2016 EBSCO Research Best Pick

NEWPRO Home Improvement Solutions

1st year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

"For over seventy years and three generations of family leadership, NEWPRO has earned a reputation for delivering exceptional products and exemplary customer service to New England homes. Our customers are an extension of our NEWPRO family, and we are looking forward to delivering you a delightful, five-star experience."

Nicholas Cogliani | President

Areas Served:

Greater Boston, MetroWest, North Shore, South Shore

  • Services Offered
    NEWPRO Home Improvement Solutions sells and installs custom replacement windows, exterior doors, storm doors, and sliding glass doors for residential customers. In addition, the company performs roof replacements and installs siding as well as custom bathtub and shower systems.
  • Warranty
    NEWPRO offers up to a 50-year "No-Nonsense" warranty on replacement windows.
  • Awards & Certifications
    The company employs an InstallationMasters Certified Installer.
  • Company History
    NEWPRO is a third-generation, family-owned-and-operated company that was founded in 1945.
  • Product Information
    The company uses its own brand of double- and triple-pane windows, NEWPROmax, featuring a cellular composite material called Celuca for durability and energy efficiency. NEWPRO also offers the Marvin Infinity window series.
  • Licenses
    HIC 146589, CS-029090

Select Quotes from Customer Interviews

A selection of 271 homeowner reviews:


Page 1 of 5

They did a very good job. My house looks fabulous. I would recommend NEWPRO. The work on the siding and the windows was fine; there was no problem whatsoever. For the siding and the windows, I would give them an A. The company itself was wonderful.
The job was a year ago. I know that they took great pride in their work. I could tell that by the attention they gave to the details. They installed a door. Originally, the door that came was incorrect and had to go back. They helped with the whole process—they helped return the door to get what we had ordered. The quality of their work is excellent. The door is airtight. We don't have a storm door. It is the outside door, and it's beautiful. We're very pleased. This was storm damage work from the terrible storms we had last year. I think our insurance company recommended this company. I'd definitely give them an A.
We spent a lot more than we probably should have on windows. That's the only thing. I'm sure it's a good window and everything, but it's a little pricey. I'm definitely not going to get anything new at the moment. I should have shopped around a little bit more. It's a good product but definitely overpriced. I wouldn't necessarily recommend them to anyone. I guess it's a good product. I would love to see if they could give me some kind of credit on the windows. The work seems good, and I don't seem to have any problems with the work. They replaced one window that was damaged, and it was great. I would say they were excellent. They just need to work on the pricing.
We had two jobs done by them. Both salespeople were excellent. They were knowledgeable, not pushy, and easy to deal with. The first job was a bathroom with a shower install. The second job was the doors. They look fine today. They're doing well. The only thing that disappointed me was that they had to put a threshold in the inside door, which is really high, so people find that to be a problem. My husband said they couldn't do it any other way. I guess they have to step up over the threshold when they enter. I would say they're an A-.
It wasn't as good as the first time we had NEWPRO. They didn't clean out the windowsills. We can't close our bedroom window. There is also one wall in one of the bathrooms that is dirty from grease or something. The first time we had NEWPRO, it was perfect. Everything was neat and clean. They put in a bunch of windows. I think it was 12 windows. They put in more windows the second time. I heard about them years ago from a guy I worked with. He said that he has not found a better window, and that's how I heard about it. This was probably 20 years ago. The company is rated A+.
They cleaned up everything after themselves and left it as they found it. I haven't had any problems with the windows yet. I think they're a wonderful company. We had just bought the house in April, and there were 15 to 20 different companies calling us about windows. We had three appointments, and I think NEWPRO was the first one that showed up. The salesman was very intuitive to all my questions and really explained and showed the product very well. That's who we ended up going with, and we cancelled the other people that were supposed to come on Sunday. We found the company we're going with, and that was that. They're an A+ company.
It's still holding up. They're wonderful windows. They made a mistake, came back, and fixed it. They told us that they were coming at a certain time, and they came and did the work at the time they said they would do it. They were friendly. There are 13 windows in our house. They gave a good suggestion on one of them, and they made a big window for us that came out really nice. They were great. I would give them an A.
I had no problem at all. They were very, very professional. They did a great job, and we're perfectly happy with them. The most recent thing was two door installations, the storm door and the regular door. They installed that, and they were fine. They were very, very clean and efficient. We had our windows done with NEWPRO a few years back, and we knew that they also installed new doors. We thought that we might as well go with them. The windows were done well, and we liked the product and the way they installed them, so we said that we'd go with them again. That was basically it. I'd give them an A.
It was very, very good. They came when they were supposed to. They were very neat and clean. They did not hurt anything in the house. They didn't ruin any furniture. My wood floors did not get damaged. They were well spoken. They explained what they were doing. It was just a really good experience. They replaced all my windows. I had heard of them for years and years. Many years ago when I did my first replacement, I wanted them, but at the time, I wasn't financially stable. Now that I wanted to do a really good replacement, I went for them because they are the ones. Everybody says that they are the best. I would give them an A because I had a window that had a little bit of a leaking problem. They came right over the next day and fixed it. That was fine. I would rate them as an A.
Everything is good. There are a few minor things that I need to call them back on eventually, but the installers were fantastic. I'll be calling them back because some of the handles are falling off. The company was just doing the windows. We were just shopping around. They were kind of like the middle of the road as far as their process. We didn't want to go with the cheapest one, and we didn't want to go to the most expensive one. They seemed to have a good quality product, so that's why we decided to go with them. I would give them an A-.

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