2016 EBSCO Research Best Pick

PuroClean Services

Honorable Mention

  • A-Rated
  • Verified General Liability

"When water or fire damage occurs in your home or business, call PuroClean Services to start your journey to full recovery. My team and I know how challenging water damage, mold damage, or fire damage can be to you and your family. PuroClean uses a proven combination of training and state-of-the-art equipment."

Mike Travis | President

Areas Served:

West Houston Suburbs, North Houston Suburbs, Fort Bend County & Southwest Houston, The Heights/Midtown

  • Services Offered
    PuroClean Services provides water damage mitigation, water removal, mold remediation, reconstruction, structural drying, decontamination, and emergency services for residential and commercial customers. In addition, the company performs smoke deodorization and biohazard cleanup work as well as fire, smoke, storm, and sewage damage restoration.
  • Warranty
    PuroClean offers a two-year warranty on all mitigation, remediation, and repair services.
  • Company History
    The local, family-owned-and-operated company was founded in 2011.
  • Employee Information
    PuroClean employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
  • Honorable Mention Status
    While Honorable Mentions have fewer reviews than Best Picks, they are held to the same quality standards.

Select Quotes from Customer Interviews

A selection of homeowner reviews:


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They were thorough, and it took a night to dry out my house. I got somebody to recommend them to me. I know somebody who's reliable, they gave me some phone numbers, and I just chose PuroClean. I would rate them as excellent.
The guys were really nice. They came out right away to help me get everything dried up. They seemed to be pretty thorough. They poked holes in the walls and made sure it wasn't deep into the walls. They put up the sands that were necessary and came back in a day to check everything. They let everything run for about three days. It was a long weekend, and it was a very loud weekend at my house. They did A work.
I had a busted water pipe, and the water got underneath some wooden floors and rotted some walls out. They came in, repaired the damage, and dried all the floors. They took up the floors and dried underneath them. They got the job done, they were reasonable, and they gave me information. I learned about mold and mildew, and if we didn't do this, how hazardous it could be. They were very good, very professional, and very trustworthy. There were guns and valuables laying everywhere, so of course they were trustworthy and did a good job. They get an A from me.
One of the lead-in wires to my hot water heater leaked. Unfortunately, that was on the third floor, so the water ran down through the attic opening and soaked the carpet around on the second floor. Then the water gushed down my steps to the first floor, and it did damage along the way. I liked that they showed up when they said they were going to show up, and they were very thorough. They got it dried out very well so I wouldn't have mold. I used their painters and re-carpeting people. Everybody did a good job. They deserve an A-, but only because there was one guy who did the stairs, and I would have liked for the carpeting to be a little tighter, but it was actually all right.
PuroClean did a great job. They were really thorough, and they were really good at communicating and making sure I knew what was going on and what the next steps were going to be. They did water damage repair; I was out of town for a couple of weeks, and when I came back home, my water heater had burst. Water was all over the floor, and it wasn't a pretty sight—A+.
It was better than expected. They were professional and respectful, their end product was what was promised, and they cleaned up after themselves. They did mold remediation, contamination removal, and reconstruction. They get an A+.
Someone drilled into a pipe, and the water went to the second floor. PuroClean put fans in and made sure it didn't grow into mold. They seemed like they actually cared about our house, and they were very thorough. They deserve an A+.
PuroClean was neat, professional, and courteous, and they explained everything. I couldn't ask for anybody better. I had a leak underneath the sink, and I didn't realize it. It soaked the wall and the bottom of the cabinet. They had to remove all the bottom cabinet and about three feet up in the bathroom and dry it all and replace it all. I would grade them as excellent.
They repaired water damage on the entryway of my house, in a ceiling wall, in the bathroom, and in flooring. I liked that they were responsive. They showed up when they said they would be here, and they didn't drag it out. I chose them because they came highly recommended from a neighbor. They get an A from me.
PuroClean was thorough and punctual, and they did the job until it was completed. We had a water heater leak, and like 50 gallons of water came down the ceiling and destroyed the second floor, the Sheetrock, and the carpet. It came down to the first floor and ruined the mechanical bed. I would give them an A+.

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