MasterClean Carpet Cleaners
3rd year as a Best Pick
certified company
A
rated
Based on 158 reviews
Our Certification Process
Best Pick Guarantee
Verified General Liability Ins.
3rd year as a Best Pick Call
"MasterClean has been serving Greater Houston and its surrounding areas since 1992, and we are proud of our outstanding quality, professionalism, and value. Ninety-five percent of our business is from word of mouth and repeat customers. We're the cleaners that come to you; we won't take you to the cleaners."

Janet Ferguson | President
Company Information
Services Offered
MasterClean Carpet Cleaners specializes in cleaning carpets, Oriental rugs, upholstery, draperies, air ducts, and vehicle interiors for residential and commercial customers. The company also repairs carpets and performs pet odor removal treatments. MasterClean specializes in tile and grout cleaning and sealing and can change grout color.
Services Not Offered
The company does not dye carpets.
Minimum Job
All jobs require a $99.95 minimum.
Warranty
MasterClean will reclean any problematic areas for any customer who calls within five days of the original cleaning.
Company History
Founded in 1992, the local company is family owned and operated.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
West Houston Suburbs, North Houston Suburbs, Fort Bend County & Southwest Houston
A selection of 158 homeowner reviews:
“MasterClean was great. They did their job, and they were very courteous and on time. I have nothing but good things to say about them. I'd give them an A+. They protected and moved the furniture for me, and they cleaned up after themselves.”
“I'd rate them as an A+. They did carpet cleaning, and they did an excellent job. The technicians are friendly and very capable.”
“I would grade them as an A. Their quality of work and customer service were pretty good. Their servicemen were very professional, and they helped me solve a lot of issues.”
“We've had MasterClean several times. They earned an A+. They've done carpet work for us. They're friendly, and the work is very satisfactory.”
“The carpet work was at least an A+, and I'd use them again.”
“It was fine. They deserve an A+. They were cleaning all the carpets basically.”
“That was a while ago. I honestly don't remember it that much, but I'll go with A. It was a really long time ago, but I don't remember there being any issues. I was satisfied. I had no complaints at all. It was carpet cleaning.”
“They did our carpet cleaning. Everything was fine. I'd give them an A. It was carpet cleaning.”
“They were fine. I'd give them an A. Everything was good. They cleaned some stairs and Scotchgarded some furniture.”
“That was quite a while ago, back in the spring or winter. It was fine, I can't remember too much about it now, but I think it was fine. I had no complaints. It was carpet.”
“They were on time, they did their job, and they were in and out. I just didn't have any trouble with them. It was routine carpet cleaning. I will be honest—I didn't have any problem areas, nothing challenging. I would grade them an A+.”
“They did what they said they were going to do. They cleaned our carpet and couch. I've used them twice, and this last time I think it was just one room, a sofa, and a love seat. Their customer service was good. I would grade them an A+.”
“MasterClean did work for me. They were on time, and they did a good job. They cleaned some area rugs and the entire upstairs, which is carpeted. They were polite, and they did what they had to do. I would grade them an A, for excellent.”
“They cleaned our carpet. They were prompt, they did a good job, and the carpets were dry when they left. They did our master bedroom, living room, dining room, den, and the hallways. Their customer service was good. I would grade them an A+.”
“I liked that they were fast. They cleaned the upstairs of the house that I was getting ready to sell. It was good, and I chose them because they came as a recommendation. I would grade them an A+.”
“He was very professional, I told him what the problem was, he told me what he needed to do and then he did it—I liked the service and the end result. He cleaned my living room and my stairs. But the main thing I was concerned about was some black marks in my living room. So he said we had to use the organic chemical. It cost a little bit more, but he used it, it got the job done, and that was my main concern. That is why I chose them. I would grade them an A+.”
“That was on a rental home. They were a very good company, and I would grade them an A+.”
“I think we had our carpets cleaned about a year ago. I believe they were timely and pretty much did what they said they would do. They did the upstairs, a bedroom, and some spot cleaning. Their customer service was good. I would grade them an A+.”
“They did a good job, and they did it quickly. It was just a normal carpet cleaning, no deep cleaning—they did the bedroom. I would grade them an A+.”
“They looked at different things they could do, like carpet in the kitchen. I would grade them an A+.”
“They did a good job. They cleaned a sofa, that's all. The customer service was fine. I would grade them an A+.”
“They came to do our neighbor's carpet across the street—we were moving, and they were able to do it quickly. They did a stairwell and a couple of rooms. I would grade them an A+.”
“They came in to give us an estimate, but they were able to do the work on-site and do it quickly. It was upstairs, the bedroom. I would grade them an A.”
“They did my carpets. The gentlemen were very friendly. They were in and out of my home in no time, and they did a really good job of cleaning my carpets. It's a condo and it was two bedrooms, a living room, and a dining room area. I would grade them an A.”
“The service was great and fast. They did my master bedroom, office, master carpet, and dining room chairs. Their customer service was good. I would grade them an A.”
“They are the ones that cleaned my carpet. I like them, and they do a good job. I had them do my whole home's carpet—I have them do it every year. Their customer service is very good. I would grade them an A—they're very professional.”
“I liked that they were here at the scheduled time, they did the cleaning quickly, and it went well. They just cleaned my bedroom carpet because I only have it in that room. It was fine. I would grade them an A.”
“They were quick, they were informative, and they answered all my questions. The only problem that I had to check is if my duct is disconnected because I'm not getting any air in my back room. They did air duct and carpet cleaning. Their customer service was very good. I would grade them an A.”
“They were available pretty quickly, and they showed up on time. They did a good job cleaning, and they did what they were paid to do. They did the stairs, and basically the whole upstairs. We were selling our house and there was a lot going on. Nothing bad stands out, so in my mind it was a good experience. I would grade them an A.”
“They did carpet cleaning. I liked their professionalism—they came in, looked to see what needed to be done, and they let us know what they would be doing. They were professionals from start to finish. We did two things—we had a couch cleaned, and we also had the carpet shampooed. I would grade them an A.”
“The two gentlemen that came in were very professional. They were able to get all of the furniture out of the way to get the carpets cleaned, and they paid particular attention to the spots that I wanted cleaned. That was it, nothing else stood out—the main thing was to get the carpets cleaned, and they did that. I would grade them an A.”
“I think they cleaned our tile and did some work. They were very personable—they were good folks. I would grade them A. They were really good and prompt, they showed up when they were supposed to, and they even came back when there was something that we thought needed to be handled, which they did.”
“They did a nice job. I wasn't there when they did the work, but everything seemed to go pretty well. They cleaned our floors. I would grade them an A.”
“They had good service, and they did the job well. They were cleaning the carpet. They offered great customer service. I would grade them an A.”
“They cleaned the rug—they were professional and efficient, and that's about it. Nothing stood out about their customer service—they were polite. I would grade them an A.”
“They were good, and they did a good job on our steps. They were cleaning our carpets. Their customer service was good. I would grade them an A.”
“They were on time, and the technician did a good job—he was pleasant to deal with. They did carpet cleaning. Nothing stood out. I heard about them from friends, and my wife found out that they could come that day. I would grade them an A.”
“They cleaned the carpets like they said they would. Nothing stood out about their customer service. I would grade them an A.”
“I was very satisfied with the work they did—I liked everything. They were clean, they were professional, they did a good job, and I was pleased with how it turned out. They cleaned carpet in my living room, dining room, hall, and bedrooms. They were just very professional. They were in uniform, had a marked vehicle, and did a good job. I would grade them an A.”
“They came out, and they did everything on-site. It was some throw rugs that I had in the garage. They did it quickly and did a good job. I would grade them an A.”
“They were very polite and well mannered, and they took care of everything. They were very efficient, and the turnaround was pretty quick. When I called them, I think it was a day or two before they came out. I would grade them an A.”
“They were on time, they did a good job, and everything was great. They cleaned my carpets in my bedroom. They were very polite, cleaned up their mess, and there were no problems at all. I would grade them an A.”
“They were helpful, they were quick, they did a good job, and they were polite. They cleaned my carpet in the bedroom, and they cleaned area rugs that they had to take to the shop. They were on time, and they were very efficient. I would grade them an A.”
“It was a good experience—the scheduling was quick, and they were good. They cleaned the wood floors and the carpet. They were just good and I got what I expected. I would grade them an A.”
“We had our couch cleaned, and they did a good job. They were polite and very nice. I would grade them an A.”
“They were good. I really liked them. I would grade them an A.”
“I've had them for several years. I'm happy with the cleaning of the carpet. Their customer service—the guy was very pleasant. I would grade them in the A range.”
“Those guys did a really good job. I would definitely recommend them to other people. They just did a quick carpet deep clean. I'm happy with those guys—I think they were professional. I would grade them a B+ or A-. I think they could do a better job of explaining what they wanted to do, and when they come in the house, they should be careful with the equipment by putting something on the floor.”
“MasterClean cleaned my carpets, and they were great. They cleaned my carpets well, and they steamed my downstairs living area and my staircase. They were amazing, and I got compliments afterwards. I would grade them as an A.”
“They were very professional and very thorough with communication. I had to reschedule a couple of times, and they were very accommodating. They did a basic shampooing, and it was A+.”
“They did excellent work. They did a good job, and they showed up when they were supposed to. They cleaned the carpets and repaired a hole. They were very friendly, too. I'd give them an A.”
“MasterClean was on time and flexible in their scheduling, and they did a good job. They cleaned some carpets and some upholstered furniture. They were very helpful, friendly, and responsive, and they actually did some extra work for me. They get an A.”
“I would give MasterClean Carpet Cleaners the highest grade I could because they did a very good job.”
“I would rate MasterClean Carpet Cleaners as excellent.”
“They were able to perform their service on site, and they did it quickly and efficiently. Then, it was done and over with. I would give them an A+.”
“They did some upholstery work in a house for me back in June. They were really good—A+.”
“I had a sofa cleaned, and MasterClean did a fine job. I would give them an A+ rating.”
“MasterClean Carpet Cleaners did some work for me back in July, and they earned an A+.”
“I had an extra chair that I hadn't planned on having done, but he went ahead and did that. They did a very thorough job, and they were here promptly. I'd give them an A+.”
“They cleaned my curtains. They did a great job, and they were very accommodating. I found them in Best Pick Reports. I'd never heard of them before, but I'm grateful to have used them. They're an A+ company.”
“I had a rental house that some people were ready to move into, so I had to get it cleaned. They did pretty well. I'd give them an A+.”
“MasterClean helped me. They came when they were supposed to be there, they did the job very quickly, and they did a very good job. Somebody in the area gave me their name. I'd give them an A+.”
“The cleaning service was good, so I would give them an A rating.”
“They did some carpet cleaning for me when we were moving into our new home. They made a quick appointment, were on time, and did a good job. It was a good experience. I'd give them an A, and I would recommend them.”
“MasterClean cleaned all the carpets in the house. They showed up right when they were supposed to, and they did a good job. I would rate them as an A.”
“They did cleaning in four rooms that had carpet. We called them, and they came out within a few hours. We had a little bit of furniture, and they did a good job of moving and working around that. I chose MasterClean because my wife had used them before. I'd give them an A.”
“They did my carpet. They were very professional. They didn't mess around; they got right to work. They've done my carpet for years, so I kind of know those folks, and if ever anything goes wrong, I call them up. Something went wrong about ten years ago, and they fixed it right away. I would give them an A. They're a pretty good company.”
“They did carpet cleaning in four rooms. They showed up on time, and they were courteous and professional. They did a good job. I chose them because they were recommended in Best Pick Reports. I'd grade them as an A.”
“MasterClean Carpet Cleaners did all the carpets. They did what they were supposed to do, so they get an A.”
“MasterClean did a good job cleaning the carpet in a rental. They showed up on time and did what I asked. I would give them an A rating.”
“We had all of our carpets cleaned in August. They showed up on time, and he explained everything. I'd give them an A.”
“They cleaned the floors and the tile, so they did a few rooms. They were thorough and did a good job. I've used them before, and they always do a good job. They've earned an A grade.”
“MasterClean did some tile, carpet, and a couch. They did a good job. I would give them an A.”
“MasterClean Carpet Cleaners did the rugs for me, and they should get an A.”
“I had no problems with MasterClean's service. I'd grade them as an A.”
“I found MasterClean Carpet Cleaners through a friend years ago, and I've used them about four or five times. I'd give them an A.”
“MasterClean did some work for me in June. My daughter told me about the company. I would give them an A.”
“They did some work for me. They had to come back because of a stain in an upstairs room, but they got it out. They're an A.”
“MasterClean Carpet Cleaners did work for me, and I would rate it as an A.”
“They did a good job. I'd say they deserve an A because I had no complaints.”
“MasterClean Carpet Cleaners is worthy of an A.”
“I think they did a great job at cleaning, and they were quick and efficient. We liked them. I would recommend them to others. They get an A grade.”
“The guy came, and he was great. He worked very hard, and he did a great job. I would recommend them, and I'd give him an A.”
“They did carpet cleaning for us, and it was pretty good. They were very polite and nice, and they kind of took me around to show me everything. They were fast, too. I would give them an A-, and I would recommend them.”
“MasterClean was wonderful. I'm very, very pleased. The carpet is super clean—the cleanest it has ever been. It was years past due for a cleaning, and they got it spotless. They were very professional. I would grade them as an A+.”
“They did the rugs and floors of our new house, and they did a terrific job. It was a really dirty floor, but they really stuck to it and got it done. They're definitely an A. They did a fabulous job.”
“MasterClean worked really hard to get my carpets looking awesome. They worked hard on the stains and got them out. I've worked with them over the past three years, and they do a really great job. I'd give them an A.”
“They cleaned two area rugs. They had a great attitude and were very professional and helpful. They did a great job—A+.”
“I had them come out to do some work because I was putting my house on sale; that's why I needed their service. They were on time, and they did a good job. They didn't take a very long time to do the work. I would grade them as A+—I'd give them the best grade I could.”
“They were very thorough, quick, and very professional. I would give them an excellent rating. They're an A.”
“MasterClean was great. The technician was awesome. I would grade them as an A. I had no complaints.”
“They did a very good job, and the technician was very nice. He did his job, and he worked very hard. He was by himself, and he did his work very quickly. Whenever we need the carpet cleaned, we're going to use MasterClean. I would give them an A+.”
“They did a really good job cleaning the carpet. They did the whole house. I'd give them an A+.”
“We used their carpet cleaner service around July, and they did a really good job with the cleaning. I felt like they were taking their time, and they cleaned the carpet really well. I would rate them as A+.”
“They did a good job, they got it done in a timely manner, and we're happy with the results. They cleaned the whole house and stretched some areas that were ruffled. I had a coworker who recommended them to me. I would give them an A+.”
“They are very good. They did a really good job and got up a lot of stains that we didn't think would ever come up. They were on time, and they were responsible with our furniture and things like that. Most recently, they did carpet cleaning for me in just a couple of rooms, but I've used them for years. I'd definitely give them an A+.”
“They cleaned the carpets in the whole house, and there were no problems. They did a good job like they said they would. I've used them before. They're A+.”
“They were timely, and they did a good job. We didn't have any problems. They actually found some other problem areas, like couches, that I didn't know they could clean, so they cleaned a couple of those for me too. I would grade them as A+.”