2016 EBSCO Research Best Pick

A & A Services Home Improvement

1st year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

"When we started A & A Services over 34 years ago, our goal was to make it the kind of company that we'd like to do business with as a homeowner. We will continue to be the home improvement company you can trust to do the best work with the best value and an enjoyable experience that will prove we are 'A Grade Above.'"

Chris Zorzy | President

Areas Served:

North Shore

  • Services Offered
    A & A Services offers energy-efficient window and door installation services. The company provides window products such as double-hung, casement, bay, and bow windows. A & A Services also performs door replacement for patio, French, and entry doors.
  • Minimum Job
    All jobs require at least four windows.
  • Warranty
    A & A Services honors manufacturers' limited lifetime warranties and offers a five-year labor warranty on installations.
  • Organizations
    The company is a member of the National Association of Home Builders (NAHB), the Certified Contractors Network, and the North Shore and Salem Chambers of Commerce.
  • Product Information
    The company carries Sunrise, Therma-Tru, Harvey, ProVia, Andersen, and Marvin products.
  • Licenses
    HIC 101609, CS-057733

Select Quotes from Customer Interviews

A selection of 158 homeowner reviews:


Page 1 of 3

They did a good job. I had them do my gutters, and I had them do windows down at another house that I own. They did windows in this house too, and everything is satisfactory. It was great. From what I can remember, the gentleman was good. I'd give them an A, and I would use them again. I was supposed to have them come look at windows down at the other house, but then we had all that snow. Actually, I should have called the man who called me and left a message. I forgot to call him back to explain why I haven't gotten in touch with him. But I would definitely have them do work again because they did a good job. I'd give them an A+. They did a really good job, so I have no complaints at all.
They were neat, clean, and did what they said they were going to do. They repaired some windows. He did a lot of stuff for me. It's a good company—good work. He didn't do gutter work this time, but he's done it previously. I've been using A & A for eight or ten years. I found out about them through word of mouth from other people who had good experiences with them. I'd give them an A.
They're professional. They did what they said they were going to do and charged what they said they were going to charge me. They replaced all my cellar windows, which had rotted through. I'd give them an A.
The salesman was a very nice guy, and I've been using them since. They're very friendly. They sold me some screen doors, and since then, they have rescreened them. I'd give them an A.
A & A Services did window and door work for me. It was a positive experience.
They were prompt, and when I called to make an appointment, they were very accommodating. I think it was a door. I had to have a door replaced. They seemed to be personally interested, and I liked that a lot. There was also good follow-up. I had used them before, several years before, and I think they were recommended to me by word of mouth. I would give them an A.
They're knowledgeable, efficient, and clean. They've done several things; the last thing was repairing a windowsill that had fallen off on the outside. The workers are fine. I've been using them for about ten years. I'd give them an A.
They replaced a whole bunch of windows for us. I originally picked them actually because of the brand of windows that they carried. That was the particular brand that I was looking for. Then when I contacted them, they were very professional, came back with a very precise estimate, and gave me all the information I needed. They're very responsive and professional. They came out, and they replaced about 20 windows on our second and third floor. They also had to do some lead paint remediation. I'd definitely give them an A.
I liked the promptness and the neat-appearing servicemen. It was very good. We had whole windows installed. The customer service was good. We used them because we'd used them before. I'd grade them an A.
They were punctual. Technically, they were very competent, and they were good people to work with. We've had them before. They replaced some windows. I believe we found them through some good words that were passed on by some friends.

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