certified company
Based on 517 reviews
Our Certification Process
Best Pick Guarantee
Verified License(s)
Verified General Liability Ins.
7th year as a Best Pick Call
"We are a step above the rest. We understand our customers want the job done right the first time, and we expect that all of our technicians understand how to service your system. At Total Air & Heat, we're not comfortable until you are—this is our motto, and we mean it."

Steve Lauten | President
Company Information
Services Offered
Total Air & Heat Co. services, repairs, and replaces all brands of residential and commercial air conditioning and heating systems. The company specializes in whole-house HVAC solutions, including indoor air quality and duct leakage testing as well as system performance monitoring.
The company offers up to a 12-year warranty on parts and labor for new systems. Installations include a 100 percent satisfaction guarantee.
Company History
Total Air & Heat is a third-generation, family-owned business founded by Fred and Dorothy Lauten in 1957.
Employee Information
Employees wear uniforms and ID badges. Prospective employees must pass criminal background checks and drug tests.
Additional Information
The company services all brands of equipment and offers Trane and Carrier products.
Areas Served
Plano/Frisco/Allen/McKinney, Greater Dallas, North Dallas
A selection of 517 homeowner reviews:
“We have been with Total Air & Heat for ten years. They are a great company to work with—courteous, prompt, and professional, and they cover their shoes before they come in. We always purchase the yearly maintenance checkups—A+.”
“Wonderful company. They fixed in one visit what my previous company could not fix in five calls.”
“I have used Total Air & Heat for many years and have always received great service—A+.”
“We have been dealing with them since they installed the original equipment in my home 15+ years ago. We have a geothermal system which requires an additional level of training. They have well-trained, polite, and professional staff at all levels.”
“I have used Total Air and Heating for years and consider them the go to Air Conditioning and Heating experts in Plano.”
“We have relied on Total for our servicing for years. There has been little need for repairs because they stay on top of possible problems. We count on their technicians for expertise and honesty.”
“I'm very pleased with all my experience with Total Air & Heat.”
“We have used Total Air & Heat for years and have always been pleased with their prompt and expert service.”
“Very professional; very prompt; provided detailed information about service call.”
“Always get job done right even if it takes multiple visits are required. Servicemen friendly and explain everything well.”