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From the start to the finish they did an excellent job. They provided reasonable estimate and quality installation. The technicians were knowledgeable and the office staff very professional. We are very satisfied overall. 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Our regular service contractor failed us miserably a few years back, and I called Presidential in desperation.  Not only did they get our system back up and running, but did so on the same day I called (it was a Saturday, to boot).  Two subsequent AC failures ended with the same result; system back to operation in short order.  Each time we have an issue with this old set-up, I think it will be the end.  Presidential has saved the day, and my wallet, on each occasion.  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