2016 EBSCO Research Best Pick

PuroClean Restoration Specialists

6th year as a Best Pick

  • A-Rated
  • Verified General Liability

"PuroClean is an award-winning, family-owned emergency services company. We help our clients overcome the setbacks caused by water, smoke, fire, and mold. Our team is background checked, uniformed, and certified. We will treat your home as if it were our own and do whatever it takes to restore your property and peace of mind."

Jim Bauer | Owner

Areas Served:

Plano/Frisco/Allen/McKinney, Greater Dallas, North Dallas, Southlake/Grapevine/Colleyville, Flower Mound/Lewisville/Highland Village

  • Services Offered
    PuroClean offers residential and commercial flood, fire, smoke, and water mitigation; structural drying; air duct cleaning for fire and smoke damage; mold remediation; and reconstruction services. The company provides immediate response 24/7 for property damage emergencies.
  • Services Not Offered
    PuroClean does not offer furniture restoration, asbestos abatement, or carpet cleaning that is independent of damage mitigation.
  • Warranty
    The company offers a one-year guarantee on work, provided the owner of the property takes the necessary steps to prevent damage from reoccurring.
  • Awards & Certifications
    PuroClean is certified by the Institute of Inspection, Cleaning and Restoration Certification and is a Texas-licensed Mold Remediation Company.
  • Company History
    PuroClean has been serving North Texas since 2005.

Select Quotes from Customer Interviews

A selection of 235 homeowner reviews:


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It was exceptionally good service. They were very punctual, explained everything, and offered multiple solutions to the problem. They did a bedroom. They removed the mold. They were timely.
They came quickly, dealt with the problem quickly, and answered any questions I had. We had a leak and a big mold problem in a closet. They returned my call quickly compared to other companies. I just looked through several companies and called another big competitor; they never called me back in a day or two, and PuroClean called me back quickly. I'd say they were excellent. I didn't have any problems with the work afterward.
They were excellent.
They were able to come out and did really good work. I feel confident in what they did, and the guy that came out was very trustworthy. They repaired some water damage from a water heater that kind of emptied out on us, so they had to do some drywall work and some cleanup work from that so that there was no mildew or mold. I would give them favorable feedback and recommend them. I would give them an A.
The rep that initially came out to the house was great. The response time was better than what the insurance quoted me; they said it was going to be almost two hours before somebody could get out to the house, but I called them, and they showed up within 45 minutes. I had a flood in the entire first floor of the house, and they came in, sucked out all the water, shut off the water, and started ripping everything out that night. The sales tech was great. He really knew his stuff. He explained everything really well. For me, I didn't have a clue what was going on; it was very scary, and he was kind of comforting. I chose them based on their response time, and somebody had mentioned that they had used them in the past and had good results, so I gave them a call. When you're in that kind of situation, you want the best.
The two guys that came out were very nice. I would say they get an A+.
They were very efficient. The person that we worked with definitely had good customer service and good follow-up. He consistently kept me informed of what was going on. They moved the furniture, they moved everything off the closets, and the way they handled our stuff and put it in the garage was very thorough. They moved everything, put things in bags as needed, and had to put the fans in. They came by daily to check on them and give us an update on what the next step would be. I'd give them an A+.
They were just really friendly. They did the job real well. We had a flooded water tank that went into the bedroom and hall, and they took up the floor and dried the walls. PuroClean was A+; they were real good.
I had some service done when my water heater leaked from the second floor to the first floor. I got them out of Best Pick Reports. They came within 24 hours and fixed everything up in my attic. I would give them an A.
They responded quickly to our phone calls and did a good job. We had a broken pipe, and they came out and cleaned up the mess. They responded quickly and did it in a nice way. They were referred to us by my insurance.

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