2016 EBSCO Research Best Pick

Olympic Pools and Spas, Inc.

1st year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability

"Olympic Pools has been family owned and operated since 1982. We strive to provide the best customer service. No job is too big or too small—we can do it all. All of our staff is helpful and friendly. Our techs are experienced and knowledgeable. We offer high-quality work with reasonable prices."

Rhiana Snelling | Office Manager

Areas Served:

West Houston Suburbs, North Houston Suburbs, Fort Bend County & Southwest Houston, The Heights/Midtown

  • Services Offered
    Olympic Pools carries the full line of Sundance Spas and Jacuzzi hot tubs, along with accessories and chemicals. The company delivers and services the products it sells so customers will only deal with Olympic Pools employees.
  • Warranty
    Sundance Spas carry a ten-year warranty.
  • Awards & Certifications
    Olympic Pools received multiple Exceptional Customer Service Awards from Sundance Spas, was featured in SpaRetailer magazine, and received a Hall of Fame award from The Association of Pool & Spa Professionals.
  • Employee Information
    All employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing. The company states that employees obtain technical certificates for products they service.
  • Product Information
    Olympic Pools sells Jacuzzi products and is an authorized dealer of Sundance Spas.
  • Licenses
    TICL 721

Select Quotes from Customer Interviews

A selection of 114 homeowner reviews:


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The gentleman that came out was very helpful and courteous, and he got everything done that we needed. There were some service parts that needed to be changed out. One was wonky. They just needed to get the pieces off and new ones on. It was for a hot tub. They'd get a good A.
They do regular maintenance. Their customer service is very good. I'd rate them A.
Everything's fine. I'm very happy with their service.
Olympic Pools is excellent, and they have good people. I like their owner—she's a great gal. They do spa maintenance, and they've always done what they were supposed to do in a timely manner. I would grade them as an A+.
They did an excellent job. I got a spa from them, and I liked their attention to detail. When I called, they were more than willing to talk to me, and when it was time to deliver, they were on time and very thorough. I felt very good about them. I went out there when I needed some help making sure my water was right, and they were very helpful with that as well. They're an A.
Olympic Pools was great. The service guy who came out was a great guy; he was super professional and respectful, and he explained everything he was doing. They were good. They worked on my spa outside, and I'd give them an A.
Olympic is efficient, they come on time, and they do what is necessary. They're good. They did maintenance for an outdoor hot tub. I had a good experience with them, and I want to stick with them. I'd rate them as excellent.
I had a positive experience. They showed up on time like they said they would, and they came through with everything that they promised. They were excellent.
Everything was fine when they put the cover on the spa. They were all eager to help. They were kind and courteous, and they did their job. I would give them an A.
Olympic put the hot tub in for us. It was pretty quick. We had some warranty work done, and they came out and took care of it. They deserve an A.

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