3rd year as an EBSCO Research Best Pick
"WindowWorks and its staff take pride in being a down-to-earth company that is very easy to do business with. Our customers' complete satisfaction is our number-one priority."
WindowWorks provides and installs windows, siding, and doors for both residential and commercial customers.
Services Not Offered
The company does not offer roofing services.
WindowWorks offers a lifetime, non-prorated warranty on products and a five-year warranty on labor.
WindowWorks is a division of HomeWerks, a remodeling company founded in 1996.
The company states that it screens all employees for customer service skills and experience. Employees wear uniforms.
WindowWorks has developed its own line of windows, which, according to the company, was specifically designed to withstand Chicago's extreme weather. The company also carries recognized brands, such as Pella and ProVia.
Select Quotes from Customer Interviews
A selection of 343 homeowner reviews:
WindowWorks put a bow window in the living room, and the quality of the work was excellent. The workers and the cleanup were wonderful. If I had the need, I would use the company again. They're an A+. They were very good.
I had no negative experience with them at all. They did a wonderful job. The windows were very appreciated in this cold winter. They are very energy efficient and easy to operate. They match very well with the original windows in the house. The quality of the trim work they did outside is very nice. The people cleaned up after themselves very well, and just everything that they did, they seemed to do it very professionally. They were very careful to keep the inside of the house clean while they were working—laid down tarps and cleaned up after themselves. Everything was great. They were one of the window companies that was highly rated in our area, so we picked them, and I'm very glad we did. I would give them an A+. They did everything correctly—period.
They were on time, they did good work, and the salesman was very friendly. They replaced windows in my house. That was my first time using them, but I would definitely use them again. They were able to do everything in a timely fashion, and I thought their cleanup was excellent—I didn't even know they were there. I'd give them the highest grade—an A+.
They listened to my concerns. They were one of the three companies I had come out, and I liked their product the best. They installed windows. Their cleanup was excellent. Their ranking would be an A.
I've only had two windows done by WindowWorks so far because we're doing it in phases—it's more for efficiency purposes. So far, the technicians have been good, and their cleanup is wonderful. I have no complaints at all. I would give them the A+ grade.
A year ago, they installed one set of windows for me, and it was so good that I had them put in new windows two weeks ago. Their salesman was very thorough—he explained everything very well—and I was satisfied with the product. I got the double-hung windows for easy cleaning; those were put in two weeks ago. They showed me how to work them, and the cleanup was excellent. They would be an A+ company.
WindowWorks did excellent work. They did good, quality work—quick and quality. They did six windows, I think. They have not had to come back out. I give them a grade of A.
It was quick, easy, and simple. My window wasn't opening, so I needed a new window. The cleanup on the job was good. I got the double-hung windows—the ones that tilt in for easy cleaning—and they showed me how to work the mechanism with the windows. I would definitely give them an A+.
They were here when they said they were going to be here, and they got the windows done in good time. The workers just worked continuously in the heat; they put in ten double-pane windows, and I was impressed. They took care of everything. I would use WindowWorks again. They provided quality work and quality equipment. I'd give them an A grade.
They did some windows for me sometime around the end of last summer. I thought they were all right. That was my first time using them. I think I looked up several people, and as I recall, I think they came back and did an estimate. Everything went smoothly. It was an A+.