Dealing with A Water Emergency

When a sudden water intrusion happens, try to determine the source of the water. If it is coming from a broken pipe inside, the water should first be shut off at the main valve. Often in an emergency situation, the initial response is to try to impede the water’s path at its visible exit. However, the first action should always be cutting off the water supply to the entire house as soon as possible. Many contractors offering emergency services will be on site in 90 minutes or less after a call-in, with a one- to two-hour response time being within the expected range. Upon arrival, the technician should be able to provide you with an estimate, in writing, of the expected costs of extraction and drying.

After removing the standing water, the technician will inspect all affected areas of the home to determine any space where there may be trapped water, and he or she will then identify the best tools to promote quick and thorough drying. Without the elimination of any dampness, mold may begin to develop. Toxic mold poses a serious health threat and it prefers cellulose-based materials; under the right conditions, wet building materials can foster growth of a mold colony in as little as 48 hours.