2014 EBSCO Research Best Pick

ABC Plumbing, Heating, Cooling & Electric

3rd year as an EBSCO Research Best Pick

"We want to solve your problem the first time, and our technicians are trained to treat our customers with respect and honesty. We strive to wow every customer with the high level of service they receive and a 100 percent satisfaction guarantee. This ensures that they will continue to use us and become lifelong customers."

Matthew Schroll | Manager

Areas Served:

Northern Chicago, North Shore, Northwest Chicago Suburbs, Southwest Chicago Suburbs, Western Chicago Suburbs

  • Services Offered
    ABC Plumbing, Heating, Cooling & Electric offers a range of residential electrical services, including installation of ceiling fans, recessed lighting, outlets, switches, generators, and whole-house surge protection. ABC also offers service panel upgrades; pool, spa, and appliance hookups; wiring for home theaters, telephones, and data systems; and other repair and installation services.
  • Warranty
    Depending on the job, ABC offers warranties that range from 30 days to the lifetime of the product.
  • Company History
    ABC was founded in 1948 by Donald Schroll, and the company remains owned and operated by the Schroll family.
  • Employee Information
    The company's licensed electricians drive marked vehicles, use shoe covers and work mats, and thoroughly clean work areas before leaving. Employees must pass drug tests and background checks.

Select Quotes from Customer Interviews

A selection of 700+ homeowner reviews:


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ABC upgraded my electrical system. They put in a new panel with more amps and more open spots for new breakers. The workers were very good—they were on time, they went through all the work that would be necessary, and there was no high-pressure sales stuff. I was very happy with them.

They've done work for us over the years, and they get an A+ for their service. They just recently did a great job on some rewiring. They came out when they said they would, and we haven't had any issues with anything they've worked on. The quality is excellent.

I'll give ABC an A+. I had some electrical dimmers put in, and they were terrific with that project. I was really pleased. I like the fact that they're all-inclusive, so there's one company I can call for my heating, my cooling, my electric, and my plumbing.

They were professional, did everything in a timely fashion, and were knowledgeable. They cleaned up behind themselves. They were the best. I would give them an A+.

They were very good, very efficient, and very thorough. I was very pleased with the work that they did. I had some wires that had burned in my washer and dryer, and they replaced them and fixed it, so it worked. The technicians were very good. They seemed to be very thorough and very competent. I was very pleased with them. Customer service was very good. I give them an A.

ABC did some work for me a while back. They did a repair and inspection for us. They did very well. Everything is holding up for us OK—no problem at all. I didn't have any communication problems with the crew—none at all. They're just a very reliable company. They're local, and they're well run, and I'm pleased to be using them in my home. I would recommend this company to someone else, and I already have. They'd be an A.

They've done a lot of work for me and a bunch of different things in the house—from air conditioning to electric to plumbing. All their technicians they've sent out have been very, very knowledgeable. I think the very last thing was a plumbing repair of a toilet. I would give them an A+.

We had an electrician out during the storm. They fixed the problem for us. I think it was ABC. The line was down. We called somebody else first, and they were just a couple of bumbling fools. They had no idea what they were doing. They were touching a hot wire and everything without gloves on. We had called another one the year before, and we had used him, and he was fine. Then, the next time we called them, which was last year, he sent out a guy who wasn't even licensed. He was willing to tap into the neighbor's line without their permission, so we threw them out. We ended up with ABC instead. They've done a good job so far. They knew what they were doing. I would rate them an A. We'll probably call them again if something happens.

They communicated really well, cleaned up, and were very pleasant. They were on time. I had a positive experience. I give them an A.

When they came out and did the repair, it was a positive experience. What I appreciated is that they came out in a timely manner. They had excellent hours—they had flexibility. They came out the first time and repaired the problem. I would give them an A.


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