2016 EBSCO Research Best Pick

The Plumber Inc.

1st year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

"The Plumber exists to provide good-quality tradespeople who are reliable, friendly, and polite. We believe in open and simple communication. We realize we are guests in your home and act accordingly. Simply put, we treat you the way we want to be treated. We want to be the plumber you recommend to your mom."

Chip Purcell | President

Areas Served:

Montgomery County, Chester County, The Main Line, Delaware County

  • Services Offered
    The Plumber provides a variety of plumbing services for residential customers, including the repair, maintenance, and installation of fixtures such as faucets, sinks, and toilets. The company also performs bathroom remodeling work, replaces water heaters, and clears drains and sewers.
  • Services Not Offered
    The company does not service wells or septic systems.
  • Company History
    The Plumber is a local company that was founded in 2005. The company states that it has serviced over 5,000 homes in the last 10 years.
  • Employee Information
    Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
  • Product Information
    The company sells and services most brands of plumbing equipment, including Bradford White water heaters and Moen faucets.
  • Licenses

Select Quotes from Customer Interviews

A selection of 50 homeowner reviews:


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I had a good experience. I had a major bathroom repaired in my home, and they coordinated tile and a new shower door, etc. I had a very pleasant experience with Chris, the plumber. The customer service was excellent—they followed through with all the subcontractors, and I was very pleased. I chose them because he was recommended by someone in my condo association here. I'd give them an A grade.
I liked that they came and did what I asked them to do. I think they repaired my water heater system. Their customer service was good. I was here when they came, and I like that they answer your questions. I'd give them an A grade.
We had a leaking water heater. The Plumber Inc. was prompt, and they handled the work very effectively, so I didn't have any problems. They're an A.
I liked that the plumbers were prompt and knew how to fix the problem. I chose them to do some work at my condo because they were local. It's an A from me.
We had a positive experience with The Plumber Inc. They get an A grade.
The Plumber replaced a whirlpool bath. The customer service was prompt and efficient—I liked the professionalism. I chose them because they were in my rotary club. They should get an A.
We had a leak in the wall in the basement from the pipe. The technicians from The Plumber Inc. were fast. They got it done quickly, and they were up front about it. I would say they deserve an A.
He was good—I'd give them an A.
A year or so ago, The Plumber did a hot water heater and a pump replacement. It was my first time using them. I had chosen them because they were recommended by a neighbor, and I would recommend them and use them again myself. They were on time and completed it all in the same day. They get an A from me.
It was a couple of years ago, but I think they did a washer and laundry room sink. It was a very simple job. The customer service was good. The one time we used them, they did everything they were supposed to. I'd say they should get an A.

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