2016 EBSCO Research Best Pick

TLC Water & Fire Restoration

1st year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

"TLC Water & Fire Restoration is dedicated to helping our customers through a devastating loss with as little worry or stress as possible. With our certified technicians and state-of-the-art equipment, you can rest easy that TLC will remediate your loss in the utmost professional and timely fashion."

Samantha Miller | Office Manager

Areas Served:

Montgomery County, Chester County, The Main Line, Bucks County, Delaware County

  • Services Offered
    TLC Water & Fire Restoration is a full-service remediation company that offers mold remediation, water removal, water damage mitigation, structural drying, decontamination, and 24/7 emergency services.
  • Services Not Offered
    TLC does not remediate asbestos or perform structural rebuilding.
  • Awards & Certifications
    The company is an IICRC Certified Firm, and TLC technicians hold a variety of IICRC certifications.
  • Organizations
    The company is a member of the Restoration Industry Association and the Montgomery County Chamber of Commerce.
  • Employee Information
    TLC employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
  • Licenses

Select Quotes from Customer Interviews

A selection of 54 homeowner reviews:


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TLC was wonderful. They replaced a water line break in my home. I actually called my plumber because I didn't know what to do, and he highly recommended them. I'd give them an A.
They were wonderful. They were getting me ready to sell my house; I think took care of some mold or something. I liked that they were efficient, and they weren't price gauging. They just did a quality job, it seemed. I don't think I really talked to them that much, but they were nice enough to schedule me fairly quickly. They were a referral from someone. I would definitely give them an A because I didn't have any concerns.
I liked their response. Everything was professional, and everything was good. I called them for water damage. The customer service was great. I'd give them an A.
They took care of what they said they were going to do, and they did it with no problems. The job was water damage. They were all polite. I would rate TLC as an A-worthy company.
I actually had TLC come in and replace another company. The other company came in on the first day and did half a day's worth of work, and then they left it half gutted. I told them, 'Hey, you have to take the cabinets out because that's where the water spill was—it's under the cabinet.' They only gutted the floor in front of the cabinets. They said, 'Oh, we can't take cabinets out. We have to get authorization for that.' I'm like, 'Well, go get authorization for it. You can't dry it out if you're going to leave the water under the cabinets.' The guys didn't even know how to turn the water off; they literally turned the water valve off under the sink. I told them to send out some skilled laborers next time because they had to take out the cabinets and the countertop. The guy walked off the job because he didn't want to be liable for breaking the countertops when he removed them while gutting the kitchen. I was a guy with his house partially gutted—no kitchen with a family of five. It wasn't moving along, so I called TLC. They came in, and in one day, they gutted it and taped the doorways so I wouldn't have any of the stuff blowing around the house. The other company didn't do that, and the dust was everywhere. TLC was fast and professional, and they used some kind of cleaner that smelled good. They fixed the problem. They're definitely an A.
TLC was fine. They did rug cleaning for me after some water got in, and the workers were fine. They get an A.
They came out right away to help us with our problem, so there were no issues. We just had a leak in our toilet that overflowed. I would recommend them to a friend or neighbor, and I'd give them an A.
TLC is the best there is. I like everything about them. They're very professional and very accommodating, and everything about them is easy to deal with. I had water damage. I chose them because I like to keep my business local, and it was the best decision I could have made. I'd give them an A+. They came in quickly, and they cleaned up. Everything was perfect.
TLC is fabulous and fantastic. I like their work ethic. They're very personable and very professional, they do a good, thorough job, and they are available always. I called them for water damage, and they earned an A grade.
TLC was phenomenal. They explained the whole process and stayed in complete contact with me. They were quick, responsive, and completely clean—you wouldn't even know they were there. They were just easy to deal with. They're definitely an A.

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