2017 EBSCO Research Best Pick


7th year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

"CroppMetcalfe was built on and continues to provide high-quality service, high-quality products, and complete customer satisfaction. Our most loyal customers have stayed with us for over 30 years. Our vision is to serve our customers with the goal of creating customers for life."

Tim Cropp | President

Areas Served:

Prince William, Fairfax County, Loudoun County, Arlington County

  • Services Offered
    CroppMetcalfe offers the repair, service, and installation of faucets, water heaters, garbage disposals, main water lines, drains, sinks, toilets, and sump pumps. The company also specializes in video sewer inspection.
  • Distinctions
    CroppMetcalfe is a member of the Plumbing and Mechanical Professionals of Virginia (PMPV) and the Plumbing-Heating-Cooling Contractors Association (PHCC).
  • Company History
    CroppMetcalfe was founded in 1979 by Mitchell Cropp and has remained a regional, family-owned company ever since. The company has two locations in the Washington, DC, area.
  • Employee Information
    According to the company, all technicians are rigorously trained, wear uniforms, and drive fully stocked vehicles.
  • Licenses

Select Quotes from Customer Interviews

A selection of 700+ homeowner reviews:


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I highly recommend CroppMetcalfe for HVAC, plumbing, and pest control. They're professional, friendly, and honest. I've always had great experiences with them—A+.
I always appreciate a service company that comes when they say they will, has a pleasant person on the phone, and does the service quickly and neatly—A.
Have been a customer for years. We also have annual maintenance contracts for plumbing and heating and air conditioning. Very satisfied with their service.
Have had a service contract with CroppMetcalfe for years. They continue to do a great job.
We've been using them for many years. The service has been great—A+.
They're very professional. I had plumbing done. They replaced my toilet and my kitchen faucet. I chose them because they were recommended to me highly. They get an A grade from me.
They do a great job. They do what they say they're going to do in the time frame that they say they're going to do it in. They do HVAC and plumbing work. They bought another company that we had used for many years, so we've been long-term customers since then. Most recently, they repaired a water inlet pipe for a hot water heater. I would give them an A+ rating.
I think they're trustworthy. We've used them for minor plumbing. I have a service contract, and they replaced my air conditioning and heating unit. I would give them an A.
They do what they say they're going to do, they show up on time, and their technicians always seem very skilled and educated. I like my service plan where they come out and check my system twice a year. It's a service plan for heating, air conditioning, and plumbing. I've been using CroppMetcalfe for maybe eight years, and I'd say they get an A.
They're really reliable, and they did good work. We've used them for years. We've had them do heating and air conditioning, and we've got a contract with the plumbing. We're on a plan where they come out seasonally to check out the systems, and if there's a problem, they come out really quickly, too. I would give them an A rating.

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