[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"resolve-air-conditioning-and-heating/boston/heritage-home-service":3,"legacy-company-air-conditioning-and-heating-boston-heritage-home-service":9,"service-area-1196-boston":5318},{"type":4,"category":5,"city":6,"company":7,"cityName":8},"company","air-conditioning-and-heating","boston","heritage-home-service","Boston",{"contractor":10,"categories":37,"cities":76,"testimonials":79,"sd_testimonials":5288,"testimonial_count":49,"info":5289,"rating":5293,"quote":5294,"additional_info":5295,"faqs":5313,"context":5317},{"contractor_id":11,"display_name":12,"url_name":7,"company_logo":13,"street_address":14,"address_locality":15,"address_region":16,"postal_code":17,"phone":18,"phone_organic":19,"phone_ppc":20,"email":21,"has_email":22,"legal_entity_name":23,"work_hours":24,"google_reviews_enabled":22,"google_place_id":25,"short_desc":26,"long_desc":27,"ext_desc":28,"review_summary":29,"best_pick_text":30,"hero_image":19,"hero_image_2x":19,"hero_image_3x":19,"has_liability":22,"workers_compensation":31,"signing_date":32,"meta_title":33,"meta_description":34,"canonical_url":35,"live_ppc_phone":36},1196,"Heritage Home Service","assets/companylogo/1196/34f83196-90a2-4db9-ae2a-b7db0ca77238.jpg","2550 Main Street","Tewksbury","MA","01876","617-612-6614","","888-503-5631","onlineservice@justcallheritage.com, webleads@bestpickreports.com",true,"Heritage Plumbing, Heating, Cooling and Electrical","{\"Mo\":\"6:00 am - 12:00 am\",\"Tu\":\"6:00 am - 12:00 am\",\"We\":\"6:00 am - 12:00 am\",\"Th\":\"6:00 am - 12:00 am\",\"Fr\":\"6:00 am - 12:00 am\",\"Sa\":\"6:00 am - 12:00 am\",\"Su\":\"6:00 am - 12:00 am\",\"IsPopulated\":true}","ChIJAQDQ_7hR4okRYVtebKQrbXw","Our goal is for every job to be performed extremely well by friendly, considerate, highly trained professionals. That's why so many of our customers say, 'We love your people.'\u003C/p>Heritage Home Service installs, maintains, and repairs plumbing fixtures and water heaters for residential customers.","\u003Cp>To help ensure your health and that of our field technicians, we will take the following precautionary measures before and during our visit:\r\n\u003C/p>","\u003Cp>\u003Cstrong>Contact-Free Service Call\u003C/strong>\u003Cbr />\r\nWe will implement a \"Contact-Free\" service whenever possible. This simply means we will not have face to face contact. We will still book the call as normal and we interact via phone. During our 30 min call ahead, we will set the agenda for the call and answer any questions you may have. We will ask if there is an alternative method to access your equipment (ex.Bulkhead, back door, garage, etc.).We will determine the best method of communication for you (email, text, phone call) and we will communicate with you during the service, providing you options (when applicable) via this method. Once the call is completed, we will email your invoice. This invoice will include a link for the option to pay online. If you must pay via check, we will work together to determine where to leave your check.\u003C/p>\r\n\u003Cp>If a Contact-Free Service Call is not possible, we continue to follow the following process:\r\n\u003C/p>\r\n\u003Cp>\u003Cstrong>Limited Contact Service Call\u003C/strong>\u003Cbr />\r\nWe will kindly refrain from shaking your hand. We will do our best to maintain a distance of at least 6 feet, as per the CDC recommendation. We will put on new rubber gloves and clean shoe covers for each home we visit and throw them away when we are done We will not hand out business cards. We will wipe the surface of our tablet with a disinfecting wipe before asking you to sign for work to be done.  Alternatively, the technician can send an email to you while still on-site, with a description of the work to be done and the total amount due.  You can send a reply email from your phone giving approval for the work. We will wipe off your thermostat and or any other surface we touch. We will clean our hands before and after every visit. If you have any special requests, please don't hesitate to communicate with our Customer Service team ahead of your scheduled service. \u003C/p>","A selection of  homeowner reviews:","10th year as a Best Pick","V","2015-04-28T00:00:00.000Z","Heritage Home Service - Heating & Air Conditioning Reviews in Boston | Best Pick Reports","Best Pick Reports recommends Heritage Home Service, a top-rated heating and air conditioning company in Boston. All Best Pick companies are backed by our guarantee, so call today!","/air-conditioning-and-heating/boston/heritage-home-service",null,[38,57,67],{"category_id":39,"display_name":40,"url_name":41,"friendly_name":40,"services_offered":42,"services_not_offered":36,"specializations":36,"minimum_job":36,"warranty":43,"license_number":44,"awards_certifications":36,"organizations":36,"company_history":45,"distinctions":36,"employee_information":46,"product_information":36,"additional_information":47,"areas_served":36,"short_desc":26,"best_pick_text":30,"review_summary":29,"phone":18,"phone_organic":36,"phone_ppc":20,"live_ppc_phone":36,"avg_rating":48,"review_count":49,"total_5_stars":50,"total_4_stars":51,"total_3_stars":52,"total_2_stars":53,"total_1_stars":54,"fsr_owners_managers":36,"fsr_products_services":36,"fsr_insurance":36,"fsr_warranties":36,"fsr_company_history":36,"fsr_awards_memberships":36,"availability":36,"fee_structure":55,"financing_available":56,"free_estimates":22,"satisfaction_guarantee":36},11,"Plumbers","plumbers","\u003Cul>\u003Cli>Plumbing Repair, Installation, and Replacement\u003C/li>\u003Cli>Drain Cleaning Services\u003C/li>\u003Cli>Sewer Line Repair and Replacement\u003C/li>\u003Cli>Water Heater Repair, Installation, and Replacement\u003C/li>\u003Cli>Bathroom Plumbing Services\u003C/li>\u003Cli>Preventive Plumbing Maintenance\u003C/li>\u003C/ul>","\u003Cul>\u003Cli>1-year warranty on service and installation\u003C/li>\u003C/ul>","4198","The second-generation, family-owned-and-operated company was founded in 1986.","\u003Cul>\u003Cli>Wear Uniforms\u003C/li>\u003C/ul>","Heritage Home Service sells and services many brands, including KOHLER and Generac.",4.9,3168,2970,128,15,13,42,"\u003Cul>\u003Cli>A dispatch fee of $89 is charged if no work is performed\u003C/li>\u003C/ul>",false,{"category_id":58,"display_name":59,"url_name":60,"friendly_name":59,"services_offered":61,"services_not_offered":62,"specializations":36,"minimum_job":36,"warranty":43,"license_number":63,"awards_certifications":36,"organizations":36,"company_history":45,"distinctions":36,"employee_information":46,"product_information":36,"additional_information":47,"areas_served":36,"short_desc":64,"best_pick_text":30,"review_summary":29,"phone":65,"phone_organic":36,"phone_ppc":66,"live_ppc_phone":36,"avg_rating":48,"review_count":49,"total_5_stars":50,"total_4_stars":51,"total_3_stars":52,"total_2_stars":53,"total_1_stars":54,"fsr_owners_managers":36,"fsr_products_services":36,"fsr_insurance":36,"fsr_warranties":36,"fsr_company_history":36,"fsr_awards_memberships":36,"availability":36,"fee_structure":55,"financing_available":56,"free_estimates":22,"satisfaction_guarantee":36},19,"Electricians","electricians","\u003Cul>\u003Cli>Electrical Repair Services\u003C/li>\u003Cli>Service Panel Upgrades\u003C/li>\u003Cli>Generator Installation\u003C/li>\u003Cli>Electrical Installation Services\u003C/li>\u003Cli>Electrical Maintenance\u003C/li>\u003Cli>Switch Installation\u003C/li>\u003C/ul>","The company does not service or install solar or geothermal systems.","1?0?0?1?3?9","Our goal is for every job to be performed extremely well by friendly, considerate, highly trained professionals. That's why so many of our customers say, 'We love your people.'\u003C/p>Heritage Home Service performs the installation, maintenance, and repair of electrical equipment for residential customers.","617-658-1813","617-533-0658",{"category_id":68,"display_name":69,"url_name":5,"friendly_name":69,"services_offered":70,"services_not_offered":71,"specializations":36,"minimum_job":36,"warranty":72,"license_number":36,"awards_certifications":36,"organizations":36,"company_history":45,"distinctions":36,"employee_information":46,"product_information":36,"additional_information":47,"areas_served":36,"short_desc":73,"best_pick_text":30,"review_summary":29,"phone":74,"phone_organic":36,"phone_ppc":75,"live_ppc_phone":36,"avg_rating":48,"review_count":49,"total_5_stars":50,"total_4_stars":51,"total_3_stars":52,"total_2_stars":53,"total_1_stars":54,"fsr_owners_managers":36,"fsr_products_services":36,"fsr_insurance":36,"fsr_warranties":36,"fsr_company_history":36,"fsr_awards_memberships":36,"availability":36,"fee_structure":55,"financing_available":56,"free_estimates":22,"satisfaction_guarantee":36},26,"Air Conditioning & Heating","\u003Cul>\u003Cli>Boilers\u003C/li>\u003Cli>Air Duct Cleaning\u003C/li>\u003Cli>Ductless Mini-Split Installation\u003C/li>\u003Cli>Furnace Repair, Installation, and Replacement\u003C/li>\u003Cli>HVAC System Repair, Installation, and Replacement\u003C/li>\u003Cli>Maintenance Programs\u003C/li>\u003Cli>Zoning Systems\u003C/li>\u003C/ul>","The company does not clean air ducts or service or install solar or geothermal systems.","\u003Cul>\u003Cli>1-year workmanship and installation warranty\u003C/li>\u003Cli>5-year and 10-year parts and labor warranties\u003C/li>\u003Cli>5-year warranty on heat exchangers and compressors\u003C/li>\u003C/ul>","Our goal is for every job to be performed extremely well by friendly, considerate, highly trained professionals. That's why so many of our customers say, 'We love your people.'\u003C/p>Heritage Home Service maintains, repairs, and installs furnaces, boilers, central air conditioning systems, and ductless air conditioning systems.","617-274-0705","617-420-0713",[77],{"city_id":53,"display_name":8,"url_name":6,"state_code":16,"state_name":78},"Massachusetts",[80,88,95,99,102,106,109,112,116,120,123,129,136,142,145,151,156,160,165,171,175,178,182,186,190,193,196,199,202,206,209,212,216,218,221,226,231,235,238,242,248,253,257,262,267,271,276,282,286,288,291,295,297,301,305,310,313,316,319,322,327,331,336,340,344,349,353,356,359,362,365,368,371,375,378,381,383,386,390,392,395,398,402,407,411,416,422,427,431,436,441,445,450,455,459,464,466,470,474,478,481,484,487,489,492,496,498,501,503,506,509,513,515,518,521,524,527,530,533,536,539,543,546,549,552,555,557,560,562,564,566,569,572,576,579,582,585,588,591,594,597,599,602,606,609,611,615,619,624,629,633,637,642,645,650,654,658,661,665,670,674,677,680,686,690,695,699,702,704,707,710,714,717,721,724,727,729,732,735,737,740,743,746,749,752,755,759,762,764,767,769,771,773,775,778,781,785,788,792,797,800,804,808,812,816,820,822,825,827,829,833,835,839,841,845,847,850,853,856,860,862,865,867,869,872,874,877,880,883,886,889,892,894,896,899,902,905,908,911,913,915,918,921,924,926,929,931,934,936,939,942,946,951,955,958,962,966,970,972,975,979,983,987,993,996,999,1002,1006,1009,1011,1014,1017,1021,1025,1027,1030,1033,1037,1040,1043,1046,1049,1052,1055,1058,1060,1062,1066,1070,1076,1080,1084,1088,1091,1094,1099,1102,1105,1108,1110,1112,1114,1117,1120,1122,1124,1127,1131,1134,1137,1139,1141,1143,1145,1148,1151,1153,1156,1158,1161,1164,1167,1169,1172,1174,1177,1180,1182,1184,1186,1190,1193,1196,1199,1201,1205,1209,1212,1215,1217,1220,1222,1224,1228,1233,1237,1241,1244,1247,1250,1253,1256,1258,1261,1264,1267,1270,1273,1276,1278,1281,1284,1287,1289,1291,1295,1297,1300,1302,1304,1307,1309,1312,1315,1317,1320,1323,1326,1329,1332,1334,1338,1340,1343,1346,1348,1351,1354,1357,1359,1362,1365,1368,1370,1372,1375,1378,1381,1384,1387,1389,1393,1397,1402,1405,1409,1412,1415,1418,1421,1424,1428,1433,1437,1441,1445,1449,1453,1457,1461,1465,1468,1472,1476,1481,1485,1487,1490,1493,1495,1498,1500,1502,1504,1507,1509,1511,1513,1517,1520,1523,1525,1528,1531,1534,1537,1540,1544,1546,1549,1552,1555,1558,1561,1564,1566,1569,1572,1575,1577,1579,1581,1583,1586,1589,1592,1595,1598,1600,1603,1606,1609,1611,1613,1616,1619,1622,1624,1627,1630,1632,1634,1637,1640,1643,1646,1648,1651,1653,1655,1658,1661,1664,1667,1669,1671,1673,1676,1679,1682,1686,1691,1694,1699,1702,1704,1707,1710,1712,1715,1717,1720,1723,1727,1731,1736,1739,1744,1748,1752,1755,1758,1761,1763,1766,1768,1770,1772,1774,1776,1779,1781,1784,1787,1789,1792,1794,1798,1803,1808,1812,1817,1822,1825,1830,1834,1837,1841,1845,1849,1853,1856,1858,1862,1865,1867,1870,1873,1876,1878,1881,1884,1886,1889,1892,1895,1898,1900,1903,1906,1909,1912,1914,1917,1920,1922,1925,1927,1930,1933,1935,1937,1940,1943,1946,1949,1951,1955,1959,1963,1967,1971,1973,1977,1981,1983,1986,1991,1995,2000,2004,2007,2010,2013,2016,2019,2022,2025,2027,2029,2031,2033,2035,2038,2040,2044,2049,2053,2056,2060,2063,2065,2068,2071,2073,2076,2079,2082,2086,2090,2093,2096,2100,2104,2108,2112,2117,2120,2123,2127,2131,2133,2135,2138,2140,2142,2145,2147,2150,2152,2154,2158,2160,2163,2166,2169,2172,2174,2176,2179,2181,2184,2186,2188,2192,2195,2198,2200,2202,2204,2207,2210,2213,2215,2218,2222,2226,2230,2233,2236,2238,2240,2242,2247,2252,2256,2260,2264,2267,2270,2272,2275,2278,2280,2282,2285,2287,2290,2293,2296,2299,2301,2304,2306,2309,2312,2314,2317,2320,2323,2326,2329,2332,2335,2337,2340,2343,2346,2349,2354,2357,2360,2363,2366,2369,2372,2374,2376,2379,2381,2384,2387,2389,2392,2395,2397,2400,2403,2407,2410,2412,2414,2417,2420,2422,2425,2427,2430,2433,2435,2437,2439,2442,2445,2448,2451,2453,2456,2459,2462,2464,2466,2469,2472,2474,2476,2478,2480,2483,2485,2488,2491,2494,2497,2501,2503,2505,2508,2510,2512,2514,2516,2518,2521,2524,2527,2529,2531,2533,2535,2537,2539,2542,2545,2547,2550,2553,2555,2557,2560,2562,2566,2568,2571,2574,2577,2579,2582,2585,2588,2591,2594,2597,2599,2602,2604,2607,2610,2612,2615,2617,2620,2623,2626,2629,2632,2635,2638,2641,2644,2646,2649,2652,2655,2658,2661,2664,2667,2671,2675,2678,2682,2686,2690,2694,2697,2701,2705,2709,2713,2717,2722,2726,2729,2733,2738,2742,2746,2750,2753,2757,2761,2765,2769,2772,2775,2779,2784,2787,2789,2791,2794,2798,2800,2803,2806,2808,2810,2812,2814,2817,2820,2822,2825,2827,2829,2832,2835,2837,2840,2844,2847,2850,2853,2856,2860,2864,2867,2869,2872,2875,2877,2881,2885,2887,2891,2893,2897,2901,2905,2909,2913,2917,2921,2925,2929,2932,2935,2938,2940,2942,2944,2946,2948,2950,2953,2956,2959,2961,2963,2965,2967,2970,2972,2974,2977,2979,2981,2983,2985,2987,2989,2992,2995,2998,3000,3003,3005,3007,3010,3013,3017,3020,3023,3026,3031,3033,3036,3040,3045,3047,3050,3053,3057,3061,3063,3065,3068,3071,3073,3076,3078,3081,3084,3087,3089,3093,3097,3099,3103,3107,3111,3113,3115,3118,3120,3123,3126,3128,3130,3134,3137,3139,3141,3143,3145,3147,3149,3151,3154,3156,3159,3161,3163,3166,3168,3170,3173,3175,3178,3180,3182,3184,3187,3191,3195,3198,3203,3208,3212,3216,3220,3224,3228,3232,3234,3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S.","Merrimack","NH","2021-07-17T00:00:00.000Z",0,{"testimonial_id":89,"contractor_id":11,"category_id":36,"city_id":36,"rating":90,"review_text":19,"reviewer_name":91,"reviewer_city":92,"reviewer_state":16,"review_date":93,"verified":87,"pop_word_score":94,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15615",2,"Ilana M.","Methuen","2021-07-15T00:00:00.000Z",-50,{"testimonial_id":96,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":19,"reviewer_name":97,"reviewer_city":98,"reviewer_state":85,"review_date":93,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15616","Henry W.","Derry",{"testimonial_id":100,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":19,"reviewer_name":19,"reviewer_city":101,"reviewer_state":16,"review_date":93,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15617","Dunstable",{"testimonial_id":103,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":19,"reviewer_name":104,"reviewer_city":105,"reviewer_state":85,"review_date":93,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15618","Renee F.","North Hampton",{"testimonial_id":107,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":19,"reviewer_name":108,"reviewer_city":84,"reviewer_state":85,"review_date":93,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15619","Patricia B.",{"testimonial_id":110,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":19,"reviewer_name":19,"reviewer_city":111,"reviewer_state":16,"review_date":93,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15620","Wilmington",{"testimonial_id":113,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":19,"reviewer_name":114,"reviewer_city":115,"reviewer_state":85,"review_date":93,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15621","Judy N.","Rochester",{"testimonial_id":117,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":19,"reviewer_name":118,"reviewer_city":119,"reviewer_state":85,"review_date":93,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15622","Scott L.","Danville",{"testimonial_id":121,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":19,"reviewer_name":122,"reviewer_city":92,"reviewer_state":16,"review_date":93,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15623","Samantha H.",{"testimonial_id":124,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":125,"reviewer_name":126,"reviewer_city":127,"reviewer_state":85,"review_date":93,"verified":87,"pop_word_score":128,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15223","Excellent, fast, fast service at a fair price","John C.","Litchfield",-39,{"testimonial_id":130,"contractor_id":11,"category_id":36,"city_id":36,"rating":131,"review_text":132,"reviewer_name":133,"reviewer_city":134,"reviewer_state":85,"review_date":93,"verified":87,"pop_word_score":135,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"335157",1,"Well pump went out…quoted $6500 to fix…came out the next day and had no clue how to do it.  Told me to call Skillings who came out and fixed it immediately for $1100.  And Heritage charged me $189 for coming out twice…once to try to rip me off and then again to tell me they don’t know how to rip me off.  I want my $189 back and I will tell everyone I know not to use Heritage","Joe B.","Amherst",-125,{"testimonial_id":137,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":138,"reviewer_name":139,"reviewer_city":111,"reviewer_state":16,"review_date":140,"verified":87,"pop_word_score":141,"featured_review":131,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15224","First, I'd like to say \"Thanks, Guys!\" to Joe, Kevin and Josh who made me a very satisfied customer of Heritage.  That's an incredible accomplishment on their part.....as I am not easily impressed and I'm a stickler for excellence in product, installers and customer service.\nSo, secondly I'd like to say \"Thanks again, Guys!\"  All three of you deserve kudos for a job well done....exceeding my high expectations!!\nJoe, Kevin and Josh....give yourselves the \"pat on the back\" that I would have given you upon leaving my home...if it were not for Covid.\nYou guys were awesome!","Steven P.","2021-06-08T00:00:00.000Z",6,{"testimonial_id":143,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":19,"reviewer_name":19,"reviewer_city":98,"reviewer_state":85,"review_date":144,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15624","2021-06-04T00:00:00.000Z",{"testimonial_id":146,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":147,"reviewer_name":148,"reviewer_city":149,"reviewer_state":85,"review_date":150,"verified":87,"pop_word_score":131,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15225","We are very happy that we contracted with Heritage....","Kathleen L.","Franklin","2021-06-03T00:00:00.000Z",{"testimonial_id":152,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":19,"reviewer_name":153,"reviewer_city":154,"reviewer_state":85,"review_date":155,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15625","Annmarie S.","Hampton","2021-06-02T00:00:00.000Z",{"testimonial_id":157,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":19,"reviewer_name":158,"reviewer_city":154,"reviewer_state":85,"review_date":159,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15626","Bob 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My girlfriend and fellow quilters are making many Erma my friend puts special insulating material inside made me 5  sending a gift card at \nJo Ann Fabrics and they are washable \nCall needs only one will keep in touch love the faucets and I am appreciative \nStay safe be careful second wave coming watch head of virus program said in fall with flu season.\nA woman suggested a world wide only at members of United Nations preparation for next virus to come in not too long","Melisse S.","Acton",{"testimonial_id":1403,"contractor_id":11,"category_id":36,"city_id":36,"rating":162,"review_text":1404,"reviewer_name":19,"reviewer_city":420,"reviewer_state":85,"review_date":1269,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15299","We had to have the plumber back to re-repair his work.",{"testimonial_id":1406,"contractor_id":11,"category_id":36,"city_id":36,"rating":167,"review_text":1407,"reviewer_name":1408,"reviewer_city":426,"reviewer_state":85,"review_date":1269,"verified":87,"pop_word_score":170,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15300","I thought the bill was high, for what they had to do.","Gary T.",{"testimonial_id":1410,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":1411,"reviewer_name":19,"reviewer_city":252,"reviewer_state":16,"review_date":1269,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15301","Complete and neat/clean job.  Everything was explained.  Arrival was on time.  COVID precautions were exercised.  Employee was very considerate and personable.",{"testimonial_id":1413,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":1414,"reviewer_name":19,"reviewer_city":542,"reviewer_state":16,"review_date":1269,"verified":87,"pop_word_score":950,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15302","This is my third time using Heritage and all the workers have been very professional and diligent. They are experts in their field and let you know the final cost before starting their work. They are a little bit pricey but it is worth it knowing the job will be done correctly and efficiently. I would highly recommend Heritage to family and friends.",{"testimonial_id":1416,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":1417,"reviewer_name":1051,"reviewer_city":84,"reviewer_state":85,"review_date":1269,"verified":87,"pop_word_score":167,"featured_review":131,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15303","We were extremely pleased with the way Mat professionally, efficiently, and courteously replaced all of our existing piping under our kitchen sink and installed a new kitchen faucet.  His workmanship was excellent.  We would definitely recommending Heritage Plumbing, Heating, Cooling, and Electric to a friend.",{"testimonial_id":1419,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":1420,"reviewer_name":19,"reviewer_city":154,"reviewer_state":85,"review_date":1269,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15304","Dependable effiecient proffesional",{"testimonial_id":1422,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":1423,"reviewer_name":19,"reviewer_city":163,"reviewer_state":85,"review_date":1269,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15305","Heritage honored their work, happy with David Ayotte",{"testimonial_id":1425,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":1426,"reviewer_name":1427,"reviewer_city":149,"reviewer_state":85,"review_date":1269,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15306","Always professional","Jack B.",{"testimonial_id":1429,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":1430,"reviewer_name":1431,"reviewer_city":252,"reviewer_state":16,"review_date":1432,"verified":87,"pop_word_score":131,"featured_review":131,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15307","Everytime I've used Heritage for either plumbing or electrical work, they've done top-notch work.","Kathleen F.","2020-06-29T00:00:00.000Z",{"testimonial_id":1434,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":1435,"reviewer_name":1436,"reviewer_city":163,"reviewer_state":85,"review_date":1432,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15308","I have been with Heritage for many years and I have never been disappointed with their work or anyone that came here.  It is easy to get an appointment.  Everyone is very pleasant and those who come to do work are on time, or if they can't they or someone else will call to tell you when to expect them.  It is a very efficiently run company.","Karen S.",{"testimonial_id":1438,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":1439,"reviewer_name":1440,"reviewer_city":405,"reviewer_state":16,"review_date":1432,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15309","Very thorough and mindful of observing COVID-rules. Explained our options in detail w/o pushing for more business. We had to wait some time for an opening but it was worth it. 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From the salesman to installers everyone was awesome!","Daniel R.",{"testimonial_id":1446,"contractor_id":11,"category_id":36,"city_id":36,"rating":131,"review_text":1447,"reviewer_name":1448,"reviewer_city":195,"reviewer_state":85,"review_date":1432,"verified":87,"pop_word_score":185,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15311","As every time they are here, they are prompt, know what they are doing, helpful with any questions, and always clean up after completing a job more than well done!","Paul T.",{"testimonial_id":1450,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":1451,"reviewer_name":1452,"reviewer_city":208,"reviewer_state":85,"review_date":1432,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15312","I have had the workmen here on numerous occasions.  They have ALWAYS done VERY GOOD work.","Elizabeth B.",{"testimonial_id":1454,"contractor_id":11,"category_id":36,"city_id":36,"rating":162,"review_text":1455,"reviewer_name":1456,"reviewer_city":454,"reviewer_state":85,"review_date":1432,"verified":87,"pop_word_score":247,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15313","Pricing","Ronald S.",{"testimonial_id":1458,"contractor_id":11,"category_id":36,"city_id":36,"rating":90,"review_text":1459,"reviewer_name":1460,"reviewer_city":119,"reviewer_state":85,"review_date":1432,"verified":87,"pop_word_score":641,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15314","I submitted the following message to Heritage on the evening of June 22, 2020 and have yet to receive a reply.  \"Chris arrived this morning at eight-thirty to service my central air system.  I had spent some time clearing the way for him to access the system located in my attic, but he told me that he would be unable to climb up and asked me if anyone else had ever gone into the attic (all other technicians have gone into the attic.)  He apparently did not have the correct size ladder which would allow him to gain access.  He did go outside and work on the condenser and I did receive an email with the results.  I am concerned about the system in the attic since it was not serviced last year and I know that the filter has now not been replaced for two years.  Chris reassured me that everything looked fine, but he failed to even access the system in the attic.  I do not want something to go wrong as a result of this lack of action on his part and consequently I would be liable for the cost of repairs.  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Then they said the best thing to do was to replace the entire unit for “just a couple of thousand more,“ hoping she would bite. I shook my head in disgust when she told me. 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S.",{"testimonial_id":2650,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":19,"reviewer_name":2651,"reviewer_city":208,"reviewer_state":85,"review_date":2353,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16265","Jim C.",{"testimonial_id":2653,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":19,"reviewer_name":2654,"reviewer_city":163,"reviewer_state":85,"review_date":2353,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16266","Jennifer W.",{"testimonial_id":2656,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":19,"reviewer_name":2657,"reviewer_city":614,"reviewer_state":16,"review_date":2353,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16267","Bridget M.",{"testimonial_id":2659,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":19,"reviewer_name":2660,"reviewer_city":163,"reviewer_state":85,"review_date":2353,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16268","Douglas C.",{"testimonial_id":2662,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":2663,"reviewer_name":19,"reviewer_city":426,"reviewer_state":85,"review_date":2353,"verified":87,"pop_word_score":131,"featured_review":131,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15371","Great, thorough services with full explanations of every step of my repair. Very friendly and knowledgeable staff.",{"testimonial_id":2665,"contractor_id":11,"category_id":36,"city_id":36,"rating":162,"review_text":2666,"reviewer_name":2549,"reviewer_city":265,"reviewer_state":85,"review_date":2353,"verified":87,"pop_word_score":247,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15372","Overpriced",{"testimonial_id":2668,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":2669,"reviewer_name":2670,"reviewer_city":300,"reviewer_state":16,"review_date":2353,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15373","Evan Crowley, the plumbing technician was polite, knowledgable and a true professional. He was able to troubleshoot a mysterious plumbing issue which had vexed us for a long time and then successfully resolved the issue to our satisfaction! Who wants anything more from a plumbing expert!","Binod R.",{"testimonial_id":2672,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":2673,"reviewer_name":2674,"reviewer_city":2274,"reviewer_state":16,"review_date":2353,"verified":87,"pop_word_score":90,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15374","Angel did a great job. Would recommend him and Heritage","Ken Y.",{"testimonial_id":2676,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":2677,"reviewer_name":315,"reviewer_city":294,"reviewer_state":16,"review_date":2353,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15375","Have used them several times and found their service to be very good.",{"testimonial_id":2679,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":2680,"reviewer_name":2681,"reviewer_city":195,"reviewer_state":85,"review_date":2353,"verified":87,"pop_word_score":131,"featured_review":131,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15376","I find all the technicians very courteous, helpful and believe I can trust them when making recommendations.","Walter Z.",{"testimonial_id":2683,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":2684,"reviewer_name":19,"reviewer_city":2685,"reviewer_state":85,"review_date":2353,"verified":87,"pop_word_score":131,"featured_review":131,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15377","Extremely professional and helpful.  Andy showed up when he said he would and took care of everything very quickly.","Atkinson",{"testimonial_id":2687,"contractor_id":11,"category_id":36,"city_id":36,"rating":90,"review_text":2688,"reviewer_name":2689,"reviewer_city":15,"reviewer_state":16,"review_date":2353,"verified":87,"pop_word_score":641,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15378","They drastically overcharged me on a simple hot heater installation that even one of the owners agreed that they did!  I have brought my situation to the Attorney General's Office.","Christine B.",{"testimonial_id":2691,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":2692,"reviewer_name":2693,"reviewer_city":246,"reviewer_state":85,"review_date":2353,"verified":87,"pop_word_score":131,"featured_review":131,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15379","Fast, reliable and always very professional work. Why would I use anyone else?","Gary L.",{"testimonial_id":2695,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":2696,"reviewer_name":627,"reviewer_city":389,"reviewer_state":16,"review_date":2353,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15380","They do good work and in a timely fashion.  I had quotes of waiting 6-8 weeks to do the job they came that week and came back for the town inspection",{"testimonial_id":2698,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":2699,"reviewer_name":2700,"reviewer_city":205,"reviewer_state":85,"review_date":2353,"verified":87,"pop_word_score":421,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15381","Heritage has always done excellent work, and on this visit, they protected themselves and us, completed the work very professionally and I liked the discounts that were offered.","Rich B.",{"testimonial_id":2702,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":2703,"reviewer_name":2704,"reviewer_city":173,"reviewer_state":16,"review_date":2353,"verified":87,"pop_word_score":131,"featured_review":131,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15382","I already have recommended Heritage Plumbing to a friend and she was very pleased with the service.","Gerald L.",{"testimonial_id":2706,"contractor_id":11,"category_id":36,"city_id":36,"rating":131,"review_text":2707,"reviewer_name":2708,"reviewer_city":280,"reviewer_state":16,"review_date":2353,"verified":87,"pop_word_score":1098,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15383","I've had work done with Heritage before and was very happy with it however, I'm not sure I'll go through them again. I feel as though they tried to take advantage of my lack of knowledge. The project manager was very pushy when it came time to sign the quote (which was three times higher than any other quote I got) and became annoyed with me when I was apprehensive to sign it.","Stacy T.",{"testimonial_id":2710,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":2711,"reviewer_name":2712,"reviewer_city":195,"reviewer_state":85,"review_date":2353,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15384","They have been taking care of my heating and plumbing for over 20 years and I have never been unhappy with their work.","Kerry B.",{"testimonial_id":2714,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":2715,"reviewer_name":2716,"reviewer_city":92,"reviewer_state":16,"review_date":2353,"verified":87,"pop_word_score":131,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15385","Excellent job, both plumbers were polite and informant.","Frank R.",{"testimonial_id":2718,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":2719,"reviewer_name":2720,"reviewer_city":2721,"reviewer_state":85,"review_date":2353,"verified":87,"pop_word_score":131,"featured_review":131,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15386","The service was great, the tech was very knowledgeable and helpful.","Jesus R.","Milton",{"testimonial_id":2723,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":2724,"reviewer_name":19,"reviewer_city":2725,"reviewer_state":85,"review_date":2353,"verified":87,"pop_word_score":131,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15387","Heritage are the best one to call for any plumbing needs.","Pinardville",{"testimonial_id":2727,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":2728,"reviewer_name":693,"reviewer_city":694,"reviewer_state":16,"review_date":2353,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15388","Good work. On time!",{"testimonial_id":2730,"contractor_id":11,"category_id":36,"city_id":36,"rating":162,"review_text":2731,"reviewer_name":2732,"reviewer_city":269,"reviewer_state":85,"review_date":2353,"verified":87,"pop_word_score":131,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15389","Courteous and professional team","Charles F.",{"testimonial_id":2734,"contractor_id":11,"category_id":36,"city_id":36,"rating":131,"review_text":2735,"reviewer_name":2736,"reviewer_city":181,"reviewer_state":85,"review_date":2353,"verified":87,"pop_word_score":2737,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15390","Hired you for two issues. The first was to unclog a basement sink on the 21st. The plumber discovered an unforeseen issue therefore we decided to remove the sink and cap the lines. He claimed that there was no one around that could help him remove the old sink. When I asked if they could come back when they had additional bodies I was told it would cost me the visit. He then recommended I call someone else to have it removed. I let that go...\nSecond, I had scheduled boiler maintenance for this Friday yet I got a call from Bob yesterday morning saying he's on his way. I had to juggle around a few meetings but able to accommodate. The boiler is in good shape but he didn't hesitate to tell me about all the issues he saw in the basement from plumbing to electrical to HVAC. He was prepared to quote out a plethora of items that would have cost me thousands of dollars. He also performed maintenance on the 4 year-old water heater that the plumber from the week before forgot to do. While going through the list of recommendations he mentioned a few times that he's not selling me and that he used to be a property manager. I hired him for boiler maintenance - not a full blown out inspection with a laundry list of 'not-so-critical' things he feels should be taken care of. What really drove me to write this comment is what he did with the rusty water he drained from the boiler. Instead of walking out to the street to dump it like I do and other service guys have done in the past he simply dumped it onto my back lawn. I take great care in my lawn and spend much time fertilizing, mowing, trimming, removing weeds, etc. Now I have a patch of grass that has been killed by the drainage that needs attention. For someone claiming to have been a property manager I'm surprised to see such neglect and disrespect to my property.","Chris T.",-149,{"testimonial_id":2739,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":2740,"reviewer_name":2741,"reviewer_city":285,"reviewer_state":16,"review_date":2353,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15391","In and out very quickly  Like a good Bank Robbery  just kidding !","Judy D.",{"testimonial_id":2743,"contractor_id":11,"category_id":36,"city_id":36,"rating":167,"review_text":2744,"reviewer_name":2745,"reviewer_city":163,"reviewer_state":85,"review_date":2353,"verified":87,"pop_word_score":170,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15392","Well, my wife called the company about 2/3 after the job was done.  We wanted an explanation of the bill And the amount.  As of this rating the approximately 7-10 days we HAVE NOT heard from ANYONE.  So, I’m going to give them the benefit for the moment they are busy. But, when a paying customer wants a call back to discuss a bill someone should have called back in 24 hours.  This rating will be updated soon.  Maybe with more information of the experience of this business dealing.","John G.",{"testimonial_id":2747,"contractor_id":11,"category_id":36,"city_id":36,"rating":162,"review_text":2748,"reviewer_name":2749,"reviewer_city":374,"reviewer_state":85,"review_date":2353,"verified":87,"pop_word_score":135,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15393","I feel that the discounted price of $299.00 (Approximately $150 per hour) is to expensive. I don't think I would pay $200 per hour at Heritage's regular pricing to service/clean a furnace. Tech arrived at 10:30am finished 12:30pm","Charles G.",{"testimonial_id":2751,"contractor_id":11,"category_id":36,"city_id":36,"rating":162,"review_text":2752,"reviewer_name":1954,"reviewer_city":119,"reviewer_state":85,"review_date":2353,"verified":87,"pop_word_score":94,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15394","Quality staff in all ways, but It appears the facility inflates prices for basic repairs, example a cartridge repair to a shower, but it is called restructuring of faucet that made it over 300.00 dollars. I had my furnace cleaned for over 700.00 dollars based on price structuring.",{"testimonial_id":2754,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":2755,"reviewer_name":2756,"reviewer_city":790,"reviewer_state":16,"review_date":2353,"verified":87,"pop_word_score":90,"featured_review":131,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15395","They came on time and it was during the covid-19 crisis. They came prepared masked and gloved, thankfully we had a bulkhead entrance to allow for minimal contact","Rob A.",{"testimonial_id":2758,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":2759,"reviewer_name":2760,"reviewer_city":195,"reviewer_state":85,"review_date":2353,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15396","The men that came to my house to replace my furnace were respectful, very helpful and efficient. They loaned me necessary equipment to stay warm until my new furnace could be installed. They explained what and why everything needed to be done. They were professional in every way and I highly recommend Heritage .","Pamela O.",{"testimonial_id":2762,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":2763,"reviewer_name":2764,"reviewer_city":790,"reviewer_state":16,"review_date":2353,"verified":87,"pop_word_score":131,"featured_review":131,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15397","Had an electrical inspection done and was very pleased with how the inspection was done, and how the results were presented to me, very satisfied .","Martha R.",{"testimonial_id":2766,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":2767,"reviewer_name":2768,"reviewer_city":605,"reviewer_state":16,"review_date":2353,"verified":87,"pop_word_score":90,"featured_review":131,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15398","Excellent service!  Staff (phone & repairman) were so helpful and courteous.  Much appreciated!","Norma L.",{"testimonial_id":2770,"contractor_id":11,"category_id":36,"city_id":36,"rating":162,"review_text":2771,"reviewer_name":2745,"reviewer_city":1815,"reviewer_state":85,"review_date":2353,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15399","I never recommend anyone.",{"testimonial_id":2773,"contractor_id":11,"category_id":36,"city_id":36,"rating":162,"review_text":2774,"reviewer_name":19,"reviewer_city":1337,"reviewer_state":85,"review_date":2353,"verified":87,"pop_word_score":131,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15400","I would recommend if I'm asked. It's not likely I'll be asked. My friends and I don't talk about this.",{"testimonial_id":2776,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":2777,"reviewer_name":2778,"reviewer_city":1029,"reviewer_state":85,"review_date":2353,"verified":87,"pop_word_score":247,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15401","Good service and quality - but very expensive.","Debra K.",{"testimonial_id":2780,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":2781,"reviewer_name":2782,"reviewer_city":163,"reviewer_state":85,"review_date":2783,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15402","very satisfied with work that was done replacing electrical panel","Diane L.","2020-04-27T00:00:00.000Z",{"testimonial_id":2785,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":2786,"reviewer_name":19,"reviewer_city":154,"reviewer_state":85,"review_date":2783,"verified":87,"pop_word_score":131,"featured_review":131,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15403","Excellent service. But people do have older heating systems. And if it is not broken do not replace it. Especially with all this chaotic ness going on/me",{"testimonial_id":2788,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":19,"reviewer_name":810,"reviewer_city":731,"reviewer_state":85,"review_date":2783,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16269",{"testimonial_id":2790,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":19,"reviewer_name":19,"reviewer_city":426,"reviewer_state":85,"review_date":2783,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16270",{"testimonial_id":2792,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":19,"reviewer_name":1448,"reviewer_city":163,"reviewer_state":85,"review_date":2793,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16271","2020-04-26T00:00:00.000Z",{"testimonial_id":2795,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":19,"reviewer_name":2796,"reviewer_city":2797,"reviewer_state":85,"review_date":2793,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16272","Christine 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They always try to sell me something that was not part of the deal. I feel they are just trying to get more money out of me each time they come to get the maintenance done.  They also are changing the way we have to pay.  I do not like the pressure or being frighted into buying more and I do not appreciate this. 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But this was not brought up until after my bill was already calculated as an additional item that could be purchased.  If it has been included earlier, my bill would have been less.","Paul N.",{"testimonial_id":4215,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":4216,"reviewer_name":986,"reviewer_city":163,"reviewer_state":85,"review_date":4187,"verified":87,"pop_word_score":131,"featured_review":131,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15513","Every person from Heritage was friendly, professional, and respectful. Communication was excellent. Work was performed when promised. 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Excellent service.","Francis K.",{"testimonial_id":4226,"contractor_id":11,"category_id":36,"city_id":36,"rating":90,"review_text":4227,"reviewer_name":3569,"reviewer_city":98,"reviewer_state":85,"review_date":4187,"verified":87,"pop_word_score":185,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15516","The price for the labor was triple the price of 4 other companies.  We went with the next lowest which was 4000 less expensive",{"testimonial_id":4229,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":4230,"reviewer_name":4231,"reviewer_city":605,"reviewer_state":16,"review_date":4187,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15517","All workmen were polite, knowledgeable and came on time.","Judith C.",{"testimonial_id":4233,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":4234,"reviewer_name":4235,"reviewer_city":405,"reviewer_state":16,"review_date":4187,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15518","I have had numerous projects that Heritage has done in my home in the past six months and I can’t say enough about the quality and service they have provided.","Cristina K.",{"testimonial_id":4237,"contractor_id":11,"category_id":36,"city_id":36,"rating":131,"review_text":4238,"reviewer_name":4239,"reviewer_city":173,"reviewer_state":16,"review_date":4187,"verified":87,"pop_word_score":185,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15519","18grand to install a 2500 tankless combo furnace hot water system.","Jaden H.",{"testimonial_id":4241,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":4242,"reviewer_name":1079,"reviewer_city":163,"reviewer_state":85,"review_date":4187,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15520","I tried a few other companies before Heritage. I was not happy with any one of them. I have been happy, so far, with Heritage. 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It was something that possibly could've gone on, and I would've had someone come back, but the guy and found the problem and fixed it.",{"testimonial_id":5215,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":5216,"reviewer_name":19,"reviewer_city":684,"reviewer_state":85,"review_date":5210,"verified":87,"pop_word_score":131,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15587","I've been very pleased with them over the years.",{"testimonial_id":5218,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":5219,"reviewer_name":19,"reviewer_city":2246,"reviewer_state":85,"review_date":5210,"verified":87,"pop_word_score":90,"featured_review":131,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15588","Only thing that I didn't like, is that we specifically bought the sink because we liked the style of it, and because the problem he had to fix—ruined the style; we no longer have a basket in our sink. So that was kind of a disappointment, but he did what he had to do at the time. 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I've been pretty pleased. The last visit just put my teeth on edge.",{"testimonial_id":5228,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":19,"reviewer_name":19,"reviewer_city":308,"reviewer_state":85,"review_date":5210,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15592",{"testimonial_id":5230,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":5231,"reviewer_name":19,"reviewer_city":1219,"reviewer_state":85,"review_date":5210,"verified":87,"pop_word_score":131,"featured_review":131,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15593","The technician was wonderful and knowledgeable. 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They said it would be however much to come out, and that's all it would be. I asked 3 times if he was sure and he said yes. Then when they did come out, the final price ended up being 3 times as much. They're a rip off, and I would never recommend Heritage to anyone.",{"testimonial_id":5244,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":5245,"reviewer_name":19,"reviewer_city":628,"reviewer_state":85,"review_date":5210,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15598","I found the person to be very responsive and helpful. I had a bunch of questions about it, and he knew all about it.",{"testimonial_id":5247,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":5248,"reviewer_name":19,"reviewer_city":389,"reviewer_state":16,"review_date":5210,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15599","They came earlier than I expected which freed up my day. They put booties on their shoes, and the guy was really nice and explained all the options to me. He did not pressure me. I will probably call Heritage again in the future.",{"testimonial_id":5250,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":5251,"reviewer_name":19,"reviewer_city":898,"reviewer_state":85,"review_date":5210,"verified":87,"pop_word_score":247,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15600","The price was a little high. 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I was satisfied.",{"testimonial_id":5261,"contractor_id":11,"category_id":36,"city_id":36,"rating":82,"review_text":5262,"reviewer_name":19,"reviewer_city":92,"reviewer_state":16,"review_date":5210,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15604","I was happy. They were nice and friendly.",{"testimonial_id":5264,"contractor_id":11,"category_id":36,"city_id":36,"rating":167,"review_text":5265,"reviewer_name":19,"reviewer_city":440,"reviewer_state":85,"review_date":5210,"verified":87,"pop_word_score":170,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15605","It was awful that it took 6 days. Not until my ex-husband and son came did I see any action. He was here for a week and didn't know what he was doing. He was in the basement, and he would say ‘Hey,’ but that was it; he didn't share with me what was going on.",{"testimonial_id":5267,"contractor_id":11,"category_id":36,"city_id":36,"rating":162,"review_text":5268,"reviewer_name":19,"reviewer_city":2048,"reviewer_state":85,"review_date":5210,"verified":87,"pop_word_score":87,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15606","They were a bunch of liars.",{"testimonial_id":5270,"contractor_id":11,"category_id":36,"city_id":36,"rating":167,"review_text":5271,"reviewer_name":19,"reviewer_city":454,"reviewer_state":85,"review_date":5210,"verified":87,"pop_word_score":170,"featured_review":87,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15607","The management was helpful in having our concerns met in a timely manner. 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