2016 EBSCO Research Best Pick

U.S. Waterproofing

5th year as a Best Pick

  • A-Rated
  • Verified General Liability
  • Verified Workers' Comp

"We've been a local, family-owned business since 1957, and we continue to grow our business one satisfied customer at a time. We have a full line of interior and exterior methods that enable us to select the most practical and permanent solution for your unique situation. We don't believe in offering a one-size-fits-all solution."

Matthew Stock | President

Areas Served:

Northern Chicago, North Shore, Northwest Chicago Suburbs, Southwest Chicago Suburbs, Western Chicago Suburbs

  • Services Offered
    U.S. Waterproofing offers a wide array of basement waterproofing services, including foundation crack repair, interior drain tile systems, exterior waterproof membranes, primary and backup sump pumps, basement egress windows, crawl space encapsulation, window well covers and drains, yard drainage, humidity control, and concrete floor repair. The company also performs structural foundation repairs, such as wall bracing and installing resistance and helical piers.
  • Warranty
    U.S. Waterproofing offers various written transferable warranties with no service charge.
  • Product Information
    The company uses products from BASF, Zoeller, Metropolitan Industries, CETCO, and Green Mountain International.
  • Additional Information
    According to the company, U.S. Waterproofing has resolved over 300,000 basement waterproofing and foundation repair problems.

Select Quotes from Customer Interviews

A selection of 341 homeowner reviews:


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I was impressed with how he handled the job. He was a very good employee. I've never had waterproofing done before, so I watched him do his job, and he was very knowledgeable about what he was doing. He was explaining to me how the thing was going as he was doing the work. It was a different fellow for the estimate, and the repair fellow was by himself. There was a foundation crack that went from the top to the bottom. It's been a while since the work was done. It was leaking for quite a while. I have a lot of torrential downpours, and I've been watching it, and we've had no problems since. I've seen their vehicles around, so I remembered them when I saw the water seeping in. I chose them because I thought it was a reputable and good company. I took it on myself to call them. I liked what I saw.
They were just fine. I had no problems at all. They were good. They explained everything they needed to do. It's not leaking, and if it does, I'll call them back. I chose them because of the lifetime guarantee. It was a selling point.
I had them do a job many years back on my house when I had a leak in my basement, and I picked them again because they were recommended. I called them, and they did a very good job. When I had a couple of issues in my basement within the last several months, they were the first ones that I thought of. We originally scheduled service for two cracks I had in my foundation, and after I called them, I noticed a third one. When the guy came, I asked him if he could do an additional service, and he said, 'Yeah, no problem.' I'd say he was there an hour to an hour and a half. They fixed it the same day. I asked him if he would be able to take care of the third one the same day, and he said, 'Yeah, sure. No problem.' The original guy who came out, the estimator, seemed very knowledgeable. He wasn't pushy about selling anything I didn't need, so I felt very comfortable with him. Even the first time the guy came out many years back, he sounded like he knew what he was doing. He found the source of the problem I had and corrected it. I haven't had problems since. I was planning to do a finished basement, and I was concerned about water entering it. It was taken care of, and I was very pleased. I'm just very happy, and when I do move, they would be the first ones I would contact for service.
It went really well. They were at my mother-in-law's. The men who came out were professional. They told me everything they were going to do. They were in and out, they did everything I expected to have done, and I was pleased. I chose them because I had U.S. Waterproofing at my old house, so when it came up that we needed my mother-in-law's house fixed, I remembered that they came to my old house. Plus, the real estate agent I was working with to sell my mother-in-law's house recommended U.S. Waterproofing as one of the companies to use. They were quick in coming out. The guys were great. I didn't have to call them back for anything at all. As far as I know, everything is holding up fine. I don't live on the property, but the people who live there have not said a word about it, so I'm just going with the fact that everything is great.
The whole thing was good. The only thing I haven't questioned is the stuff that they filled the hole with comes out of the ground, and I don't know if I can cut that off or not. Everything was good. I'm not having any difficulty with the material; everything's fine.
They made the appointment, they were on time for the estimate, they were on time for when they did the job, the guy was very thorough and very clean, and he cleaned up everything afterwards and explained everything. As expected, it was really good. They didn't have to come out and fix anything at all. I've referred them to about two or three other people.
U.S. Waterproofing repaired the wall in my office, where I had water coming into my home. They did a great job—all positive. Their work and the person that did the repair were great.
The foundation had a crack, and water was running into the basement after heavy rain. The crack was filled from the inside, from the top of the foundation to the bottom. After all the rain this month in Illinois, there has not been any water in the area since the repair. Everyone I spoke to, from the person on the phone to the salesman to the repairman, was polite, they explained, they were prompt, and cleaned up after.
I had two cracks on each side of my house, and water was seeping in when I would get heavy rain. They are very positive on correcting the problem, so far.
A hole was dug alongside of the foundation where a crack was found. It went all the way down to the footing—about the size of a five-gallon bucket. The dirt was placed in buckets, so as to not disturb the grass or plants. Three bags of their special clay were put in the hole, and at the top, tar sealed the crack. I am very pleased because with all the rain we have had this year my basement has been completely dry. I have had absolutely no water seepage.

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