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Quality.","Dinah T.","Sykesville","2022-07-11T00:00:00.000Z",{"testimonial_id":107,"contractor_id":11,"category_id":34,"city_id":34,"rating":51,"review_text":108,"reviewer_name":109,"reviewer_city":110,"reviewer_state":16,"review_date":105,"verified":72,"pop_word_score":60,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"201879","Very satisfied with the work completed to our chimney and fireplace and with the workers who were so clean, professional, helpful and courteous. 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Left trash in my driveway. Poor communication, Quality of work seems OK.","Danny L.","Manchester","2022-06-22T00:00:00.000Z",-100,{"testimonial_id":179,"contractor_id":11,"category_id":34,"city_id":34,"rating":51,"review_text":19,"reviewer_name":180,"reviewer_city":104,"reviewer_state":16,"review_date":176,"verified":72,"pop_word_score":72,"featured_review":72,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"199338","Cheryl W.",{"testimonial_id":182,"contractor_id":11,"category_id":34,"city_id":34,"rating":60,"review_text":19,"reviewer_name":183,"reviewer_city":104,"reviewer_state":16,"review_date":176,"verified":72,"pop_word_score":177,"featured_review":72,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"200200","Jo H.",{"testimonial_id":185,"contractor_id":11,"category_id":34,"city_id":34,"rating":51,"review_text":19,"reviewer_name":186,"reviewer_city":187,"reviewer_state":16,"review_date":176,"verified":72,"pop_word_score":72,"featured_review":72,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"199290","Tom A.","Eldersburg",{"testimonial_id":189,"contractor_id":11,"category_id":34,"city_id":34,"rating":51,"review_text":190,"reviewer_name":191,"reviewer_city":135,"reviewer_state":16,"review_date":176,"verified":72,"pop_word_score":72,"featured_review":72,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"199277","I believe they are a good chimney service to use and they have services to offer for your home as well.  When you call there, the receptionist is friendly and very helpful.  They are a good company to use and they offer financing with no interest for 18 months, too.  I found them on the internet.","Juanita S.",{"testimonial_id":193,"contractor_id":11,"category_id":34,"city_id":34,"rating":51,"review_text":19,"reviewer_name":194,"reviewer_city":195,"reviewer_state":196,"review_date":197,"verified":72,"pop_word_score":72,"featured_review":72,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"40069","Susan G.","Washington","DC","2021-11-07T00:00:00.000Z",{"testimonial_id":199,"contractor_id":11,"category_id":34,"city_id":34,"rating":51,"review_text":19,"reviewer_name":200,"reviewer_city":201,"reviewer_state":16,"review_date":202,"verified":72,"pop_word_score":72,"featured_review":72,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"40070","Keith W.","Crofton","2021-09-10T00:00:00.000Z",{"testimonial_id":204,"contractor_id":11,"category_id":34,"city_id":34,"rating":51,"review_text":19,"reviewer_name":19,"reviewer_city":205,"reviewer_state":206,"review_date":202,"verified":72,"pop_word_score":72,"featured_review":72,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"40071","Alexandria","VA",{"testimonial_id":208,"contractor_id":11,"category_id":34,"city_id":34,"rating":51,"review_text":209,"reviewer_name":19,"reviewer_city":195,"reviewer_state":196,"review_date":202,"verified":72,"pop_word_score":72,"featured_review":72,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"40024","I am satisfied with the work. Annie is more of a senior than I am, and we are satisfied. The individuals were timely and told us exactly what they were going to do. 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I liked the fact that they did not cost much more the second year when I said, 'Hey, I remember when you guys were offering this for a certain amount of money. And I know that it's been a year since you've offered that.' And they still had a pretty good deal. And they also were incredibly clean. They took the whole chimney apart, but my living room was totally clean, so that was great. I would grade the overall experience with an A. Quality of work—the house hasn't burned down yet, and I've been running fires in the fireplace which I couldn't do before they relined it and did everything. Customer service—they were really prompt. They were good on the phone, and came when they said they would. And I got an appointment pretty soon, which was what I wanted. This was a while ago. It's been like a year or something. They are very nice guys.",-48,{"testimonial_id":656,"contractor_id":11,"category_id":34,"city_id":34,"rating":51,"review_text":657,"reviewer_name":19,"reviewer_city":205,"reviewer_state":206,"review_date":635,"verified":72,"pop_word_score":650,"featured_review":72,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"40057","It was a while back. It ended up being a little more expensive than I expected, but they did the work that I wanted them to do. They cleaned the chimney on the inside, and then they did some repairs to the chimney up on the roof—the flashing. They fixed the flashing around the chimney. I would grade the overall experience with a B.",{"testimonial_id":659,"contractor_id":11,"category_id":34,"city_id":34,"rating":51,"review_text":660,"reviewer_name":19,"reviewer_city":195,"reviewer_state":196,"review_date":635,"verified":72,"pop_word_score":650,"featured_review":72,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"40058","That was almost a year ago. They insulated the inside of the chimney. It was positive because they explained what they would do; they did what they explained; the price was good, and they also gave me tips on—this is my first chimney or active fireplace—and they gave me all the tips. The warranty was really good, as well. I would grade the overall experience with an A.",{"testimonial_id":662,"contractor_id":11,"category_id":34,"city_id":34,"rating":50,"review_text":663,"reviewer_name":19,"reviewer_city":664,"reviewer_state":16,"review_date":635,"verified":72,"pop_word_score":665,"featured_review":72,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"40059","It was a long time ago—about a year-and-a-half ago. High's Chimney Service installed a stove and a chimney liner. I liked that they were fairly prompt to price the job, and come out and do exactly what I wanted. Nothing noteworthy. I was very concerned. I believe that this chimney gave me problems. I think it smoked and something happened to the liner about six times. And they had to return about six times to fix the problem. I was somewhat concerned when I called up about it. They told me to open the damper and let the thing burn out, and they would get back to me in about a week. So, it wasn't a good experience. I would grade the overall experience with a C. The quality of work was good, but the experience wasn't very good. I was very concerned. It seems to me that my house would have burned down, had I not been there when the flames came through the chimney. I would be very hesitant to recommend them because of their lackadaisical attitude and the lack of concern for my property.","Brookeville",-90,{"testimonial_id":667,"contractor_id":11,"category_id":34,"city_id":34,"rating":51,"review_text":668,"reviewer_name":19,"reviewer_city":266,"reviewer_state":16,"review_date":635,"verified":72,"pop_word_score":72,"featured_review":72,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"40060","I liked that they were efficient and able to get the work within the time frame assigned to it. They came to clean out the chimney. They told me I had a cracked liner, and I ended up having to have the entire chimney liner replaced. I would grade the overall experience with a B+.",{"testimonial_id":670,"contractor_id":11,"category_id":34,"city_id":34,"rating":51,"review_text":671,"reviewer_name":19,"reviewer_city":266,"reviewer_state":16,"review_date":635,"verified":72,"pop_word_score":72,"featured_review":72,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"40061","I had a medium experience. They fixed some bricks on the chimney and put in a liner. It was neutral experience because they did good work, but the initial quote they gave, they should have realized they needed to do more work from the beginning instead of giving me two separate quotes. I would grade the overall experience with a B.",{"testimonial_id":673,"contractor_id":11,"category_id":34,"city_id":34,"rating":51,"review_text":674,"reviewer_name":19,"reviewer_city":218,"reviewer_state":16,"review_date":635,"verified":72,"pop_word_score":72,"featured_review":72,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"40062","I liked that High's Chimney Service did it in one day, so it was efficient. They repaired the chimney. My experience was good, with one or two problems. In the future, they can improve on better communication.",{"testimonial_id":676,"contractor_id":11,"category_id":34,"city_id":34,"rating":51,"review_text":677,"reviewer_name":19,"reviewer_city":205,"reviewer_state":206,"review_date":635,"verified":72,"pop_word_score":72,"featured_review":72,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"40063","They mainly did just an inspection and to tell me that I needed a new reflecting; but mainly, it was an inspection. I liked that they came when they said they would come; they did their job. I didn't have to worry about it. I didn't interact with them much, which was a positive thing. Nothing particularly noteworthy. There were no issues, which is a good thing for me. I don't have to worry. I just told them what I needed, and I got what I needed. I would grade the overall experience with an A.",{"testimonial_id":679,"contractor_id":11,"category_id":34,"city_id":34,"rating":51,"review_text":680,"reviewer_name":19,"reviewer_city":352,"reviewer_state":16,"review_date":635,"verified":72,"pop_word_score":681,"featured_review":72,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"40064","It was fine. It was just a cleaning. They came highly recommended from our builder and two of our friends. They were fine. I didn't have a lot of communication with them, so they just came in and did the job and left. I don't have any complaints, but it was fine. They were fine. I didn't have a lot of communication with them. They literally came in, cleaned the chimney. They said that they found some cracks in it. We wanted to get that fixed, but the price that they gave us was outrageous. So we were little disappointed in that. But, we might use them again down the road, I don't know. They came highly recommended from people, so I don't want to say anything negative about them. I know people who have used them and loved them. So, they were fine. I would recommend them. They were fine. High's Chimney Service did a fine job.",-22,{"testimonial_id":683,"contractor_id":11,"category_id":34,"city_id":34,"rating":51,"review_text":684,"reviewer_name":19,"reviewer_city":583,"reviewer_state":16,"review_date":635,"verified":72,"pop_word_score":72,"featured_review":72,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"40065","It was a little while ago. As I recall, they did a pretty routine sweep of the chimney. They might have done some construction in putting in a wood-burning stove. I can't recall if it was them—or it might have been a different company—but I think it was them. In any case, that was done well. I liked that it was smooth. There were no surprises, and it happened pretty efficiently. Nothing noteworthy, again, the communication was smooth and efficient. I would grade the overall experience with an A.",{"testimonial_id":686,"contractor_id":11,"category_id":34,"city_id":34,"rating":51,"review_text":687,"reviewer_name":19,"reviewer_city":408,"reviewer_state":16,"review_date":635,"verified":72,"pop_word_score":301,"featured_review":72,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"40066","High's Chimney Service did a good job. Nothing in particular that I liked about them, I think they did a really good job. Technically, they are very excellent. They are not cheap, but they did a good job, and I'm happy with their work. I would grade the overall experience with an A.",{"testimonial_id":689,"contractor_id":11,"category_id":34,"city_id":34,"rating":51,"review_text":690,"reviewer_name":19,"reviewer_city":691,"reviewer_state":16,"review_date":635,"verified":72,"pop_word_score":72,"featured_review":72,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"40067","I seem to recall they did something for me a year and a half ago. I can't remember anything that I liked or disliked about them. I would grade the overall experience with a B.","Catonsville",{"testimonial_id":693,"contractor_id":11,"category_id":34,"city_id":34,"rating":51,"review_text":694,"reviewer_name":19,"reviewer_city":482,"reviewer_state":206,"review_date":635,"verified":72,"pop_word_score":72,"featured_review":72,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"40068","There's nothing that I liked or disliked about them, they just seemed honest and straightforward. I would grade the overall experience with an A-.",[],{"phone":18,"email":21,"website":34,"short_desc":26,"long_desc":19,"ext_desc":19,"best_pick_text":28,"services_offered":40,"services_not_offered":19,"specializations":19,"minimum_job":19,"warranty":41,"license_number":42,"awards_certifications":19,"organizations":19,"company_history":43,"distinctions":44,"employee_information":19,"product_information":19,"additional_information":45,"quote":697,"quote_name":698,"quote_title":699},"\"We've spent 45 years building the perfect chimney company. Our masonry service is performed by real masons, not just chimney sweeps with trowels in their hands. We are not done until you are satisfied.\"","Mike Pinto","Vice President",{"total_testimonial_count":47,"avg_score":46,"testimonial_count_5_star":48,"testimonial_count_4_star":49,"testimonial_count_3_star":50,"testimonial_count_2_star":51,"testimonial_count_1_star":52},{"name":698,"title":699,"text":697},[703,706,709,713,716],{"name":704,"title":705,"text":40,"order":72},"services_offered","Services Offered",{"name":707,"title":708,"text":41,"order":158},"warranty","Warranty",{"name":710,"title":711,"text":43,"order":712},"company_history","Company History",7,{"name":714,"title":715,"text":44,"order":52},"distinctions","Distinctions",{"name":717,"title":718,"text":45,"order":719},"additional_information","Additional Information",11,[721],{"question":722,"answer":723},"What services does High's Chimney Service Inc. offer?","High's Chimney Service Inc. is a full-service masonry company offering residential chimney and fireplace construction, repair, rebuilding, repointing, video scan inspections, cleaning, and lining. 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was recommended to us by our roofing company Seneca Creek.  Matt and company arrived right on time and even had little booties to cover their shoes in my house!  We walked on the inside and the outside to get a sense of where a leakage might be coming from.  The roofers told me to have the chimney examined.\n\nHigh’s listened to EVERYTHING!  They were so polite and helpful.  They were friendly and as we were walking around the house, I asked them about another brick problem with our front steps.  No problem, said Matt.  Within 15 min, they had checked out my chimney, and prepared an entire proposal for me, including the additional front steps project.  Matt said that his team could get it all done in one day.  He answered all my questions.  He sat down with me and went through the proposal line by line.\n\nWe discovered that we graduated from the same high school except that Matt is much younger!   Guess that’s why he is on the roof and not me!\n\nMatt and I set a date for the work in about 3 weeks.  The price is reasonable.  But this is just icing on the cake for High’s as they are in the latest Best Picks in 2025 for Montgomery County Home Services Guide.  I’m not the only one who likes High’s!    So glad I called!  Photos are two of after and last one is of before!","en",{"text":953,"languageCode":954},{"displayName":957,"uri":958,"photoUri":959},"Debbie Kostyo","https://www.google.com/maps/contrib/116610105690848551598/reviews","https://lh3.googleusercontent.com/a-/ALV-UjU-Tj8IARvDrgkLL56iV88WIew81BC-LitGZ7f769hW7dsbbsCR=s128-c0x00000000-cc-rp-mo-ba3","7 months ago","2025-10-03T13:07:30.210535398Z",{"name":963,"rating":51,"text":964,"originalText":966,"authorAttribution":967,"relativePublishTimeDescription":971,"publishTime":972},"places/ChIJJwP80BPTt4kRUU5TGEuUa9U/reviews/Ci9DQUlRQUNvZENodHljRjlvT25WV2VrNVVOV3BQUWxOWGFXdDVOMWRhYnpOek9VRRAB",{"text":965,"languageCode":954},"Our experience with High's Chimney Service this past week was nothing short of excellent and we highly recommend them.  Our technician, Mike Franek, could not have been more helpful and his expertise, professionalism and care was more than we could have asked or hoped for.  He very patiently and expertly examined our gas fireplace based on our concerns and diagnosed the problem giving us options to consider after providing us with the detailed information we would need to do so.  Mike also performed much needed maintenance to include a thorough cleaning and by the time he was finished, it looked to be brand new!  In summary, we are most grateful to have received such stellar customer service and will indeed call upon High's Chimney Service in the future.",{"text":965,"languageCode":954},{"displayName":968,"uri":969,"photoUri":970},"Paula Valdez","https://www.google.com/maps/contrib/104629641395422838541/reviews","https://lh3.googleusercontent.com/a/ACg8ocJSOiTDa4I2z8bLo6qhWGvqZmkfF2mHHBewrAYZKq1Dj2ekTA=s128-c0x00000000-cc-rp-mo","3 months ago","2026-01-23T20:36:14.476177525Z",{"name":974,"rating":51,"text":975,"originalText":977,"authorAttribution":978,"relativePublishTimeDescription":982,"publishTime":983},"places/ChIJJwP80BPTt4kRUU5TGEuUa9U/reviews/Ci9DQUlRQUNvZENodHljRjlvT2pWSldWOVBNMVJvYUhZMmFqRTVWbWRNYzFKTmExRRAB",{"text":976,"languageCode":954},"Mike Franek from High's Chimney Service was fantastic. He was very knowledgeable about our gas fireplace and went above and beyond what we expected.  He spent time with us to be sure we understood everything about our gas zero clearance fireplace. We will definitely use High's Chimney Service in the future.  It is wonderful to see a technician who loves his job and is extremely helpful.",{"text":976,"languageCode":954},{"displayName":979,"uri":980,"photoUri":981},"Karen Dansby","https://www.google.com/maps/contrib/104413599928284210529/reviews","https://lh3.googleusercontent.com/a/ACg8ocLM8pFtuq8QbChLzIaNE4wRuqCrJHoxXguTkXu1c2TqazNPAA=s128-c0x00000000-cc-rp-mo-ba2","2 months ago","2026-02-20T19:54:52.182825208Z",{"name":985,"rating":51,"text":986,"originalText":988,"authorAttribution":989,"relativePublishTimeDescription":971,"publishTime":993},"places/ChIJJwP80BPTt4kRUU5TGEuUa9U/reviews/Ci9DQUlRQUNvZENodHljRjlvT21ac1YxZENiWFJRU1U1YVVWWllSVzl3VDBOMlpYYxAB",{"text":987,"languageCode":954},"Chris and his team were amazing. Every step was professional and well communicated. The information and processes were detailed to the homeowner and all options were explained. We look forward to using High's Chimney Service for many years to come. A special shout out to the team that completed the repairs during our latest frigid weather!",{"text":987,"languageCode":954},{"displayName":990,"uri":991,"photoUri":992},"Jennifer E","https://www.google.com/maps/contrib/102987196164754898613/reviews","https://lh3.googleusercontent.com/a-/ALV-UjUu54mdgbDGxg1Vu_FVN0lh1beF95mvo44eeSZAw7idNN1anxI=s128-c0x00000000-cc-rp-mo","2026-01-30T16:39:22.788446542Z",{"name":995,"rating":51,"text":996,"originalText":998,"authorAttribution":999,"relativePublishTimeDescription":971,"publishTime":1003},"places/ChIJJwP80BPTt4kRUU5TGEuUa9U/reviews/Ci9DQUlRQUNvZENodHljRjlvT2tZNWJIQlFiWFZPUTNOSFpUZzVlblZmWTBSMFltYxAB",{"text":997,"languageCode":954},"we called them to check our fireplace  and once they showed me the pictures and we understood that we could have had a chimney fire. The damage that was in the  stonework up the chimney, we went with getting it fully repaired. They send a great crew that had it done in 2 days.  Fireplace looks good and we fell safer",{"text":997,"languageCode":954},{"displayName":1000,"uri":1001,"photoUri":1002},"Robert MCMillin","https://www.google.com/maps/contrib/103766859548484743026/reviews","https://lh3.googleusercontent.com/a/ACg8ocIBCnvUfOfpmQkyIqamljoAKuIMU9E-dEfC35k8WMyJxPaCpg=s128-c0x00000000-cc-rp-mo-ba2","2026-01-30T19:22:44.947001206Z",712]