2017 EBSCO Research Best Pick

911 Restoration, Inc.

1st year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

"911 Restoration, Inc., has been leading the industry in the South Florida area for more than a decade. We're not there to make a sale—we want to help people and give them a great, fresh-start experience when they need us the most."

Tomas Lelczuk | Owner

Areas Served:

Miami-Dade County, South Broward County, North Broward County, North Palm Beach County, South Palm Beach County

  • Services Offered
    911 Restoration provides mold remediation, water removal and mitigation, water damage mitigation, structural drying, decontamination, and emergency service for residential and commercial customers. The company also offers damage repair following fire, storms, and other disasters.
  • Services Not Offered
    911 Restoration does not perform work on septic tanks or well pumps and systems. To avoid conflicts of interest, the company does not offer air quality testing.
  • Warranty
    911 Restoration offers a 100 percent customer satisfaction guarantee.
  • Distinctions
    911 Restoration is an IICRC-certified firm and an EPA Lead-Safe Certified Firm.
  • Company History
    The company started in 2005.
  • Employee Information
    Employees wear uniforms, drive marked vehicles, and undergo background checks.
  • Licenses

Select Quotes from Customer Interviews

A selection of 156 homeowner reviews:


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It was truly a great experience. My house flooded, so 911 Restoration did the initial cleanup and the mold remediation as well. They were very informative and very thorough. They discussed everything they were going to do down to the last detail; I was very impressed. I would give the experience an A+.
It was perfect. We had an emergency, so they came and brought in the equipment. I'd give them an A+.
They were wonderful. We had water damage, and it was awful. They came in and cleaned it all up. They were very professional and very good. It was A+ work. I'd absolutely recommend them.
911 Restoration was A+. They were drying out a flood in the kitchen. They were great all the way around. They were punctual, and they did what they said they were going to do. I was impressed. I don't have anything except praise to offer them.
I called for the carpet service due to water damage. I'd give them an A+. The tech was awesome. He was there in about thirty to forty minutes, so that was cool, too.
I worked with Mark. The kitchen was rebuilt, because it was severely damaged due to water damage from the upper floor. None of the cabinets could be reused. I would give them the highest rating. Mark communicated properly with me, sending me emails and calling me. It was all done in a timely manner, so they're an A+. I would recommend them.
I thought they were very good. My house was flooded. I called them, and they showed up in about a half hour. I had no complaints with things like their customer service, punctuality, and cleanliness, and I would highly recommend them. They cleaned up well afterward and left my house in pretty good shape.
They did mold remediation. I had no complaints. They handled the job better than most contractors. I'd give them an A. Nobody's perfect. I'm very satisfied.
They did mold removal. They were easy to work with. I'd give them an A overall.
They were just removing water from a bedroom. I'd give them an A. When I called them, it was late evening, and their responsive time was phenomenal.

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