2016 EBSCO Research Best Pick

Pioneer Basement

4th year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

"Since 1984, we have provided healthy basement solutions to improve the basement or crawl space environments for clients living over them."

Steve Andras | President

Areas Served:

Greater Boston, MetroWest, North Shore, South Shore

  • Services Offered
    Pioneer Basement creates drainage and moisture control systems for basements and crawl spaces. The company installs waterproofing systems, sump pumps, vapor barriers, discharge lines, basement windows, air systems, and flooring. Pioneer specializes in crawl space encapsulation and foundation wall crack repair and offers a range of foundation repair services.
  • Warranty
    Pioneer offers a life-of-house warranty on drainage system installations and a three- to five-year warranty on sump pumps and battery backup systems.
  • Awards & Certifications
    Pioneer Basement has on staff three Basement Health Association Certified Waterproofing Specialists and a Certified Structural Repair Specialist.
  • Product Information
    The company uses Grate Products, an industry manufacturer and training resource that was created by Pioneer President Steve Andras and his team in 2006.
  • Licenses
    HIC 112382

Select Quotes from Customer Interviews

A selection of 410 homeowner reviews:


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They installed a dehumidifier in my basement. Mike Olivieira was great to work with.
They installed my basement waterproofing system. The system has performed well for ten years now.
They cleaned two sump pumps and replaced the battery for my battery backup pump. The service technician, Tim Xavier, is excellent.
When the Rhode Island coast had flooding a couple of years back, our two houses on our street that were waterproofed were the only two not to have any water in our basements at all—our neighbor had five feet. We have had zero issues with a basement that had at least one incident per year of one foot or more of water.
They waterproofed our basement in preparation for finishing. This included sump pumps, perimeter drains, and dehumidification. We have had the basement finished for over ten years and the basement has remained dry.
They installed a 360-degree perimeter drain, sump pump, and flooring. It worked—all dry and no smell.
They did a French drain around the cellar—inside the cellar where the floor and wall meet, not on the outside. Plus, they put in two sump pumps and two batteries. I have purchased a contract with them for the maintenance of the pumps and batteries. They have been very good with the contract and when I have called with other problems.
Pioneer Basement cleaned and checked the condition of my sump pumps. They replaced the battery in an alarm and checked the condition of the backup battery for the emergency pump. The service technician was thorough and knowledgeable—he answered all my questions satisfactorily.
They installed a commercial-grade dehumidifier that runs automatically and empties itself through a tube that exits the house. The individual who came to do the inspection was very knowledgeable and not pushy at all. The work was done quickly and well, and we haven't had any problems with the dehumidifier since the installation.
They identified a leak into the basement, built a French drain, replaced a sump pump, added a sump pump, and put in waterproofing on the wall. They appeared to know what they were doing. An owner came. They were attentive, they presented options, they performed the work in a timely manner, the work was performed well, and they followed up.

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