Closets by Design
7th year as a Best Pick
certified company
A
rated
Based on 351 reviews
Our Certification Process
Best Pick Guarantee
Verified General Liability Ins.
7th year as a Best Pick Call
"Our design consultants are given extensive training and support, and our installers are the best in the business. We strive to do the best we can each and every day, and we design with the customer's best interest in mind. We are vested in your satisfaction."

Lisa Greenup | Vice President
Company Information
Services Offered
Closets by Design offers organizational products and consultation services for residential and commercial clients. The company sells and installs custom closets, garage cabinets, and home office organizational systems as well as organizers for laundry rooms and pantries.
Warranty
Closets by Design warrants all furnished materials and workmanship with normal household use for the life of the product. This includes all necessary repairs and replacements at no charge, but it does not include cash refunds.
Company History
Husband-and-wife team Bryan and Lisa Greenup own the company, and they each have over 17 years of industry experience.
Employee Information
Employees wear uniforms and drive marked vehicles. Closets by Design does not use subcontractors.
Areas Served
Plano/Frisco/Allen/McKinney, Greater Dallas, North Dallas, Southlake/Grapevine/Colleyville, Flower Mound/Lewisville/Highland Village
A selection of 351 homeowner reviews:
“I love everything. I love the design, and they're fabulous shelves. I may have them do my garage. It was excellent. I'd absolutely recommend them.”
“It was closet work, and our designer was great. She was very personable; she was awesome. The installers were great too—very professional and all very nice. They're an A+.”
“Everything was great. We love it—it was good. All across the board, it was excellent.”
“They put a closet cabinet in the garage, and they also worked on my closets in my house. The lady that came to do the measurements was very pleasant, professional, and friendly. She explained everything exactly to me. They get an A+. The quality is great, and I'd recommend them.”
“They did a master closet. The quality, the appearance, the look—it's all great. I love it. I'd give them an A+ grade. Pretty much no complaints. I'm very happy.”
“They did an OK job; it was fine. It was excellent with no complaints. I'd be likely to recommend them.”
“All across the board it was excellent with no complaints. I'd be likely to recommend them to a friend.”
“They did work in the garage. They were very courteous. They came when they said they were going to come, and the work took what they said they were going to take. I'd give them an A rating. I'm extremely likely to recommend them.”
“It was months ago. They did work in the garage. It was made lovely. They were clean and efficient. I'd give them an A.”
“They did work in the closet. Everything was excellent with no complaints. I'd be likely to recommend them to a friend.”
“It was excellent with no complaints. I would recommend them.”
“They're fine. They did work in a closet, the master bedroom. We'd had them before at other houses so it wasn't anything extraordinary. They did what we asked them to do, it looks great, and it's very workable. They get an A from me.”
“They designed and installed a closet. It was really easy to do business with them. They were efficient. The woman came, drew the layout, and ordered it in one week. I'd give them an A. I would be highly likely to recommend them.”
“It was excellent with no complaints across the board. I'd be absolutely likely to recommend them.”
“They did work and installed it in July. We love it. No problems, no complaints, and it worked out great. We're very likely to recommend them.”
“They did the master closet for us. I liked the design, the layouts overall, and he did a walk in and out. I'd give them an A+ grade.”
“They built me a closet. They turned my bedroom into a closet. The people were really nice and very accommodating. I would give them A+'s all the way through. I'm very likely to recommend them, I've actually recommended them.”
“They did the closet. I liked their organization and the detail from the person that came out originally to design the closet; she did a great job with the design. It has been more organized now. I'd give them an A+, they were really nice. Everything was nice with the work. Everything was great after they left. I've already recommended them.”
“I did a garage cabinet and the den—a study area. I give them an A+.”
“Great customer service and they did a great job. They cleaned up behind each other and it was very neat. They took down a shelf in a bedroom closet and put in another one. I'd give them an A+ grade.”
“Fast installation and good customer service, as far as the rep goes. They did the master closet. I guess I'd rate them an A+.”
“I put in cabinets in my bedroom along one wall. I put a murphy bed in and they built around that, so they did a great job. I think that the handyman knew what he was doing, and he was professional. That was important. As well as the salesperson, which I can't think of her name right now, was a good person. I enjoyed her too. I think everybody that came in was professional and did their job. It was comfortable. It was done when they said it was going to be done. It's all an A. I already have recommended them.”
“They did closets. I liked the organization of them. They get an A from me.”
“It was a garage. They did a very good job. I'd give them an A. The quality of work and customer service were very good.”
“I'm very happy with my closet and they did such a great job. I need to get them back for more. They did three closets for us. My next thing is getting something done in the laundry room and garage. One thing that my husband and I both noticed: they came in and knew what they were doing. They were very tidy, neat, and they cleaned up after themselves. It was overall a great experience. I've been telling all my friends about it, so it was really good. They had the measurements down; they knew everything. I'd definitely give them an A. I didn't even have to think about it. Their quality of work is very good. We've used it for quite a while now and everything is working well the way it's supposed to work. We have had no problems whatsoever. My only problem is that I need a bigger closet. They were quiet and very neat in their work. They came and went, except for my having a new closet, you'd never knew they were there because they cleaned up so good after themselves.”
“It was work in the garage. They were very courteous and clean. They did a very clean job. They were very polite. I had no issues actually at all. They deserve an A.”
“It was a positive experience.”
“We did the garage and the closets. Everybody was really nice. Danielle was nice, and the guy that did the closet was really, really nice. Really helpful and he helped me with some things, so he was really nice. I'd give them an A grade. I've used them before.”
“It was a closet. I liked the options; they had a lot of modular little pieces that you could put together pretty flexibly to do whatever you wanted. I liked that. The work was good. They get an A from me.”
“We used them for the closet. Originally, I was going to have a full system put in here, and I already had a partial system. I thought she really worked with me because we ended up doing a partial. It worked out fine because I really didn't need the rest of it done. So she really worked with me as far as what I really needed and wanted instead of what she could sell me. I'd give them an A rating.”
“They did a good job. They redid a closet in our house. They were prompt and responsive. They listened to what we were looking for, and customized the product based on what we told. They were pretty up front with everything. They did a great job, no complaints.”
“They did a great job. They did a custom closet. I liked the upfront work on the closet design. I'd give them an A.”
“We made a bookcase. The designer person was really nice. I'd give them an A-.”
“They did a closet design for me, and they also built an office wall desk. I liked everything. They did exactly what we wanted and they did it well. The colors we wanted, the design that we wanted, how it fits the closet, how it looks, the wood that we wanted—everything. I already recommended them.”
“They did a complete master closet. I liked the overall end product. I thought the overall experience was well from the person we met from layout and design to the guy that installed it. Overall, we were really happy. They get an A from me.”
“They did the closet and the dressing area. They made use of the space that I have very efficiently. I'd give them an A. They were fine. They came in, took out the closet, the dressing vanity, and put the new one in. The quality of work and customer service were very good. I would recommend them.”
“They did our master bedroom closet. I liked that they could customize it to what we wanted. Because we had taken everything out of our closet. It was completely empty, no shelves, no hanging space—anything. So we went in with them and had to plan and they helped us sort that. I'd definitely give them an A.”
“It was fine. I liked their service, I enjoyed it. It was very good.”
“They did work in the closet and garage. I used them in California too. I'd give them an A.”
“In general, the experience was good. They made a closet for my and my son's room. I think I would give them an A.”
“It was good. They came in and did what they said. They put in a custom closet. I'd give them an A, so they did good.”
“They did closets in the garage. It was definitely a positive experience.”
“They were extremely courteous, efficient, and on time. They finished the job, and it turned out perfect for me. They built a chest with drawers and side panels and then an additional bookcase up to the ceiling on top of that. The customer service was great. I never had to call them back for any problems. If a friend or neighbor asked about the company, I would definitely tell them that they need to give them a call. I'd rate them A+.”
“I had a very positive experience with them. I liked the whole process. Basically, they came in and gave me an estimate. The guys came in, put it together, and were gone. It was great. They built closets in my garage. The customer service was excellent. I never had to call them back for any issues after the work was done. If a friend or neighbor asked about the company, I would recommend them highly. In fact, I expect to be calling them back to add some more cabinets this summer. I'd rate them A+.”
“They did a wonderful job. First of all, their design was great. They did our master closet, and they did a bedroom closet upstairs. They were on time, they delivered exactly what they said they were going to deliver, and they were very neat and clean in dismantling and installing. The design was exactly what we were looking for too. When we bought the house, we wanted the master closet, and we finally pulled the trigger on it. Then the designer came out, and she was awesome. She came up with a nice design, and we did the project. I've already told my friends and family about the company. My brother is thinking about doing it. He only lives about ten miles away, and I gave him the sales woman's name at the time and told him to give her a call when he's ready, and she would come out and design his closet for him. I'd give them an A+.”
“The sales rep that came out—everything that she did was spot-on, and there were no surprises when it arrived. In fact, when it arrived, there were some things that we hadn't thought about, but they took care of them at no extra charge for it. There were three shelves, and I needed some wires run behind some shelves. We did two of them, but we forgot the other three, so they actually cut those notches out of the back of the shelves for us at no charge. The customer service was perfect. They would be an A+ in my mind.”
“They came in, drew the changes, did them, and cleaned up after themselves. We had three closets looked at and changed. The customer service was wonderful. If a friend or neighbor asked about the company, I would highly recommend them. I'd rate them A.”
“They were quick, friendly, and did exactly what they said they were going to do for what we agreed upon. The product looked nice. They built a pantry in the kitchen. The customer service was wonderful. I never had to call them back for any issues. If a friend or neighbor asked about the company, I would tell them to use them. Lots of them have commented on how nice the pantry turned out. I'd give them an A+.”
“From the salesperson all the way down to the installers, they were very courteous, very helpful, and they helped me see what I needed. I first heard about the company through a friend of mine. I never had to call them back for any issues. If a friend or neighbor asked about the company, I would say that it is an excellent company to do business with and very professional. The quality of work was excellent. The material that was used was excellent, so I really do appreciate what they presented to us. They'd get an A+ from me.”
“They were efficient, did their job, and left. They redid our closets. The customer service was perfect. If a friend or neighbor asked about the company, I would recommend them. We'd used them twice before, so we were happy with them. I'd rate them A+.”