2017 EBSCO Research Best Pick


2nd year as a Best Pick

  • A-Rated
  • Verified General Liability

"281-Flooded has been serving the greater Houston area since 1999. We are a local company that prides itself on providing the best possible service with honesty, integrity, and complete customer satisfaction. All of our employees are on payroll and certified in the industry to perform to the highest standards."

Douglas Jones | President

Areas Served:

West Houston Suburbs, North Houston Suburbs, Fort Bend County & Southwest Houston, The Heights/Midtown

  • Services Offered
    281-Flooded offers water damage mitigation, structural drying, decontamination, reconstruction, emergency services, and mold remediation for residential and commercial customers.
  • Services Not Offered
    The company does not service septic tanks or crawl spaces and does not provide trauma scene cleanups.
  • Minimum Job
    A $5,000 minimum is required.
  • Warranty
    281-Flooded offers a one-year warranty on materials and a two-year warranty on labor.
  • Distinctions
    281-Flooded is a member of Disaster Kleenup International; the Restoration Industry Association; and the Institute of Inspection, Cleaning and Restoration Certification.
  • Company History
    The company was founded in 1999.

Select Quotes from Customer Interviews

A selection of 61 homeowner reviews:


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281-Flooded was quick on the scene after our dishwasher leaked all night. They came in with dehumidifiers and dryers, and they pulled up the carpet. They were great. Everything was A+.
They did very good work. There was a leak from a pipe in the wall, and they did the draining, restoration, and cleanup. I'd give them an A rating.
They were prompt, courteous, professional, and honest. They dried out our dining room after a pipe leaked in the wall. I would give 281-Flooded an A.
We had a flood from a toilet, and they replaced some Sheetrock and floor boards. They were on it. We were impressed—A+.
They were on time, and they got the job done. I would give them an A+. I didn't have any complaints.
They did an incredible job for us. I'm not used to getting such a detailed bill from somebody or a bid and he gave me a line itemed bid down to the penny. I wasn't change ordered, which was incredible, and the job was done when he said it was going to get done. He did a kitchen remodel for me. Overall, I'd give them an A across the board. Actually, they screwed up and they forgot to put up a duct barrier and it got all over my house. They paid for a cleaning service to come in and detail my house after they were done. It was just unbelievable, I was impressed.
They were one of my favorite vendors. They were a turnkey contractor. My major interaction with them was with the emergency services. I've always had a good experience with them. They did some remodeling and reconstructing during that process too. I had a very good experience and very fond memories of working with them. I'd give them an A+ overall. They worked well with insurance companies. Working with an insurance companies has its idiosyncrasies. They were very accommodating and knew what we needed and were able to provide it. It was a stark contrast between some contractors who can or don't work well with insurance companies. 281 Flooded and the team just really worked with us hand in hand to give us what we need to help us call the claims faster. I'd recommend them always; they've got the best trade name in the business.
They replaced the soffit, fascia, eaves troughs, and downspouts on my house. They did the job right, and it came out very nice. They were very quick in getting the work done. I didn't have to wait for them to come over and finish it. Overall, I'd give them an A+. I have referred them.
281Flooded has done a lot of work for us. It's always been very outstanding, and they're extremely honest. Most recently, we had a fire at an apartment, and they did the water remediation. They gave us the most detailed bid, and they did exactly what they said they were going to do. It went very well—A+.
Working with 281Flooded was beyond positive—it was excellent. A pipe leaked above my master bedroom, and they took out all the Sheetrock, flooring, and baseboards that were affected. Then, they put some machines in there to dry everything out and sprayed some stuff to keep it from mildewing. They were extraordinarily knowledgeable, very helpful, and very friendly. They get an A+—I would give them extra credit.

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