2016 EBSCO Research Best Pick

Spectrum Restoration Services

6th year as a Best Pick

  • A-Rated
  • Verified General Liability
  • Verified Workers' Comp

"At Spectrum, we believe the best way to serve our customers is to focus on quality customer interactions and excellent solutions. Our priority is to get on-site quickly. Spectrum's highly trained technicians use high-tech drying solutions to mitigate further damage and restore your home, while also restoring your peace of mind."

Cory Hansen | President

Areas Served:

Northern Chicago, North Shore, Northwest Chicago Suburbs, Southwest Chicago Suburbs, Western Chicago Suburbs

  • Services Offered
    Spectrum Restoration Services provides 24/7 emergency services for water and flood damage restoration, applied structural drying, and fire and smoke damage restoration in addition to mold remediation services.
  • Services Not Offered
    The company does not offer mold assessment tests or attic mold remediation.
  • Awards & Certifications
    Spectrum Restoration Services is an EPA Lead-Safe Certified Firm and is also certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC).
  • Organizations
    The company is a member of the IICRC and the Restoration Industry Association.
  • Company History
    Spectrum Restoration Services has been a part of the Chicagoland community since 1995 and has operated for 20 years under the same ownership.

Select Quotes from Customer Interviews

A selection of 363 homeowner reviews:


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They did great. They were prompt, they were there when they said they were going to be there, and they did a good job. We had a leaky pipe in our ceiling. They cut out the ceiling, pulled out the carpets, and took away everything. They worked around our schedule—we could meet them there because we were both working, and that was great. We got a referral from our insurance company. They're an A+.
Their people are actual people with personalities and personable skills, and they check to make sure that their time is convenient. They show up and stay with it until everything is back to the way it was. We had some water in our basement; we got that remediated and fixed, and we got the carpet dried out and stuff like that. I found out about them from people I know. I would give them an A+.
Spectrum was thorough. They got on-site quickly, they completely cleaned up after themselves, and they solved the problem. We had a pipe burst, and a lot of things got soaked in our basement, including the carpeting. We ended up replacing it. They got it out, and they had major fans down there and got it all dried out, so we did not have any mold damage at all. I called them, and they were able to come out immediately. I'd give them an A+.
They're very professional, clean, and in-and-out fast. There was some water damage, so they came out to run some dehumidifiers and huge fans to get that dried out for us. They were actually referred by our insurance adjuster. I'd say they're an A+ for sure. I don't remember the gentleman's name, but the couple of guys were professional, returned my calls, were there every day as promised, and did quality work, so it's an A+ for sure.
They came in and did their job, and that was it. They're professional. They did the restoration for my basement. They did good work with no issues—they get an A.
They were quick, and they were accurate in what they did. They seemed to be very precise in what they did. They had to tear out the flooring in the bedroom where it got wet, and they had to run the dryers and tear out the tile in the bathroom. The countertop got wet, the floor was wet underneath, and the ceiling pieces in the basement were wet and hanging. They removed everything that was damaged, and they had to tear out all the old tiles when the tiles that were down there got wet underneath. They had to do the whole basement room area and redo it. I'd say they are at the top of the list—an A.
There were no problems. I liked the promptness and the personal detail they gave to everything. I had water damage, and they came in and cleaned everything up. I did not have to call them back for any issue after the work was done. I was very pleased with the service. They get an A.
Spectrum showed up quickly, and they got the job done efficiently. There was good coordination with the insurance. Somebody told me to give them a call, and they were working on another house in the same neighborhood, so they were there within about an hour. It was a very, very good response—they did a great job. We had double sump pump failure, so we had some water in the basement; they had to come and rip out the carpeting and padding, remove the baseboard, and punch some holes. We didn't have drywall damage, but they had to put some holes in the drywall behind the baseboard and industrial-sized blowers and all that kind of stuff, and then they had to come back and make sure that the base two-by-fours were dried out. I would recommend using them. They deserve an A.
They had predicted five days, but it only took them four. It hasn't leaked since. They were recommended to me by a plumber. I would grade them as an A.
Spectrum Restoration Services did an excellent job, and they were very professional. They were great. I would definitely use them again. I had some water damage in my basement, and they cleaned it up. They were 24/7, and I needed someone right away. They earned an A+ grade.

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