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The guy inspected the unit and said that it was out of freon, but he never told me why it was out of freon. He refilled it and a year later the same issue happened. I called them back out and the guy did a dye test and found out that the system was leaking through one of the pipes and it had to be welded and stuff. The repair job is holding up nicely, so that part was good and he did a great job on that part, but it cost me more money because the guy didn't find that the first time.","David M.","2018-07-25T00:00:00.000Z",-64,{"testimonial_id":445,"contractor_id":11,"category_id":34,"city_id":34,"rating":67,"review_text":19,"reviewer_name":446,"reviewer_city":447,"reviewer_state":16,"review_date":442,"verified":64,"pop_word_score":64,"featured_review":64,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"32606","Nick A.","Rockville",{"testimonial_id":449,"contractor_id":11,"category_id":34,"city_id":34,"rating":60,"review_text":19,"reviewer_name":450,"reviewer_city":70,"reviewer_state":16,"review_date":442,"verified":64,"pop_word_score":64,"featured_review":64,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"32607","Claire 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He was professional, friendly, and took the time to explain everything in a way that made me feel comfortable and informed. He even helped make sure my thermostat was properly configured for my system, which I really appreciated. Overall, a great experience with Grove Heating & Cooling. I wish there were more technicians like Lucas. 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Explained everything and I was back up and running and maybe half hour. Explained how I could troubleshoot it for the next time as well. + Offered if I had any questions to give them a call. Would definitely recommend if you are having HVAC issues",{"text":846,"languageCode":825},{"displayName":849,"uri":850,"photoUri":851},"Craig Winchell","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F117284318926862773970\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjUaKsAdDsTnoYX4dv0MrfsG1voxill5X2t8Ov2QNbmpk5k-lBp1=s128-c0x00000000-cc-rp-mo-ba3","2026-07-06T12:00:33.286712290Z",{"name":854,"rating":60,"text":855,"originalText":857,"authorAttribution":858,"relativePublishTimeDescription":831,"publishTime":862},"places\u002FChIJT5MpaMHxt4kRXG3hkrhM30s\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT21rM01VcHRSa0pFT0djeFYwY3ljV0ZVVXkxMFlXYxAB",{"text":856,"languageCode":825},"Grove Heating & Air Conditioing service was exceptional during the heatwave.  Derrick, my technician followed through by troubleshooting my entire AC outside unit, installed a new wall thermostat (I asked for) and tested the gas furnace blower motor.  It was discovered my blower motor had failed. Gove AC ordered the correct part and installed the new furnance motor that evening. The unit is working up to capacity by keeping my house cool. I'm very happy with Grove and would recommend them to anyone for  a reliable heating or AC contractor. Thank you!",{"text":856,"languageCode":825},{"displayName":859,"uri":860,"photoUri":861},"Robert Nicholson","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F112538964112377644630\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocLWPLH6ZeeifwKg9PqsGwYc8JW0Epl3y02ZKv-FYUWbqH-EeA=s128-c0x00000000-cc-rp-mo","2026-07-13T21:08:14.184273279Z",{"name":864,"rating":60,"text":865,"originalText":867,"authorAttribution":868,"relativePublishTimeDescription":872,"publishTime":873},"places\u002FChIJT5MpaMHxt4kRXG3hkrhM30s\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2xKWFZFVmtUbEZEZW1kQlZraE1aMk15Y1V4eWNFRRAB",{"text":866,"languageCode":825},"Excellent service as always. Had a AC power issue (cut line; expensive mistake) needing swift attention. Contacted Grove’s after hours support line and a technician was deployed to my home within an hour. He quickly diagnosed my issue, made the necessary repairs, and ensured proper functionality.",{"text":866,"languageCode":825},{"displayName":869,"uri":870,"photoUri":871},"J Riv","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F117474809898735992328\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocJPqYncVmwspZYx_XX2lPBoAd8PgLx7Uh2ojeVYcMdu0iES-w=s128-c0x00000000-cc-rp-mo","3 months ago","2026-05-29T02:20:25.210520749Z",1229]