[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"resolve-air-conditioning-and-heating/philadelphia/donnellys-plumbing-heating-and-cooling":3,"legacy-company-air-conditioning-and-heating-philadelphia-donnellys-plumbing-heating-and-cooling":9,"service-area-710-philadelphia":2430,"google-reviews-ChIJkWAoDc-jxokRlsAycDGcxfQ":3503},{"type":4,"category":5,"city":6,"company":7,"cityName":8},"company","air-conditioning-and-heating","philadelphia","donnellys-plumbing-heating-and-cooling","Philadelphia",{"contractor":10,"categories":38,"cities":72,"testimonials":75,"sd_testimonials":2399,"testimonial_count":50,"info":2400,"rating":2404,"quote":2405,"additional_info":2406,"faqs":2425,"context":2429},{"contractor_id":11,"display_name":12,"url_name":7,"company_logo":13,"street_address":14,"address_locality":15,"address_region":16,"postal_code":17,"phone":18,"phone_organic":19,"phone_ppc":20,"email":21,"has_email":22,"legal_entity_name":23,"work_hours":24,"google_reviews_enabled":22,"google_place_id":25,"short_desc":26,"long_desc":27,"ext_desc":28,"review_summary":29,"best_pick_text":30,"hero_image":19,"hero_image_2x":19,"hero_image_3x":19,"has_liability":22,"workers_compensation":31,"signing_date":32,"meta_title":33,"meta_description":34,"canonical_url":35,"live_ppc_phone":36,"seo_meta":37},710,"Donnelly's Cooling, Heating, Plumbing, & Electric","assets/companylogo/710/bcc86c69-a80a-4b6b-b6d7-47b3d2994ac8.jpg","1 Innovation Drive","Plymouth Meeting","PA","19462","215-585-2155","","888-846-1025","info@4donnellys.com, webleads@bestpickreports.com",true,"M W Donnelly's LLC","{\"Mo\":\"6:00 am - 7:00 pm\",\"Tu\":\"6:00 am - 7:00 pm\",\"We\":\"6:00 am - 7:00 pm\",\"Th\":\"6:00 am - 7:00 pm\",\"Fr\":\"6:00 am - 7:00 pm\",\"Sa\":\"8:00 am - 4:00 pm\",\"Su\":\"8:00 am - 2:00 pm\",\"IsPopulated\":true}","ChIJkWAoDc-jxokRlsAycDGcxfQ","We've served over 70,000 of your neighbors and have received 4,700+ near-perfect reviews. Because when your pipe is leaking or your A/C won't turn on, we fix it with top-notch service. We are 'Home Comfort Specialists,' which means you'll be comfortable with us in your home, and your home will be comfortable when we leave.","We follow all CDC guidelines for keeping healthy.","Our field staff uses alcohol wipes to clean their iPads before and after each job, we wear gloves, eye protection, and boot covers. We maintain social distancing while in the home. Field staff washes hands as much as possible and uses hand sanitizer when washing not available.","A selection of  homeowner reviews:","14th year as a Best Pick","V","2012-05-09T00:00:00.000Z","Donnelly's Cooling, Heating, and Plumbing - Air Conditioning & Heating Reviews in Philadelphia | Best Pick Reports","Best Pick Reports recommends Donnelly's Cooling, Heating, and Plumbing, a top-rated air conditioning and heating company in Philadelphia. All Best Pick companies are backed by our guarantee, so call today!","/air-conditioning-and-heating/philadelphia/donnellys-plumbing-heating-and-cooling",null,"\u003Clink rel=\"canonical\" href=\"https://www.bestpickreports.com/air-conditioning-and-heating/philadelphia/donnellys-plumbing-heating-and-cooling\" />",[39,58,64],{"category_id":40,"display_name":41,"url_name":42,"friendly_name":41,"services_offered":43,"services_not_offered":36,"specializations":36,"minimum_job":36,"warranty":44,"license_number":45,"awards_certifications":36,"organizations":36,"company_history":46,"distinctions":47,"employee_information":48,"product_information":36,"additional_information":36,"areas_served":36,"short_desc":26,"best_pick_text":30,"review_summary":29,"phone":18,"phone_organic":36,"phone_ppc":20,"live_ppc_phone":36,"avg_rating":49,"review_count":50,"total_5_stars":51,"total_4_stars":52,"total_3_stars":53,"total_2_stars":54,"total_1_stars":55,"fsr_owners_managers":36,"fsr_products_services":36,"fsr_insurance":36,"fsr_warranties":36,"fsr_company_history":36,"fsr_awards_memberships":36,"availability":36,"fee_structure":36,"financing_available":56,"free_estimates":56,"satisfaction_guarantee":57},11,"Plumbers","plumbers","\u003Cul>\u003Cli>Plumbing Repair, Installation, and Replacement\u003C/li>\u003Cli>Water Heater Repair, Installation, and Replacement\u003C/li>\u003Cli>Faucet and Fixture Repair and Installation\u003C/li>\u003Cli>Sump Pump Repair and Installation\u003C/li>\u003Cli>Gas Line Repair and Installation\u003C/li>\u003Cli>Toilet Repair and Installation\u003C/li>\u003Cli>Preventive Plumbing Maintenance\u003C/li>\u003Cli>Water Softener Installation and Repair\u003C/li>\u003Cli>Hydro Jetting\u003C/li>\u003C/ul>","Contact for warranty details.","PA001004","The company is a second-generation, veteran-owned business with over 50 years of experience.","\u003Cul>\u003Cli>A+ Rated and Accredited with the BBB\u003C/li>\u003Cli>Member of the Plumbing-Heating-Cooling Contractors Association\u003C/li>\u003C/ul>","\u003Cul>\u003Cli>Background Checked\u003C/li>\u003Cli>Drive Marked Vehicles\u003C/li>\u003Cli>Drug Tested\u003C/li>\u003Cli>Wear ID Badges\u003C/li>\u003Cli>Wear Uniforms\u003C/li>\u003C/ul>",4.9,2828,2647,87,28,14,52,false,"100 percent satisfaction is guaranteed",{"category_id":59,"display_name":60,"url_name":5,"friendly_name":60,"services_offered":61,"services_not_offered":36,"specializations":36,"minimum_job":36,"warranty":44,"license_number":45,"awards_certifications":36,"organizations":36,"company_history":46,"distinctions":47,"employee_information":48,"product_information":36,"additional_information":36,"areas_served":36,"short_desc":26,"best_pick_text":30,"review_summary":29,"phone":62,"phone_organic":36,"phone_ppc":63,"live_ppc_phone":36,"avg_rating":49,"review_count":50,"total_5_stars":51,"total_4_stars":52,"total_3_stars":53,"total_2_stars":54,"total_1_stars":55,"fsr_owners_managers":36,"fsr_products_services":36,"fsr_insurance":36,"fsr_warranties":36,"fsr_company_history":36,"fsr_awards_memberships":36,"availability":36,"fee_structure":36,"financing_available":56,"free_estimates":22,"satisfaction_guarantee":57},26,"Air Conditioning & Heating","\u003Cul>\u003Cli>Humidifiers\u003C/li>\u003Cli>Boilers\u003C/li>\u003Cli>Air Cleaners\u003C/li>\u003Cli>Air Duct Cleaning\u003C/li>\u003Cli>Furnace Repair, Installation, and Replacement\u003C/li>\u003Cli>HVAC System Repair, Installation, and Replacement\u003C/li>\u003Cli>Heat Pump Repair, Installation, and Replacement\u003C/li>\u003Cli>Zoning Systems\u003C/li>\u003C/ul>","215-876-2789","888-818-5219",{"category_id":65,"display_name":66,"url_name":67,"friendly_name":66,"services_offered":68,"services_not_offered":36,"specializations":36,"minimum_job":36,"warranty":44,"license_number":45,"awards_certifications":36,"organizations":36,"company_history":46,"distinctions":47,"employee_information":48,"product_information":36,"additional_information":36,"areas_served":36,"short_desc":26,"best_pick_text":69,"review_summary":29,"phone":70,"phone_organic":36,"phone_ppc":36,"live_ppc_phone":36,"avg_rating":49,"review_count":50,"total_5_stars":51,"total_4_stars":52,"total_3_stars":53,"total_2_stars":54,"total_1_stars":55,"fsr_owners_managers":36,"fsr_products_services":36,"fsr_insurance":36,"fsr_warranties":36,"fsr_company_history":36,"fsr_awards_memberships":36,"availability":36,"fee_structure":36,"financing_available":56,"free_estimates":56,"satisfaction_guarantee":71},105,"Drain/Sewer Cleaning & Repair","drain-sewer-cleaning-and-repair","\u003Cul>\u003Cli>Camera Inspection\u003C/li>\u003Cli>Drain Cleaning Services\u003C/li>\u003Cli>Sewer Replacement\u003C/li>\u003Cli>Drain Repair Services\u003C/li>\u003Cli>24/7 Emergency Drain Service\u003C/li>\u003Cli>Leak Detection\u003C/li>\u003C/ul>","11th year as a Best Pick","610-345-2850","100% satisfaction guarantee",[73],{"city_id":54,"display_name":8,"url_name":6,"state_code":16,"state_name":74},"Pennsylvania",[76,81,88,93,97,104,106,110,114,118,123,128,132,136,141,146,153,160,164,167,170,174,176,178,182,184,189,193,196,199,202,205,208,211,214,217,222,227,232,235,240,245,250,254,257,261,263,267,271,275,279,283,288,293,298,301,304,309,315,318,323,328,331,333,336,339,344,348,352,357,362,365,367,370,374,376,379,383,386,389,391,394,397,400,404,407,410,414,418,422,426,430,434,439,443,445,449,453,456,459,462,465,469,472,475,479,482,486,489,492,495,499,504,510,514,518,523,526,529,533,536,539,541,543,547,549,553,556,559,562,565,568,571,574,576,581,585,590,594,598,602,607,611,615,620,623,627,630,633,637,640,642,645,647,650,652,655,658,661,664,668,672,675,680,685,689,692,695,699,701,704,706,709,712,715,718,722,726,731,734,738,742,746,750,753,756,760,763,765,768,771,774,777,780,783,786,788,791,794,797,800,802,805,808,812,814,817,820,824,827,830,833,836,840,844,847,850,853,855,858,860,863,866,868,871,874,876,879,881,883,885,888,890,893,896,899,902,906,908,911,913,915,917,920,922,925,928,930,932,935,938,941,944,947,950,953,956,958,961,965,969,973,978,982,985,988,990,992,994,997,1002,1005,1010,1014,1018,1022,1026,1030,1033,1036,1039,1044,1048,1050,1054,1057,1061,1066,1069,1071,1074,1076,1079,1083,1085,1088,1090,1093,1096,1099,1102,1105,1108,1112,1115,1118,1122,1124,1127,1131,1136,1140,1143,1146,1150,1153,1155,1158,1164,1168,1171,1175,1178,1180,1183,1186,1190,1192,1195,1198,1200,1202,1205,1208,1210,1213,1216,1218,1220,1222,1225,1227,1231,1233,1236,1239,1242,1245,1247,1249,1252,1254,1257,1261,1263,1266,1269,1271,1274,1276,1280,1283,1285,1287,1289,1291,1294,1297,1299,1303,1307,1310,1315,1318,1323,1326,1330,1334,1339,1343,1346,1350,1353,1357,1362,1366,1370,1374,1377,1379,1382,1384,1386,1388,1391,1394,1397,1401,1404,1406,1410,1412,1415,1418,1420,1422,1425,1427,1431,1436,1441,1445,1449,1452,1455,1457,1460,1463,1466,1469,1472,1476,1479,1483,1486,1489,1492,1495,1498,1501,1504,1506,1509,1511,1514,1518,1522,1525,1528,1531,1534,1538,1542,1548,1551,1555,1557,1559,1561,1565,1568,1571,1573,1575,1579,1582,1585,1588,1591,1594,1597,1600,1602,1604,1607,1609,1612,1614,1617,1619,1621,1623,1625,1628,1631,1634,1637,1641,1643,1645,1647,1650,1653,1656,1659,1662,1664,1666,1668,1671,1674,1677,1680,1683,1686,1689,1693,1697,1700,1703,1705,1708,1711,1714,1717,1720,1723,1726,1729,1732,1735,1739,1742,1746,1750,1754,1758,1762,1765,1768,1773,1777,1781,1784,1786,1788,1790,1793,1795,1797,1799,1802,1806,1809,1811,1813,1815,1818,1821,1824,1826,1829,1831,1834,1838,1841,1844,1848,1852,1856,1859,1862,1865,1868,1871,1876,1879,1882,1887,1889,1893,1896,1899,1901,1905,1907,1911,1914,1918,1921,1926,1928,1931,1933,1936,1939,1942,1944,1947,1950,1953,1956,1959,1961,1963,1966,1970,1974,1977,1981,1983,1986,1988,1990,1993,1995,1998,2002,2005,2008,2012,2015,2018,2021,2025,2028,2030,2034,2038,2041,2045,2048,2051,2054,2057,2060,2063,2066,2069,2072,2074,2077,2079,2082,2085,2087,2091,2094,2097,2101,2106,2109,2111,2115,2118,2122,2126,2129,2132,2135,2138,2141,2143,2145,2148,2151,2154,2157,2159,2162,2165,2167,2171,2174,2177,2179,2183,2186,2190,2192,2196,2198,2201,2203,2208,2210,2213,2215,2218,2220,2222,2224,2226,2230,2232,2235,2238,2240,2243,2246,2249,2254,2256,2259,2262,2265,2268,2270,2272,2275,2277,2281,2285,2287,2290,2293,2295,2298,2302,2307,2310,2314,2317,2319,2321,2324,2326,2331,2334,2337,2339,2341,2343,2345,2348,2350,2352,2354,2356,2358,2360,2362,2366,2369,2371,2374,2377,2382,2385,2388,2391,2393,2396],{"testimonial_id":77,"contractor_id":11,"category_id":36,"city_id":36,"rating":78,"review_text":19,"reviewer_name":19,"reviewer_city":36,"reviewer_state":36,"review_date":79,"verified":80,"pop_word_score":80,"featured_review":80,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"335328",5,"2023-12-29T00:00:00.000Z",0,{"testimonial_id":82,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":84,"reviewer_name":19,"reviewer_city":85,"reviewer_state":16,"review_date":86,"verified":80,"pop_word_score":87,"featured_review":80,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"257924",1,"I would not recommend your company (and have, in fact, effectively dissuaded people from using your company for plumbing and sewer repairs) because I was quoted an egregiously overpriced repair for a slightly sagging sewer line that you also told me “needed to be done immediately or the pipes in [my] basement will backup, burst and become a hazardous mess within days.” I was also charged over $800 simply to run a camera from my powder room out to my sewer trap (about 20 feet) and for you to essentially simply  plunge a clog in the sewer trap pipe. Well, I had another company come out the very next day who was recommended by a private adjuster I used for a home insurance repair in the past and not only did they do the same diagnostic camera work for free, but they informed me that while my sewer line was sagging a bit, the repair was by no means an emergency and could wait for months so I could have the time to manage by budget to be able to pay for the repair without having to sacrifice things such as paying for my essential medical care for complications due to a permanent disability (a sacrifice that could have ultimately been life threatening). In addition to all that, the other, very highly reviewed and recommended company’s quote for the exact same dig repair to the sewer line, including redoing the concrete and landscape work, was over 40% less than Donnelly’s quote (we’re taking thousand and thousands of dollars less). The Donnelly’s jerk knew full well the medical and financial situation I was in and unconscionably used fear, scare tactics and lies just to try to make a sale. I don’t know how you all live with yourselves. Here we are a year later, I haven’t had the repair done, yet there has been no such disaster as the one that the Donnelly’s repair guy “assured” me would happen “very soon.” I’m forever grateful to the awesome other plumbing company and kind man they sent to help me for their help, honesty, reassurance, and fair pricing quote. Without them I may not be alive today because had I let your company scare me into pulling the trigger that day to start repairs right away, I would not have been able to afford my medical care because all the money I had for the latter would have ended up in your deceitful, manipulative hands. I plan to have the repair done in the next month or two and will happily pay the other company to do it (heck—I’d happily pay any other company than yours).","Collegeville","2023-02-03T00:00:00.000Z",-263,{"testimonial_id":89,"contractor_id":11,"category_id":36,"city_id":36,"rating":78,"review_text":19,"reviewer_name":90,"reviewer_city":91,"reviewer_state":16,"review_date":92,"verified":80,"pop_word_score":80,"featured_review":80,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"230703","John E.","Hatboro","2022-10-07T00:00:00.000Z",{"testimonial_id":94,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":19,"reviewer_city":95,"reviewer_state":16,"review_date":92,"verified":80,"pop_word_score":96,"featured_review":80,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"230645","Doylestown",-100,{"testimonial_id":98,"contractor_id":11,"category_id":36,"city_id":36,"rating":99,"review_text":19,"reviewer_name":100,"reviewer_city":101,"reviewer_state":16,"review_date":102,"verified":80,"pop_word_score":103,"featured_review":80,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"210315",2,"Ricky K.","East Greenville","2022-09-03T00:00:00.000Z",-50,{"testimonial_id":105,"contractor_id":11,"category_id":36,"city_id":36,"rating":78,"review_text":19,"reviewer_name":19,"reviewer_city":15,"reviewer_state":16,"review_date":102,"verified":80,"pop_word_score":80,"featured_review":80,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"210656",{"testimonial_id":107,"contractor_id":11,"category_id":36,"city_id":36,"rating":78,"review_text":19,"reviewer_name":19,"reviewer_city":108,"reviewer_state":16,"review_date":109,"verified":80,"pop_word_score":80,"featured_review":80,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"210449","North Wales","2022-09-02T00:00:00.000Z",{"testimonial_id":111,"contractor_id":11,"category_id":36,"city_id":36,"rating":99,"review_text":19,"reviewer_name":112,"reviewer_city":113,"reviewer_state":16,"review_date":109,"verified":80,"pop_word_score":103,"featured_review":80,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"210231","Frederick F.","Phoenixville",{"testimonial_id":115,"contractor_id":11,"category_id":36,"city_id":36,"rating":78,"review_text":19,"reviewer_name":116,"reviewer_city":15,"reviewer_state":16,"review_date":117,"verified":80,"pop_word_score":80,"featured_review":80,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"209257","Bonnie K.","2022-08-23T00:00:00.000Z",{"testimonial_id":119,"contractor_id":11,"category_id":36,"city_id":36,"rating":78,"review_text":19,"reviewer_name":120,"reviewer_city":121,"reviewer_state":16,"review_date":122,"verified":80,"pop_word_score":80,"featured_review":80,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"203684","Kathryn M.","Eagleville","2022-08-15T00:00:00.000Z",{"testimonial_id":124,"contractor_id":11,"category_id":36,"city_id":36,"rating":78,"review_text":125,"reviewer_name":126,"reviewer_city":113,"reviewer_state":16,"review_date":127,"verified":80,"pop_word_score":80,"featured_review":80,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"204526","All my experiences with Donnelley's have been positive, including the last time they came out.  What I like most is that the technician took the time to answer all my questions and explain everything in detail.","Paul H.","2022-08-14T00:00:00.000Z",{"testimonial_id":129,"contractor_id":11,"category_id":36,"city_id":36,"rating":78,"review_text":19,"reviewer_name":19,"reviewer_city":130,"reviewer_state":16,"review_date":131,"verified":80,"pop_word_score":80,"featured_review":80,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"207999","Pottstown","2022-08-10T00:00:00.000Z",{"testimonial_id":133,"contractor_id":11,"category_id":36,"city_id":36,"rating":78,"review_text":19,"reviewer_name":134,"reviewer_city":135,"reviewer_state":16,"review_date":131,"verified":80,"pop_word_score":80,"featured_review":80,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"207255","Mike M.","Horsham",{"testimonial_id":137,"contractor_id":11,"category_id":36,"city_id":36,"rating":138,"review_text":19,"reviewer_name":19,"reviewer_city":139,"reviewer_state":16,"review_date":140,"verified":80,"pop_word_score":80,"featured_review":80,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"207399",4,"Harleysville","2022-08-09T00:00:00.000Z",{"testimonial_id":142,"contractor_id":11,"category_id":36,"city_id":36,"rating":78,"review_text":143,"reviewer_name":144,"reviewer_city":145,"reviewer_state":16,"review_date":140,"verified":80,"pop_word_score":80,"featured_review":80,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"208289","Very nice personality.","Arlene B.","Ambler",{"testimonial_id":147,"contractor_id":11,"category_id":36,"city_id":36,"rating":148,"review_text":149,"reviewer_name":150,"reviewer_city":151,"reviewer_state":16,"review_date":140,"verified":80,"pop_word_score":152,"featured_review":80,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"205114",3,"Since having air conditioning installed I’ve been canceled on 4times for a routine check.","Patricia D.","Warminster",-15,{"testimonial_id":154,"contractor_id":11,"category_id":36,"city_id":36,"rating":78,"review_text":155,"reviewer_name":156,"reviewer_city":157,"reviewer_state":16,"review_date":158,"verified":80,"pop_word_score":159,"featured_review":80,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"202698","I have been using Donnelly for the past three years and have the full device contract.  So far all work has been satisfactory to outstanding.  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They are knowledgeable, courteous, and have consistently done their best to address the issues with my system. The dispatcher I spoke with has also been helpful and responsive.\n\nUnfortunately, despite their efforts, my heater has not worked properly since installation. The unit cannot maintain the set temperature. Even with the thermostat set at 70 degrees, the temperature in my home drops into the 50s at night. The system runs constantly, yet fails to heat the house adequately.\n\nThis is not only uncomfortable but also costly. My electric bill was nearly $500 last month. I purchased this 2.5-ton unit in the summer of 2025 for my home of less than 1,000 square feet, and from the beginning it has failed to perform. During the summer, I had to call for service multiple times because the unit would not cool properly. The equipment itself appeared used, with a bent and scratched front door, which was concerning given the significant investment I made.\n\nI requested a manager’s call before the end of the day, but was told the management team was in an offsite meeting. I later received an email stating that a manager would call me next week. With a snowstorm approaching, waiting until Monday or Tuesday is unacceptable. My family should not have to endure freezing nights due to a faulty system.\n\nI am asking for immediate action to resolve this issue. I paid for a new, functioning unit, and I expect reliable service and accountability. Please prioritize this matter and contact me promptly to discuss next steps.","en",{"text":3508,"languageCode":3509},{"displayName":3512,"uri":3513,"photoUri":3514},"Annette Huey","https://www.google.com/maps/contrib/107143158056609691038/reviews","https://lh3.googleusercontent.com/a-/ALV-UjXHI1Rzxdp3lB_DM8jpVLYdg1-0ElogsfiBEhjM8K4F0EU3QgV_vg=s128-c0x00000000-cc-rp-mo","3 months ago","2026-01-25T15:50:48.690638072Z",{"name":3518,"rating":78,"text":3519,"originalText":3521,"authorAttribution":3522,"relativePublishTimeDescription":3526,"publishTime":3527},"places/ChIJkWAoDc-jxokRlsAycDGcxfQ/reviews/Ci9DQUlRQUNvZENodHljRjlvT2twRVNWVkdXVk14Y0VVM1ptWXhUVlZ2TTNwellWRRAB",{"text":3520,"languageCode":3509},"I’m pleased to report that James O’Donnell provided exceptional service in regards to his repairs to Nella Genuardi’s powder room sink. James is a true representative of Customer Service!  He was polite, personable, and respectful.  Nella appreciated the fact that James took his time to answer her questions and make reasonable recommendations for other possible repairs. It’s refreshing to know that female senior citizens can receive such appreciated treatment. I recommended Donnelly to Nella, and I know she will be recommending your company to her friends also.\nThanks, Lola",{"text":3520,"languageCode":3509},{"displayName":3523,"uri":3524,"photoUri":3525},"Lola Sconiers","https://www.google.com/maps/contrib/110349076963162985457/reviews","https://lh3.googleusercontent.com/a/ACg8ocLKgPIxoVwZQ_ETLHS8SPDqVr-0mUdmSMp8YBmf9oLzgkS3tsov=s128-c0x00000000-cc-rp-mo","a month ago","2026-03-02T21:38:13.798928503Z",{"name":3529,"rating":148,"text":3530,"originalText":3532,"authorAttribution":3533,"relativePublishTimeDescription":3537,"publishTime":3538},"places/ChIJkWAoDc-jxokRlsAycDGcxfQ/reviews/Ci9DQUlRQUNvZENodHljRjlvT2prMWNuQTRkRmxzU1RkSFpqVk9PWFpWWWtOUGJuYxAB",{"text":3531,"languageCode":3509},"I recently had 2 sink fittings that came off from a basement sink and flooded my basement. I called Donnelly's Plumbing and the customer service was very good and in general the technician who came out for a quick 30 min job to replace 2 - $20 fittings on my sink did a great job as no leaks. My upsetting part of the experience was the price gouging from this company. Although they waved the $99 fee to come out an look at the issue, I was still charged $897.98 for the 30 min job. I only had them come out as I needed it fixed an had to submit to my insurance. I would like to know how one can charge that much to put 2 fittings on. All in all customer service and technician wonderful experience. Price for that job is ridiculous as if insurance did not frown upon the home owner replacing it for maybe $50 I would have done the job myself. I would strongly consider adjusting the price for a simple job like that. Please take this review as food for thought. Thanks an again employee's very pleasant to deal with price not so much.",{"text":3531,"languageCode":3509},{"displayName":3534,"uri":3535,"photoUri":3536},"Dave Scolnick","https://www.google.com/maps/contrib/113708168115739892914/reviews","https://lh3.googleusercontent.com/a-/ALV-UjVNlyZItiRNrvwK5bKNcC6AbwvNarOtZjEi0X0CaswHS_kt5hISfw=s128-c0x00000000-cc-rp-mo-ba3","2 months ago","2026-02-14T13:36:09.732865025Z",{"name":3540,"rating":78,"text":3541,"originalText":3543,"authorAttribution":3544,"relativePublishTimeDescription":3537,"publishTime":3548},"places/ChIJkWAoDc-jxokRlsAycDGcxfQ/reviews/Ci9DQUlRQUNvZENodHljRjlvT2pGbllVRllYMW8wV1ZGb2NXVkhTVlV6Y0RrMWNFRRAB",{"text":3542,"languageCode":3509},"A representative from Donnelly responded quickly after I submitted an inquiry through their website. When I called back, they promptly scheduled an appointment for Shane to come out the next day to assess our leaking water heater.\n\nShane quickly diagnosed the issue and provided us with an estimate right away. Before leaving, he scheduled the installation appointment. He was friendly, knowledgeable, and very accommodating to my schedule. He worked with our availability to find a time that was convenient for our family and thoroughly walked us through the setup and replacement once the job was complete.\n\nOverall, our experience with Donnelly was seamless from start to finish. The team was professional, responsive, and respectful of our time, and Shane’s expertise gave us complete confidence in the work being done.\nThanks!",{"text":3542,"languageCode":3509},{"displayName":3545,"uri":3546,"photoUri":3547},"Christina McCook","https://www.google.com/maps/contrib/108846297142519090662/reviews","https://lh3.googleusercontent.com/a-/ALV-UjVlozbUE6_pZlWC-K9bpeXiK7qUuPi_qu7o3djboZg8kBgb8TUzjQ=s128-c0x00000000-cc-rp-mo","2026-02-17T02:13:21.708103848Z",{"name":3550,"rating":99,"text":3551,"originalText":3553,"authorAttribution":3554,"relativePublishTimeDescription":3537,"publishTime":3558},"places/ChIJkWAoDc-jxokRlsAycDGcxfQ/reviews/Ci9DQUlRQUNvZENodHljRjlvT21sU01IZEdkRmxvZHpWS1FtVlVlV00wUm5ScmRVRRAB",{"text":3552,"languageCode":3509},"I have filed a BBB complaint.  They came out to replace copper water line with stainless steel and BURNED my kitchen cabinet, which is made of wood.  They refused to respond to my complaint to them.  And this is after I purchased a completely new HVAC from them this past summer for around $16,000.  The public should know this is how they treat their customers!!\n\nUPDATE SINCE OWNER RESPONSE:  Hear more about my experience? You ignored me for 2 months, after saying you would look into it and get back to me.  You never did! Reimburse me for the cost to replace this cabinet and you will have reinstated my trust in your company!\n\nUPDATE FEB 2026:  Revised to 2 stars as this company did reimburse me for the cost of the service, however they did not reimburse me for replacing the cabinet itself, which was irreparably damaged by them.  And I was unable to match the rest of the cabinets!",{"text":3552,"languageCode":3509},{"displayName":3555,"uri":3556,"photoUri":3557},"C P","https://www.google.com/maps/contrib/115906488263462618453/reviews","https://lh3.googleusercontent.com/a/ACg8ocIz6o2wsoAv9Msz0EOE9XKwErP9JgZKKg9gRSrVrvpaC9uv=s128-c0x00000000-cc-rp-mo","2026-02-24T19:42:48.299661018Z",4.8,5033]