2016 EBSCO Research Best Pick

Elam Pools & Spas

1st year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

"We are a local, family-owned business that has provided excellent service to our customers since 1976. Throughout the years, we have built a team of professionals who continue to thrive in making Elam Pools & Spas a pillar in its field. Whatever your needs may be, we offer a service that will always meet your expectations."

Tom Elam | President

Areas Served:

Chester County, The Main Line, Delaware County

  • Services Offered
    Elam Pools & Spas is a full-service company offering residential and commercial pool services, including weekly, bimonthly, and monthly maintenance, new pool construction, pool renovation, and minor and major repairs. The company also provides safety covers, safety fences, and automation equipment as well as electronic leak detection for all pools and underground plumbing.
  • Warranty
    Elam Pools offers a three-year warranty on equipment upgrades and has a service and warranty center for all makes and models of robotic cleaners.
  • Employee Information
    Company employees wear uniforms, drive marked vehicles, and undergo background checks.
  • Product Information
    Elam Pools & Spas sells and services all major brands of swimming pool equipment, including products by Pentair, Zodiac, Aqua Products, SmartPool, and Merlin Industries.
  • Licenses

Select Quotes from Customer Interviews

A selection of 59 homeowner reviews:


Page 1 of 5

I liked their customer service. They installed a pool cover. I would recommend them, and I would rate them as an A-. Nobody is excellent.
They come when they say they're going to come, they do the work well, and I get billed online, so everything is good. They just do maintenance for me. The customer service is very good. I've been using them now for going on 15 years, and I would rate them as an A.
They're reliable. They come when they say they're going to come, and they're great whenever I need follow-up work. They do my pool opening and closing, and they do repair work if I need anything repaired. They get an A rating.
It's a family-owned business, and they have good customer service. They did a cover for me about 12 years ago, and they do my closing on the pool and any general repairs. They're very attentive to your needs, and they know you by a first-name basis. They were the vendor of the pool cover that we got when we bought the house. It's an A-rated company.
Elam Pools & Spas was very good. They were on time and very good in terms of their work quality. They did the maintenance, and they were very responsive. They earned an A.
They're reliable when they come out. I feel like they do good work, and they've been able to fit me in on last-minute requests. They did both the pool cover and the maintenance. They're very accommodating. I'd give them an A.
I get all my supplies from Elam Pools & Spas, and they're great. I would give them an A rating.
I like their staff. I've had them for 25 or 30 years now, and their staff is very knowledgeable. It's not like a chain. It's like a one-on-one experience, which is good. You come out of there with what you need. They're really good guys, so I like them. I buy all my pool chemicals from them, and they've installed an electric pool pump for me. I'm going to let them do my heater for me this coming spring as well. I would absolutely give them an A.
Everything is fine. They did what they were supposed to do. They just do maintenance and offer opening and closing services. I've used them before. They're a grade-A company.
They had to replace some electronic controls in our pool equipment. They were very helpful, and they knew what they were doing. We have a complicated system that not everybody understands. I would rate them as an A.

Page 1 of 5