Spectrum Restoration Services
7th year as a Best Pick
Verified General Liability
Verified Workers' Comp
"At Spectrum, we believe the best way to serve our customers is to focus on quality customer interactions and excellent solutions. Our priority is to get on-site quickly. Spectrum's highly trained technicians use high-tech drying solutions to mitigate further damage and restore your home, while also restoring your peace of mind."
Spectrum Restoration Services provides 24/7 emergency services for water and flood damage restoration, applied structural drying, and fire and smoke damage restoration in addition to mold remediation services.
Services Not Offered
The company does not offer mold assessment tests or attic mold remediation.
The company offers a 100 percent customer service guarantee.
Spectrum Restoration Services is an EPA Lead-Safe Certified Firm and is also certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). The company is a member of the IICRC and the Restoration Industry Association.
Spectrum Restoration Services has been a part of the Chicagoland community since 1995 and has operated for 21 years under the same ownership.
Select Quotes from Customer Interviews
A selection of 336 homeowner reviews:
I had a leak in the basement, so Spectrum did mold remediation because there was mold in the walls. The heating company gave me their number and said, 'They're the best. If you want it done right, call them.' Spectrum came in with the air quality test after some time to follow up. They were on time, took care of me, and did a good job. The overall experience was definitely an A+.
They were really good. They tore my closet and my living room ceiling apart, removed all the mold spores, patched everything up, and made it look brand-new. Their customer service was superior. They were very helpful and courteous. I felt very comfortable with them in my home, taking care of things and making sure everything was done to my complete satisfaction. I would give them an A.
They tore down my flooded bathroom. They're excellent—A.
Spectrum shows up on time. They do an incredibly good job. They're the best of the best. My husband and I own rental properties. They've done a variety of different things for me and I think of them first every time. They just did a house for me two days ago, carpet cleaning. I'm using them for that. Unfortunately I've had a couple of water issues where something gets wet for some reason or another and they come and dry it out. They're really good. Overall I'd give them an A.
They were very timely with the work and communication on what they were doing. The timeframes were outstanding. The actual folks that I was in contact with were very knowledgeable. I had water in my basement, so they dried out my basement for me. Overall, I would give them an A.
Spectrum were wonderful. We had a flood in June of last year. Wonderful, wonderful, wonderful they were on the spot.
My experience with Spectrum was very positive. Consistent, responsible, pleasant customer service, polite, and appropriate. I had a problem with pipes on the second floor, and the water flooded to my garage. They were drying; they had a machine. I would give them an A, A+ actually for everything.
I had a very good experience, they were very helpful. Spectrum was the one that came to do the dry out for water damage. They did the dry out, they got carpeting ripped out, they identified any possible issues with mold contamination, and they addressed it all. I think they turned it over within 4-5 days. They had to take out the carpet, then they did something to test it and see if it was recoverable. They got out there quickly, as soon as they got out there, the gentleman that did the over view got working on it right away. As soon as he checked the meter to find where there was water damage behind the drywall, he started the investigation and the dry out. They were very expedient. I had no issues at all, everything he said they would do they did. They're an A+ company.
It was fine. As I recall, it was the water heater that broke. It leaked water out. They cleaned the carpet; they sucked the water out. They showed up on time, they were prompt, they were efficient, and they did the job they advertised they'd do. My recollection was that it was an A.
They came in, they did what they had to do, and they did it very promptly. It was water damage, a lot of water damage, and some mold remediation work as well. I'd give them an A rating.