Cyclone Professional Cleaners
4th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Cyclone Professional Cleaners has received 4.8 out of 5 stars based on 182 customer surveys.
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4th year as a Best Pick Call
"We offer a refreshingly simple, transforming cleaning experience. Green pretreatments and 325-horsepower, truck-mounted machines create brighter, cleaner spaces. Pressure-free, straightforward pricing is agreed to before work begins. Cyclone is prepared for any job and performs quality cleaning that exceeds expectations."

Franco Listorti | Owner
Company Information
Services Offered
Cyclone provides carpet, rug, and upholstery cleaning; stain and pet odor removal; tile and grout cleaning and sealing; air duct and dryer vent cleaning; marble, stone, concrete, travertine, and granite polishing and sealing; shower grout restoration; hardwood floor buffing; window cleaning; power washing; and vinyl composite tile and linoleum stripping and waxing.
Warranty
The company offers a 30-day workmanship warranty.
Company History
Franco Listorti founded Cyclone with his wife in 2001. The company remains family owned and operated.
Distinctions
Cyclone is the recipient of a 2016 Best of Plano award for tile, air duct, and carpet cleaning.
Employee Information
All employees wear uniforms and drive marked vehicles. Employees must meet the company's professional qualifications.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Carrollton, Coppell, Irving, Richardson, Dallas, Irving

Compiled Score:

Cyclone Professional Cleaners has received 4.8 out of 5 stars based on 182 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/15/2017

“Very good work. Very nice guys. They were in and out pretty quick. They steamed cleaned all the carpets in my house, four bedrooms, media room, game room. Everything looks fine. I'll give them an A grade overall. The guys did a good job and they had a cool van. I had no problems, they did a good job. They were on time and they took their shoes off as soon as they went in my house and everything else, I had no problems with them. I'd recommend them.”

Review by
08/15/2017

“They were quick and they didn't waste any time doing anything else, they went right to work. They did the dryer vent cleaning and all the air vent cleaning. In November, they also did carpet and rug. Everything is looking up to expectations. They deserve an A grade overall. I already used them again in June.”

Review by
08/15/2017

“Outstanding service, they repaired a stone shower, cleaned stone floors and cleaned carpets. It exceeded expectations. I would grade them a double A. Customer service was great, It is highly likely that I will recommend them.”

Review by
08/15/2017

“They did quality work, and I appreciated it and seem like good guys. They did a couple of things, cleaned some ducts and carpets. So, they did two different things for us, it was a while back. I would grade them an A.”

Review by
08/15/2017

“Cyclone was wonderful. They did a good job. They were polite. They were on time. It was one of the best. They sealed granite for me and worked on some floors. I would give them an A overall. They were just excellent.”

Review by
08/15/2017

“They did a good job cleaning and were very polite. They cleaned rugs in a few rooms. There are a few spots that I don't know if it's just the kids or if it just comes back or what. I'd give them an A overall.”

Review by
08/15/2017

“That was over a year ago, as far as I recall I did—I was moving, so it's all a blur. I'm sure it was good, or I wouldn't have paid him. I have no complaints and would recommend them.”

Review by
08/15/2017

“I had a great experience. They were incredibly professional, they came in and did the job and made it look great. They cleaned up some old tile. I would grade them an A.”

Review by
08/15/2017

“They just did a really good job on the carpet. They got a lot of stains out that I thought were unsalvageable. They did a good job. Overall, I'd give them an A rating.”

Review by
08/15/2017

“They did everything that I asked and that we talked about. They did carpet and wood, it was over a year ago. I would grade them an A.”

Review by
08/15/2017

“Cyclone did a thorough job and they were friendly and efficient. They did carpet cleaning. I'd give them an A overall.”

Review by
08/15/2017

“I think they just did a good job and they were friendly. I would grade them an A. I would highly recommend them.”

Review by
08/15/2017

“They were coming out and cleaning some carpets that I was selling. I'd give them a B overall.”

Review by
08/15/2017

“They came in and did a good job and had a good price. It was carpet. I would grade them an A.”

Review by
08/15/2017

“I was real happy with the carpet cleaning, they did a good job. I would grade them an A.”

Review by
11/08/2016

“Cyclone did carpet cleaning and some upholstery. They were on time, very professional, did the job, and got the job done. I'd give them an A grade.  ”

Review by
10/27/2016

“Cyclone are excellent. My dog had some urinary issues for a long time and he would always pee in the same spot. They got it out, you couldn't even tell. I'd give them an A”

Review by
10/27/2016

“They did carpet cleaning for me. I'll say they're an A. I think this is my third time using Cyclone.”

Review by
10/15/2016

“It's been a while since Cyclone did work for me. It was carpet cleaning work. I'd give them an A”

Review by
10/15/2016

“Overall, they're an A-. They did grout and carpet cleaning. They're difficult to schedule with.”

Review by
10/15/2016

“They did a good job; it was carpet cleaning. I'd grade overall an A, I think they get A's across the board.  ”

Review by
10/15/2016

“Cyclone did work for me about two years ago. They did routing carpet cleaning. Overall, I'd grade them an A”

Review by
10/15/2016

“They buffed some floors to get wax up for me. I'd give them an A grade.”

Review by
10/15/2016

“Cyclone did rug cleaning for me. I'll give them an A grade.”

Review by
10/15/2016

“They cleaned my carpet and cleaned a table.”

Review by
10/15/2016

“They cleaned couches and rugs. I'd give them an A, maybe an A- because they couldn't get all of the stains out, but that wasn't really their fault.”

Review by
10/15/2016

“They came to clean our carpet last year. I had a good experience with Cyclone Cleaning. They steam cleaned our carpets. They're A”

Review by
10/15/2016

“It was a long time ago, but I don't have a complaint, so it must have been good. Cyclone did carpet cleaning work. I'd give the work a B grade.”

Review by
10/15/2016

“I guess Cyclone did work for me about six months ago. They cleaned my carpets, did a deep cleaning getting out pet stains. They're an A”

Review by
10/15/2016

“I think they did carpet cleaning or floor cleaning. They did do something for about 1 square feet. I wanted my kitchen done, which was small, but I think they did carpet cleaning too. It looked great. I'd grade them an A for sure. They showed up on time and did a great job.”

Review by
10/15/2016

“My experience with them was average, I would say a C. Initially I called them and it was going to be $25, but by the end of the day it was like $5. I was a little taken aback. I acknowledge that I have dogs, but I try to keep up on it, it was just a little unexpected. I thought they had a great set up, they came in, the furniture was moved, they did a really great job and really improved the place tremendously. They had fans and everything. Before they left, it wasn't dry, but it wasn't wet, soggy, didn't smell funky or anything. The price shocked me but I think the professionalism is there absolutely. They had the equipment.”

Review by
07/30/2015

“When I asked them questions they answered them all fully. I never had my carpets cleaned professionally before so that was important to me. It was four rooms and stairs that were cleaned. I would say the job took less than two hours. I would grade it a B, I purposely made myself available, I took off work to move furniture out of their way and they told me there was no need because they could just go under it. And then later on when I moved furniture I saw a lot of things that they could have vacuumed which showed me they didn't get everywhere so just the thoroughness is my complaint. I would have preferred if they would have said hey could you move this bed. And I would have. I would still recommend them.”

Review by
07/30/2015

“it was OK, actually had you called me a little closer to the services I would be able to give you a better answer. That was about a year ago. I just don't remember anything outstanding about the service, I'm not saying that it was bad. I think they did either two or three rooms. I would grade them a B.”

Review by
07/30/2015

“Cyclone did a great job, and they were thorough. I asked them for an estimate of how long it would take, and they were spot-on. The floor is a kind of marble and stone, and the best thing was that it looked like it was new when they did it. They earned an A grade in my book.”

Review by
07/30/2015

“It was OK. They had to come back and reclean some carpet. When they did come back, I was satisfied. I feel like when I was looking at my carpet not too long ago, and I don't think it was the best cleaning job. This was in a couple of rooms and our stairs. I would probably say they're a C grade.”

Review by
07/30/2015

“They did a good job. Cleanliness stood out they did the whole house. I would grade them an B. It was a bit longer than they told me that it would be they did not give me correct instructions. I would probably recommend them to someone else.”

Review by
07/30/2015

“They were thorough, they did a very good job, and it was done very quickly. They did seven rooms plus a hallway. I would probably grade the company as an A.”

Review by
07/30/2015

“They showed up on time, just like we asked. It was easy to schedule an appointment. They just did one room and two hallways. I would grade them as an A. We didn't have any issues.”

Review by
07/30/2015

“I think they did a good job. Some new stains came back in the carpet, and they came back and did it again for free. I would say that was good. I would say they were excellent.”

Review by
07/30/2015

“I liked the overall quality of the cleaning. They did four bedrooms for me. I would grade the company as an A—they did a good job. I wasn't even at the house when they did the job.”

Review by
07/30/2015

“They were professional, and they did a great job. They only did three floors. I might call them back for my upstairs cleaning. It was easy to schedule the job. I would rate them as an A.”

Review by
07/30/2015

“Cyclone Professional Cleaners is the one that we actually went with, and they did a good job. They gave an estimate, they came on time, and they did a good job. For the rating, I would say that they’re an A.”

Review by
07/30/2015

“They were efficient—in and out—and there were no issues. It was only three bedrooms. It was easy to make the appointment. Everything was very simple. This was the first time I used them. They’re an A”

Review by
07/30/2015

“We were in the process of in moving, and that's why we had the cleaning done. Everything went smoothly. They came out, and the technician was nice and friendly. It was easy to schedule an appointment. I would say they get an A.”

Review by
07/30/2015

“I think they did a good job. The work was for the whole house. They’re an A-rated company.”

Review by
07/30/2015

“They did buffing of our countertops. I would grade them a B, the pricing is what kept it from being an A.”

Review by
07/30/2015

“They did a good job. They just did two rooms of carpet, and it was easy to schedule. The company gets an A grade from me.”

Review by
07/30/2015

“They were thorough about their cleaning. They were on time, and I would rate the company as an A.”

Review by
07/28/2015

“Cyclone Professional Cleaners cleaned the carpets in my house and my wood floors. They’ve done it a couple of times, and they’ve done a great job. I would give them an A rating.”

Review by
07/28/2015

“They were punctual, on time, and polite. They cleaned carpets in the one room that I have carpet in, and I would give them an A grade for excellent work.”

Review by
07/28/2015

“They did carpet cleaning throughout the house, and the carpets were well cleaned. It was a hassle-free service. I would give them an A.”

Review by
07/28/2015

“They cleaned all of my carpets for me. They did a good job, and they were here when they said they were going to be. They’re a grade-A company.”

Review by
07/28/2015

“Cyclone told my wife what kind of stain it was and how to get rid of it. The quality of the work they did was excellent. I’d give them an A.”

Review by
07/28/2015

“They cleaned all four rooms for me, and overall, it was just very good. I was very impressed with the work as well as the customer service.”

Review by
07/28/2015

“I have used them before. They do a good job cleaning, and I keep using them. They do carpet cleaning for me. I would grade them as an A.”

Review by
07/28/2015

“They waxed our laminate floors, and they did a good job. I've only primarily used them over the past few years, and we used them for our home as well. They did primarily floors for us. They were referred by someone. I would grade them as an A.”

Review by
07/28/2015

“Cyclone cleans the carpet. We’ve had them come out on two occasions, and I have been pleased with them because they don’t use harsh chemicals on the carpets. I have young kids. I was concerned about that, so I was looking for ‘green’ carpet cleaning services. They get an A.”

Review by
10/11/2014

“The gentleman that handled the whole thing from the start to the end was the same person but he seemed very knowledgeable and understood exactly what I was looking for. He wasn’t really pushing his products and was more concerned with how I felt about the experience. They cleaned our entire bottom floor. I did not have to call them back after the work was done. I would tell others that they are a good company and they do a pretty good job. I'd give them a B”

Review by
10/11/2014

“They're the tops. They do a good job. They cleaned the whole house, and their customer service was great. I don’t have anything bad to say about them. They earned an A.”

Review by
10/11/2014

“Cyclone did a really great job on the carpet. They were very courteous and very professional. They were on time, and they cleaned up after themselves. I’d give them an A for sure.”

Review by
10/11/2014

“They cleaned the carpets in the apartment that I was moving out of, and they did a great job. I'd grade them as an A.”

Review by
10/08/2014

“They were pretty good. The service was good, and I'd grade them as an A.”

Review by
10/08/2014

“They did some work, and we were very satisfied. I'd give them an A for sure.”

Review by
10/08/2014

“Cyclone was really fast and reliable. I'd say they were an A.”

Review by
10/08/2014

“Cyclone Professional Cleaners cleans my carpets. I'd rate them as an A.”

Review by
10/08/2014

“They did a great job. They cleaned the carpets, and they deserve an A.”

Review by
10/08/2014

“They did fine. They did a very thorough job, and they cleaned my carpets. I'd give them an A.”

Review by
10/08/2014

“They were great, and they do excellent work. They were efficient, quick, clean, and professional. I'd give them an A.”

Review by
10/08/2014

“I would give them an A.”

Review by
10/08/2014

“They cleaned my carpet, and they did what they were supposed to do. They got there on time, they were polite, and they cleaned up after themselves. I would give them an A.”

Review by
10/08/2014

“We did a carpet cleaning with them, and they did pretty good. The service was good. They did a good job. I'd rate them as an A.”

Review by
10/08/2014

“They cleaned the carpet in my whole house, and they did a great job. I was satisfied with the results. I'd give them an A.”

Review by
10/08/2014

“They cleaned my carpet and couches. I was happy with the work. They got the stains out, and the couches smell clean. I would give them an A”

Review by
10/08/2014

“They cleaned the hallway and our front room. They were very pleasant and very knowledgeable. They did a great job. I'd give them an A.”

Review by
10/08/2014

“They do steam cleaning and have the big engines that drive everything. The water that’s being used went through the radiator and the engine in the first room so it wasn’t hot enough to do anything I don’t think. You could feel the hose going through the machine and it wasn’t even warm. It took a while for it to heat up. They may have a lot of power but they didn’t have anything near steam. I'd give them B-.”

Review by
10/08/2014

“They were great. They came in, and they moved all our furniture. They did a great job. They put it all back, so they did a really good job. I was pleased. I think the owner came over, and he was a real nice guy. They did a good job, so I'd give them an A.”

Review by
10/08/2014

“They cleaned two bedrooms of carpet, and they vacuumed my living room furniture. They did kind of a deep cleaning on the bedrooms because we had a pet stain. I’ve used them twice, and they’ve done a good job thus far. I'd give them an A.”

Review by
10/08/2014

“They cleaned my carpet, and they were very professional. They were in and out in no time at all. It went just like they said it would go. I got them from the Best Picks booklet, I believe. I'd give them an A. They were excellent.”

Review by
08/12/2014

“Cyclone Professional Cleaners is good. I would recommend them. They've done everything from windows to floors to vacuuming out vents in addition to cleaning our carpets. I'd give them an A”

Review by
08/08/2014

“They did a good job. I would grade them as an A”

Review by
08/04/2014

“They did a good job. They did cleaning for me, and the customer service was good. I would recommend them to neighbors or friends. I would give them an A because they did an excellent job.”

Review by
08/04/2014

“Cyclone was very good. They showed up when they said they would, they did what they said they would do, and they did it in a timely manner. They did a good job. I would give them an excellent rating.”

Review by
08/04/2014

“Cyclone cleaned the majority of our house—the carpet, tile, and air ducts. The workers were clean and respectful. They were great—very courteous and informative. I’d say they were A”

Review by
08/04/2014

“The cleaning effects were long lasting, and the workers were very professional. They had recommendations about how to keep it clean and what products to use. They were A”

Review by
08/04/2014

“Their service worked. They cleaned in the kitchen and the bathroom. They were in and out, and they cleaned it nicely. The representatives were very nice. Everything was very professional and well done. Their customer service was good, and I didn't have to call them back for any issues. I'd give them an A”

Review by
08/04/2014

“They did general carpet cleaning, and they might have done the tile too. It stayed clean for a while after it was done. The workers were professional and got the job done. I'm pretty sure I’d give them an A.”

Review by
08/04/2014

“I liked the price and that they cleaned it. They ended up doing carpet cleaning for me. It was an apartment. I'd give them an A.”

Review by
08/04/2014

“They did the bathroom a few months ago. They came out and did the job. They had very nice workers, they were very thorough, and then they had us check half way through the job to make sure we were satisfied. I would recommend them to a neighbor or friend. They deserve an A.”

Review by
08/04/2014

“Cyclone has power washed my brick floor a few times, and I’ve been really happy with them each time. The workers are timely, and they do a great job. The cleaning job has a long-lasting effect. They would be one of the few places I’d give an A”

Review by
08/04/2014

“We only had one company come out. I think they had good price for what their services were. Their customer service, from what I remember, was fine. I didn't have to call them back for any issues after the work was done. I would give them an A”

Review by
08/04/2014

“They came when they said they were going to. When they were done, they had done a good job. Some people come into your house to do work and it's not a good experience, and in this case, I think they did everything they said they were going to do, and the result's what I expected. No problems with their customer service. I would say a B”

Review by
08/04/2014

“They did a great job. They had a great price and did a great job. They're very prompt, very friendly. It was a great price for a great service. We were selling our house. I didn't have to call them back for any issues after the work was completed. If a neighbor were to ask about the company, I'd say, ‘Go for it.’ I would give them an A”

Review by
08/04/2014

“Cyclone Professional Cleaners was very professional. I think they cleaned the carpet and the floors, and they were really good at cleaning the floors. They cleaned the tile floors, and they do the carpets. I think I remember it being very expensive though. I was very pleased with what they did. They were professional—they were prompt. The tile floor definitely had a lasting effect. As a matter of fact, I'm probably going to call them back out to redo the tile. I would give the company an A-.”

Review by
07/25/2014

“Everything was fine, and we will call them back when we need more work done.”

Review by
02/10/2014

“They just came out and did their carpet cleaning. The quality of their work was good. The technicians were very nice, and they cleaned up after themselves. The customer service was great. They didn't leave me hanging for a long time, and it was done very well. They came in, did the work, and it was fine. I’d say they were an A.”

Review by
02/05/2014

“Cyclone has good customer service, and they do a good job cleaning the floors here. We've used them for years. The quality of their work is great. I feel comfortable with the technicians that came out. They are professional and reliable. Customer service is great—kind of a family feel—and I know that I can pick up the phone and get it scheduled. I would give Cyclone an A”

Review by
02/05/2014

“Cyclone is awesome. Their customer service is incredible, and their employees are really easy to work with. They do carpet cleaning and also clean our upholstered chairs. They come twice a year, and I’ve been using them for three years. They’re an A”

Review by
02/05/2014

“Cyclone was terrific. I’ve had them do carpet and furniture cleaning. They were quick, and their work is very high quality. The company’s customer service was excellent, and their work was very effective. I would give them an A”

Review by
02/04/2014

“They did a good job. They had good workers with good personalities, and they did quality work. They cleaned my carpets, and everything has held up fine. I would use them again. The technicians were friendly and efficient, and their customer service was good. I chose them because it looked like they had quality service. I would give them an A”

Review by
02/04/2014

“Cyclone is very professional. I thought their service was very good. They're very detail oriented. They've cleaned my carpet many times, worked on sealing my tiles, and worked a little bit on my countertops. It's a good company. I would recommend them. The technicians and customer service are very good. They promptly call back, so they're good in that department. I would give them an A. They did what they were supposed to do.”

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