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Really??!?!","Maynard",-125,{"testimonial_id":229,"contractor_id":11,"category_id":34,"city_id":34,"rating":61,"review_text":230,"reviewer_name":231,"reviewer_city":128,"reviewer_state":16,"review_date":208,"verified":64,"pop_word_score":64,"featured_review":64,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"27166","Brian was proffesional  and knowledgable","Donna M.",{"testimonial_id":233,"contractor_id":11,"category_id":34,"city_id":34,"rating":61,"review_text":19,"reviewer_name":234,"reviewer_city":170,"reviewer_state":16,"review_date":235,"verified":64,"pop_word_score":64,"featured_review":64,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"27272","Richard R.","2021-06-22T00:00:00.000Z",{"testimonial_id":237,"contractor_id":11,"category_id":34,"city_id":34,"rating":61,"review_text":238,"reviewer_name":239,"reviewer_city":74,"reviewer_state":16,"review_date":240,"verified":64,"pop_word_score":64,"featured_review":64,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"27167","Winters came to my rescue during the June 2021 heatwave.  My downstairs air handler seemed not to be working properly.  Winters promised to push my work to the front of the line.  Brad H., the Winters technician, came from an install from Woburn, MA after 8:00 pm.  Turns out that Brad was also the Winters technician who installed the unit a year ago.  He carefully checked the unit, its condenser in the courtyard and the thermostat.  We discussed the ins and outs of the unit and he laid to rest some of my concerns.  When Brad left, the unit was running, the cooling process had begun and released the upstairs unit from working overtime.  I was more than grateful, especially also because Brad told me to immediately contact him if there were any issues, and he would set things right.  Thank you so much Winters!","Gudrun S.","2021-06-21T00:00:00.000Z",{"testimonial_id":242,"contractor_id":11,"category_id":34,"city_id":34,"rating":49,"review_text":243,"reviewer_name":244,"reviewer_city":245,"reviewer_state":16,"review_date":240,"verified":64,"pop_word_score":227,"featured_review":64,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"27168","What kind of air-conditioning service company claims to provide \"24/7 priority service\" for their annual contract customers, but makes you wait 10 days for an emergency repair in the middle of the summer? Answer: The kind of company that doesn't actually provide the stated service and doesn't plan to keep your business, apparently. Spoke with Jenny today on behalf of my elderly parents. Explained that the A/C isn't working. We have had temps in the 80's. Was told we have to wait 10 days for the next available HVAC A/C technician. I said, what about your 24/7 priority policy? 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The guy was great.  Very thorough.  Cost a lot for topping off the fluid.  Hey, professionallsm is costly.  The question asks me if I am likely to recommend.  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