2017 EBSCO Research Best Pick
610-427-4436

McHale's, Inc.

2nd year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

"We are big enough to serve yet small enough to care, and we provide our customers with prompt, dependable service. We use quality materials installed by skilled, courteous craftsmen. We are in our third generation of business, and we are still following our founder's very simple philosophy, which is to do what we say we're going to do."

Tim McHale | Co-owner

Areas Served:

Bucks County

  • Services Offered
    McHale's offers plumbing services for residential customers, including pipe repair, drain cleaning, video pipe inspections, garbage disposal installation, and emergency plumbing service. The company also services tankless water heaters, sump pumps, and wells in addition to offering air conditioning, heating, and remodeling services.
  • Distinctions
    McHale's is a Certified Kitchen and Bath Remodeler by the National Association of the Remodeling Industry (NARI) and has been listed as one of the Top 550 Remodelers by Remodeling Magazine. The company is also a member of the Plumbing-Heating-Cooling Contractors Association (PHCC).
  • Company History
    The family-owned-and-operated company was founded by Anna May and John McHale Sr. in 1950.
  • Licenses
    PA019372

Select Quotes from Customer Interviews

A selection of 276 homeowner reviews:


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McHale's comes in, and they do everything to your satisfaction. You can check it out, and you know it's going to be done well. They're very responsive. I had them do two jobs the last time they came out. They installed a new faucet, and they fixed a leaking toilet. It was perfect. They did a good job. I would give them an A. They stand behind their work, and they're good.
Very professional and courteous. Great job.
These guys were the only ones who would answer the phone on the weekend. My tech did a good job and I'm quite satisfied—A+.
It was a very positive experience having McHale's remodel our downstairs bathroom. They also went out of their way to make sure we had a working toilet to use almost every night. I highly recommend them—A+.
We recently had a bathroom remodeled and a second bathroom added on. McHales was fabulous. The workmanship was wonderful, all the men were incredibly friendly and everything went according to their plan. There were no hitches or delays during the massive five week project. There were no last minute issues with them having to add things on or the project costing more. I just went into the show room picked out everything I wanted and they built me two new bathrooms. I was a little intimidated with this process at first because I am a young woman coordinating this all on my own. Everyone at McHales was very respectful they didn't talk down to me or act like I didn't understand what they were saying. I will definitely use them again for any remodeling needs I have.
I didn't end up needing much so I didn't get to experience their full expertise. All was well with what they did do and problem was solved.
First of all, the lady that was scheduling was absolutely amazing. She understood that our situation was critical, and even though she couldn't promise to send somebody soon, she did call back. She said, 'I can shift things around and have the guy come over the very minute he shows up for work.' He really did show up instantaneously, and he completely understood everything within seconds, which, from our experience, is very difficult. We are not American, so we do not speak technical language. He was absolutely brilliant, and he was a great listener. We felt comfortable. We were having severe problems, and he clearly explained what our options were, gave us an estimate very quickly, and had a variety of prices for every option he could provide. He really made a good impression on us before he even started. It was a phenomenal approach. I don't remember how many options there were, but I think he had three or four on how to approach the problem, and he explained what the consequences would be with whatever option we went with. We were opening our eyes and looking at him, like, 'Is he for real?' We have never ever had such a wonderful experience with any service provider in any kind of area. He explained, gave us everything in writing, and told us how much everything costs with tax, without tax—he was very clear so we knew, and then he told us what he was going to do. He showed us the pipes and said they were a variety of another kind of pipe. He explained that it was turned, and then he brought whatever equipment he needed back here, plugged the machine, turned the water on, and it was perfect. He cleaned up after himself and left. This was really, really amazing. If there was a scale from 1 to 100, I'd be willing to give him 100. Everyone has had an emergency, and there's nothing more important. I'm not trying to say that she went overboard and cut somebody else from their emergency. She simply shifted them around as she explained to me because I didn't want to feel bad for somebody else. There were two people who were great listeners who were really trying to go the extra mile but stay exactly within their policies and procedures; they understood the situation. It was totally, absolutely amazing. They were absolutely remarkable people. The one that took the call, followed up, and scheduled the first time told me somebody can come around one and I was like, 'OK,' and then the guy came at eight in the morning. She just understood that we were really facing a big problem and did this extra, the whole nine yards. Everything had fallen apart, and we didn't have water for two days. They were absolutely knowledgeable, they were good listeners, and they did the job cleanly and beautifully. We're absolutely thrilled with it.
I liked the fact that I got to choose the service with some degree of reliability. I liked that a lot. The people have been very professional. I've had an electrician here who has just been wonderful. He has been coming back a lot. A painter just left who's a meticulous, wonderful guy. I'm very happy with them. I had a plumber here too, and he was very reasonable. He was in and out. You don't feel like you're getting ripped off. The electrician who has been out here is very professional. The estimates were very clear. The work was quick. What I liked about him was that he explained what he was doing, so I understood what he was doing and why he was doing it. More importantly, he gave me ideas about additional projects. I would give them an A+ all the way. I thought he was great. Ed was fantastic. He'll be back with a lot of other projects that we'll do. Hopefully, other people will be as good. As far as the electrical service is concerned, it's been fantastic.
We really liked the project manager we had on that project. I think his name was Larry. He did good work, and everything was done pretty much on time. It was a full bathroom remodel demo including putting in all the permits, handling the permits, and then installing everything as well. The customer service was good. I chose them because we needed it done really quickly. They were capable of doing everything under one company very quickly, so we chose them for the timing and quality.
I liked the man's attitude and way the he worked to begin with. He's done a great job. I was very well satisfied. Originally, he'd taken out the toilet and the flange was broken, so he had to replace the flange on the toilet. I would give them an excellent grade.
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