2017 EBSCO Research Best Pick
617-398-2704

Rite Window

1st year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

"Rite Window has been installing roofs for homeowners since August of 2000. We focus on providing each customer with exemplary service, and we don't believe in high-pressure sales or gimmicks. Our residential roofers will work with you to help you choose a product that offers the highest value for your unique needs."

Ted Castonguay | Cofounder

Areas Served:

Greater Boston, MetroWest, North Shore, MetroWest South

  • Services Offered
    Rite Window replaces and installs roofs for residential customers in the greater Boston area. The company also installs custom-made replacement windows, patio doors, and entry doors as well as siding.
  • Warranty
    Rite Window offers a lifetime warranty on products and labor.
  • Distinctions
    The company is an Owens Corning Preferred Contractor.
  • Company History
    Rite Window has been serving the New England region for over 15 years. Cofounder Ted Castonguay has a background in the window industry that spans over 20 years.
  • Additional Information
    Rite Window sells Owens Corning roofing materials and ENERGY STAR-certified products. The company also sells private-label windows that are locally manufactured in the Northeast specifically for Rite Window.
  • Licenses
    HIC 138722, CS-070253

Select Quotes from Customer Interviews

A selection of 347 homeowner reviews:


  1    

Page 1 of 2

It was excellent. It was a wonderful experience, to be quite honest. They were very professional and extremely easy to work with. I was a little anxious going into it, but they really made the whole process simple and easy, and they were excellent to work with. I'd definitely give them an A+. Their customer service was a huge, huge thing as well. Their punctuality was awesome. I would definitely recommend them to a friend.
It was quite a good experience. They were very professional. They actually did a roof for me. The project was a roof, and actually they're going to be doing some siding for me later this spring. I've got to say that their presentation was probably the best I've seen. I got a number of bids on this because friends recommended other people. I was getting quotes on backs of business cards and being told somebody would get back to me in two weeks and email me a quote. But the salesman from Rite Window sat down with us. He did a complete video of my roof. He went on the roof and took a video of it, and then he brought it in and gave me a presentation. They had a nice little slideshow. It wasn't terribly long. It really gave me a better insight into what needed to be done on my roof. I really felt comfortable that the job I was going to get done was really a quality job. It turned out to be exactly that. I was quite pleased with them. They did it very quickly, but also very professionally. I only found one nail that they missed on the cleanup, so I thought that was pretty impressive. Other than that, I feel very comfortable with the company. I'd give them an A, and I've already recommended them to two friends. Everything was on time. The crew showed up promptly. The salesman was on time. It was actually a pleasant experience. I was expecting that it was going to be like going to the dentist, but it really wasn't.
They did a new roof on my house, as well as a few windows. Everything was really phenomenal, from the beginning with the salesman and scheduling—everything went really well. It was very smooth. They do a full cleanup, which is really nice. They were very informative. The installers answered all of the questions I had, which was nice. It wasn't like I was a bother. They were very personable. From the beginning to the end, it went really smoothly. I've had other home improvements that didn't go as well, but this went really smoothly. You typically speak to the same person when you call in the office, so that's also good. I'd give them an A+. They did well. I actually did recommend them to my sister as well.
They did siding, roofing, and windows for me. The guys are great, very clean, and very neat. The guys really hustled in trying to get it done. They were really courteous. They weren't swearing or anything. They were really a bunch of good guys. I'd absolutely give them an A+. They did a phenomenal job.
They were great. The explanations that they gave on what they were doing and the way they cleaned up afterward, I was very impressed with that. I'd give them an A.
They just did roofing and siding. They were very professional. They were very knowledgeable about the product. They just got it done in a timely fashion. They cleaned up after themselves. It was just an overall very good experience. I'd give them an A+. I'd definitely recommend them to others.
We did a roof. From the beginning, when the sales guy was here, he wasn't pushy. He was considerate of us shopping around, but their product was good, and the installation was good. I'd definitely give them an A.
It was last spring. They put up a new roof. They got the job done right. We didn't have any callback issues or anything like that. It was all cleaned up after the fact with no garbage in our yard or in our gutters or anything like that. They did a great job cleaning up. I'd give them an A. I have recommended them to friends and coworkers.
They did both roofing and siding over time. I don't think I did them both at once, but we got them bucked up by fall. They cleaned up. They did what they said they were going to do. They were honest. It was a genuinely decent experience. I'd give them an A for the whole experience. I would recommend them.
They put a roof on about a year ago, which they did in one day and cleaned up. I got some siding back in December. They were very nice, and they were very efficient, and they cleaned up, which is very important. I'd give them an A. I'd definitely recommend them.
  1    

Page 1 of 2