2017 EBSCO Research Best Pick


6th year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

"CroppMetcalfe was built on and continues to provide high-quality service, high-quality products, and complete customer satisfaction. Our most loyal customers have stayed with us for over 30 years. Our vision is to serve our customers with the goal of creating customers for life."

Tim Cropp | President

Areas Served:

Washington, DC

  • Services Offered
    CroppMetcalfe offers the repair, service, and installation of faucets, water heaters, garbage disposals, main water lines, drains, sinks, toilets, and sump pumps. The company also specializes in video sewer inspection.
  • Distinctions
    CroppMetcalfe is a member of the Plumbing and Mechanical Professionals of Virginia (PMPV) and the Plumbing-Heating-Cooling Contractors Association (PHCC).
  • Company History
    CroppMetcalfe was founded in 1979 by Mitchell Cropp and has remained a regional, family-owned company ever since. The company has two locations in the Washington, DC, area.
  • Employee Information
    According to the company, all technicians are rigorously trained, wear uniforms, and drive fully stocked vehicles.
  • Licenses

Select Quotes from Customer Interviews

A selection of 506 homeowner reviews:


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I have used CroppMetcalfe for many, many years and would not trade them for anybody else.
They provide A/C, heating, and plumbing services for me, and I've always been satisfied. Their employees are always punctual and very pleasant. No regrets—A+.
The service technician was great. He quickly diagnosed a gas pressure issue and stayed to relay the information to the gas company's service tech. He ensured that the gas company addressed the issue—A+.
CroppMetcalfe techs are very knowledgeable, and they do the job right the first time—A+.
The technician inspected everything efficiently, explained what he needed to do, and was pleasant about it. No complaints.
I would refer friends to CroppMetcalfe, in the plumbing area.
We had an annoying drip in the bathtub faucet. No drips now.
Very pleasant and efficient technician.
I had service from CroppMetcalfe quite a while ago, and it was great.
CroppMetcalfe is competent, and they show up on time. I have a contract agreement with them. I've been with the company for 17 years, and I would absolutely recommend them. Their plumbing work is great. I'd rate them as an A.

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