2016 EBSCO Research Best Pick

Smith Monitoring

2nd year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability

"Smith Monitoring is a family-owned home security company that values families, homes, and their safety. We take the time to understand all of our customers' needs so that they are provided with the security system they want for the price that's right for their budget."

Mark Parsons | Owner

Areas Served:

West Houston Suburbs, Fort Bend County & Southwest Houston, The Heights/Midtown, North Houston Suburbs

  • Services Offered
    Smith Monitoring is a Texas security company that provides homeowners and businesses with security systems and alarm monitoring. Wireless systems with SMART+ HOME integrations are available, featuring remote access and video surveillance from any smartphone or tablet.
  • Warranty
    A 90-day warranty is included with every system. Lifetime warranties are available to cover all new and pre-existing equipment.
  • Awards & Certifications
    The company appeared on the 2012 and 2013 Inc. 5000 list of America's Fastest Growing Companies, and The Dallas Morning News called Smith one of the Top 100 Places to Work in 2014.
  • Company History
    Smith Monitoring was founded in 2006 and serves customers in the Houston area.
  • Employee Information
    All employees are required to wear uniforms, undergo background checks, and meet the company's professional qualifications.
  • Licenses

Select Quotes from Customer Interviews

A selection of 232 homeowner reviews:


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They helped to reset the alarm after grandkids set it off. They were very helpful.
A knowledgeable, friendly, professional representative installed and explained the details of the new set up. The installation was done easily.
Smith installed our security system. This included a thermostat, control panel, and back door lock. The experience was a positive one. The installer came out on time. He was quick to get everything installed and clean up after himself. Then he explained how to use everything in a friendly manner.
They completed the installation of two new alarm panels and activated my system. The service technician was very knowledgeable, on time, and polite.
Smith Monitoring activated the monitoring system. My experience was positive. They were very professional and provided same-day activation.
They had to come out and check all the window circuits since I had had a few false alarms. Also, the motion was going off. I think they did a good job. They were thorough in checking the circuits. They had to replace one or two.
The technician came to install the security system. He was prompt and answered all of my questions. The technician was very nice. He was patient in answering all of my questions.
They installed my security unit in a timely, efficient manner. I am pleased with the setup. The performance is good.
They installed my home alarm system and continue to provide monitored alarm service. The installation person was informative and helpful.
They replaced the key fob and checked the system—made sure all was working. The repair person was very good and made sure all was OK with my unit.

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