2017 EBSCO Research Best Pick
301-242-5423

Flood Department

3rd year as a Best Pick

  • A-Rated
  • Verified General Liability
  • Verified Workers' Comp

"At Flood Department, after-hours calls are always answered by an owner or manager. Our employees will treat your home with respect and care as they use our state-of-the-art equipment to evaluate, mitigate, and remediate your property."

Ken Braden | CEO

Areas Served:

Washington, DC

  • Services Offered
    Flood Department provides water and flood damage remediation; sewage, smoke, and trauma cleanup; and mold removal services for residential and commercial customers. The company offers emergency water removal and water dry-out services 24 hours a day, 7 days a week.
  • Warranty
    All performed work is guaranteed.
  • Distinctions
    Flood Department is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) in water damage restoration.
  • Company History
    The company was founded in 2001.
  • Employee Information
    Technicians wear uniforms and are subject to background checks and drug testing.
  • Additional Information
    The company bills homeowners' insurance providers directly when applicable.

Select Quotes from Customer Interviews

A selection of 164 homeowner reviews:


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I definitely had a good experience with Flood Department. They were fast, and they knew what they were doing. I had a flood after a sump pump failure, and there were a couple of inches of water in the basement. Flood Department came in, put the machines down there, and helped me clean everything out. They made sure everything was good. They're an A.
They did very well. They cleaned up the flood in my basement and sprayed for mold. Overall, I'd give them an A+.
I had a mold problem in my bathroom. They tore out the entire tub and replaced some of the flooring. It was A+.
Flood Department was clean and thorough. They started the job promptly, and they came to get their equipment when they were done. They did remediation for me on three levels. I'd give them an A.
They did that last summer. It was great. It was excellent, no complaints.
It was excellent, no complaints, and I'd recommend them. They were very good.
No complaints.
I thought they did a good job. I'm not happy with the facts of why it flooded. The cleanup effort was A.
We had a mold remediation. They had to tear a lot of stuff apart and do the exhaust out of the house and all that stuff. I'd give them an A grade.
My experience was good. The only thing was that they missed something and had to come back because it was still wet. They had to leave the machine another day or two and dry it. They were nice people. I'd give them an excellent grade.
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