2016 EBSCO Research Best Pick

James Vito, Inc.

1st year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

"From our beginnings as a one-man shop on K Street, we've grown to become one of the largest and most successful plumbing and HVAC service companies in the area. For over 80 years, we've delivered quality service and products and have established ourselves through integrity, trust, and respect for our customers."

Michael A. Vito | Owner

Areas Served:

Fairfax County, Arlington County

  • Services Offered
    James Vito, Inc., (VITO) offers a full range of plumbing services, including installation and repair of water heaters, sump pumps, well systems, garbage disposals, toilets, faucets, ice makers, water filters, and water and energy conservation equipment. The company offers drain cleaning, interior repiping, water service line replacement, gas piping service, sewer repair or replacement, and sewer cleaning. VITO also services several major brands of generators, water heaters, toilets, faucets, and garbage disposals.
  • Company History
    Founded by James Vito, Sr., in 1934, VITO is in its fourth generation as a family-owned-and-operated business.
  • Additional Information
    VITO is a one-stop shop for residential and commercial services and offers sales, installation, repair, and maintenance of HVAC systems and ductwork. The company also provides 24/7 emergency service for HVAC and plumbing systems.
  • Licenses

Select Quotes from Customer Interviews

A selection of 676 homeowner reviews:


Page 1 of 18

They're an A grade. I liked that they came on time. They were familiar with the kind of broiler that I had, which was broken, and they fixed it. They were personally recommended to me by a plumber that I know. The gentleman, Leon, was very, very fine.
Even though it's a big company, it's the same guy that comes to service our plumbing needs, so that's good. I think that's helpful in terms of some of the history and keeping track of that past services. They're pretty quick to assign folks to requests, so that's pretty good, too. They worked on a leak in the bathtub recently, and they also installed a heater. They did a good job with it. I saw the Best Pick Reports book, and that's how I chose them. I would say they're an A.
The plumber fixed what needed fixing. He did a good job, and when he was finished, I paid him, and he left. It was good. Everything was fine. It worked out, and I was pleased. He did what had to be done, and he did it on time. He came when he was supposed to, and he left when he was finished. He's a pleasant fellow, so he's not a problem to have around. I'm pleased.
The guy was friendly and informative and did good work. They did a shower repair. I'm a repeat customer. I would give James Vito an A.
They showed up on time and did the job. I don't recall what they did, but I think it was plumbing. He was professional and did what I asked him to do. They're an A-grade company.
They showed up on time. They explained everything before they did it, and they explained the billing clearly. The work was well done. For the job, we had two water pipes connected to the washing machine, and we also had a leaking toilet tank. They replaced the parts. They get an A.
James Vito has very attentive service. They responded almost immediately, and despite them saying that they were really booked, they actually made time and got out to my flooding roof the next day. We had a leaking pipe. They get an A grade from me.
When the disposal was on, water was backing up into the sink, so there was a blockage somewhere. What made my experience so great was that the young man who came was very highly qualified. He worked with a snake and got it cleaned out. He knew what to do, he stayed with it until it was done, and we were very pleased with the results. His attitude and his work ethic were perfect. He earned an A+ from us.
I had a hole in the pipe in the basement, and the man who came in from VITO did a tremendous job. He fixed the thing and even cleaned up some of the water. I've recommended them, and I would use them again. I would give them an A+.
VITO was outstanding. They repaired the hot water heater. The technician was very friendly, very polite, very communicative, and professional, and he did high-quality work. They were very responsive and easy to schedule, and we would call them again if we had an issue. It was an A+ experience.

Page 1 of 18