2016 EBSCO Research Best Pick

SERVPRO of Rockville-Olney, Inc.

2nd year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

SERVPRO of Rockville-Olney is proud to be celebrating 36 years of service to our community. We understand the stress and worry that come with water damage or a fire and the disruption it brings to your life and home. Our goal is to help minimize the interruption to your life and quickly make it 'like it never even happened.'

Eric Thompson | Owner

Areas Served:


  • Services Offered
    SERVPRO of Rockville-Olney provides residential and commercial customers with water removal and dehumidification, mold mitigation and remediation, and fire, smoke, and soot cleanup services. The company also performs catastrophic storm response, move-out and contents restoration, document drying, contents claim inventory, and reconstruction services.
  • Warranty
    SERVPRO of Rockville-Olney offers a one-year warranty on labor.
  • Awards & Certifications
    The company is certified by the Institute of Inspection, Cleaning and Restoration Certification.
  • Company History
    The local company was founded in 1980.
  • Employee Information
    Employees wear uniforms, drive marked vehicles, and undergo drug testing and background checks.
  • Licenses
    MHIC #82714

Select Quotes from Customer Interviews

A selection of 155 homeowner reviews:


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They did basement water damage cleanup. Their customer service was excellent. They were thorough and did a great job. They get an A grade from me.
They were very efficient. They actually took our situation very seriously and came whenever I wanted them to be there. I was really, really excited. I was intense. I was so tense. I wasn't so sure that they'd come, but they took care of that part very, very professionally. I'm really pleased with their service. I had water damage from my A/C system. It was leaking, and I could not understand how much was going on. I was trying to get the water out. I thought they would be the best choice for me. They did what needed to be done for me. I'd give them an A. I'm really happy with them. Whenever I called, they took it so serious and came the same day.
The experience was good. It was fine. We had a flood in the basement, so they dried the floors. I chose them over a different company because we'd used them before. I would grade them as excellent. They were fine.
I actually had water damage in my home, and they were the company that came in to do the water remediation and restoration. They were very friendly, they had a positive attitude, and they just reassured me that they would take care of my stuff. They were referred to me by my insurance company. They're A+.
This is the third time we've used them. They removed water and dried everything out. They used fans and the dehumidifier. I like how fast they are, and they do a good job. I'd give them an A.
They did the basement when it flooded. They were fine. They were doing remediation when I had a leak in my water heater and it flooded my basement. They were hired by my insurance company. Everything they did, as far as I was concerned, came out fine. I had my initial concern because they got in and out of there pretty quickly, and I was worried that they didn't dry it out enough. I deliberately left the baseboards and everything off the walls for a long time and monitored the humidity and everything. They were right. There was no problem. They did it. I'd give them an A because they were fine.
The experience was very good. I had a problem with my kitchen floor because I had a leak. The floor was wet, and the crawl space was wet also. The floor was wood. When the floor gets wet, it expands, so the floor was very uneven. They put in things to dry the floor and keep the moisture out for about a week and a half to two weeks. They came several times to check to see if the thing was working. I was very happy with the way they explained things and the way they cleaned up the space after they left. I found the company through the insurance company's guy that came to assess the damage. I'd give the company an A.
They were doing some water remediation for me. I had a pipe fixture break, and there was some water that they were helping to dry out from the home. I found out about this company through my insurance company. I thought they were very competent. I'd give them an A.
They were very professional and up front. They did water mitigation for my basement. I didn't dislike anything about them. Everything was fine. I'd give them an A.
They are very customer service oriented. There is nothing in particular that they did that was on the negative side. They were great in the way they handled the problem we had. We had a broken water pipe and a lot of damage in our garage area. They came in, dealt with the problem, and were gone. It was like 'boom, boom, boom,' so they were great. When we had the problem, our son told us to call SERVPRO, and I did. They get an A. They were great.

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