly likely to recommend them.”
“It was excellent with no complaints across the board. I'd be absolutely likely to recommend them.”
“They did work and installed it in July. We love it. No problems, no complaints, and it worked out great. We're very likely to recommend them.”
“They did the master closet for us. I liked the design, the layouts overall, and he did a walk in and out. I'd give them an A+ grade.”
“They built me a closet. They turned my bedroom into a closet. The people were really nice and very accommodating. I would give them A+'s all the way through. I'm very likely to recommend them, I've actually recommended them.”
“They did the closet. I liked their organization and the detail from the person that came out originally to design the closet; she did a great job with the design. It has been more organized now. I'd give them an A+, they were really nice. Everything was nice with the work. Everything was great after they left. I've already recommended them.”
“I did a garage cabinet and the den—a study area. I give them an A+.”
“Great customer service and they did a great job. They cleaned up behind each other and it was very neat. They took down a shelf in a bedroom closet and put in another one. I'd give them an A+ grade.”
“Fast installation and good customer service, as far as the rep goes. They did the master closet. I guess I'd rate them an A+.”
“I put in cabinets in my bedroom along one wall. I put a murphy bed in and they built around that, so they did a great job. I think that the handyman knew what he was doing, and he was professional. That was important. As well as the salesperson, which I can't think of her name right now, was a good person. I enjoyed her too. I think everybody that came in was professional and did their job. It was comfortable. It was done when they said it was going to be done. It's all an A. I already have recommended them.”
“They did closets. I liked the organization of them. They get an A from me.”
“It was a garage. They did a very good job. I'd give them an A. The quality of work and customer service were very good.”
“I'm very happy with my closet and they did such a great job. I need to get them back for more. They did three closets for us. My next thing is getting something done in the laundry room and garage. One thing that my husband and I both noticed: they came in and knew what they were doing. They were very tidy, neat, and they cleaned up after themselves. It was overall a great experience. I've been telling all my friends about it, so it was really good. They had the measurements down; they knew everything. I'd definitely give them an A. I didn't even have to think about it. Their quality of work is very good. We've used it for quite a while now and everything is working well the way it's supposed to work. We have had no problems whatsoever. My only problem is that I need a bigger closet. They were quiet and very neat in their work. They came and went, except for my having a new closet, you'd never knew they were there because they cleaned up so good after themselves.”
“It was work in the garage. They were very courteous and clean. They did a very clean job. They were very polite. I had no issues actually at all. They deserve an A.”
“It was a positive experience.”
“We did the garage and the closets. Everybody was really nice. Danielle was nice, and the guy that did the closet was really, really nice. Really helpful and he helped me with some things, so he was really nice. I'd give them an A grade. I've used them before.”
“It was a closet. I liked the options; they had a lot of modular little pieces that you could put together pretty flexibly to do whatever you wanted. I liked that. The work was good. They get an A from me.”
“We used them for the closet. Originally, I was going to have a full system put in here, and I already had a partial system. I thought she really worked with me because we ended up doing a partial. It worked out fine because I really didn't need the rest of it done. So she really worked with me as far as what I really needed and wanted instead of what she could sell me. I'd give them an A rating.”
“They did a good job. They redid a closet in our house. They were prompt and responsive. They listened to what we were looking for, and customized the product based on what we told. They were pretty up front with everything. They did a great job, no complaints.”
“They did a great job. They did a custom closet. I liked the upfront work on the closet design. I'd give them an A.”
“We made a bookcase. The designer person was really nice. I'd give them an A-.”
“They did a closet design for me, and they also built an office wall desk. I liked everything. They did exactly what we wanted and they did it well. The colors we wanted, the design that we wanted, how it fits the closet, how it looks, the wood that we wanted—everything. I already recommended them.”
“They did a complete master closet. I liked the overall end product. I thought the overall experience was well from the person we met from layout and design to the guy that installed it. Overall, we were really happy. They get an A from me.”
“They did the closet and the dressing area. They made use of the space that I have very efficiently. I'd give them an A. They were fine. They came in, took out the closet, the dressing vanity, and put the new one in. The quality of work and customer service were very good. I would recommend them.”
“They did our master bedroom closet. I liked that they could customize it to what we wanted. Because we had taken everything out of our closet. It was completely empty, no shelves, no hanging space—anything. So we went in with them and had to plan and they helped us sort that. I'd definitely give them an A.”
“It was fine. I liked their service, I enjoyed it. It was very good.”
“They did work in the closet and garage. I used them in California too. I'd give them an A.”
“In general, the experience was good. They made a closet for my and my son's room. I think I would give them an A.”
“It was good. They came in and did what they said. They put in a custom closet. I'd give them an A, so they did good.”
“They did closets in the garage. It was definitely a positive experience.”
“They were extremely courteous, efficient, and on time. They finished the job, and it turned out perfect for me. They built a chest with drawers and side panels and then an additional bookcase up to the ceiling on top of that. The customer service was great. I never had to call them back for any problems. If a friend or neighbor asked about the company, I would definitely tell them that they need to give them a call. I'd rate them A+.”
“I had a very positive experience with them. I liked the whole process. Basically, they came in and gave me an estimate. The guys came in, put it together, and were gone. It was great. They built closets in my garage. The customer service was excellent. I never had to call them back for any issues after the work was done. If a friend or neighbor asked about the company, I would recommend them highly. In fact, I expect to be calling them back to add some more cabinets this summer. I'd rate them A+.”
“They did a wonderful job. First of all, their design was great. They did our master closet, and they did a bedroom closet upstairs. They were on time, they delivered exactly what they said they were going to deliver, and they were very neat and clean in dismantling and installing. The design was exactly what we were looking for too. When we bought the house, we wanted the master closet, and we finally pulled the trigger on it. Then the designer came out, and she was awesome. She came up with a nice design, and we did the project. I've already told my friends and family about the company. My brother is thinking about doing it. He only lives about ten miles away, and I gave him the sales woman's name at the time and told him to give her a call when he's ready, and she would come out and design his closet for him. I'd give them an A+.”
“The sales rep that came out—everything that she did was spot-on, and there were no surprises when it arrived. In fact, when it arrived, there were some things that we hadn't thought about, but they took care of them at no extra charge for it. There were three shelves, and I needed some wires run behind some shelves. We did two of them, but we forgot the other three, so they actually cut those notches out of the back of the shelves for us at no charge. The customer service was perfect. They would be an A+ in my mind.”
“They came in, drew the changes, did them, and cleaned up after themselves. We had three closets looked at and changed. The customer service was wonderful. If a friend or neighbor asked about the company, I would highly recommend them. I'd rate them A.”
“They were quick, friendly, and did exactly what they said they were going to do for what we agreed upon. The product looked nice. They built a pantry in the kitchen. The customer service was wonderful. I never had to call them back for any issues. If a friend or neighbor asked about the company, I would tell them to use them. Lots of them have commented on how nice the pantry turned out. I'd give them an A+.”
“From the salesperson all the way down to the installers, they were very courteous, very helpful, and they helped me see what I needed. I first heard about the company through a friend of mine. I never had to call them back for any issues. If a friend or neighbor asked about the company, I would say that it is an excellent company to do business with and very professional. The quality of work was excellent. The material that was used was excellent, so I really do appreciate what they presented to us. They'd get an A+ from me.”
“They were efficient, did their job, and left. They redid our closets. The customer service was perfect. If a friend or neighbor asked about the company, I would recommend them. We'd used them twice before, so we were happy with them. I'd rate them A+.”
“They've done several jobs for me. I like their quality, and their installation people are really superior. I've been very pleased with them. I just had two master closets totally redone. I would absolutely recommend them. I'd grade them A+.”
“They installed a number of shelves and drawers in my master bedroom closet. First of all, they came in and did a nice job on the design. Then they installed it with no trouble, and I love it. It just made my whole organization so much easier. I can't believe it. We had a designer who came in, and she gave us a strong recommendation to have that company come in and take a look, so we used them. I'd give them A+ with no problem.”
“They did a good job. They were quick and on time. They did my master closet. The customer service was good. I didn't have to call them back for any issues or anything like that. If a friend or neighbor asked about the company, I would rate them highly. I'd grade them an A.”
“They did really good work. They got in and got out in the time frame they said they would. They installed a closet. The customer service was fantastic. I didn't have any problems. If a friend or neighbor asked about the company, I would give them rave reviews. Actually, I did tell a friend about them, and she got a closet as well. I'd definitely give them an A.”
“The sales team, engineering team, manufacturing, and everything were just wonderful. If a friend or neighbor asked about the company, I would say they're definitely worth doing business with. They'd get an A.”
“They did some work for us. I liked the installation and the quality of the product that they did. They just did a total installation of a closet system with some drawers and shoe racks and a little bit of everything. The customer service was very good. If a friend or neighbor asked about the company, we would highly recommend them. We'd give them an A.”
“We had no problems with them. Everything went as ordered. They were efficient. They're good closets, and they work well. They're satisfactory in their aesthetic, so they just do everything we want them to do. They just put in a ten-foot closet, eight by nine feet. The customer service was perfect, and I never had to call them back for any issues after the work was done. I'd rate them A.”
“They built a wardrobe. If a friend were to ask me about the company, I would tell them that I think their finished work was excellent, and they were very professional and courteous. They came in and prepped everything, all the workspaces, and I would definitely recommend them. There was a design process, and their representative was very responsive. They were one of two of the more-named companies. I'd give them an A.”
“I'm very happy with them. They just came in about a year ago and did a good job. It was an excellent job. They're an A.”
“They did exactly what I asked them to do. They organized my garage. I'd used them in my old house, so I used them again at the new house, so I guess I would be a repeat customer. I'd rate them A+.”
“I liked that the lady that came measured all my clothes and got to it. She knew exactly what I needed. They did a whole wall of closet and the drawers. The customer service was really good. I never had to call them back for any issues. Actually, I already referred somebody else to them. I'd rate them A+.”
“They do good work. They did quality work for me. They were great. The quality was really good. They were on time and got through with the work in the time that they said they were going to. The consultants were good. I had no problems at all. If I were rating them, I would give them an A+.”
“I had a very good experience with them. They were able to give us the design we wanted, they delivered the product in the time they said they would, everyone was very professional, and the job was very well done. They put some shelving and cabinets in our garage. At the time, everything we've ever dealt with them on was very good. I think they deserve A+.”
“They did a very good job. They were neat, professional, and did a good job. They built me some cabinets or closets out in the garage. I'd give them an A+. I have no complaints. I thought they did a good job.”
“They redid my interior closets. I liked the representative and sales associate, Kathy. She was very responsive, she would come on weekends if she needed to, and she was very careful in her suggestions for design. She really took into account a lot of things. They'd get an A+.”
“I liked the end results. They fixed my closet and made me a new closet. Everything went well. I did not have to call them back for any issues about anything. My wife found the company. If a friend or neighbor asked about the company, I would definitely recommend them. I'd give them an A.”
“I've actually used them twice. Once was in a home I no longer own, and it was more extensive. We had the garage and garage floor, and then a bedroom closet, master closet, wine closet and hall closet. For the house I'm in right now, we had the floor put in in the garage. The closets had already been done. It was a very positive experience. If a friend or neighbor asked about the company, I would be very positive. I think a lot of it has to do with the representative that you're dealing with. I dealt with two different ones, and both of them were very competent, but you still have to click. It's a very personal thing. You have to click with them and feel that they know what they're doing, and both times for me it was a positive experience, but it's hard to judge a company. It's collaterally important. It's most important to have the person there because all this stuff is pretty much the same. It's the person. I'd rate them A.”
“Everything was great. Customer service was good. The quality of the product was good. They installed three closets and a pantry. There were no issues with the work after they were done, and I didn't have to call them back for anything. If a friend or neighbor asked about the company, I would say they do great work. I'd grade them an A.”
“They did a very nice job, and they did it when they said it was going to be done. They were finished on time, and it looks very nice. They did a rental house for me. They did the entire house bedroom closets and redid everything in all three bedrooms. If a friend or neighbor asked about the company, I would recommend them. I'd give them an A. They did fine.”
“They were thorough, they were on time, and they met all their commitments. They put in a whole new closet for us. The only reason I had to call them back was to get some more things, but no issues. If a friend or neighbor asked about the company, I would recommend them. They'd get an A.”
“They were the first ones that responded to me, and it didn't take them long to respond back. They were efficient and gave me a good design. The install didn't take long. They tore out the shelves in my closet and put in new shelves and drawers. They created more space in the cabinets. The customer service was great. If a friend or neighbor asked about the company, I would recommend them. I'd rate them A.”
“I liked the design and then the work they did in terms of the professional way the craftsman installed it. I did a few closets—some walk-in closets and some closets in my bedroom. The customer service was a good experience. I think A is good for them.”
“They did what I asked them to do. I threw out a design, and they did a build-out of a special cabinetry area in a bedroom closet to match the rest of the ones that were done by the previous owners. The customer service was very good. The gentlemen who did the installation were very courteous and good at what they did. If a friend or neighbor asked about the company, I would recommend them. I'd give them an A.”
“They were pretty good. They ran everything by me several times, and they went out of their way to accommodate my schedule when they would actually come to do the install. I did make a few changes during the course of the project, and they were very accommodating. They did a master closet and a kitchen pantry. I had to call them back because there was something on the tie racks, but they sent somebody back out and fixed it like a week later. It was no problem. If a friend or neighbor asked about the company, I would say they are great, and I'd definitely recommend them. They deserve an A.”
“It was OK. It hasn't even been one year, and it's still doing OK. We aren't having any problems. If a friend or neighbor asked about the company, I would tell them they did a good job. It was a good job for me with no problem.”
“They put in a bookcase. They put shelves in a closet that didn't have a door. I wanted bookshelves. They came back when they had the shelves not placed right. They came back and fixed them. I'm pleased with them. I'd rate them A.”
“I liked the product. They did my closet. The customer service was good. I never had to call them back for any issues or anything. I liked them. I'd give them an A.”
“They were great. The representative came out, and she took lots of time. We designed exactly what I needed for my space and my needs, and they were just really flexible and helpful. It was a great experience. I closed in a previous room, and we turned it into a large walk-in closet. There was a problem with one of the drawers at installation, and they ordered a new one, brought it out as soon as it came in, and installed it. Even though there was little bit of an issue, they were great with service. They were real prompt, so it really wasn't a problem. If a friend or neighbor asked about the company, I would say they were great, call them, and use them. They'd get an A.”
“They did a good job, and they were on time. They built me a bookcase. They're an A company.”
“I liked the salesperson. Their quality of work was good. They redid our closets. The customer service was very good. I never really had to call them back for any issues. I would recommend them. I'd give them an A.”
“Closets by Design was fabulous from beginning to end. The representative that met with us was extremely knowledgeable and personable. She helped us make choices that we were ultimately pleased with, and then the people who came to install did an awesome job. They didn't even get out of my neighborhood before I called their office to tell them how much I appreciated them. I would highly recommend them. They're A+.”
“I thought their work was very well done, and their service was exceptional. The sales agent did a fantastic job, and the installation crew was very good. I had cabinets installed in several areas of my home. They did a prior job for me ten years ago, and they were outstanding then as well. I'd give them an A+.”
“I had a great experience. They made my husband's office into a walk-in closet, and they did a super job. They were top-notch.”
“Closets by Design was good. We liked the product. It turned out really nice. The workers worked really, really hard—they never messed around. They got in and did their job, they did a really good job, and they cleaned up after themselves when they were done. They also did my mom and dad's house next door, and my mom and dad are super thrilled about that, too. When they came over, the lady that was there was really awesome, so we really liked them. We highly recommend them. I think they were excellent. They were really, really good, so I would give them an A.”
“The saleslady from Closets by Design was excellent. They let me pay out the installation over a couple of months—they gave me a year, and then as soon as I called, they installed within two weeks. It was at Christmas, a time when they're pretty busy. I am able to utilize more of my closet than I was before. I'm going to sell my house in a few more years, and I wanted to add something to the house that I thought people would treasure when they bought it, so I made an unusually large closet. It made the best sense to make that kind of investment in the house because I thought I could get it back when selling the house—it truly is very elegant and very lovely. The other closets are incredibly small. They're in children's rooms, and they might be maybe two feet by six at the most. They're really just typical carved-out kids' closets, but the large one was unusually large—it could have been a bedroom, it's so large. It didn't have any fixture units, so we added those. The technician took everything when he cleaned up. I'd grade them an A+.”
“We really enjoyed the salesperson from Closets by Design. She was very good, and she was very knowledgeable as well. She was able to make some recommendations to us in terms of what we wanted to do and what was the best approach to take. The quality of their product is excellent, and we're very happy with everything that Closets by Design did. I feel we can absolutely utilize the space better now, and our garage looks so much better. I would give them an A+.”
“Closets by Design completed work for me. They took out my existing shelf and the poles that were between the shelves, and they inserted an entire cubbyhole system—a whole bunch of little cubby areas for folded clothes and slanted shelves for hats. It's gorgeous. It's beautiful. I liked the fact that the woman who initially came out listened to my exact needs, and she wasn't trying to pressure me into other stuff. Once she got a look at the rest of my closet, she gave ideas, of course, but she wasn't pushing anything. She knew exactly what my budget was, which was the whole reason why she was there, and she wasn't pushing other information on me. She just said, 'Here's what you could do, but we'll keep what you're wanting.' I liked that nonpressure, nonpushy aspect of it all. The technicians were very courteous and very professional, and they cleaned up after themselves when they were done. They've earned an A.”
“I referred one of my friends to Closets by Design. I liked the customer service and the patience that they showed us throughout the design process while we were picking selections and all of that. I liked their overall patience. The installation was done very timely, appropriately scheduled, and appropriately timed. They did the job when they said they were going to start and when they were going to end; it was overall a positive response. It was positive enough for me to refer my best friend to them. They did three closets for us—one master and two secondary bedrooms. We can absolutely utilize the space in the closets better than before. We didn't have to do anything as far as cleaning up. They're an A+.”
“Closets by Design has done work for me in the past. It was very good. I liked the end product and the craftsman they sent out to do the work. He was very thorough, and he was a nice guy. They built me a wall bookshelf. It's exactly what we needed. It was good craftsmanship, it's sturdy, and it's beautiful. They gave me what I wanted, and I appreciated that. We just happened to call them, so they sent somebody out and gave us an estimate, and that was it; we went with them after that. They gave me good service, and I'm pleased that they did. I would rate them A+.”
“My experience with Closets by Design was quick and painless. They came in, took out my closet, and put it back all in one day. It was out and back in, and I was very impressed. It looks really great. They were very efficient. I would use them again for sure. They're an A+.”
“We really like what Closets by Design did. They redid our master bedroom closet, and they also put cabinets in my laundry room. I thought the quality of the work was A+. The technicians were wonderful. I would use them again, and I'd give them an A+.”
“I would give Closets by Design an A grade. I would highly recommend them.”
“Closets by Design redid part of my closet storage. I chose them based on a recommendation from a neighbor of mine who is a good friend—they had done her closet. The workers were fast and awesome. They were very good, had great ideas, made great use of space, gave recommendations, and didn't try and upsell me something that I didn't need. I would give them an A rating.”
“Closets by Design did an excellent job, and I'm happy with everything that they did.”
“They redid our closet, and I was really happy with the end result. They gave me an estimated time of what would happen and when it would happen, and they fulfilled all of that, so there were no surprises. This was my first occasion to use them, and they're absolutely the type of company that I would use again. I would rate them an A+.”
“Closets by Design designed a closet for me, and they did a good job. The work has held up very good since then. They cleaned up after themselves, and their customer service was OK. I would use them again. They're an A+.”
“Closets by Design did a good job. They rebuilt my closet with the design I wanted, showed up when they said they would, and finished it on time. The quality of their work has held up well. Everything's been good. The technicians were good—they were hardworking. I'd give them an A+.”
“I thought the work Closets by Design did for me was good. They had really friendly people for me to work with. They built me a closet. That was the first time that I had them do work for me. I'd rate them an A+.”
“Closets by Design did some work for me. They did a good job—very efficient. They designed my kids' closets. We have a Jack and Jill setup, so they put shelves and drawers and stuff inside the closet. The designer was very good. They were in and out in about an hour and a half. We also had some work done about seven or eight years ago—they installed a wall unit. That went well, also. I would give them an A+.”
“I had a good experience with Closets by Design. They finished the job the way they said they would, and it was like what they told me. They had to change the columns a little bit, but they were able to fix that on the same day, and they came back and finished the job on the same day as well, so I'm satisfied with the job that they did. They did three full-length garage closets. I am able to utilize the space a lot better than I was before. We were excited after they put up the cabinets because we don't have that much space in the garage; we have two cars in it, and we have a lot of tools. With regard to keeping the garage clean, it's really going to be helpful. After the job was done, the cleanup was like nothing happened. It was very clean. They're A+.”